--- title: "MyTrucking Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MyTrucking. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MyTrucking is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/mytrucking-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Trucking Software](https://www.softwareadvice.com/fleet-management/trucking-dispatch-comparison/) / [MyTrucking](https://www.softwareadvice.com/fleet-management/mytrucking-profile/) / MyTrucking Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/mytrucking-profile/) Reviews # MyTrucking User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 37 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 30 reviews (81%) - 4 stars: 7 reviews (19%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The seamless integration with our invoicing system has saved us countless hours in admin, streamlining our entire workflow. - I was pretty hesitant at first but the fact they had a 14 day free trial worked really well for me. - Easy to get the load info to our driver, and intuitive to use for all computing skill levels. ### Most mentioned cons - The Day Sheet is too cluttered, we need a separate tab for contracts ## MyTrucking customer reviews Showing reviews 1-25 of 37 (page 1). ### Totally Rate MyTrucking - Overall rating: 5/5 - Reviewer: Melissa M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! If there has ever been a problem or have needed help, the team is quick to help and get it sorted without any issue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for dispatch and drivers. Simple and stressless #### Cons Would be nice to arrange the jobs for drivers in order of which we would like them completed for their day, without putting times beside them. #### Vendor response Thanks so much for the fab review Melissa. Simple and stressless is our aim, sounds like we've hit the mark! Keep posted for new features coming, I'm sure they'll help a lot with arranging your jobs. Replied April 2025 --- ### Rainbow Septic Tank Review - Overall rating: 5/5 - Reviewer: Brad M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very user friendly and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and efficient, also integrated with Xero. #### Cons Don't have anything. #### Vendor response Thank you for the great review Brad. Your support means a lot. Simple and Efficient are 2 of our company values, along with Customer and Family. So it sure sounds like we are hitting the mark there. Thanks Brad. Replied April 2025 --- ### MyTrucking - Overall rating: 4/5 - Reviewer: Merryn M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It does what we need, and we can all see what is going on and where everyone should be #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good for letting drivers know what they are doing #### Cons The Day Sheet is too cluttered, we need a separate tab for contracts #### Vendor response Thank you for your feedback Merryn, We hear you! The product team are hashing out all sorts of wonderful ideas for the Daysheet layout, so we can make changes/enhancements to make things even better for you and our wider trucking family. Keep telling us what you need, we always do our best to deliver for the greater good of all Truckerkind! Thank you from us all here at MyTrucking HQ Replied November 2023 --- ### Get on Board - Overall rating: 5/5 - Reviewer: Mike T. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can't speak highly enough of the product It has allowed me to be able to run my business and, dare I say for me, eliminate the need for office staff as I can do the lot. Having said that, in a much larger business, My Trucking would be an absolute standout in any office, from the Despatch to the Office clerk who takes care of the completed work so it can be invoiced. You have nothing to lose and everything to gain by giving it a go. If you are thinking I sound like I work for My Trucking, I don't I am just a very happy customer that knows a good thing when I see it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It doesn't matter what kind of business you have. When you customise this for your business, you will wonder why you didn't get it years ago. It really is simple to use. I wanted to go paperless in the office, and this absolutely helped me achieve that. When I am out in the trucks and in between loads, I am on the Laptop invoicing, Doing bank reconciliations and taking bookings for more work. #### Cons I have been with My Trucking for over two years and if I had one regret it is that I didn't know about it sooner. This will streamline your business. #### Vendor response Wow Mike! Thank you so much! You have highlighted everything we are proud of, everything we have tried so hard to achieve for you and our fellow truckers. MyTrucking is all about keeping thing's simple, transparent, efficient and easy. We will continue to develop and deliver, so your MyTrucking life just keeps getting better! From all of us here (and a special thanks from the top) THANK YOU!! Replied November 2023 --- ### MyTrucking Review - Overall rating: 5/5 - Reviewer: Judith H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It took time to set up but once the work was put in it has been great to work with. Knowing that we have the support of MyTrucking for any problems within 10 minutes has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We would not be able to operate our business as it has grown bigger without MyTrucking. How easy it is to use once it is set up. I no longer having to manually enter invoices into Xero which use to take me hours each month. I can now spend that time in refining MyTrucking. #### Cons I find not being able to have multiple locations on one job a hinderance but I understand that this is being worked on. Not being able to use the back arrow in some screens annoying. Not being