All FleetRunnr Reviews
1-25 of 45 Reviews
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Mosbah
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Unparalleled Delivery Management Service
Fleetrunnr sets an unparalleled standard in meticulous detail and user-centric features. Each aspect of their platform reflects precision and attention to the user experience, surpassing any competition in the industry. Moreover, the onboarding process is comprehensive, ensuring customers maximize the platform's benefits. The team's dedication to providing assistance has been truly remarkable, and I am deeply impressed by their level of support. I extend my sincere gratitude to the Fleetrunnr team for their unwavering assistance and commitment to excellence. I eagerly anticipate their future updates and innovations.
CONSI get impatient waiting for the new updates
Reasons for switching to FleetRunnr
Unparalleled level of support from Fleetrunnr's team along with the continuous updates and addition of new features
Lara
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Software By A Reliable Team
It has allowed us to: 1) Manage our fleet of freelance drivers 2) Manage cash collection from drivers (as most of our orders are cash on delivery) 3) Access analytics on each driver's performance 4) Tracking - this particularly relates to sending updates to the customer
PROSWe were the first company to test Fleetrunnr at launch and it's come a long way to becoming a robust and all-ecompassing tool to help us manage our fleet and dispatching of orders
CONSIntegration was very simple. Wherever needed the team was on hand to help us. The team makes sure to constantly update the software with new features and prioritizes customer feedback when pushing updates. And because those updates are regular, it felt that as we grew, Fleetrunnr grew to cover our growing needs
Reason for choosing FleetRunnr
We briefly tried Tookan - however it required a lot of custom development work to fit our needs, the team was not as reliable or helpful and was overall difficult to setup.
Vendor Response
Thank you so much for your kind words and review!
Replied July 2022
Farah
Market Research, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Satisfying
Very satisfying
PROSMakes our daily tasks easier especially with the tasks that are repetitive
CONSUpdates are frequent and needs to refresh the software
Vendor Response
Thanks Farah for this review, we are always updating and enhancing our software ( look out for our new release sep 2021) great things are coming your way ! :)
Replied August 2021
Hani
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
#1 Fleet Management Solution
I’ve been using Fleetrunnr for 2 years, I started as a user then acquired the system for my company as it was very easy to use. It really helped us to monetize our business. The process of delivery became much easier for us, the drivers, and the client.
PROSFleetrunnr is one of the easiest software to use either from the admin side or the client side. The integration with our operations & ERP was swift and very easy as well.
CONSThere is no feature that I do not like.
Reason for choosing FleetRunnr
It was easy to use and had many features with a suitable price.
Vendor Response
Hani, we appreciate your kind words. Thank you very much :)
Replied August 2021
Sana
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Top Recommendation
Working on FleetRunnr & the their dedicated team has been a great expirence.
PROSThe FleetRunnr team personally handled the onboarding across several trips, which was really beneficial. The system is user friendly and fulfills all requirements . Super flexible.
CONSIt was better that expected. None that i can think of.
Reasons for switching to FleetRunnr
Difficulty in scheduling the trainings with the team. Difficult to catch up to the spead of their trainings. Lengthy processes for client onboardings.
Albert
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Review for Fleetrunnr, 5 stars !
Working with FleetRunnr has been a breeze so far.
PROSThe ease of use, extensive flexibility, features and the automation.
CONSthe features, support and team have been on point so far, lookung forward to future releases
Reason for choosing FleetRunnr
Route optimization is free to use, all plans include more features than other softwares, pricing in fair
Reuben
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Extremely professional and highly recommended!
Highly recommended. Extremely professional and wonderful support. All enquiries and suggestions are professionally addressed with alternate or new options. State of the art innovation.
PROSFlexibility and constant development of newly added features. Fleetrunnr never cease to amaze with innovation.
CONSNone
Charly
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Using Fleetrunnr was one of the best decision we took for our business!
User friendly interface with efficiency through simplicity.
CONSSupport had been on point that all our requests had been answered & most of our concerns had been implemented; The team works hard to minimize any setback we could face in fleetrunnr features.
Jad
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Amazing working with FleetRunnr!
The customer support is amazing in FleetRunnr, they help us with every challenge we face until it is solved. The software fits our business perfectly, we love it!
CONSNothing has gone wrong with FleetRunnr, the team is very supportive!
Peter
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Easy to use, amazing UI
Ease of use and beautiful user interface and how easy it is to pitch and integrate it with 3rd party apps
CONSNew features are always coming, so at this moment, nothing
Roni
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
I highly recommend Fleetrunnr to all businesses
Fleetrunnr solves the problem of delayed orders and lack of control. And with the help of their analytics, you can shape the new targets for your business. Highly recommended.
PROSFleetrunnr gives you full control over your operation wether it was that of 1-2 employees to as big as a huge company. All features increase the value of your business, and are tailored upon your needs. The team is super helpful and friendly
CONSNone. Every feature has a purpose and can be used upon your need.
Vendor Response
Thank you for sharing with us this kind review :) We are glad you have had a pleasant experience
Replied August 2021
Joseph
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Using Fleetrunnr for our Lebanese based logistics company
Accounting wise, because of the details in accounting, fleetrunnr has made our lives much easier. The application is very simple to use, as it also provides us with all the information we need. As for tasks and orders, with only a few steps our database would be up and running.
