All SurveyLegend Reviews
1-25 of 760 Reviews
Sort by
Sara
Verified reviewer
Staffing and Recruiting, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Easier to use than bigger brands
Highly comparable to Survey Monkey, but better bang for the buck!
PROS- Drag and drop function - The ability to add page break but stay within the same page
CONS- Sometimes the drag function freezes while being moved up and down
Reason for choosing SurveyLegend
Ease of use for me (the administrator) in creating the survey and easier navigation for the survey respondents.
Reasons for switching to SurveyLegend
Pricing and better user experience
Kyle
Environmental Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy to user and an excellent interface
I love it and do do our clienst when we build surveys for them
PROSI love how easy to use the interface is, Its simple straight forward and gorgeous
CONSThere are no downsides for me, its a great surveying platform
Reason for choosing SurveyLegend
because it fits our requirments - like i said we needed the visual component
Reasons for switching to SurveyLegend
Because we have a very specicif need and that is to show questions in a more visual way, This does that
Anonymous
1 employee
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
Review as a student
Overall it's a great site with an easy to navigate interface, not much more to say there
PROSCompared to other form sites like google forms or Microsoft forms, I found this easier to use and had more features, I had to search a lot to find a survey maker site that offers pictured questions as Microsoft and google weren't offering it, I'm using the site for free as a student and I find that the features available is pretty good for no payment.
CONSThat there are simple things unavailable like the Opinion Scale which is usually free was unavailable and it prompted me to upgrade to pro, I found this a bit weird because on most, if not all sites this feature is usually free, I wouldn't have been shocked if the slider or even the picture format you had to pay for but seeing as there's a way to get the pro version for free even if it's only a week given I didn't make much of a fuss about it
Reasons for switching to SurveyLegend
I was looking for features that weren't offered on other form builder sites, and the questions were important for my school project
Keren
Religious Institutions, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2024
Great product, easy to use!
Setting up fields is a piece of cake, and it's so easy with SurveyLegend's intuitive approach to customise your survey. The presentation of data is also visually appealing and easy to engage at a glance.
CONSWith the longer paragraph-style answers, one has to export data to be able to see the full response... for which one has to upgrade to Pro. As this is a one off, I don't really want to pay a monthly fee! Can there be another option, eg to purchase a particular survey results? Flexibility would be a good addition to this product.
Reasons for switching to SurveyLegend
I switched because of cost. I don't want to pay a monthly subscription for something I'm only going to use once in a very blue moon (once every 2-3 years)!
Emin Çetin
Verified reviewer
Government Administration, 1 employee
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed April 2020
Practical and easy to use
In general, I liked it and benefitting from it.
PROSIt is very practical and user friendly. Also, cost effective comparing with similar options.
CONSQuestion types are limited and available questions are not customizable as well. For example, I want to insert a prioritization question, but I cannot do it with available tools. I have to compromise with my survey and ask such questions in different ways. Also designing sperate questions is also not available. For example, I have several likert-type questions but I have only a carousel-type of a design for all of them. I cannot see all the subquestions together in a table. Finally, I couldn't upload all or a part of my questions at once. I had to write them again.
Reasons for switching to SurveyLegend
Survey Monkey's free option is extremely limited and pro version is too expensive.
Andrew
Verified reviewer
Environmental Services, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2023
Useful survey creation - limited free functionality
I'm trying to introduce social science and marketing techniques to biologists to help save the North Atlantic right whales, and I'm using the survey as part of this effort. It'll be useful, but could be more powerful with a few more back-end functionality.
PROSCreating a survey was super easy! Features and functions were intuitive to use.
CONSFree functionality isn't clear ahead of time. Yes, the number of responses is clear. However, the lack of access to individual responses or export for free accounts should either be made crystal clear up front, or (better still) limited access provided.
Reason for choosing SurveyLegend
Because I needed 50 responses or so from a survey. I didn't realise that I wouldn't be able to actually access the responses when they came in until it was already running.
Reasons for switching to SurveyLegend
More free responses per survey.
Scarlett
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Sunflower Childrens centre
amazing, no issues with it at all, effective
PROSit was very easy to use and set up, helped us a lot gain feedback on the business.
CONSsometimes a bit hard to see the extra comments.
Reason for choosing SurveyLegend
it was easy to use and straight forward and simple but very effective
Reasons for switching to SurveyLegend
it was so expensive just for a comment box and a little difficult to use
Lise
Non-Profit Organization Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Created a survey for a non-profit
I would like to download the results of my survey. I don't mind answering these questions but I got to the end with one method but wasn't able to download a screen shot. I hope I am not asked for the same at the end of this survey!
PROSCreating a survey with SurveyLegend was easy and intuitive.
CONSDownloading the results, not as much.
Reason for choosing SurveyLegend
I chose SurveyLegend over SurveyMonkey because it seem more user-friendly.
Sunima
Medical Practice, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
SurveyLegend - a good alternative website to create surveys
Easy to create a survey and offers many more features in the free version compared to any other websites that I have found. The platform is also very user-friendly.
CONSYou have to upgrade to paid version before being able to see the individual responses from your survey.
Chavely
Pharmaceuticals, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Chavely Taveras - Syneos
Easy design for my survey, multiple options for what I needed.
CONSthat I wasn't able to obtain my survey results unless I subscribe
Reasons for switching to SurveyLegend
Survey Legend offered more options to design my survey the way I wanted
Ronel
E-Learning, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2024
Survey Legend to gather EXPO data
It was easy to set up and it looked very professional. Also the fact that it was highly customisable made it very user friendly.
PROSThe ease of use as well as the interface.
CONSThere was nothing I did not like. It was easy to use and I really like the product.
Tanjin
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2019
Easiest to use and cheapest on the market for its value.
I have only used it for one survey but I check the responses daily and the emails that let me know when responses have reached 5/10/etc. are also very helpful. Overall, it’s my favourite survey tool to use so far.
PROSI really like all the data tools that are given to us and that there is an option to export and share the data in various formats. All the information on the individual responses are very helpful. The survey itself is also very customisable so you can personalise as much or as less as you’d like!
CONSThe only suggestion I would have is that it could provide with an estimated time taken or average time taken to the users before they take it. Or give the survey creator the option to show those times.
Reason for choosing SurveyLegend
It was the cheapest option while still being highly customisable.
Vendor Response
Hi Tanjin, Big thanks for your great review, we are really honored to have amazing members like you :) We do our best to offer an easy to use yet powerful solution with a competitive price. Best regards, Team SurveyLegend
Replied January 2020
Ray
Design, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best survey software I've ever used
Easy to use, great customer service, and helped me achieve my small business goals!
PROSI am a user experience designer and small business owner. I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. I needed a survey that customers could rank their favorite products (with photos) and SurveyLegend was exactly what I was looking for. Not to mention, their customer service team rocks! Every question I fielded was answered by their gurus. I will definitely be using their service again. Thank you SureyLegend for building an incredible product.
CONSI only send about 1 survey every 3 months so an option to pay based on number of surveys sent in a year (or maybe a survey package) instead of a subscription would be helpful for my small business.
Reason for choosing SurveyLegend
Mobile friendly, ranking products with photos (two features that were a MUST) and SurveyLegend hit a home run with these
Reasons for switching to SurveyLegend
Survey monkey did not have an option to rank favorite products (with photos), the analytics were harder to distill, and it was hard to do the survey on mobile
Vendor Response
Hi Ray, WOW! Your review made us all smile here at SurveyLegend. Glad to hear you found our solution easy to use and helpful, nice that you use the picture ranked question type, it's really an engaging question type and makes surveys, forms and polls look much more modern and fun. Ray, we do have monthly plans, and you can downgrade whenever you're done, even during month one. Go to this page www.surveylegend.com/pricing/ and above the plans you have two buttons, one is yearly and one is monthly, click on the monthly button to get the monthly prices. Thanks once again for the great review we are honored to have amazing members like yourself. Best regards, Team SurveyLegend
Replied January 2020
Clare
Publishing, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed October 2019
Great interface but useful features only available with upgrades
I use the system to send out voting forms for my magazine's awards ceremony and track the results.
PROSThe design and user-friendliness of creating the survey is great - very simple to understand and easy to put together.
CONSSome of the functionalities which could have been free, such as a thank you page and adding links into the survey, are only available with upgrades. Also I would have appreciated an integrated email/message send system within the platform so that I could email out the survey and then send reminders to those who haven't answered automatically, rather than having to keep track of respondents manually.
Reasons for switching to SurveyLegend
SurveyMonkey was getting very expensive. I can have most of the functionality of that system with SurveyLegend at a lower price point.
Vendor Response
Hi Clare, Thanks for the review, we do our best to offer as much as we can for free but we are not Google :) meaning we don't sell ads or track your data to provide better ads. We sell our software and do our best to provide live support and amazing ease of use, and in the end, we hope that our members that need the premium features consider paying as the world still requires money for us to live and to be able to offer our services. The same way as you and others need to bill for your services at some point we also must do so. Thanks for being a member of SurveyLegend, we are honored to have you as members bee it free or paid. But please don't forget we have costs :) Best regards, Team SurveyLegend
Replied January 2020
Isaac
Program Development, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
the best choice for creating the most visually engaging surveys
Training new staff on how to build surveys and administer them has never been easier. And having worked with a great many different projects, each with their preferred surveying software, surveys built on Survey Legend have been the most visually captivating and has achieved the highest participation rates in our mass or public polls.
PROSMy favorite feature of Survey Legend is the ability to share a secure link to the analytics page for direct monitoring of incoming live data by all team members. Previously, we had to keep uploading exported data into DropBox at regular intervals for everyone to have access to the updates. With this feature, no additional work needs to be done to keep everyone updated; and we do this without compromising the security of the system with mass access.
CONSThe list of third party integration software options is quite thin when compared with other survey platforms within the same range. More services need to be integrated for easier workflow management.
Reasons for switching to SurveyLegend
Survey Legend always gave us the least number of incomplete responses, and also always had the highest number of participating respondents. Feedback received from respondents who tried them all said Survey Legend was the most easy and engaging option.
Mariana
Verified reviewer
Arts and Crafts, 11-50 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
What I think of Survey Legend
It was easy and it makes beautiful surveys but since I have no budget I had to switch
PROSBeautiful user interface that lets you make beautiful surveys. Easy to make surveys
CONSThe pricing. If you dont pay you can not see one by one data
Reason for choosing SurveyLegend
Because it allowed me to do more beautiful surveys.
Reasons for switching to SurveyLegend
Pricing
Anikah
Professional Training & Coaching, 1 employee
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed November 2019
SurveyLegend as a great platform
My experience was very fruitful as I was able to design my questionnaire in a professional manner at the same time learning new aspects which I can include in my assignments as well as during exams.
PROSThis software was very user friendly. Should you feel lost, various options were available to learn how to use the different components available.
CONSThe main problem I had with this software is that you could not interlink questions. On another note, if users were not eligible to take the questionnaire, there was no way they could skip the rest of the questions straight to submit without having to go through the other questions.
Reasons for switching to SurveyLegend
I made the switch mainly because I was unable to customise my questionnaire to my liking which SurveyLegend does perfectly.
Vendor Response
Hi Anikah, Thanks for the review, you seem to have missed our logic and branching feature see link here: https://www.surveylegend.com/user-guide/survey-logic/ You can use logic to send the respondents to the thank you page (an exit page) if they aren't the correct candidate. Our support is always here to help, next time please ask and our support legends will assist :) Best regards, Team SurveyLegend
Replied January 2020
giselle
Hospitality, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great trial and no trying to upgrade every minute like survey monkey
Gettin dipstick existing clients views on change post covid
PROSeasy to use and could get help chat to help on questions
CONSnot sure how to use images yet and it was not easy to find out exact needed to look good it will take a bit of practice and we only get 3 frees surveys
Reason for choosing SurveyLegend
Better trial product with unlimited responses, looks better for respondents
Reasons for switching to SurveyLegend
survey monkey - I have used few years ago and subscribed. gone back to trying again and it is impossible to get survey done without upgrade messages all the time and it has limited repsonses
Jessica
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Best Survey tool for companies
I am more than satisfied with their product and will use it again in the future! If you're looking for a way to engage people and make them more willing to answer a series of questions, don't look any further. SurveyLegend is the way to go. I have many positive feedbacks from people I've sent the survey to who were pleased by the design and how intuitive it was
PROSI was looking for a tool that I could use to start a market research on the type of product i'm developping in my country. Regarding the current situation it was necessary for me that people take the time and enjoy answering my survey. I also needed a tool that would allow me to add pictures in it. The features SurveyLegend has to make the survey more appealing and intuitive are just perfect!
CONSMaybe an automatic way of collecting emails without having to ask them as part of the survey would be a perfect addition to what you offer already
Reason for choosing SurveyLegend
Better choice, gathered all the features I needed. I look forward to using it again in a few months from now
Zuhairah
Verified reviewer
Internet, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2021
Collect feedback from customer and internal usage
I have use SurveyLegend both for collection opinion from customer, returning customer and as an feedback collector for our internal staff. It offer many ways to distribute the survey, as an example, it can be shared directly to the email contact list, or to the public using the social media account.
CONSSurveyLegend is lacks of option for third-party, or outside software integration. We are processing all of our marketing data thru Jira, and if they can integrate their service with Jira, it will definitely improving our workflow as we don't have to export the data manually.
Joël
Verified reviewer
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
SurveyLegend review
SurveyLegend is an excellent tool for creating engaging and result-oriented surveys.
PROSSurveyLegend currently provides one of the most affordable and best survey customization services with engaging features that grab the customer's attention. Right from its quality of forms, typography, and responsiveness; SurveyLegend outperforms many alternatives out there.It's one of the best in the market in terms of design quality. There are tons of amazing premade templates available for rapid retouching. It helps to save a ton of time.
CONSIt's a nice product and there is no inconvenience with their tool. They should keep adding new features and also provide new engagement functionalities.
santiago
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Best Survey APP
Survey legend is one of the best survey apps in the E- Market. It´s easy to use, simple and practical. It gives you a lot of new option , and its also easy to track your results.
CONSi dont have yet any cons, but maybe you can add more functions.
Angelica
Computer Networking, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
fun and intuitive!
My experience with SurveyLegend is great. It helped me with a research project and will surely come in handy for many work projects
PROSI started using this game software, after casually discovering it online, to create polls among friends. Today I also use it for work purposes! In fact I happened to use it to create a survey for experimental purposes that I needed to write an article for my business internship thesis. I was able to quickly create a questionnaire based on my needs, and I shared it with a click with all my contacts and on social networks. I collected the data, which was perfectly organized by the application, l which made my job easier
CONSCompared to others, it offers great services at a good price. However there are other applications that offer additional services, which would be nice to have here as well
Raquel
Education Management, 1 employee
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed June 2020
Free trial is a waste of time
I felt used. That's all.
PROSI am a private teacher with +- 50 students. I've decided to do the free trial with a group of 5 students for a 'quick test'. If that worked out, it would be used with all the students and I'd switch to a paid account. The problem is, I didn't have access to the answers, only to 1, which was my test one. I emailed support and they promptly told me I could either switch to a paid account or fill up a long feedback form (at that time I thought everything was ok, quick customer service, easy to use, etc) so the feedback was positive. And that's exactly what they do. You give them positive feedback whilst you're still happy with everything but they DIDN'T give me access to my answers. THEY GOT MY PERSONAL DETAILS, my feedback and then they didn't give me access to the responses. Then they took their time responding to my further emails and BOOM! 'Your free trial has already expired'. Clever, huh?
CONSThe fact that you aren't clear and serious about the free trial. You waste people's time.
Vendor Response
Hi Raquel, You had a free plan, you even got a free upgrade for the paid Pro plan for one week. The week ended and you became a free member again. We offer monthly plans and even a discount for all educational use www.surveylegend.com/pricing-education/ Sad to see a review like this even after getting a free week of the paid plan. We still appreciate you and you using our tool. Best wishes, stay safe. Team SurveyLegend
Replied July 2020
Gregory
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Easy to start and made me look like a Pro!
I really liked that I was able to immediately begin designing a survey. The tools were simply laid out and explained so that I didn't feel like I had to read a software manual first. I was able to learn on the fly and find out how simple it was. That doesn't mean that it didn't have many features or let you dig deeper, it did all that to - but I found the interface easy and clean.
CONSThere were limitations on the free version. I understand why, I just wanted to get into more of the logic sets. It'll wait until I sign up for the Pro version!
Vendor Response
Hi Gregory, Thank you for making our day, the entire team was super happy to read your review :) When we set out to create SurveyLegend our focus was and still is to create an easy to use yet powerful survey solution that enables you to create beautiful surveys, forms, and polls with no prior experience. Your amazing review confirms us that we have managed in doing so, and we want to thank you for reminding us that we have accomplished this. It's an honor to have you using SurveyLegend, warm greetings from Sweden and the entire SurveyLegend team.
Replied June 2018