Zoho Docs is a cloud-based document management and file sharing solution designed for business of all sizes. It offers a virtual drive, file organization and file syncing functionalities within a suite. Android and iOS apps are available.

Zoho Docs features cloud storage, which allows users to upload different file formats, such as PDF, .Excel, .jpg and HTML. The product also features an email-to-upload feature, which allows users to upload files by emailing them to email addresses generated by Zoho.

Zoho Docs also features secure file transfer, which allows users to manage, edit and share documents using their desktops and mobile devices. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

Zoho Docs is available in three different pricing plans based on the number of features offered.



103 Reviews of Zoho Docs

Overall rating

4.53 / 5 stars

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Showing 1 - 20 of 103 reviews

January 2019

Victor from Brainaholic - Innovation Maniacs

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Amazing way to store your most important documents.

Perfect app for manage your files especially is you need something easy to use and free.

Pros

Easy to use. Upload files is a breeze and share them too.

Cons

Maybe the design could be more attractive. It looks very old.

December 2018

William from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Organizing and synchronizing

Pros

I use this software to organize a work folder and keep it synchronized and supported. Its configuration is very simple. The appearance is simple but this allows your navigation to be faster.

Cons

On some occasions it has been difficult for me to download the content in the application. It is depending on the cellphone model.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

This is a great collaborative tool for writers and journalists!

Pros

I use Zoho Docs for cloud redundancy for my collaborative documents. I wouldn't think of not using this product as a professional writer.

Cons

I'd like more seamless integration with other text editors and word processors.

November 2018

Kayla from Panamalex

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Online files

Pros

In search of sharing files with specific users, with this software we could do it. Sharing folders by passwords allows us to show customers the progress of their requests. We use this cloud as an online records.

Cons

I'm doing very well from the PC and cellphone.

November 2018

Elisa from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

An online file manager

Pros

I like to keep my files and have access at the right time. On my PC I have a synchronized folder that allows me to always have access to these files from my cell phone or some other computer.

Cons

From the APP it does not seem very easy to share or download the files.

November 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Zoho Docs... Like Google Docs, but with more privacy

Pros

We live Zoho Docs and Google Docs, however, sometimes you want more privacy and security with your docs and data. This is what you are going to get with Zoho Docs.

Cons

As long as Zoho and Google continue to compete with each other, it won't be hard to see both of these solutions in competition and improving over time. With that said, we would like to see better mass management tools for sorting, editing, deletion and more.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great replacement for Word

Pros

Has most features of Word that are commonly used

Cons

Missing advanced features so Word is still needed as a backup

November 2018

Ashley from Bright Light Ent.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

I Love Zoho Docs!

The benefit of Zoho Docs is how easy, simple, and beautiful the software is.

Pros

Zoho Docs is an excellent, free document management system. I get delighted just opening the software.

My favourite parts about Zoho Docs are the interface, the features, and the ease of use. The free storage is also amazing.

Cons

That not everyone uses it! It would be great if this software was more popular and known to more people.

November 2018

Rakesh from Realm infra

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Best place to save documents

Pros

Zoho docs help me to save my data on the cloud and I can share the data with my colleagues and friends. It is platform independent and we can access our sheets whenever required.

Cons

It is the software that works in online mode which needs internet access to view sheets.

November 2018

Kary from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

A folder that is with me everywhere

Pros

I like to work from the synchronized folder and automatically have a back-up of my important files. Additionally, I can easily access from my cell phone and have access to my files.

Cons

So far I have had no problems using this software on my cellphone or in the laptop.

November 2018

Javier from PlumChoice

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

A great alternative

Pros

This Office Suite offers a great alternative to the mainstream productivity applications available at a much higher price. Great for a small business just getting started.

Cons

No cons other than the fact it is all web-based. The integration still rocks in this application making it a delight!

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

Good file management and storage

Pros

Easy to use. Files can be stored and shared easily. Files get scanned by anti-viru in real time so thats an added benefit

Cons

It does not provide for collaboration like onedrive does

November 2018

N. A. from The Mighty

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Good alternative to Google Docs and definitely a better option than Microsoft 365

Pros

Easy to use, runs smoother than Microsoft 365 and it's definitely got more storage space than Google Docs.

Cons

It's not as well known and that means if you're wanting to share docs with people who don't have it they might not recognise the link you're sharing. I've had a few people suspicious of the link I've sent them.

October 2018

Orlando from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A cloud to complement other services

Pros

As simple as opening your file browser, add the files you want to backup and automatically everything is synchronized. From the cell phone you can access these files without having to use unnecessary space.

Cons

In my experience with Zoho, it is quite safe. I recommend it to you.

October 2018

Binyamin from Galil Soil Farm

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

Zoho Docs: Easy and Intuitive

All in all, I wish I could replace Google Docs with Zoho Docs. I simply prefer using Zoho Docs more. If I had a large company I might do so for internal use. But given that most of the people I communicate with don't use, and have never used Zoho, it makes Zoho a difficult choice as a go to word processing platform.

Pros

Zoho Docs is easy to use, robust, online, and free for up to three users. It offers a feature rich platform not found on platforms that are entirely free. Work is saved automatically on the web so one never needs to worry about constantly saving work or fear losing it. Although its been a while since I've logged onto Zoho, writing this review reminds me of what a good word processing platform Zoho and what I'm missing by not taking greater advantage of the many features Zoho Docs has to offer. Given my personal preference, I'd rather use Zoho Docs over Google Docs.

Cons

The problem with Zoho Docs is that it isn't ubiquitous; whereas Google Docs is. If I want to share something on Zoho Docs they need a Zoho account and if they don't have a Zoho account they need to create one and this is considered a hassle by many, and indeed is a hassle. While more robust than some of its competitors, Zoho Docs is also a bit clumsy.

October 2018

Edgar from MediaLux Produxiones

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great potential of productivity apps

Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.

Pros

Zoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.

Cons

Docs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Amazing, Simple and Beneficial

Pros

Zoho docs allowed our team to manage and keep our customer feedbacks through cloud. It gave us a chance to get back to previous feedbacks from our clients in case needed. Integration with other Zoho software made everything even easier with more features than just data management.

Cons

Loading time is sometimes slower than usual, but other than that, everything to seem to be in place.

July 2018

Jose from Ker Seguros

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Protect the most valuable

Pros

This software helps me to back up my files of frequent use and the most important ones. It is easy to use and synchronize with a space on your computer.

Cons

At the moment I only see good features, easy use and support in the cloud. I have no complaints at this time.

July 2018

Subasinghe from Financial Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

It is a very useful document management application

Manage the test-cases. Share the document with team members. Do my test designs after office time also.

Pros

-- Can create a word, spreadsheets & presentation related documents.
-- the Same document can access same time by multiple users.
-- Can sync documents to the local machine using ZOHO Docs windows application.
-- Allow to attach files from google drive & sync the dropbox with the ZOHO account.
-- Using smart chat can chat with the team members.

Cons

-- Sometimes changes are not applied properly to the document.
-- Cannot generate the public links for the documents.

July 2018

Jerico from Garay

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It lets you have all your documents in the cloud and access to them whenever you want.

It helps you to have access to your docs in any place, just using your cellphone, tablet or pc. Also, it's very useful for sharing documents with colleagues

Pros

It's very easy to use. It's similar to other services of cloud storage. Also, it's very useful when you want to share docs with your colleagues.

Cons

Sometimes, some documents don't open because they aren't compatible. Also, in the preview view of xs documents, you can't filter the columns