All Sagacity Golf Reviews
1-13 of 13 Reviews
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Derek
Verified reviewer
Hospitality, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent Tool for Revenue Management
The team and product have helped our property put together an extremely successful dynamic pricing program that really boosted our revenue yield during our busy times. They also have great tools for slow times as well. The Group Quote program allows our sales team to quickly and efficiently create proper pricing for group outings. Their dashboard software is easy to use and allows us the flexibility to make changes when needed by monitoring our booking efforts to prior year results. Lastly the Benchmark Report helps our competitive set learn from one another to develop appropriate pricing in our market without too much guesswork. I should also mention the support team has been fantastic. They are extremely knowledgeable of our industry and are always willing to brainstorm new ideas with us in addition to fixing any problems we may encounter.,
CONSI would love to see weather integrated into the pricing algorithms in the future. Not extremely important in our market but would be in markets with volatile weather.
Reason for choosing Sagacity Golf
Easy of use and the partnership we had built over the years with the company's leaders.
Vendor Response
Thanks Derek
Replied May 2022
Ryan
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Efficient and Automated Revenue Management
Sagacity Golf Software helps us capture maximum revenues for our client. The seasonality of our business dictates a hands on approach to revenue management, but Sagacity's software streamlines the process and allows me to focus on the guest experience, instead!
CONSThere are no cons to the software: it's easy enough for multiple staff to utilize and make a positive impact on operations. The tech support is best in class as well!
Reason for choosing Sagacity Golf
We reviewed over 12 other golf revenue management platforms, but Sagacity's tools were years ahead of the competition, in line with competitor's prices, and came with better tech support.
Reasons for switching to Sagacity Golf
Streamline operations for management while improving the front of house user experience. Improved revenues was honestly just a BONUS!
Vendor Response
Thank you Ryan
Replied May 2022
Joseph
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Easy To Use
Overall we are happy with Sagacity. We just wish it was integrated with our POS. Customer support has been incredible working with [SENSITIVE CONTENT]on a regular basis and [SENSITIVE CONTENT] to customize our online booking interface.
PROSThe tee sheet is easy to navigate and set up. Booking tee times is a breeze. We have seen our online bookings explode and love the customized booking engine that our customers see. We really like using the dynamic pricing function and have seen increased revenue from it.
CONSIt does not currently integrate with our point-of-sale software ForeUP, so we don't have an easy way to charge tee times on the day of play.
Reasons for switching to Sagacity Golf
Myrtle Beach Golf Market Conversion
Vendor Response
Thank you Joseph
Replied June 2022
Jeffrey
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Jeffrey Anti - Longbow Golf Club
You set it and go -
CONSReporting - finding correct reports - maybe missing reports - comparison reports year to year, month to month, day to day, etc.
Vendor Response
Thank you Jeffrey! Please let your account manager know what additional data you would like to see in the reports and we can see what we have or build it.
Replied May 2022
Tyson
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A Sagacious Decision
Where has Sagacity been all my life? I have yet to find a down side to Sagacity. In the busiest year by volume of golf play in fifteen years they have increased my profitability by margins that have found my jaw on the floor.
PROSThe implementation team made it very easy to hit the ground running. The system is complicated and a bit daunting at first, but that did not keep it from being profitable, productive, and all around an awesome slam dunk of a decision. [SENSITIVE CONTENT] was very supportive and informative. She helped make the whole process streamlind and very effective from day 1.
CONSWrapping you head around the algorithms and their implementation required a paradigm shift in how I viewed and treated my product. And therefore how I soldpackaged this product (golf tee times) to my consumers. That was not necessarily a easy thing to do. But after doing so the gains far outweighed that difficulty.
Vendor Response
Thank you Tyson for the review. Not sure what got marked as sensitive content. It looks like you may have listed a full name?
Replied June 2022
Bryon
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Dynamic Product and Big Returns
Sagacity is a great partner for our 3 courses and since inception we have seen a significant increase in revenue and rounds.
PROSThis product is hands down the best on the market. You can be as involved as you want, from a day to day basis or a set it and forget it type apprach.
CONSNone, the product speaks for itself and has been a blessing for our business.
Reasons for switching to Sagacity Golf
Cost
Vendor Response
Thanks Bryon
Replied May 2022
Jason
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Simplicity and sifting through the haystack
The team we work with in our market cares and their actions support this. I have full confidence the product will continue to grow in its usefulness. If our market decision makers can remain humble and teachable Sagacity staff can help change historical revenue views on our market.
PROSI have used software in past. They have done a great job launching a universal program in our market that is challenging in itself! The potential is exciting and current features are far more useful than software used for prior 20yrs. Cruise Control and database management are the most exciting features.
CONSNot easy to answer because Sagacity is trying to please and adapt to too many chiefs and subjective opinions. Reporting needs to be massaged and some minor user functions for front end staffing. Nuts and Bolts are secure!
Reason for choosing Sagacity Golf
Market decision. Was either accept this path or choose a different option. We went with the majority path
Reasons for switching to Sagacity Golf
Vision and industry decision
Vendor Response
Thanks Jason
Replied May 2022
Craig
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Review From Craig Hicks
It has increased revenue through demand pricing no doubt. The auto increase on price based on current and historical activity on our tee sheet has pushed golfers to join our club.
PROSThe best part about it is the self functioning demand pricing tool that weights both current demand and historical. I also appreciate Sue and her willingness to help train on the software.
CONSIf you play in the software on a daily basis, it is easy to use. I use it currently on a weekly basis and there are still some parts that are challenging to understand without really focusing on what you're looking at. For instance, the power hours can be difficult to comprehend and then know what adjustments to make to create more.
Reason for choosing Sagacity Golf
Not sure as decision was made prior to arrival
Vendor Response
Thanks Chris
Replied June 2022
Eric
Recreational Facilities and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Sagacity is our valued partner!
Absolute necessity and our most valued partner. We are indebted to them.
PROSThe ease of use, functionality, effectiveness, and industry leading support.
CONSThere are not that many. Improving Golf Cash, more seamless with POS would have been better. Without the great service we might be in trouble because we use so much of the functionality and it is complex to set up and manage.
Reason for choosing Sagacity Golf
Great people, worked with us to improve and augment services, absolute best service.
Vendor Response
Thanks Eric
Replied May 2022
Martin
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A no brainer
The dynamic pricing strategy we have in place allows me to focus more on our day-to-day tasks, and Sagacity takes care of setting the correct price for every tee time. We are maximizing our tee sheet daily. Every golf course should be using Sagacity.
CONSAt this point, there is not anything I don't like about what Sagacity offers.
Vendor Response
Thank you Martin
Replied May 2022
Dave
Sports, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Barefoot Resort Opinion
Great customer service and like the williness to discuss making changes that will make the product better for us and others.
PROSThe cruise control is the best pricing program on the market today. It makes it easy to set it and forget it and provides amazing results.
CONSWe can't see multiple course tee sheets and don't have the abilitiy to create mult-round intineraries at this time. Makes it difficult when taking phone calls from customers booking 3-4 rounds and the need to create 3-4 seperate reservations.
Reason for choosing Sagacity Golf
Destination decision
Reasons for switching to Sagacity Golf
Destination decided to have their own tee sheet.
Vendor Response
Thank you Dave
Replied May 2022
Jonathan
Recreational Facilities and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Review
100% positive
PROSReporting is excellent. Jason Brill is a great tool for us. Efficacy and ease of use.
CONSSome small issues with custom pricing and bundling of products.
Vendor Response
Thank you Jonathan.
Replied May 2022
Paul
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best Decision Ever Made!
Awesome, best decision I ever made and lost revenue was captured and increase bottom line significantly. I cannot recommend them anymore.
PROSThe program runs on it's own once setup. It captures additional revenue and integrates perfectly with our other 3rd party apps.
CONSThere is nothing not to like. It does exactly as the team stated and more.
Vendor Response
Thank you Paul.
Replied May 2022