All i-Nucleus Reviews
1-12 of 12 Reviews
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Stacia
Verified reviewer
Primary/Secondary Education, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
i-Nucleus
With i-Nucleus, communication with students and parents has never been easier. It has reduced the number of hours I spend on the phone and stationary costs have been reduced as I am able to upload assignments. It has been a godsend during the CoVid pandemic. Thank you for creating a platform that has everything in one convenient place. Management, parents and students are extremely happy with this product.
PROSThe platform is extremely easy to use and I love the fact that it's cloud based, so I can login no matter where I am and whatever device I please. Ease of use for both parents and students is phenomenal. They could easily see what was done in class, what homework they had and parents could quickly and easily track their child's performance. Parents could also access their account balance at the push of a button, so payments were rarely behind. The mobile app for students and parents meant easy access for online lessons, assessment and progress tracking. It was extremely easy to implement and integrate into my school. i-Nucleus listens to their clients as far as improvements / updates are concerned, making it an even more user-friendly platform. This is the best platform I have ever used for my school management and I won't be changing it anytime soon.
CONSI had an issue with invoicing, but that was quickly taken care of by i-Nucleus support. They fixed the problem immediately and I haven't had a problem since.
Reasons for switching to i-Nucleus
It was more expensive than i-Nucleus and it didn't have all the features I was looking for.
Vendor Response
Thank you so much for your valuable review and -above all- for the very constructive collaboration that we have being building. You make a valuable partner to us.
Replied June 2021
Daniel
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
i-Nucleus is a powerful yet simple way of managing my education business
I needed an easy to use and scaleable system for my online school business. It would have to be easy to use not only for the admin, but for teachers and students too.After working with a demo account for a couple of weeks, and a presentation by i-Nucleus' [sensitive content hidden], I found that it was exactly what I needed. Managing students, courses and classes has never been easier for me.
PROSIt's ease of use and it's flexibility to fit the way I run my business. Of course, every software has it's particular paradigm and workflow, but i-Nucleus was flexible enough to make it easily fit the way I do things. It's ease of use is also a major plus. I had no trouble quickly getting up and running with only a couple of messages to support to ask about certain 'best practices'. It's also very easy for my students. Not once did I get a message asking 'how do I do this?'. They figured it out straight away on their own.
CONSAs much as it's easy to use, I felt that I wouldn't have had the need to write to support if there was full documentation available for admins. However, I think this is only a slight disadvantage as everything is pretty much straight forward with a support that's quick to reply.
Reason for choosing i-Nucleus
Flexibility, ease of use and excellent support.
Reasons for switching to i-Nucleus
Although Gibbon is free (open source) and powerful with a helpful community, it was designed for larger educational institutions with hundreds of students. It's not really flexible enough to scale it down for a small online-only tutor. I had to work around it's lack of flexibility that meant I was spending time trying to solve organisational problems that shouldn't exist for me.
IOANNIS
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
I nucleus
We organized and scheduled the online courses easily. We could ,also, share course files immediately!
PROS1)Immediate technical support 2)Customization 3)Μonthly scheduled video conferences for the users 4)Friendly overtime service
CONSThe calendar design coulb be more friendly and customized for the users.
Vendor Response
Thank you so much for your very constructive feedback which we take on board. We look forward to continuing our collaboration.
Replied July 2021
Krystallia
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A true time-saver!
Overall, I love it!
PROSAfter a thorough search for service providers, i-Nucleus clearly came out on top in terms of supporting me in my goal of increasing the quality of services provided and reducing wasted time supporting all team members involved through a single interface. i-Nucleus also offered some great tools to evaluate the performance of each of my students. Something else that is particularly important for me, travelling across multiple cities, is that the system can be accessed anywhere whenever I need it. Having a web-based system that truly works has saved me so much time. The initial training was excellent and the free additional training every month is also really useful as it supported me to make use of the numerous services offered. Finally, I am really grateful for all the assistance their teams provide, from back-end fixes to easy “how to” solutions. It is always a pleasure to speak with someone at i-Nucleus and they are great at finding solutions.
CONSThere were a couple of things I was doing differently before using i-Nucleus, so I had to get used to new ideas but this turned out well eventually. It is also a fact that my feedback on including extra processes was always well received. Taking into account real users’ needs and ideas, several processes are being improved all the time, as well as new ones being introduced when needed. Their desire to evolve their MIS is something I really value in i-Nucleus.
Reason for choosing i-Nucleus
Another very important aspect for me is that i-Nucleus is super user-friendly. This is something other providers promise but do not respond to in practice and as a result, end users do not use the services offered.
Reasons for switching to i-Nucleus
I began looking for a single platform to unify teaching resources, online classes, calendar, students’ management and students’ communication. At that time, I was using separate systems which didn’t speak to one another or allow me to share data between them. This was particularly problematic and time consuming for me.
Vendor Response
Thank you for being part of the i-Nucleus family.
Replied September 2021
THEODORA
E-Learning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
FRIENDLY FOR ALL
AT FIRST I FOUND IT DIFFICULT BUT THANKS TO I-NUCLEUS SUPPORT I NOW THINK ITS VERY EASY.
PROSI FELT SAFE TO USE. I HAD THE OPPORTUNITY TO SHOW THINKS FROM MY PC OR BY INTERNET
CONSSOMETIMES IT WAS DIFFICULT FOR ALL-STUDENTS AND TEACHERS- TO BE CONNECTED
Reason for choosing i-Nucleus
MY BOSS CHOOSE IT
Vendor Response
Thank you so much for your review. We are happy to have you on board - please continue sending us your feedback and suggestions for improvements.
Replied July 2021
Fotis
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Easy to use, excellent support.
During the pandemic i-nucleus was the tool that helped us continue our lessons providing us all the tools needed to do so. It was used for online lessons, as well as a platform for asynchronous education.
PROSEasy to use, even for new users. Value for money. Web based. No specific software needed. Multyplatform (smartphone, tablet, laptop, pc). Integration with big blue button, for online lessons. Excellent support.
CONSSome compatibility problems with obsolete versions of windows and android.
Vendor Response
It has been great having you on board our family of partners. We look forward to continuing this success story.
Replied July 2021
Polis
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
A Game-Changer for our School, and schools like ours!
Enjoyed using it, customising it, implementing it from day one. Easy sell to staff, students, and parents. Will ultimately reduce a lot of man-hours, printing resources, whilst improving efficiency and effectiveness.
PROSWith great customer support from the start, it was easy to customise the software and "build" our school within the system. Using the system is logical and intuitive. The system also holds some "secret" benefits providing additional useful surprises to the end user.
CONSIf there have been any issues using or understanding the software, these have been almost immediately resolved by the customer service and/or technical team.
Reason for choosing i-Nucleus
I searched the market according to my most pressing requirements. i-Nucleus ticks every box.
Vendor Response
Thank you for being part of i-Nucleus! We appreciate it.
Replied June 2022
Lamprini
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2022
A software that has it all
I am really pleased with everything that i-Nucleus has to offer, since it has all the tools that a school needs. It's very user-friendly for the administrators as well as the students, it's accessible via any device since it's cloud-based, something that saves a lot of time. Also, there's trainings for the teachers and the administrative stuff where you can learn all the newer features of i-Nucleus.
CONSI can't think of anything that I don't particularly like about this software, as I'm really happy with everything. I do believe though that there's room for improvement.
Vendor Response
Thank you ! - We are always available to hear new suggestions for improvement and features for future releases.
Replied June 2022
Kostas
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Very helpful customer service!
Even though, I have been using the platform for a little while, the iNucleus platform has been proved to be very customizable and user friendly.
PROSI liked the fact that the customer service has been very helpful and ready to customize most of the platform aspects.
CONSThere are some areas that have not been customised according to our needs yet, but we are hopeful that they will be in the near future.
Reason for choosing i-Nucleus
The customer service team maintained close contact with me and the price was more affordable.
Reasons for switching to i-Nucleus
The old platform did not have the option of connecting to the tax service.
Vendor Response
Thank you for your constructive review. It's been great to have you and your team on board.
Replied July 2021
Eirini
Verified reviewer
E-Learning, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
i-Nucleus is very easy to use and definitely a value for money product.
I am very satisfied and I would definitely recommend it.
PROSIt comes to a very easy to use software and definitely value for money product.
CONSI didn't find any features missing or that need to be improved.
Vendor Response
Thank you for being part of the i-Nucleus family!
Replied June 2022
Dr Naveed
Education Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
I-Nucleus
It is an excellent software and highly recommended.
PROSIt gives complete guidelines in scholastic and co scholastic dimensions of learning. It is very helpful for heads, teachers, students and parents. Students attendance records, admissions enquires and registrations, students records and all the tools provided by this software is excellent and highly recommended.
CONSIt is a complete software. It can be made little bit more user familiar for those who are not well familiar with using digital tools.
Vendor Response
Thank you. We are glad to have you onboard.
Replied July 2022
Vishal
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Must have platform for every educational establishment
Highly recommend. Excellent support from the technical team.
PROSVery easy to use and centralised. Technical support has been great
CONSSometimes online lessons create echo's.