Bitrix24 vs Pardot

Bitrix24 has 452 reviews and a rating of 4.02 / 5 vs Pardot which has 550 reviews and a rating of 4.1 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.02 / 5 (452)

4.10 / 5 (550)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

March 9, 2021

June 22, 2021

Pros/Cons

  • Pros

  • It's free and indispensable for my daily life. I tried it and became hooked. I made it the software that controls my day. I love the intuitive GUI.

  • High level of options, great price, good usability.

  • Cons

  • It can be complex to manage due to the amount of interactivity - so its main strength can also cause a few problems

  • The support service is friendly, but its employees are not always able to provide us with proper assistance. Often there are glitches, because of which you have to re-enter the data.

  • Pros

  • Easy to set up and use. Many customization options and high quality.

  • - Abundance of features - Easy to customize to fit your needs - Super scalable - Integrates well with nearly every software and platform out there - Backed by the huge brand of Salesforce

  • Cons

  • The Engagement Studio is great, however, it is lacking more of the intricacies (specifically around flow logic) that other marketing automation platforms allow for.

  • Would be better if it offers custom analytics reports, or way to generate custom reports. But overall very satisfied with pardot. Will definitely recommend it to everyone!

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos