CoachAccountable

RATING:

5.0

(62)

About CoachAccountable

CoachAccountable is a cloud-based software solution that helps small businesses with sales, marketing and customer support. It is deployed on the web and can be accessed from any device with an internet connection. CoachAccountable caters to organizations that need to manage their sales, marketing, and customer service efforts effectively. The software allows users to create campaigns, track leads, set up email templates, set up automated responses and track emails sent in real-time. CoachAccountable offers drip campaigns, enabling users to send out a series of emails over a period of time. Teams can send reminders about upcoming events and meetings, manage communication with players and parents through email or text messages and track employees' progress towards goal...

CoachAccountable Pricing

30-day trial, then packages priced as follows: SINGLE COACH: 0-2 clients = $20 per month 3-5 clients = $40 per month 6-10 clients = $70 per month 11-20 clients = $120 per month 21-35 clients = $200 per month 36-50 clients = $250 per month, etc... TEAM EDITION (have unlimited coaches on the account free of charge) 0-20 clients = $200 per month 21-50 clients = $400 per month 51-100 clients = $700 per month, etc... Only active clients count towards this limit. Activate and deactivate clients at any time. See CoachAccountable's pricing page for more.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

CoachAccountable is an optimized, mobile-responsive web app that works across all devices.
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CoachAccountable Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for CoachAccountable

1 - 5 of 62 Reviews

Joy

Financial Services, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2024

CoachAccountable Review: All In One Platform.

User Profile

Phillip

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easy, customizable, powerful

CoachAccountable has a feature so solve every coaching need I have. So I stopped looking for a way to manage my clients and instead started coaching.

PROS

I'm still fairly new to online coaching and feel like CA is the perfect platform to get started on. Every user gets plenty of sample content to quickly understand what each feature does and can do for each unique coach. The more I learn about the platform and this powerful software the more existing it gets coaching. I feel so blessed to have CA as my main, and only, tool to organised EVERYTHING regarding our engagement. With flawless integration with Stripe and Zoom I seriously don't need anything else. Well, I still need to edit photos and videos on my own. But [SENSITIVE CONTENT HIDDEN] and the Team are there to help with pretty much anything else I ask from them.

CONS

Now that it's the same price for Team accounts and Basic accounts I don't have anything else to wish for. This makes it perfect for my partner and I to get started together, but with different accounts to more easily share important content but separate client details and communication.

Reason for choosing CoachAccountable

The free trial process was just brilliant. It became very clear how the platform could serve my needs and that it had EVERYTHING I needed to focus on coaching.

Reasons for switching to CoachAccountable

Because it was too much manual labour, copying documents to different client folders, making several changes to all worksheets. Hard to get an overview of progress and much more

Vendor Response

"I stopped looking for a way to manage my clients and instead started coaching." We can't think of a more rewarding sentiment than this, Phillip. Thanks always for your sending that "wish list" - and happy it's now complete!

Replied May 2021

User Profile

Krish

Verified reviewer

Management Consulting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Just the best onboarding ever!

PROS

For coaching, this is just the best way to manage coaching relationships that I have come across. It keeps clients engaged and moving between sessions and has so much functionality that, when you get the hang of all that it can do, it can automate a huge amount of admin for you. This can take some doing, so when a Customer Success Rep called [SENSITIVE CONTENT HIDDEN] offered an onboarding session, I jumped at the chance. This was just the best onboarding I have ever had...she was so helpful, knowledgable and friendly, set up loads of templates for me and made me want to exploit the system for all that I could. Just great customer service.

CONS

There is so much functionality here that at first it can appear overwhelming and confusing. Also, some of the ways of doing things seems a little rigid at first, but when you get into it and see the logic, it is absolutely clear as to why...because it is unlocking so much functionality for you.

Reasons for switching to CoachAccountable

Just much better functionality and much more logical.

Vendor Response

Krish, we're so happy to hear that our team has the best onboarding ever, and glad that CoachAccountable's functionality is giving you tons of time back. Cheers!

Replied February 2021

BONNIE

Professional Training & Coaching, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

LOVE THE LOGIC, BUT NEED UX/UI IMPROVEMENT

Overall is pretty good. Just feel uncomfortable having to hear client's complain about the way the site looks and its navigation challenges.

PROS

I love that the customer service is top notch. They will call you and walk you through every bit and clarify any confusion. They will made quick changes to the platform if it seems there is a need. They were coaches from what I remember so they understand what coaches needed most. This included, automatic email drip campaigns, reminders sent to clients (both email and text options), agreement creations, file library, etc. There is so much for such an affordable price!

CONS

The ONLY thing that is a frustrating experience is the UI/UX. The feel of it is pretty outdated in my opinion. It reminds me of the early 2010's. For instance, if you look at other platforms that focus on one product (i.e. online video platforms), it is very sleek and clean. This system is very overwhelming for most of my clients, so much so that I had to create a separate tutorial video to help them.

Reasons for switching to CoachAccountable

Kajabi was incredibly expensive and only pushed out videos, whereas this had the option of sending notes/action items / updates and so much more.

Vendor Response

Hi Bonnie, Thanks for your thorough feedback. Happy to hear that you've found CoachAccountable a great improvement over Kajabi functionality-wise. Thanks also for the thoughts on our UX/UI. Based on feedback like yours, we did a COMPLETE DESIGN REFRESH! Hope you like it :) As for the system being complex, looks like you've got EVERY tab on for your clients. We recommend turning off any tabs you don't use, so the interface is more sleek and streamlined for them. Thanks again!

Replied December 2021

Joy

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

I recommend CoachAccountable All The Time!

PROS

I like the ability to have everything in one place (for the most part) - scheduling, invoicing, client worksheets, client action items. I like that you are billed per active user which means your monthly expenses can fit your business. And great customer service!

CONS

It's a little complex getting started (but the tutorials are really good - I just feel like it could be overwhelming), and sometimes where things are located is not so intuitive. There are also a few features that are a little clunky (like not being able to manage a client's contact information in the same place as everything else for the client) but I like the rest of it so much that I have recommended to several people. I wish they had a way to do promo codes!

Reasons for switching to CoachAccountable

CoachAccountable allowed me to do a lot more than just scheduling in the same app.