Kount vs NameScan

RATING:

4.7

(67)

Kount has 67 reviews and a rating of 4.7 / 5 stars vs NameScan which has 22 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (67)
4.5 (22)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 11, 2021
March 18, 2024
Pros/Cons
  • Pros

  • Very easy to use and I love how all of the information is in one place.
  • Team is very available when we need help. Customization level of the alerts, filtering and more is high.
  • Cons

  • We see often people with absolutely no links to fraud orders suddenly have a false positive and be denied. This can lead to additional emails or calls to our phone/email staff.
  • In the very beginning of using Kount we were seeing either a lot of falsely identified fraudulent orders or we were seeing almost no flags.
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  • Pros

  • The software gives comprehensive details about the checks on individuals and entities. The software is easy to use and has all features in one place without wandering around.
  • There are pros and cons to automated, comprehensive, fully-integrated systems.
  • Cons

  • It is also unclear whether Tock Seng should be input as the First name (based on the fact that it is a given name), or as the Middle and Last name (based on order).
  • There appear to be some problems with staying logged in to the dashboard on some browsers/mobile devices. Also some of the PEP information might be outdated.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos