RhinoFit
RhinoFit
About RhinoFit
RhinoFit Pricing
BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.
Starting price:
$57.00 per month
Free trial:
Available
Free version:
Available

Most Helpful Reviews for RhinoFit
1 - 5 of 263 Reviews
Ross
Verified reviewer
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
RhinoFit allowed us to focus on building and marketing our gym rather than the technology
Everything has been as advertised so far. It has exceeded my expectations, and I think we're still scratching the surface.
PROSIt is intuitive and easy to setup. Easy to integrate with our web site. Seems to have features to support everything we can think up.
CONSThere are features that don't work the way I would have expected. Not saying they're the wrong way, but it takes some time and experimentation to get a solid handle on everything. That said, I wish I could create test accounts and delete them when I'm done. I mean REALLY delete them. Also, it would be nice to associate specific RhinoSign waivers with memberships. Also, I would love to handle membership contracts and waivers separately with RhinoSign.
Vendor Response
Hi Ross, thanks for sharing your thoughts on RhinoFit! We're so happy to hear the software has enabled you to build up your gym and streamline operations. As far as any questions and concerns you might have, feel free to reach out and we would more than glad to help! : customerservice@rhinofit.ca -Team RhinoFit
Replied March 2019
William
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Love it
Great software, great features, needs some functionality and streamlining customizations for clients.
PROSThis system is very functional and scalable. You don't get charged extra for having more members and they have a lot of features built-in. Definitely, recommend them.
CONSSome features are limited. Like having to go from page to page to get contact information for people with failed payments. Not a deal-breaker but kind of a headache since going back will refresh your previous page to the beginning. I usually have to create multiple tabs.
Reason for choosing RhinoFit
Price and Value for features included. Also no scaling charges for extra members.
Vendor Response
Thank you for your feedback. We are ecstatic to hear that RhinoFit has been a great fit for your business! I will add the request to our feature request list to be able to send an email reminder directly from the failed payment page. Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up. We appreciate your support and look forward to a long-standing relationship with you. Sincerely, Team RhinoFit
Replied September 2019
Jim
Professional Training & Coaching, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2016
Could Be Better
Their are functions that I have been asking for over a year that still seem to be a miss. If they are there, then the Customer Support is missing. I am not just whining about this. I have always felt that when I call, I am putting the person out. Most recently I asked about having the ability to create a membership with a start and end date. I called customer support to see if the new RhinoFit did this. She did not know how it could be done and said she would call back and follow up. this was over a week ago and I have not heard anything. I have asked if the platform could have a selection to pay a bill out of Credit. I have clients who will pay ahead of time and I put it in as a credit. Then I bill for a sessions or membership and have to manually reduce the amount and track it on a spreadsheet. The ability to e-mail specific people is better, but we still can not create a special field and then e-mail just that distribution group, as far as I know. I understand we get what we pay for. I have begun the process of looking into other systems since I am entering a slower time of my business. I have to consider the price point of a system that hits more of what we need. The cost of changing is high because of the time it will take. I would like this platform to be it and we keep using it. The problem is we don't get great customer support and the functions are limited when it comes time to creating memberships, sending targeted e-mails and tracking payments made.
PROSIt is inexpensive.
CONSThe biggest issue I have is in the creation of a membership, I can't have a person "join" on a date and have that membership end on a specific date. I have programs that work with the season and time of year. My "In-Season Player Development Program" for example will end at the end of February. Regardless when a member joins. The program should end and NOT Auto renew. But if I select NOT Auto renew, I don't get the monthly billing.
Vendor Response
Hello Jim, We are sorry to hear that you were not previously happy with RhinoFit. We are happy to let you know we have added many features since you stopped using the software. If you would like to schedule a demo to see the new features, please give us a call at 1-866-858-0304 or vist: https://www.rhinofit.ca/schedule-live-demo/ Thanks! Team RhinoFit
Replied May 2020
Gail
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easy and efficient
Being a small business, I can't be at my club 24/7 but Rhinofit can. Having the ability to not be onsite and still do business is an added plus I was not expecting for the cost. Rhinofit is cost effective and delivers what it promises.
PROSRhinofit is easy to set-up and use on the first day. It has excellent features which help you understand the flow of your daily club usage that help you boost attendance during slow times. You can set to send group or individual emails. I am ready to integrate the door system that will let clients in.
CONSI haven't found anything I do not like about Rhinofit.
Reason for choosing RhinoFit
Rhinofit had a better price and more features that Club Ready did not offer.
Reasons for switching to RhinoFit
At the time Trainerize was offering PayPal as a card services option. When PayPal changed its platform it no longer was a good fit for my business.
Vendor Response
Hello Gail, Thank you for your feedback. We are ecstatic to hear that RhinoFit has been a great fit for your business! Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up. We appreciate your support and look forward to a long-standing relationship with you. Sincerely, Team RhinoFit
Replied September 2019
Joanna
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
RhinoFit Software
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
PROSThis software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
CONSStarting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Reason for choosing RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.