ebase vs Process Street

RATING:

4.6

(39)

ebase has 39 reviews and a rating of 4.62 / 5 stars vs Process Street which has 626 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (39)
4.7 (626)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 4, 2021
April 19, 2024
Pros/Cons
  • Pros

  • Very intuitive ease of use. Customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous.
  • The ease of operating and the additional modules that tie into each other, the capabilities of using active directories and merging outside training to a central location.
  • Cons

  • I have only used eBase in my past and current position and see no need for anything else.
  • Initial set-up / configuration is a big job, but I suspect this is the case for any platform.
Read all user reviews
  • Pros

  • It has not complications and helps me get things done. It truly has been a lifesaver since it helps me streamline my processes, saving me time during the process.
  • It's an all around good way to automate checklists. I like being able to go through and manually check things off.
  • Cons

  • It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
  • There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos