Zoho Docs is a cloud-based document management and file sharing solution designed for business of all sizes. It offers a virtual drive, file organization and file syncing functionalities within a suite. Android and iOS apps are available.

Zoho Docs features cloud storage, which allows users to upload different file formats, such as PDF, .Excel, .jpg and HTML. The product also features an email-to-upload feature, which allows users to upload files by emailing them to email addresses generated by Zoho.

Zoho Docs also features secure file transfer, which allows users to manage, edit and share documents using their desktops and mobile devices. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

Zoho Docs is available in three different pricing plans based on the number of features offered.

Bulk upload
Bulk upload

Bulk upload

Profile setup

Profile setup

Reports

Reports

Task management

Task management

User list

User list

Supported Operating System(s):

Web browser (OS agnostic)



96 Reviews of Zoho Docs

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 96 reviews

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Rakesh from Realm infra

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Best place to save documents

Pros

Zoho docs help me to save my data on the cloud and I can share the data with my colleagues and friends. It is platform independent and we can access our sheets whenever required.

Cons

It is the software that works in online mode which needs internet access to view sheets.

Review Source: Capterra

Kary from Ker Seguros

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

A folder that is with me everywhere

Pros

I like to work from the synchronized folder and automatically have a back-up of my important files. Additionally, I can easily access from my cell phone and have access to my files.

Cons

So far I have had no problems using this software on my cellphone or in the laptop.

Review Source: Capterra

Javier from PlumChoice

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

A great alternative

Pros

This Office Suite offers a great alternative to the mainstream productivity applications available at a much higher price. Great for a small business just getting started.

Cons

No cons other than the fact it is all web-based. The integration still rocks in this application making it a delight!

Review Source: GetApp
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Good file management and storage

Pros

Easy to use. Files can be stored and shared easily. Files get scanned by anti-viru in real time so thats an added benefit

Cons

It does not provide for collaboration like onedrive does

Review Source: Capterra

Victor from Brainaholic - Innovation Maniacs

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Not bad, not awesome...

Not good not bad. But a good alternative to google drive in case you can’t use the last.

Pros

Free to use and easy to use with other Zoho software.

Cons

You can not edit the documents right on the net, so you have to download the documents first :(

Review Source: Capterra

N. A. from The Mighty

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Good alternative to Google Docs and definitely a better option than Microsoft 365

Pros

Easy to use, runs smoother than Microsoft 365 and it's definitely got more storage space than Google Docs.

Cons

It's not as well known and that means if you're wanting to share docs with people who don't have it they might not recognise the link you're sharing. I've had a few people suspicious of the link I've sent them.

Review Source: GetApp

Orlando from Ker Seguros

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A cloud to complement other services

Pros

As simple as opening your file browser, add the files you want to backup and automatically everything is synchronized. From the cell phone you can access these files without having to use unnecessary space.

Cons

In my experience with Zoho, it is quite safe. I recommend it to you.

Review Source: Capterra

Binyamin from Galil Soil Farm

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Zoho Docs: Easy and Intuitive

All in all, I wish I could replace Google Docs with Zoho Docs. I simply prefer using Zoho Docs more. If I had a large company I might do so for internal use. But given that most of the people I communicate with don't use, and have never used Zoho, it makes Zoho a difficult choice as a go to word processing platform.

Pros

Zoho Docs is easy to use, robust, online, and free for up to three users. It offers a feature rich platform not found on platforms that are entirely free. Work is saved automatically on the web so one never needs to worry about constantly saving work or fear losing it. Although its been a while since I've logged onto Zoho, writing this review reminds me of what a good word processing platform Zoho and what I'm missing by not taking greater advantage of the many features Zoho Docs has to offer. Given my personal preference, I'd rather use Zoho Docs over Google Docs.

Cons

The problem with Zoho Docs is that it isn't ubiquitous; whereas Google Docs is. If I want to share something on Zoho Docs they need a Zoho account and if they don't have a Zoho account they need to create one and this is considered a hassle by many, and indeed is a hassle. While more robust than some of its competitors, Zoho Docs is also a bit clumsy.

Review Source: Capterra

Edgar from MediaLux Produxiones

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great potential of productivity apps

Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.

Pros

Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.

Cons

Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.

Review Source: Capterra
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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Amazing, Simple and Beneficial

Pros

Zoho docs allowed our team to manage and keep our customer feedbacks through cloud. It gave us a chance to get back to previous feedbacks from our clients in case needed. Integration with other Zoho software made everything even easier with more features than just data management.

Cons

Loading time is sometimes slower than usual, but other than that, everything to seem to be in place.

Review Source: Capterra

Jose from Ker Seguros

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Protect the most valuable

Pros

This software helps me to back up my files of frequent use and the most important ones. It is easy to use and synchronize with a space on your computer.

Cons

At the moment I only see good features, easy use and support in the cloud. I have no complaints at this time.

