About Zoho Docs

Zoho Docs is a cloud-based document management and file sharing solution designed for business of all sizes. It offers a virtual drive, file organization and file syncing functionalities within a suite. Android and iOS apps are available.

Zoho Docs features cloud storage, which allows users to upload different file formats, such as PDF, .Excel, .jpg and HTML. The product also features an email-to-upload feature, which allows users to upload files by emailing them to email addresses generated by Zoho.

Zoho Docs also features secure file transfer, which allows users to manage, edit and share documents using their desktops and mobile devices. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data secu...


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Supported Operating System(s):

Web browser (OS agnostic)

138 Reviews of Zoho Docs

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(76)

76

4 stars

(37)

37

3 stars

(9)

9

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 138 results

July 2018

Everianny from PwC Venezuela

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

An excellent alternative to save information in the cloud

Zoho docs is an efficient solution for companies that need a cloud and modification of documents in real time. This powerful tool optimizes internal processes, generating greater collective work, competitiveness, performance and productivity, that's why I recommend it as one of the best services to work in the cloud.

Pros

In my work it is very important to stimulate collectivism in its different stages and functions, with the firm intention of endowing the investigations with analytical and technical elements of greater depth. Zoho Docs is an excellent alternative for collaborative work and in real time, it allows adjusting and modifying information hosted in the cloud with the purpose of making corrections, append information and modify the data that are necessary. Another interesting option of this software is the possibility of previewing documents in the cloud without the need to download. This option saves us a lot of time and effort in downloading the file and the corrections.

Cons

Although the platform offers great benefits, has an excellent intuitive system, and offers comprehensive solutions, this platform does not do all the work, therefore it is necessary to hire personnel in the area of accounting and administration to develop more detailed tasks

January 2019

Colin from Trade IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2019

Zoho Docs - Writer, Sheets & Show Plus Cloud Storage

Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.

Pros

- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included. - Writer great for creating HTML content for web pages - Syncs files with desktop - Integration with Google Drive and Dropbox - Strong Security - Good integration with other Zoho products - as you would expect

Cons

- Sheets doesn't have the power and analysis capabilities of Excel, but is perfectly functional for most small business use cases. - If you need to share files with external users you generally have to convert to more popular formats. These export options are available, but an extra step and another version of the file to manage.

October 2018

Edgar from MediaLux Produxiones

Verified Reviewer

Company Size: 201-500 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great potential of productivity apps

Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.

Pros

Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.

Cons

Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.

March 2019

Rick from Fascinating Monsters

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

March 2019

Solid and sometimes superior replacement for Google Docs

As always with Zoho products, I was pleasantly surprised at the features provided for free. However, certain workflow and performance issues keep me from using the tools full-time.

Pros

Zoho Docs wouldn't be all that special without Zoho Writer, which is the unsung hero of free online word processors. I've reviewed it positively on Capterra and highly recommend it. So it's hard to talk about Zoho Docs, which is basically the management hub for multiple Writer docs, without also talking about Writer. Zoho Docs provides feature parity with Google Docs and improves it in many respects. For instance, all Zoho Docs can be sync continuously with Dropbox. I guess it makes sense that Google Drive continuous sync isn't included. ;-) Zoho Writer now provides an integrated grammar checker/writing assistant called Zilia, which in my tests provides better advice than Grammarly and for free. I like the Zoho Docs templates better than those from Google Docs.

Cons

UI fonts are too small and too light to be read easily by these old eyes. I couldn't find any settings to change the default other than increasing the browser zoom. That's bad. Everything loads slowly on underpowered devices and there's no feedback as to the state of the interface. UI elements are therefore often slow to respond. No integration with Zoho Notebook, for some inexplicable reason, which makes Notebook kind of pointless. No integration with Evernote either so that's a definite workflow issue.

September 2019

Mathew from Arrow Freight Systems, Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

The best possible way to get done with cloud documents and file sharing.

The experience was somehow alright but they really need to improve the services. Still, we have gained much benefits from this tool by creating efficiency in working and improving our cloud document service.

Pros

One of the most easy and efficient way to get our documents prepared online and can easily be shared with anyone. We can get easily prepare and download all kinds of formats. We can easily update our docs online and can easily implement them in our day-to-day routine. It's a reliable yet most productive tool to use.

Cons

I have issues in managing my files or arranging them in an orderly manner. Also, in order to edit the previously saved files, it gets hard to change the formatting. Sharing the files with other users, also creates issues in a more baffled way.