ShipStation vs Simpro

RATING:

4.6

(896)

ShipStation has 896 reviews and a rating of 4.62 / 5 stars vs Simpro which has 131 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (896)
4.1 (131)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 17, 2024
April 29, 2024
Pros/Cons
  • Pros

  • What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend.
  • Easy integration with the website, woo commerce, nice discounts on UPS, better than what we can get as a company.
  • Cons

  • On and off randomly it will not print the shipping labels, but will purchase the shipping. No way to communicate with a live support person, all through back and forth useless robotic email and chat.
  • Even if you just shipped it that day. Packing slips are awful too.
Read all user reviews
  • Pros

  • Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
  • Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome.
  • Cons

  • Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote.
  • Simpro lied and misled me at the very start to get my business now wont refund me what i have paid now i have cancelled. Now in the hands of my solicitor.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos