Kount vs Fraud.net

RATING:

4.7

(67)

Kount has 67 reviews and a rating of 4.7 / 5 stars vs Fraud.net which has 16 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (67)
4.9 (16)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 11, 2021
May 10, 2022
Pros/Cons
  • Pros

  • Very easy to use and I love how all of the information is in one place.
  • Team is very available when we need help. Customization level of the alerts, filtering and more is high.
  • Cons

  • We see often people with absolutely no links to fraud orders suddenly have a false positive and be denied. This can lead to additional emails or calls to our phone/email staff.
  • In the very beginning of using Kount we were seeing either a lot of falsely identified fraudulent orders or we were seeing almost no flags.
Read all user reviews
  • Pros

  • I think it's good that this tool can display all the information for evaluating a case on one page (all information!).
  • We were able to integrate another service into fraud.net really easily.
  • Cons

  • The program is capable of detecting fraud but can be a learning curve for setting up.
  • At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one.
Read all user reviews
Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos