--- title: "Mailock Software Reviews, Demo & Pricing - 2026" description: "Review of Mailock Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/file-sharing/mailock-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Security Software](https://www.softwareadvice.com/email-security/) / Mailock Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-security/mailock-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-security/mailock-profile/alternatives/) # Mailock Review From £9.30/month Free version Free trial 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Mailock 4.7 [(63)](https://www.softwareadvice.com/email-security/mailock-profile/reviews/) Pricing Starting at £9.30 per user per month Top Alternatives ### About Mailock Mailock is secure email for firms that handle sensitive customer information. Send from Outlook or the Mailock web app, and Mailock encrypts each message and its attachments with AES-256 and asks the recipient to authenticate before it opens. Recipients authenticate by email code, SMS code, or security question. Firms can also send ID, KYC, and AML identity checks by secure email, powered by LexisNexis® Risk Solutions. The client completes the check on their phone, and the results pack comes back by secure email. Other features include automated delivery for high volumes and message tracking and revoke. Mailock helps firms meet ICO and FCA expectations for protecting customer data. Do you work for Mailock? [Manage this product listing](https://www.g2.com/products/mailock/claim_requests/new?auto=true) ## Mailock User Interface ## Popular Mailock Alternatives Main Product Mailock 4.7 [(63)](https://www.softwareadvice.com/email-security/mailock-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.59Value for money - 4.78Customer support - 4.57Functionality Pricing Starting at £9.30 per month Alternative Product [Trustifi](https://www.softwareadvice.com/email-security/trustifi-profile/) 5.0 [(20)](https://www.softwareadvice.com/email-security/trustifi-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.89Value for money - 4.94Customer support - 4.80Functionality Pricing Starting at $6.00 per month Alternative Product [Virtru](https://www.softwareadvice.com/email-security/virtru-profile/) 4.5 [(39)](https://www.softwareadvice.com/email-security/virtru-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.43Value for money - 4.40Customer support - 4.36Functionality Pricing Starting at $119.00 per month Alternative Product [JumpCloud](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) 4.6 [(294)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.46Value for money - 4.47Customer support - 4.43Functionality Pricing Starting at $3.00 per month Alternative Product [Libraesva Email Security](https://www.softwareadvice.com/secure-email-gateway/libraesva-email-security-profile/) 4.9 [(50)](https://www.softwareadvice.com/secure-email-gateway/libraesva-email-security-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.85Value for money - 4.88Customer support - 4.84Functionality Pricing Starting at £5.00 per year Alternative Product [Sealit](https://www.softwareadvice.com/encryption/sealit-profile/) 4.8 [(31)](https://www.softwareadvice.com/encryption/sealit-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.88Value for money - 4.93Customer support - 4.58Functionality Pricing Starting at $10.00 per month ## Mailock Pricing and Plans Starting price: £9.30 per month Free Trial Free Version Free Free Plan includes: - Q&A challenges - Email encryption Pro £9.30 per user, per month Plan includes: - Everything in Free - SMS challenges - Custom branding - Enhanced alerts - Enhanced tracking - Message revoke Enterprise £299+ per company /month Plan includes: - API control & monitoring - Automated delivery - Enterprise support - Policy-based encryption - Everything in Pro - Flexible deployment ## Mailock Features - Popular features found in Email Security Email Attachment Protection Encryption Spam Blocker Spam Quarantine Whitelisting/Blacklisting - More features of Mailock Access Control Access Controls Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning Anomaly Detection API APIs and SDKs Audit Management Audit Trail Audit Trails Authentication Automation Backup Biometric Factor Biometrics Certificate Authorities Compliance Management Credential Management Data Leak Prevention Data Loss Prevention (DLP) Data Security Data Verification Digital Signatures Domain Check Easy Setup Email Alerts Email-Based Email Client Integration Email Filtering Email Management Encryption Algorithms End-to-End Encryption Event Logs For MSPs Generative AI Hardware Token-Based HIPAA Compliant Knowledge-Based Authentication Knowledge Base Management Malware Scanning Member Accounts Mobile Authentication Mobile-Push Monitoring Multi-Device Sync Multiple User Accounts PCI Compliance Phishing Protection Policy Management Push Notifications Real-Time Monitoring Real-Time Notifications Remote Access/Control Reporting Reporting/Analytics Reporting & Statistics Revocation Mechanisms Risk Alerts Risk-Based Authentication Scheduled/Automated Reports Secure Data Storage Secure Login Security Auditing Single Sign On SMS-Based Social Sign On Software Token Spam Analysis SURLB/URIBL Filtering Third-Party Integrations Threat Protection Threat Response Transport Encryption Two-Factor Authentication User-Friendly Interfaces User Management Voice-Based Telephony Workflow Management ## Mailock Integrations Microsoft Outlook Integration rated 4.7 from 12 reviews Microsoft 365 Integration rated undefined from -1 review MimeCast Email Security Integration rated undefined from -1 review ## Mailock User Reviews ## Mailock customer ratings - Overall rating: 4.7/5 - Total reviews: 63 ### Rating distribution - 5 stars: 50 reviews (79%) - 4 stars: 11 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 2 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Keeping your data secure - Overall rating: 5/5 - Reviewer: Debra O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to send documents to clients and colleagues securely with no complicated process for them to access them when received #### Cons The system in the main works well. Sometimes the outlook add-in is disabled by Microsoft which is annoying but easily resolved. --- ### Mailock REview - Overall rating: 5/5 - Reviewer: Vivienne G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered WE use Mailock mainly to send encrypted client information to Financial Services Providers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fully secure and easy to use encryption service. #### Cons It can be faffy haing to log in and also setting a password --- ### Needs improved integration to Outlook - Overall rating: 2/5 - Reviewer: Nicola W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros Good for having sensitive documents sent securely #### Cons Slow and crashes outlook program regularly which makes it difficult to use --- ### Easy to use - Overall rating: 5/5 - Reviewer: Lindsay M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its so easy to install Maillock onto your laptop, computer or mobile device. Once up and running it is very simple to use. You can also set up a 'trusted' group of recipients so that if you are sending the same people emails all the time you dont need to add a password or code every time. Any time I have had to contact support, which has not been often, I get a reply really quickly and also follow up email to ensure everything is ok. #### Cons Some external recipients have had issues with receiving or entering passwords or code and need to enter these a few times before it is accepted. #### Reasons for choosing Mailock Easy of use, support and cost --- ### Mailock Review - Overall rating: 4/5 - Reviewer: Paddy S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a service we are generally very happy with it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It works well but is sometimes not favoured by the user at the other end. As a service we are generally very happy with it and it is easy enough to use. #### Cons It is not the product that is not enjoyed by the end user but the fact that they have to jump through encryption hoops at all. This is clearly no fault of the Mailock service itself which works well. --- ### Mailock - Overall rating: 5/5 - Reviewer: Parimal V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows me to send and receive confidential information/documents from my clients as well send it to them. #### Cons Send you to web browser sometimes and does not allow you to use the Outlook Add-In to open the email --- ### Great Product - Overall rating: 5/5 - Reviewer: Sarah O. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used it for many years where I work, it does the job for us very well and we are all very happy #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's easy to use, whether its signing in, composing an email or even receiving one. #### Cons I find it a little annoying that opening a mailock email takes me to a new website/portal. I understand why and it's nto something I think could change just being honest #### Vendor response Thanks for the amazing feedback Sarah! Good to have you in our secure community. Replied August 2023 --- ### Amazing Product with Amazing Service. - Overall rating: 5/5 - Reviewer: Mitch W. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Would recommend to anyone looking to send encrypted emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Encrypted email features are easy to use and setup for other people to have secure access to the information/files that you are trying to send them. #### Cons Has a few issues with the sign-in as it doesn't automatically keep you logged in if you restart Outlook and sometimes through the day it will ask you to sign back in --- ### Happy with service - Overall rating: 5/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Happy with ease of use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Where a client cant or doesn't want to use our secure portal for correspondence, then Maillock is ideal for sending important documents #### Cons All good its important that the end user our client find it easy to use so simple question works well #### Vendor response Thanks for the feedback - we're happy your clients are finding it easy to use. Replied August 2023 --- ### First Impressions - Very Good - Overall rating: 5/5 - Reviewer: Geoff W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Clients seem to like the fact that they don't have to sign up for an account in order to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very useful e-mail address double check check step avoids sending e-mails to the wrong person.Ability for clients to e-mail me back securely. #### Cons It could always be cheaper, but seriously, I feel it offers good value for money. #### Reasons for choosing Mailock Not applicable. #### Vendor response Thanks Geoff - we're happy to have you in our secure community! Replied August 2023 --- Showing 1 - 10 of 63 Reviews [See All Reviews](https://www.softwareadvice.com/email-security/mailock-profile/reviews/) ## See what companies are saying about Software Advice