PROSAfter our experience with Fleetrunnr so far we have found that the application is the least time consuming, which also facilitates our drivers' tasks and helps them get through their day smoother.
CONSSome things on the desktop software could be simplified for faster work results. as well as the application could use many bug fixes.
Vendor Response
Hi Joseph :) many thanks for this review. Can't wait for you test out our new release !!
Replied August 2021
Karim
Cosmetics, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best overall fleet management system
The ease-of-use of fleetrunnr make it the most effective fleet management system we have used. The developers keep adding new features and functionalities to the software to enhance the user experience and make the fleet management as easy as possible.
CONSSome minor feature updates were taking some time to be implemented, but the developers are working on a major system up-lifting that will add great functionalities to the system that will shift fleetrunnr system to the next level.
Vendor Response
Thank you Karim, we are extremely excited to show you our new version.
Replied August 2021
ghadi
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Review of our experience with FleetRunnr
Very satisfying so far
PROSWe have been using FleetRunnr for more than a year and half. As a retail company, we worked with 2 major delivery companies, both of them were using FleetRunnr as their system. We find it very user friendly, very easy to learn (for our customer support team) and very clear and efficient for our everyday use.
CONSSometimes it is slow to load. This rarely happens, but it is the only thing worth mentioning . Other than that it's perfect.
Vendor Response
Thank you Ghadi for this review! You won't face such an issue in our new version :)
Replied July 2022
Chris
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Fleetrunnr review
Fleetrunnr’s team and founders are hardworking, dedicated and responsive.. We built a good software together and still have a good way to go but trust we have the right team to move forward with.
PROSEasy to use, looks nice, simple, fast and adaptable to different APIs
CONSFlexibility in currency selection in the current version
Vendor Response
Hi Chris, thank you for this lovely review. Looking forward to working with you for many years to come.
Replied August 2021
Nader
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
FleetRunnr is fantastic for businesses who want to organize their own delivery process
I love fleetrunnr, it was very chaotic to manage it before using this software, the guys at support are supper helpful and you can get a reply within couple of hours regarding any issue you may face,
PROSDispatch Management Cash Collection Driver Tracking Driver Management
CONSiPhone App should be launched soon, we are getting our drivers android phones to whom only has iphone. Phone app for dispatchers and administrators Minor bug fixes
Vendor Response
Many Thanks Nader for this review! On our new version you can download the app on both Android and Iphone :)
Replied July 2022
Anthony
Information Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent
Ease of Use and efficiency. Amazing interface
CONSNothing at all. Product was awesome and very efficient
Elie
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
We love how user friendly the platform is
Amazing and easy to use platform with a lot of bells and whistles
PROSEasy of use. How fast you can access it and use it for the first time The tracking The reports The dispatcher interface
CONSN/A nothing that we didn't dislike whatsoever
Reason for choosing FleetRunnr
The easy of use and rhe ability to be personalised.
Vendor Response
Much appreciated Elie, thanks !
Replied August 2021
MARC
Utilities, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Greatness all around
Our experience working with the FleetRunnr team was great all around. The team was always responsive and found ways to solve all the problems we encountered in a quick and efficient way.
PROSThis software was customized to fit all our needs in a timely manner. Interfaces are sleek and we never had any scalability problems or bugs.
CONSNothing to say here. FleetRunnr always worked as required without any issues.
Vendor Response
We are here to serve :) Thanks for your kind words.
Replied August 2021
Adnan
Verified reviewer
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Very Nice
Easy to use! UX! UI! Feature heavy. I love the automatic barcode generator.
CONSSlow sometimes. Like sometimes I type in all the data and suddenly software crashes.
Vendor Response
Adnan thank you for sharing with us your experience, we are all very excited to show you what has been cooking :)
Replied August 2021
Alain
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
ASL review of Fleetrunnr
Great customer support - Easy of use - visibility - recurrent updates - ease of use for the end users - efficient dashboard - good reporting - accounting integrated -
CONShonestly no dislikes in this software as it tackled all our issues
Vendor Response
Appreciate your kind words!
Replied August 2021
Charles
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Fleetrunnr is very good
Very good, the team are helpful. Always respond an assist.
PROSIt is a very up to date platform to assist in our chilled last mile deliveries.
CONSAll is working well, no negative feedback.
Karim
Verified reviewer
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
route optimization software for delivery management
Using Fleetrunnr we were able to digitize our entire logistics operation of shipping lighters to both stores and end consumers. The route optimization and automation features works really well.
CONSAll features ranging from tracking to messaging to accounting are very useful. nothing bad to mention.
Vendor Response
Thank you Karim, much appreciated! Looking forward to working with you for many years to come.
Replied July 2022
Fadi
Food & Beverages, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Restaurant delivery management software
very interesting software for tracking and etas, i also like the incident reporting feature
CONSNone to mention so far, all features have been useful
Vendor Response
Thank you so much for your kind words Fadi! Much appreciated :)
Replied July 2022
Ziad
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Fleetrunnr
My business runs on fleetrunnr, without this software, I would be offline. It's the blood that runs in my veins.
PROSLive tracking. Our strong points is how fast the order is prepared. So live tracking with speedy delivery is the best thing.
CONSEverything went smoothly. I don't think there is something that we didn't like in the app. There are plenty of customizable options.
Vendor Response
We appreciate your kind words Ziad! Thank you very much :)
Replied July 2022