DocuPhase vs EASE

RATING:

4.5

(85)

DocuPhase has 85 reviews and a rating of 4.47 / 5 stars vs EASE which has 47 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (85)
4.5 (47)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 2, 2024
May 21, 2024
Pros/Cons
  • Pros

  • I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast.
  • Product documentation storage works well along with the revision functions. Support for software is on point with a very friendly support staff.
  • Cons

  • Wait is too long for iDatix customer support, bad for keeping day to day business afloat.
  • The software should be made to recognize duplicate entries. It does not prevent duplicate entries which wastes time once the error is found.
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  • Pros

  • The easy way to use them and also to development, is very useful for the audits because we can obtain the the results immediately and graph them to attack our major detractor.
  • EASE is the best system to improve your QMS. It is an ally to implement lean tools and if you are looking for continuous improvement every day.
  • Cons

  • The software is in development and the functionality is limited.
  • Sometimes the app can be a bit slow to load, although I'm chalking this up to a sketchy connection. Really no downside to the product that I can think of.
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Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos