About Zoho Docs

Zoho Docs is a cloud-based document management and file sharing solution designed for business of all sizes. It offers a virtual drive, file organization and file syncing functionalities within a suite. Android and iOS apps are available.

Zoho Docs features cloud storage, which allows users to upload different file formats, such as PDF, .Excel, .jpg and HTML. The product also features an email-to-upload feature, which allows users to upload files by emailing them to email addresses generated by Zoho.

Zoho Docs also features secure file transfer, which allows users to manage, edit and share documents using their desktops and mobile devices. The solution employs authentication, encryption, file backup and virus/malware dete...


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142 Reviews of Zoho Docs

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(82)

82

4 stars

(52)

52

3 stars

(9)

9

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 142 results

June 2021

User Profile Picture

Haszilah from Telekom Malaysia

Verified Reviewer

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2021

Build online document from web browser

Pros

Zoho Docs is one of the most convenient and effective ways to generate documents online that can be shared with anybody. All types of formats are simple to prepare and download. We can readily update our records online and incorporate them into our daily routine. It's a dependable and very productive instrument.

Cons

I'm having trouble keeping track of my files and organizing them in a logical manner. It's also difficult to modify the formatting of previously saved files while editing them. Sharing files or document with several other users causes problems in a more perplexing manner.

March 2021

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Maisarah from Digi Telecommunications

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2021

Good free software for online document creation

Zoho Docs flexibility is really helping me managing my document as i can have a free access to all my document from anywhere. Sending and sharing document to client and colleague is very easy and it will produce private link for document sharing purpose.

Pros

I really like all the tool that has provided by Zoho Docs. It can work from online settings and has a space to storing my document online using the designated cloud storage for free. The text search function is really helping when i am trying to search for specific keyword from my document.

Cons

There are time when my document are not properly synchronized between my phone and my folder in computer. I need to manually refresh it and only then it will start synchronized back.

Reasons for Switching to Zoho Docs

Zoho Docs can be use for free with some limitation, but still better than other online document software.

August 2021

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Abrar from Robas Research

Verified Reviewer

Company Size: 11-50 employees

Industry: Market Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2021

Overall a good document creator and cloud storage.

Overall it is a very good tool for collaboration with the team. We can edit, modify, share files, etc. with the team in real-time and monitor the changes made by them. The files are stored in the cloud storage and can be accessed from anywhere.

Pros

The interface is simple and the installation process is straightforward. This tool is very good for document management. We can create new documents or files in any formats and modify it using the various in-built customization features available. We can sign a document online, add templates, convert them to any format, etc.

Cons

The price tag for extra storage is expensive. The synchronization process is very slow and sometimes hangs the tool and processes. More customization options can be added and the tool can be improved to support bigger documents.

Reasons for Switching to Zoho Docs

The tool is difficult to understand and use, and the documentation and tutorials doesn't help. The price is expensive for personal use.

October 2018

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Edgar from MediaLux Produxiones

Verified Reviewer

Company Size: 201-500 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great potential of productivity apps

Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.

Pros

Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.

Cons

Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.

June 2021

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Noorhidayu from KPJ Healthcare Bhd

Verified Reviewer

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2021

Zoho Docs is really helpful for us

Pros

Sharing and collaborating on files is a breeze with Zoho Docs. It's compatible with all of the devices I've used, and the cloud-based capability makes it adaptable enough in a team working across state boundaries and even in the offsite. Our staff that working in field really love using it, as they can have easy access to it and only need their smartphone to do it.

Cons

I wanted the integrated functionality tools to include a "roll back" mechanism for certain users to make modifications. For example, if multiple individuals have made changes to the content but only one has to be undone, I'd want to be able to reverse edits by a person rather than by time, as the typical "undo" functionality does.

Reasons for Switching to Zoho Docs

LibreOffice lacks of customization to the document layout and only basic document can be build with it.