able to find jobs by searching the product. Not being able to group products under the client. This would be useful if someone else has to step in who is not familiar with how it has been set up. #### Reasons for choosing MyTrucking We were introduced to MyTrucking by a client. It was great to have it to trial before going ahead. We didn't consider any other products --- ### My Trucking is the Gold Standard for Transport Operations - Overall rating: 5/5 - Reviewer: Annabel P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic partner to work with and develop our business behind the scenes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the ability to be able to communicate directly with drivers and confirm their tasks and as soon as the load is delivered, we can get a POD immediately via photo. We are also finding the real time measures of income invaluable. #### Cons We would benefit from being able to record multiple fuel levies available for multiple Customers and multiple months. We have Customers with different Fuel Levy calculations but presently, My Trucking can only offer one figure for the current month. #### Vendor response Gold Standard! I think I'll print this and frame it for the office! Thank you Annabel, and also for the feedback, keep it coming! We gather all feedback and our product team reviews each request. We want to make sure you are getting what you need from MyTrucking, and also a bit of what you want. We appreciate our Trucking family, we wouldn't be here without your valuable insights and support. Thank you from all of us here at MT HQ Replied November 2023 --- ### Review - Overall rating: 5/5 - Reviewer: Chris D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional. I have recommended it to a few others now, the main benefit that draws people in is the exceptional support on startup with the ease of setup and entering your real data in the trial period. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Just about everything. Ease of use to staff is exceptional #### Cons The fact you can’t see multiple lines entered on the dashboard as one job on the app. Likewise, you can’t enter the one job with multiple lines on the app. #### Vendor response Thanks for your review Chris & feedback. Love all the 5 star ratings thankyou. We pride ourselves on our exceptional support, and helping people get setup and underway so quickly. Thankyou! Your comment re multiple lines/rows per job - this is something we will be looking into down the track to see how multiple rows/lines can be shown together on the mobile app, inclusive in the one job. We have just recently rebuilt and released a new version of the mobile app, so going forward it will be much easier to make changes to the mobile app, as the multiple rows/lines is a significant change to the programme. Thanks for your continued support over the years. Replied October 2023 --- ### I Was New To The World of Trucking! - Overall rating: 5/5 - Reviewer: Julie M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great, always new things to learn, new updates coming through and it is easy to make contact when I'm stuck. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use, love the search function and can't do without the Reports #### Cons No real cons, I do find it sometimes times out if not used for a while #### Reasons for choosing MyTrucking My Trucking was already being used when I started work here, however I've never heard of any alternatives. #### Vendor response Thank you for you fab 10/10 review Julie. You're a star! It's great to hear that you came into a business that already uses MyTrucking and were able to pick it up so easily. Simple is what we are all about, and we love to hear how we make our wonderful customers lives easier. Replied November 2023 --- ### MyTrucking equals paperless - Overall rating: 4/5 - Reviewer: Sara L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent - good communication and easy to use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and clear to see what jobs we have and have done. Easy run reports to keep tally of job progress. Easy to communicate with drivers for their loads. #### Cons Rates entered in MyTrucking don't always transfer over to MYOB #### Vendor response Thank you so much for your great review Sara. We love that you find MyTrucking Easy to use. We are all about simplicity around here. We see a problem and do our best to find a simple, effective solution! Please feel free to reach out to the team with any feedback, we take it all on board and do what we can to make your life easier Replied November 2023 --- ### Lilburn Transport - Overall rating: 5/5 - Reviewer: Robert L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The daily run sheet booking of jobs and planning makes it effortless for dispatch and drivers app. Also, other features been able to integrate with other tracking and accounting software. Keep up the great work team Mytrucking. #### Cons Keep up the great work team Mytrucking. #### Vendor response Thank you so much for your 10/10 and 5 star review. We love that MyTrucking has made booking and planning effortless for your dispatch and driving team, what a great word, Effortless!! We sure so pride ourselves on providing a real solution for our trucking community. Thanks Robert, from all of us here at MyTrucking Replied November 2023 --- ### My Trucking app - Overall rating: 5/5 - Reviewer: Simone V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jobs can be put in via mobile phone when not near a computer. #### Cons There really isn't anything we have ever had a problem with in My Trucking. It's a very easy product to use. #### Vendor response Thank you for the Fab review Simone! 