Google Workspace vs Smartsheet

RATING:

4.7

(11875)

Google Workspace has 11875 reviews and a rating of 4.68 / 5 stars vs Smartsheet which has 3227 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (3227)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 20, 2022
May 23, 2024
Pros/Cons
  • Pros

  • G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
  • So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.
  • Cons

  • Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
  • The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
Read all user reviews
  • Pros

  • It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.
  • I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.
  • Cons

  • I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.
  • You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.
Read all user reviews
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos