All MyTrucking Reviews

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Nicki

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Just do it!

We've been using MyTrucking for over 7 years now and we haven't looked back. The staff are so friendly and easy to work with. The set up was quick and painless. Anything we have needed over that time has been dealt with super quick. We have and would recommended this system to anyone.

PROS

It's just so easy to use. Dispatching, Invoices, Reports, it has everything we need plus it saves time. Our drivers find the app easy to use also.

CONS

No cons from us at this time but the team are quick to resolve them when they do popped up.

Vendor Response

Hi Nicki, Thanks so much for the fab review! It sure sounds like we've hit the nail on the head with Simple, Easy and always having real support available when you need it. It's great to have you as part of our MyTrucking family. Thank you, Crystal and the team at MyTrucking

Replied March 2024

Scott

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

MyTrucking simplicity at its best

Overall I have no complaints, and I definitively can say I recommend them 200%

PROS

MyTrucking is a very simple effective system that makes life easy for dispatchers and drivers, it is very easy to get customers and staff into using it. It has great features and can be used anywhere.

CONS

I cannot pinpoint anything at the present moment

Reasons for switching to MyTrucking

The backup support is exceptional, Mytrucking worked with me in the beginning to import our database.

Vendor Response

Thank you for your great review of MyTrucking Scott. Simple and Efficient is our aim, it sounds like we've hit the nail on the head for you and the team. We are proud to offer great support to our customers, our goal is to help you succeed. A 200% recommendation sure show's that success has been achieved! Thanks Scott, from all of us here at MyTrucking.

Replied November 2023

Karl

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

K Symonds

Very good .

PROS

Easy dispatch .

CONS

Invoicing - ability to tailor invoicing to each client

Reasons for switching to MyTrucking

Simplicity .

Vendor Response

5 Stars for Customer Support! Thanks Karl! We pride ourselves on offering real, reliable support. Happy Trucking.

Replied November 2023

Emily

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Returning Customer

Dealing with the team here is always so easy, great communication and easy to touch base with a team member for any problem that may arrise.

PROS

Ease of use for dispatching and tracking work loads for vehicles. Amazing and simplistic invoicing integration with xero

CONS

no real cons just a few things I feel could make this system even better, which would be the addition of a calendar view for the dispatch and possible a prestart/ precheck system for vehicles.

Reasons for switching to MyTrucking

Lack of communication from the technical support, not following through with things that were going to be fixed sorted or set up.

Vendor Response

Thanks for the Fab review Emily! We love that you find the integration with Xero amazing and simplistic. We pride ourselves on being able to offer real-time support for our MyTruckers, keeping things as easy as possible while also offering great value with our communication. We are adding great features all the time, I know some of these will make you and the team very happy. Watch this space! Cheers Emily, Crystal and the team at MyTrucking

Replied February 2024

Mike

Transportation/Trucking/Railroad, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Get on Board

I can't speak highly enough of the product It has allowed me to be able to run my business and, dare I say for me, eliminate the need for office staff as I can do the lot. Having said that, in a much larger business, My Trucking would be an absolute standout in any office, from the Despatch to the Office clerk who takes care of the completed work so it can be invoiced. You have nothing to lose and everything to gain by giving it a go. If you are thinking I sound like I work for My Trucking, I don't I am just a very happy customer that knows a good thing when I see it.

PROS

It doesn't matter what kind of business you have. When you customise this for your business, you will wonder why you didn't get it years ago. It really is simple to use. I wanted to go paperless in the office, and this absolutely helped me achieve that. When I am out in the trucks and in between loads, I am on the Laptop invoicing, Doing bank reconciliations and taking bookings for more work.

CONS

I have been with My Trucking for over two years and if I had one regret it is that I didn't know about it sooner. This will streamline your business.

Vendor Response

Wow Mike! Thank you so much! You have highlighted everything we are proud of, everything we have tried so hard to achieve for you and our fellow truckers. MyTrucking is all about keeping thing's simple, transparent, efficient and easy. We will continue to develop and deliver, so your MyTrucking life just keeps getting better! From all of us here (and a special thanks from the top) THANK YOU!!

Replied November 2023

Leon

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Transport Manager

[sensitive content hidden] and her team are awesome to deal with nothing is a problem and we don't have many problems great product and makes our job a lot easier and our drivers understand it

PROS

so easy to use on the dispatch side of it and the invoicing side as well

CONS

not much we don't like it's all pretty good.

Reason for choosing MyTrucking

we had a free trial in one of our busy times and it worked so well

Vendor Response

Thank you for the great review Leon. We love our product, our team and most of all, our MyTruckers! The free trial is such a great way to show truckers that there is a solution for them out there. Great to hear the free trial helped to make your decision to choose MyTrucking.

Replied February 2024

Sara

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

MyTrucking equals paperless

Excellent - good communication and easy to use

PROS

Easy to use and clear to see what jobs we have and have done. Easy run reports to keep tally of job progress. Easy to communicate with drivers for their loads.

CONS

Rates entered in MyTrucking don't always transfer over to MYOB

Vendor Response

Thank you so much for your great review Sara. We love that you find MyTrucking Easy to use. We are all about simplicity around here. We see a problem and do our best to find a simple, effective solution! Please feel free to reach out to the team with any feedback, we take it all on board and do what we can to make your life easier

Replied November 2023

Tracey

Farming, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Simple easy system that cuts out alot of paperwork

It has made our day to day business automated. Support are very forthcoming and resolve any issues quickly.

PROS

Simplicity and able to integrate into Xero.

CONS

Can't think of anything right now, we have adapted our business to suit the system

Reason for choosing MyTrucking

Cost and the other system had alot of functions we would never use.

Reasons for switching to MyTrucking

Was not automated and alot of manual paperwork

Vendor Response

Thank you so much for the great review Tracey. We love to keep things simple while also offering a solution that just works! Cheers, Crystal and the MyTrucking team.

Replied February 2024

Chris

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Review

Exceptional. I have recommended it to a few others now, the main benefit that draws people in is the exceptional support on startup with the ease of setup and entering your real data in the trial period.

PROS

Just about everything. Ease of use to staff is exceptional

CONS

The fact you can’t see multiple lines entered on the dashboard as one job on the app. Likewise, you can’t enter the one job with multiple lines on the app.

Vendor Response

Thanks for your review Chris & feedback. Love all the 5 star ratings thankyou. We pride ourselves on our exceptional support, and helping people get setup and underway so quickly. Thankyou! Your comment re multiple lines/rows per job - this is something we will be looking into down the track to see how multiple rows/lines can be shown together on the mobile app, inclusive in the one job. We have just recently rebuilt and released a new version of the mobile app, so going forward it will be much easier to make changes to the mobile app, as the multiple rows/lines is a significant change to the programme. Thanks for your continued support over the years.

Replied October 2023

wendy

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Amazing system

saves so much admin time from what the company used to undertake. Also enjoying running the 2 Companies from 1 MyTrucking

PROS

saves us daily from writing driver notes, invoicing and the history being collected is beneficial to our Company

CONS

cant think of anything just now. Probably not utilising the My Trucking to full capacity with all the different features

Vendor Response

Thank you so much Wendy. 10/10, That's awesome! We love that MyTrucking is making a real difference for you and the team. Amazing, Beneficial, Save's time! Love it!

Replied February 2024

Annabel

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

My Trucking is the Gold Standard for Transport Operations

Fantastic partner to work with and develop our business behind the scenes.

PROS

We love the ability to be able to communicate directly with drivers and confirm their tasks and as soon as the load is delivered, we can get a POD immediately via photo. We are also finding the real time measures of income invaluable.

CONS

We would benefit from being able to record multiple fuel levies available for multiple Customers and multiple months. We have Customers with different Fuel Levy calculations but presently, My Trucking can only offer one figure for the current month.

Vendor Response

Gold Standard! I think I'll print this and frame it for the office! Thank you Annabel, and also for the feedback, keep it coming! We gather all feedback and our product team reviews each request. We want to make sure you are getting what you need from MyTrucking, and also a bit of what you want. We appreciate our Trucking family, we wouldn't be here without your valuable insights and support. Thank you from all of us here at MT HQ

Replied November 2023

Nicola

Logistics and Supply Chain, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

We woudl be lost without it!

Excellent! Always easy to get hold of if er have an issue, lots of new additions and upgrades to make the product better

PROS

How it has simplified planning and running our business, making us more efficient, less room for error, the ability to review past work and maintain a customer database.

CONS

I actually cant think of anything. There have been several things over the years but the team has always made updates and additions to solves these issues.

Reason for choosing MyTrucking

Much more efficient and as our business was growing at the time we where at risk of loosing work if we didn't modernise and utilise technology

Vendor Response

Thank you so much for your great feedback Nicola. At MyTrucking we aim to provide a simple, efficient solution that saves time and improves accuracy. We are always happy to hear when we've hit the mark for our customers. From all of us here at MyTrucking, Thank you! We really appreciate your support.

Replied October 2023

Simone

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

My Trucking app

PROS

Jobs can be put in via mobile phone when not near a computer.

CONS

There really isn't anything we have ever had a problem with in My Trucking. It's a very easy product to use.

Vendor Response

Thank you for the Fab review Simone! 10/10, 5 Stars, amazing! We pride ourselves on having an easy to use product. We continue to add features and funtions to benfit our MyTruckers (That's you!) while mainting our values of keeping it simple. Sounds like we are doing just that for you and the team. Thanks again, Crystal and the team at MyTrucking!

Replied March 2024

Kris

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Managing director

PROS

We now run 12 trucks from 3 depot locations and drivers spread from Feilding to Invercargill. Without MyTrucking putting all work into a central location that everyone can see, we simply couldn't do what we do. Drivers love the app and enjoy working with myTrucking.

CONS

Layout con PC could do with an update so phone numbers can be more easily read. At present some cut the number on to 2 lines.

Vendor Response

Thank you for the great review Kris. Our features are ever growing, we know you and the team are going to love what's coming! Watch this space! From all of us here at MyTrucking, Thank you!

Replied February 2024

Nadine

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Time Saver!

So far so good! Loving it.

PROS

The time saved by using My Trucking to dispatch jobs to our fleet of oversize load pilot vehicles and integrate it with our accounts software Xero has been an absolute game changer. It has enabled a much better work life balance with the admin side of the business. One point of data entry and a few clicks to invoice sent! The MyTrucking team was extremely patient and helpful in tailoring the back end of the product to suit our business and specific needs of our industry sector.

CONS

The only and very minor con ever was a small glitch in the mobile app which has since been updated.

Vendor Response

Thank you for your great review Nadine! Time saved - Absolute game changer - better work life balance - One entry, A few clicks to Invoice - Patient - Helpful - Loving it... WOW! There are some powerful comments there. We feel super proud to be able to support you and our customers, providing a solution and the support you need to succeed! Thank you so much Nadine.

Replied October 2023

Tess

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Gizzyonthego & Te Tia Transport

Time saving for the office, accuracy assured, peace of mind with photo PODS

PROS

MyTrucking has been fantastic we would not be where we are today without it. Admin can see immediately what work is completed and when.Delivery notifications are fantastic.Populating into accounting software.Easily access work history.Fantastic report options.Portals

CONS

MyTrucking updates mean it just keeps getting better

Vendor Response

Thank you for your great review of MyTrucking Tess. The plan right from the get go was to make life for our customers just that bit easier. Hearing the benefits of transparency, accuracy, time saving and the best one Peace of mind! that you have gained by bringing the MyTrucking system into your business, is exactly what keeps us doing what we are doing. Love it! Thank you Tess. Crystal and the MyTrucking team.

Replied October 2023

Paula

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great system for log transport

The friendly and helpful team at My Trucking made implementing the product across our team of 40+ seamless and they are also quick to answer any questions or queries along the way.

PROS

The ease of use for all users, whether it be a driver, dispatcher or administrator. Very well round product.

CONS

Room for more features in the customer portal.

Vendor Response

Thank you for the great review Paula. We wouldn't be where we are now if it wasn't for our loyal supporters. With your support we can continue to grow and develop MyTrucking, to continue to deliver a high quality solution in a simple, easy to sue system. Please feel free to send us your feedback at anytime. We take it all on board and do our best to add in features that make your life just that bit easier. Thank you from all of us here at MyTrucking

Replied November 2023

JESS

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

5 STARS

PROS

MY TRUCKING IS EASY AND SIMPLE TO USE FOR EVERYONE, THE SUPPORT IS ALWAYS THERE FROM THE TEAM, AS A PERSON WHO HAS BEING NOT JUST AN ADMIN BUT ALSO A USER THE APP IS GREAT, EASY TO UNDERSTAND SIMPLE AND EFFICENT, WOULD HIGHLY RECCOMEND TO ANYONE TO TRY IT

CONS

THERE IS NOTHING I CAN SAY, AT THE MOMENT AS I ONLY HAVE GREAT THINGS TO SAY.

Vendor Response

Thank you for the 5 Stars Jess! We are all just brimming with pride here at MT HQ. From the get go we wanted to make sure we were offering a solid solution for our Truckers job management pain points. Something simple and efficient that just works! Sounds like we are doing just that, and we couldn't be prouder! Thank you from all of us here at MyTrucking. We appreciate you!

Replied November 2023

Julie

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

I Was New To The World of Trucking!

It has been great, always new things to learn, new updates coming through and it is easy to make contact when I'm stuck.

PROS

Simple to use, love the search function and can't do without the Reports

CONS

No real cons, I do find it sometimes times out if not used for a while

Reason for choosing MyTrucking

My Trucking was already being used when I started work here, however I've never heard of any alternatives.

Vendor Response

Thank you for you fab 10/10 review Julie. You're a star! It's great to hear that you came into a business that already uses MyTrucking and were able to pick it up so easily. Simple is what we are all about, and we love to hear how we make our wonderful customers lives easier.

Replied November 2023

Robert

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Lilburn Transport

PROS

The daily run sheet booking of jobs and planning makes it effortless for dispatch and drivers app. Also, other features been able to integrate with other tracking and accounting software. Keep up the great work team Mytrucking.

CONS

Keep up the great work team Mytrucking.

Vendor Response

Thank you so much for your 10/10 and 5 star review. We love that MyTrucking has made booking and planning effortless for your dispatch and driving team, what a great word, Effortless!! We sure so pride ourselves on providing a real solution for our trucking community. Thanks Robert, from all of us here at MyTrucking

Replied November 2023

Nick

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Thompsons Cowra

My staff are very happy with mytrucking.The ability to view all tools within mytrucking is so easy to access.

PROS

The ability to review history on previous jobs is very important as we can compare pricing to ensure over or under charging doesn't occur.

CONS

I can't think of anything of top of my head.

Reason for choosing MyTrucking

Ease of use.

Vendor Response

Thank you for your fab review Nick. 10/10! that's awesome! We love that you and the team find MyTrucking easy to use, we like to keep things nice and simple. We aim to provide a solution that doesn't further complicate things and just works! From all of us here at MyTrucking, thank you!

Replied November 2023

Merryn

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

MyTrucking

It does what we need, and we can all see what is going on and where everyone should be

PROS

Good for letting drivers know what they are doing

CONS

The Day Sheet is too cluttered, we need a separate tab for contracts

Vendor Response

Thank you for your feedback Merryn, We hear you! The product team are hashing out all sorts of wonderful ideas for the Daysheet layout, so we can make changes/enhancements to make things even better for you and our wider trucking family. Keep telling us what you need, we always do our best to deliver for the greater good of all Truckerkind! Thank you from us all here at MyTrucking HQ

Replied November 2023

Lorrice

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Auhls Transport

It has been a total game changer for the business

PROS

- Very clear easy to use Day Sheet - Simple App to use for drivers & computer interface for admin easy to navigate - Custom reports available - More efficiency

CONS

The work load from paper dockets has divided my workload significantly! the only Cons I can think of is that being paid by the hour, I have less work!

Vendor Response

Thank you for the great feedback. We are loving some of your key words here, Clear, Simple, Easy, Efficient! that's What MyTrucking is all about. A pleasure working with you Lorrice, Happy trucking.

Replied October 2023

Rachel

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Converted Family Business

PROS

How easy it is to use, my father is 73 and can work the system with ease.

CONS

No complaints at present, all queries/issues are answered quickly.

Vendor Response

Thank you so much Rachel. I've shared the quote about your father with our team. We love it! Cheers, Crystal and the team at MyTrucking

Replied February 2024

Showing 1 - 24 of 24 Reviews