10/10, 5 Stars, amazing! We pride ourselves on having an easy to use product. We continue to add features and funtions to benfit our MyTruckers (That's you!) while mainting our values of keeping it simple. Sounds like we are doing just that for you and the team. Thanks again, Crystal and the team at MyTrucking! Replied March 2024 --- ### Auhls Transport - Overall rating: 5/5 - Reviewer: Lorrice R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a total game changer for the business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Very clear easy to use Day Sheet - Simple App to use for drivers & computer interface for admin easy to navigate - Custom reports available - More efficiency #### Cons The work load from paper dockets has divided my workload significantly! the only Cons I can think of is that being paid by the hour, I have less work! #### Vendor response Thank you for the great feedback. We are loving some of your key words here, Clear, Simple, Easy, Efficient! that's What MyTrucking is all about. A pleasure working with you Lorrice, Happy trucking. Replied October 2023 --- ### My Trucking TMS - Overall rating: 5/5 - Reviewer: Joe D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My Trucking software has been an incredible product and has genuinely helped scale our transport business. It has streamlined our entire workflow, freed up a lot of manual admin and double handling, and made day-to-day operations far more efficient. One of the biggest benefits has been the transparency it provides our customers, giving them clear visibility and confidence throughout the delivery process while also providing digital pod's. Since implementing My Trucking TMS, we’ve been able to focus more on growth and less on paperwork. Highly recommended for any transport company looking to modernise and improve efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cost effective and user friendly TMS. Integrates well with MYOB. Offer's great customer support and Ollie the bot is remarkable. #### Cons I would like to see a print connote and label option. Best suited for Bulk haulage and carting by tonnage. Will work for taxi truck but not great for road freight. #### Vendor response Thanks so much for the great review Joe. Real life experiences are what others are looking for when looking for an honest solution. We appreciate your feedback - It truly makes a difference. Cheers, Crystal and the MyTrucking team. Replied April 2026 --- ### Dispatching job jobs has never been easier - Overall rating: 5/5 - Reviewer: Pip G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered For years I was using a dispatch system which was just simply text messages and emails. It was hard to keep track of hard to time manage and I had no dashboard about what I was making. I found My Trucking a few years ago and I’ll be honest. I was pretty hesitant at first but the fact they had a 14 day free trial worked really well for me. I gave it a go just fantastic. My time management was back. I actually had the ability to dispatch job and within minutes I knew it had been accepted when the icon changed colour and my driver had accepted the job. My customer is also enjoy it for the fact that my drivers can upload photos before and after delivery they can see real time start and finishes. It’s just made dispatching and connect connecting with my customer as a whole lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favourite thing about My Trucking is the fact that even though some of my guys can’t read and write that well they’re able to utilise it very easily on their own individual devices. Snapdragon also works over the top of it so it will read what needs to be said out loud. #### Cons Personally it’s the colour scheme. I like working with dark backgrounds. This is all in white but that’s a hearsay other than that. The price is pretty good. #### Reasons for choosing MyTrucking Simplicity it’s as simple as that. It was easier to set up easier to use. #### Reasons for switching to MyTrucking I was looking for something that was a little bit easier to use #### Vendor response You are amazing, Pip. Thanks so much for your great review of MyTrucking. Simple is always our aim, so it is great to hear we are hitting the mark. We really appreciate your support and the time you have taken to share your experience. Reviews like yours genuinely help other transport operators who are looking for a simple, honest job management solution. Thanks so much. Crystal and the MyTrucking team. Replied April 2026 --- ### Reliable, User-Friendly, and Powerful – A Must-Have for Transport Operations - Overall rating: 5/5 - Reviewer: Ellen D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been excellent. It’s a reliable and efficient system that suits our business perfectly. The support team is always quick to respond and genuinely helpful. MyTrucking has evolved with our needs over time, and we’d happily recommend it to any transport or logistics business looking to simplify their operations without sacrificing depth or flexibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using MyTrucking for nearly 10 years, and its simplicity is what stands out most. It's incredibly user-friendly for both our admin team and drivers, and the customer portal has been a real hit with our clients. The seamless integration with our invoicing system has saved us countless hours in admin, streamlining our entire workflow. The reporting capabilities and historical data access are also powerful features when you need more in-depth insight. #### Cons Honestly, there's not much to report on when it comes to "What did you like least about MyTrucking" Any time we've had a question or minor issue, the MyTrucking sales or support team has been straight onto it—always responsive and helpful, with everything typically resolved within 24 hours at the latest. Their service really is second to none. #### Vendor response Thank you so much Ellen, for your amazing review and for trusting MyTrucking for nearly a decade. We're thrilled that our simple, user-friendly system has helped streamline your operations and supported your team so well. A special thanks for recognising our support team. We take real pride in being responsive and helpful, and your feedback means a lot to us. At MyTrucking, we’re committed to delivering a system that just works, so it’s fantastic to hear this has been your experience. Thanks again for your support and recommendation! Replied July 2025 --- ### A must have for any transport business - Overall rating: 5/5 - Reviewer: Luke C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely five star service, and a fantastic logistics program. The program integrates everything you would want from a logistics platform, ensuring load details are easily accessible for planners and drivers. It also minimises the time taken to raise invoices, and is perfectly compatible with Xero Accounting. Since turning to MyTrucking 18 months ago they have developed several updates all of which have improved the system drastically, and the team there are always willing to listen to any needs or requirements that you have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My trucking is easy to use and has been easily integrated into my business. Drivers have also found the app very useful and easy to use. I would highly recommend to any current or aspiring transport company. #### Cons N/a I can honestly say that there is not anything I dislike about mytrucking. It has enabled my business to grow since using it, and freed up many hours in my week. #### Vendor response Thank you for your outstanding review of MyTrucking Luke! I have shared your feedback with our team. We all love to hear from our customers, and this feedback really got the good vibes flowing. As always, we'll continue to offer 5 star support and we'll keep those updates coming! Replied September 2025 --- ### An intuitive system that is user Friendly at all computer skill levels. - Overall rating: 5/5 - Reviewer: Helen S. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using MyTrucking for nearly six months now and are getting into the groove, finding new applications that utilise the data generated. It's brilliant to know that help is just a message away! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to get the load info to our driver, and intuitive to use for all computing skill levels. It's also brilliant to capture photos on the job and send the photo links with the invoices. I really appreciate that multiple users can be on our MyTrucking at the same time - the administration user doesn't have to wait for the logistics user to finish. Also the interfacing with Xero saves so much time!! #### Cons Tweaking the database to get started - in saying that, the team at MyTrucking went above and beyond to assist us as much as possible!! #### Vendor response Thank you so much for your fantastic review, Helen! We’re glad to hear MyTrucking is making things easier for your team and that our support has been helpful. It’s great to know you’re discovering new ways to use the system-please reach out any time if you need assistance. We really appreciate your feedback and your support Replied April 2025 --- ### So easy to use! - Overall rating: 5/5 - Reviewer: Alice M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked so many systems over the years that have been overly complicated and glitchy but My Trucking simplifies everything. Even the least tech savvy user would be able to use this system with minimal training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My Trucking is so easy to use and the support that you get from the team is incredible. I highly recommend this product for anyone looking for a simple and effective way to manage your trucks. #### Cons I like everything about it. I had a question this morning and [sensitive content hidden] showed me the best way to use the system to suit my needs. #### Vendor response Thanks so much for the incredible review Alice. We pride ourselves on providing honest, helpful support, as well as a simple solution for our trucking community that just works! It's great to hear we are hitting the mark for you. Replied July 2025 --- ### Returning Customer - Overall rating: 4/5 - Reviewer: Emily F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dealing with the team here is always so easy, great communication and easy to touch base with a team member for any problem that may arrise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for dispatching and tracking work loads for vehicles. Amazing and simplistic invoicing integration with xero #### Cons no real cons just a few things I feel could make this system even better, which would be the addition of a calendar view for the dispatch and possible a prestart/ precheck system for vehicles. #### Reasons for switching to MyTrucking Lack of communication from the technical support, not following through with things that were going to be fixed sorted or set up. #### Vendor response Thanks for the Fab review Emily! We love that you find the integration with Xero amazing and simplistic. We pride ourselves on being able to offer real-time support for our MyTruckers, keeping things as easy as possible while also offering great value with our communication. We are adding great features all the time, I know some of these will make you and the team very happy. Watch this space! Cheers Emily, Crystal and the team at MyTrucking Replied February 2024 --- ### Gizzyonthego & Te Tia Transport - Overall rating: 5/5 - Reviewer: Tess N. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Time saving for the office, accuracy assured, peace of mind with photo PODS #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MyTrucking has been fantastic we would not be where we are today without it. Admin can see immediately what work is completed and when.Delivery notifications are fantastic.Populating into accounting software.Easily access work history.Fantastic report options.Portals #### Cons MyTrucking updates mean it just keeps getting better #### Vendor response Thank you for your great review of MyTrucking Tess. The plan right from the get go was to make life for our customers just that bit easier. Hearing the benefits of transparency, accuracy, time saving and the best one Peace of mind! that you have gained by bringing the MyTrucking system into your business, is exactly what keeps us doing what we are doing. Love it! Thank you Tess. Crystal and the MyTrucking team. Replied October 2023 --- ### Truck Moves NZ - Overall rating: 4/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, although latest update has caused more data entry for us (maximum 8 lines for jobs). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Administration, link to Xero, App functionality. #### Cons It isn't perfectly suited to our particular type of trucking business. #### Reasons for switching to MyTrucking Compatibility with Xero and the driver App. #### Vendor response Thank you for your review Mike, We love the link we have with Xero too, it just makes everything so much easier! We appreciate your feedback and will continue to take it on board when we develop future features. Many thanks from all of us here at MyTrucking Replied May 2024 --- ### MyTrucking simplicity at its best - Overall rating: 5/5 - Reviewer: Scott V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I have no complaints, and I definitively can say I recommend them 200% #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyTrucking is a very simple effective system that makes life easy for dispatchers and drivers, it is very easy to get customers and staff into using it. It has great features and can be used anywhere. #### Cons I cannot pinpoint anything at the present moment #### Reasons for switching to MyTrucking The backup support is exceptional, Mytrucking worked with me in the beginning to import our database. #### Vendor response Thank you for your great review of MyTrucking Scott. Simple and Efficient is our aim, it sounds like we've hit the nail on the head for you and the team. We are proud to offer great support to our customers, our goal is to help you succeed. A 200% recommendation sure show's that success has been achieved! Thanks Scott, from all of us here at MyTrucking. Replied November 2023 --- ### We woudl be lost without it! - Overall rating: 5/5 - Reviewer: Nicola D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! Always easy to get hold of if er have an issue, lots of new additions and upgrades to make the product better #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How it has simplified planning and running our business, making us more efficient, less room for error, the ability to review past work and maintain a customer database. #### Cons I actually cant think of anything. There have been several things over the years but the team has always made updates and additions to solves these issues. #### Reasons for choosing MyTrucking Much more efficient and as our business was growing at the time we where at risk of loosing work if we didn't modernise and utilise technology #### Vendor response Thank you so much for your great feedback Nicola. At MyTrucking we aim to provide a simple, efficient solution that saves time and improves accuracy. We are always happy to hear when we've hit the mark for our customers. From all of us here at MyTrucking, Thank you! We really appreciate your support. Replied October 2023 --- ### Time Saver! - Overall rating: 5/5 - Reviewer: Nadine B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far so good! Loving it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The time saved by using My Trucking to dispatch jobs to our fleet of oversize load pilot vehicles and integrate it with our accounts software Xero has been an absolute game changer. It has enabled a much better work life balance with the admin side of the business. One point of data entry and a few clicks to invoice sent! The MyTrucking team was extremely patient and helpful in tailoring the back end of the product to suit our business and specific needs of our industry sector. #### Cons The only and very minor con ever was a small glitch in the mobile app which has since been updated. #### Vendor response Thank you for your great review Nadine! Time saved - Absolute game changer - better work life balance - One entry, A few clicks to Invoice - Patient - Helpful - Loving it... WOW! There are some powerful comments there. We feel super proud to be able to support you and our customers, providing a solution and the support you need to succeed! Thank you so much Nadine. Replied October 2023 --- ### Transport Manager - Overall rating: 5/5 - Reviewer: Leon W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] and her team are awesome to deal with nothing is a problem and we don't have many problems great product and makes our job a lot easier and our drivers understand it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros so easy to use on the dispatch side of it and the invoicing side as well #### Cons not much we don't like it's all pretty good. #### Reasons for choosing MyTrucking we had a free trial in one of our busy times and it worked so well #### Vendor response Thank you for the great review Leon. We love our product, our team and most of all, our MyTruckers! The free trial is such a great way to show truckers that there is a solution for them out there. Great to hear the free trial helped to make your decision to choose MyTrucking. Replied February 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/mytrucking-profile/reviews/?page=2) --- MyTrucking Reviews, Pros and Cons - 2026 Software Advice