Review Source: Capterra

Subasinghe from Financial Services

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

It is a very useful document management application

Manage the test-cases. Share the document with team members. Do my test designs after office time also.

Pros

-- Can create a word, spreadsheets & presentation related documents.
-- the Same document can access same time by multiple users.
-- Can sync documents to the local machine using ZOHO Docs windows application.
-- Allow to attach files from google drive & sync the dropbox with the ZOHO account.
-- Using smart chat can chat with the team members.

Cons

-- Sometimes changes are not applied properly to the document.
-- Cannot generate the public links for the documents.

Review Source: Capterra

Jerico from Garay

Ease-of-use

Value for money

Customer support

Functionality

July 2018

It lets you have all your documents in the cloud and access to them whenever you want.

It helps you to have access to your docs in any place, just using your cellphone, tablet or pc. Also, it's very useful for sharing documents with colleagues

Pros

It's very easy to use. It's similar to other services of cloud storage. Also, it's very useful when you want to share docs with your colleagues.

Cons

Sometimes, some documents don't open because they aren't compatible. Also, in the preview view of xs documents, you can't filter the columns

Review Source: Capterra

Everianny from PwC Venezuela

Ease-of-use

Value for money

Customer support

Functionality

July 2018

An excellent alternative to save information in the cloud

Zoho docs is an efficient solution for companies that need a cloud and modification of documents in real time. This powerful tool optimizes internal processes, generating greater collective work, competitiveness, performance and productivity, that's why I recommend it as one of the best services to work in the cloud.

Pros

In my work it is very important to stimulate collectivism in its different stages and functions, with the firm intention of endowing the investigations with analytical and technical elements of greater depth. Zoho Docs is an excellent alternative for collaborative work and in real time, it allows adjusting and modifying information hosted in the cloud with the purpose of making corrections, append information and modify the data that are necessary.

Another interesting option of this software is the possibility of previewing documents in the cloud without the need to download. This option saves us a lot of time and effort in downloading the file and the corrections.

Cons

Although the platform offers great benefits, has an excellent intuitive system, and offers comprehensive solutions, this platform does not do all the work, therefore it is necessary to hire personnel in the area of accounting and administration to develop more detailed tasks

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Storing data in a cloud has never been this easier!

Stress-free of storing documents

Pros

Zoho Docs is really a great help for organizing documents and storing data in a cloud! It is indeed user friendly!

Cons

The storage size is what i do like the least about this software. However, i still love using Zoho Docs!

Review Source: Capterra

nuwan from OMAK

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

ZOHO Docs is an online document storing & management system.

It helps me to create & maintain my QA test cases in one place & share within the groups.

Pros

1. Allows creating a word, spreadsheets & presentation related documents.
2. Can create folders & upload the folders.
3. Can attached files from google drive.
4. Share the documents with team members.
5. Can put comments about the documents.

Cons

1. Sometimes added details are not getting save.
2. When the internet connection is slow document allows to enter the details but not getting applied to the document.

Review Source: Capterra

Ysmael from Coca-Cola FEMSA, C.A.

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Store in the cloud is great and with this tool is even more

Pros

Practical and simple to use is this multiplatform that allows you to store files, videos, among others, in the cloud. Save my documents and work in a shared way in the cloud is great, since I have them from any device and anywhere. Its toolbar is very complete and above all its option to preview the files before downloading ...

Cons

Impossible to give bad reference of this software, there are many functions and advantages that it offers, and definitely after starting its use it becomes essential

Review Source: Capterra

Abdiel from abalweb

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Protecting important files

Pros

I like the way to synchronize the files between my pc and the cloud. Is very easy to use, justo copy/paste the files that you need to upload and share. The mobile app is very useful too.

Cons

I don't now how you can do to make this software better that is. I think that is very good for the momment.

Review Source: Capterra

Henry from Sting Marketing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

excellent to manage the files of a company, the easy way to share and upload files

Pros

its user interface is quite friendly, very intuitive when using, the way to share with other users of my computer is great, since I can synchronize my computer with zoho docs, even upload files from my iphone. I really like that you have an online version to access my files from anywhere

Cons

its user interface is quite friendly, very intuitive when using, the way to share with other users of my computer is great, since I can synchronize my computer with zoho docs, even upload files from my iphone. I really like that you have an online version to access my files from anywhere

Review Source: Capterra

Ravikiran from SHARP Software Development India

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Best online document editing saas application which supports on desktop and mobile

Very cost effective and very robust and easy to use

Pros

Very easy to use
Good connectivity with the Dropbox
Great support for Documents, Spreadsheet and presentations
Good task management support
Easy to share
Very cost effective

Cons

I have been using Zoho for very long even before google docs. So far I do not find any drawbacks. As it has many services, it confuses me

Review Source: Capterra

Displaying 1 - 20 of 96 reviews