All GoRamp Reviews

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Sebastian

Wholesale, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Go Ramp appointment System

Great experience from the sales team to implementation and the system itself was very reliable

PROS

User interface and how easy was for all users to understand how the system works.

CONS

Flexibility. Some functions such as statutes names are not flexible and need to use system standard names.

Reason for choosing GoRamp

Specialized in dock management systems for trucks/trailers with warehouse

Dion

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Ziegler Nederland BV

Easy tool to work with and set up, cannot remember having had any downtime over the last 3 to 4 years, good customer service

PROS

Easy to install and set up, lots of possibilities for customizing the product.

CONS

Not really experienced any huge issues so far

Reason for choosing GoRamp

Lower costs and easier to implement. Matched requirements better

User Profile

Gerrol

Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2022

Not as Easy as You Thought

I am still trying to learn further how I can make my life easier by using goramp comparing to the old software we use.

PROS

I like the fact that you can personalize what you can see on your screen as it makes it simplier.

CONS

There are too many details that are showing up on the screen plus you have to update your settings religiously.

Reasons for switching to GoRamp

We are migrating to goramp as the old software was from our previous company owner.

Vendor Response

Hi Gerrol, Thank you for your review! As you mentioned, you can personalize what you see on the screen, meaning you can show less information to make it easier to use if needed. I hope you will enjoy more benefits of GoRamp soon!

Replied October 2023

Olegas

Building Materials, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

Saved time for operational tasks & improved traceability

I am very pleased that we have launched GoRamp solution for our company. Already in the first weeks we managed to notice the result – saved a lot of working time and enabled convenient traceability with all the necessary information in one place. And most importantly, it satisfied employees, whose work day has certainly become easier and simpler – it is extremely important to me as a company manager.

PROS

I can mention these Pros: 1) Easy of use 2) Quick setup & adaptation to our business needs 3) Changes are made quickly & easily, i.e: if we need to open another account for a new warehouse 4) During one year we didn't experience any software downtime or bugs.

CONS

Since our partnership with GoRamp was a great match, I cannot mention any Cons.

Vendor Response

Thanks Olegas! Your feedback on ease of use, quick setup, and reliability is much appreciated.

Replied October 2023

Aliona

Building Materials, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Saved 50% of time for our operational tasks

We have been using the GoRamp system for over a year and it is hard to imagine a return to old working principles. We save 50 percent of our working time in the first months of work! With this solution, we expanded our carrier contact range, which we would not have managed before due to limited time resources, which undoubtedly resulted in cost savings. The system is very simple and clear! We hope to continue our successful cooperation ”

PROS

It was very easy, I've started using the system in a few hours, however I had to explain our staff about the software, but I guess that's the same with every new software.

CONS

Currently we are not missing any features

Reason for choosing GoRamp

Easy of use & subscription price

Vendor Response

Thank you Aliona! It's a pleasure to help your business grow.

Replied June 2020

Vaidotas

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

With GoRamp we became faster & were able to win more shipments

We started using GoRamp as transportation service provider thanks to one of our manufacturing customers. We are excited to be able to provide a better quality service to our customers and build a stronger partnership. GoRamp fully covers all the communication you need with your customer – so we and our customers can work more efficiently and quickly. We recommend this solution to both manufacturing companies and their transportation partners.”

PROS

1)Simply yet effective public shipment auction 2) It enabled us to win more shipments & increase our capacities 3) Simplifies the client to carrier communication

CONS

No cons to mention, I think it's the feature of transport procurement

Vendor Response

Hello Vaidotas! Thank you so much for leaving the review.

Replied June 2020

Frits

Packaging and Containers, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Easy-to-use & inexpensive

PROS

Since it's a SAS online software, we didn't need any installation, just accessed the needed URL and send the invitation to our carriers. Literally, it took me an just an hour to understand how everything works completely. Also, I was informed that various API integrations are possible.

CONS

To be honest, I cannot mention and cons right now, the tool is very simple and has the features most small or medium size companies would need.

Reason for choosing GoRamp

Easy implementation, setup to our warehouse needs and fast communication with GoRamp Sales team.

Vendor Response

We appreciate your review Frits! Thank you for choosing GoRamp.

Replied October 2023

Mark

Utilities, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Basic Software - Gets the job done

PROS

Up and running in a matter of days - easy to train new staff and new carriers. Very simple and logical interface, extremely intuitive.

CONS

Would prefer billing to be a monthly subscription.

Mitch

Wholesale, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Affordable dock scheduling software

PROS

GoRamp is a great alternative to the more pricey dock scheduling softwares on the market. The add-on bundles add great functionality for very reasonable prices and are fantastic choices for small to medium businesses looking to grow without breaking the bank.

CONS

GoRamp is lacking some of the functionality that their competitors have, but the development team is constantly researching and implementing new functionality to keep up with the rest of the industry

Vendor Response

Thanks a lot for your review Mitch! You are right, we work really closely with our customers to meet their expectations.

Replied October 2023

Sven

Automotive, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Grammer Zergiebel

PROS

The Service and Features of the reservation management

CONS

For now, I dont have anything that I would have to be changed

Matteo

Plastics, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Ottimo servizio

tutto perfetto

PROS

Risolti tutti i problema nella gestione della ricezione merce

CONS

problemi minimi dovuti ai nostri fornitori ma risolti in tempi celeri

Dirk

Packaging and Containers, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Eliminated Truck Queues

PROS

We were looking for dock scheduling software and chose GoRamp, because it offered: 1. Fast & Easy setup 2. Flexible subscription price 3. We enjoyed Communication with with GoRamp sales representatives We quickly achieved these results: 1. Eliminated Truck Queues 2. Decreased driver waiting time 3. Optimized Processes 4. Increased Warehouse Efficiency I recommend GoRamp.

CONS

Some software competitors had more features

Vendor Response

Thank you for choosing GoRamp Dirk!

Replied October 2023

Showing 1 - 12 of 12 Reviews