Hello Kenneth, thank you for the great review and we really appreciate your business. As regards the recent slight price increase, we hear you. Just so you know, our prices had never once been increased over the previous 4 years. Regrettably, the current 2023 economics, inflation and the demand in labor has caused all our costs to rise significantly much higher than the small increase we introduced. As mentioned for the previous 4 years we had no increases at all. In addition, value for money, I believe we still remain the most competitively priced platform in the entire industry. And while all other platforms in the industry NO LONGER provide live support, we have remained committed to being High Tech and HIGH TOUCH. We truly would have preferred not to increase prices and hope the current economic environment improves over time. Thank you again for the privilege of serving you!

Replied March 2023

Hello Lashon, Thank you for your enthusiastic review! We're over the moon to know that our software is making a positive impact on your business. It's essential for us to provide tools that genuinely support growth. We understand that everyone's tech journey is different, and we're glad we could create custom videos to guide you. Your success is our priority. While we pride ourselves on our feature-rich platform and top-notch customer service, we're always working to ensure you get value for your investment. It's fantastic to hear that you're satisfied with your choice to explore our offerings. We're honored to be your number one pick, and we'll continue to be here for all your needs. Warm regards, PodiumIO Team

Replied October 2023

Hello Cheryl, Thank you for your thoughtful feedback! We're thrilled that our software's flexibility and customization capabilities have proven valuable for your business. We acknowledge your point about not having 100% of the features you require. We're always in the process of enhancing our platform, and your insights are invaluable in guiding these improvements. It's heartening to hear about your positive experience with Franc and our team. We take pride in being informative, patient, and deeply invested in our users' success. Your journey with us is just as important as the product we offer. Thank you for choosing PodiumIO. Together, let's continue to make your experience even better! Warm regards, PodiumIO Team

Replied October 2023

Thank you, Rob, for your valuable feedback! We're delighted to know MioCommerce has become essential to your business. Your praise for our support staff is greatly appreciated; we strive to exceed expectations. We've noted your concerns about price list updates and the need for more ad hoc reporting. We're continually working on enhancements, and your input is crucial for our development. It's heartening to hear you'd choose us again and consider us the best against alternatives like Housecall Pro and Jobber. We're committed to evolving with your needs.

Replied January 2024

Hello Michael, Thank you for the wonderful review! Your detailed feedback gives us insights into how our software meets the specific needs of the janitorial services sector, and we're thrilled to hear we're on the mark. We pride ourselves on providing a seamless and high-quality user experience, so it's gratifying to know that our scheduling, booking, and customization features stand out for you. We're excited to be part of your franchising journey and look forward to contributing to the success of every franchisee. We acknowledge your feedback on the mobile app. Rest assured, we're dedicated to constant improvement and have our sights set on enhancing its functionality. Your trust and satisfaction are our top priorities. We're committed to being responsive and providing the support you need. Thank you for choosing PodiumIO, and here's to our continued partnership! Warm regards, PodiumIO Team

Replied October 2023

Andrea thank your 5 star review. Greatly appreciated. We promise to continue to work diligently to prioritize all development to ensure our product is constantly evolving world class pace. I'll reach out directly to you regarding the item you referenced.

Replied March 2023

Hello Amber, thanks for the excellent review and 5 star rating! We've greatly appreciate your feedback and will continue to strive to bring you more great features at a great value!

Replied September 2021

Hello Shenada, Thank you for sharing your detailed feedback about our system. We're pleased to know that PodiumIO is easy for both your clients and your team to navigate and manage bookings. Your appreciation of our support team's responsiveness and dedication is genuinely valued. We understand the need for a comprehensive system, and we're sorry to hear about the challenges you've faced with quotes and cleaner pay tracking. Your feedback is vital as we aim to continually enhance our platform to better serve our users. We'll definitely take your comments into account as we work on future updates. Thank you for choosing PodiumIO over other alternatives. Your insights are crucial in helping us shape a more streamlined and integrated product. We're committed to ensuring that you have the best possible experience. Warm regards, PodiumIO Team

Replied October 2023

Hello Marie, Firstly, a heartfelt thank you for your wonderful review. It's incredibly gratifying to hear that PodiumIO has been instrumental in your success. We're proud to offer a solution that not only caters to the present needs of businesses but also supports them as they grow. Your positive comments about the user-friendliness of our software and the quality of support from our team truly mean a lot. We firmly believe that providing top-notch service goes hand-in-hand with offering a great product, and it's motivating to see that reflected in your feedback. We're also pleased to learn that our continuous updates and improvements have met your expectations. We genuinely value input from our customers as it helps guide the direction of our software's evolution. Once again, thank you for entrusting PodiumIO with your business needs. We're dedicated to ensuring you always have the tools and support required for your continued success. Warmest regards, PodiumIO Team

Replied October 2023

Hello Nadine, Thank you for sharing your thoughts on our platform! We're delighted to hear that the ease of use and customizable booking pages have made a positive difference for your business. Your suggestion for an app to facilitate direct communication between cleaners, office, and customers is noted. Such feedback is invaluable as it guides us in refining our offerings and meeting the specific needs of our users. Your success is our success. We're genuinely committed to supporting and investing in the journeys of our customers. It warms our hearts to know you feel the same affection for our team. Thank you for choosing PodiumIO. Let's continue to achieve greatness together! Warm regards, PodiumIO Team

Replied October 2023

Thank you for your wonderful review! We're thrilled that our booking software and exceptional customer support have significantly contributed to your success. It's heartening to hear how our team has become a part of yours, offering timely help and making your business operations smoother. We acknowledge the inconvenience caused by recent updates and appreciate your patience. Your feedback is invaluable, and we're dedicated to making continuous improvements. Your journey from a newcomer to a thriving business owner is inspiring, and we're honored to support you every step of the way. Thank you for choosing MioCommerce and for the trust you've placed in us. Here's to continued growth and success together!

Replied January 2024

We are absolutely thrilled to read your glowing review about your experience with MioCommerce. Your kind words have truly brightened our day, and we couldn't be happier to hear that our platform has made such a positive impact on your growing company. It's music to our ears to learn that MioCommerce's booking and dispatching system has been a game-changer for streamlining your operations. We understand the importance of making your lives easier, and it's fantastic to hear that our software is contributing to your business success. Your trust in MioCommerce means the world to us, and we're honored to be a part of your journey as you navigate the path of growing your business. If there's anything more we can do to support you or if you have any further feedback, please don't hesitate to reach out.

Replied January 2024

Thank you for your thoughtful review of MioCommerce! We're thrilled to hear that our platform's ease of navigation and responsive support have positively impacted your experience. We understand the importance of reliable communication with your customers, and we apologize for any inconvenience caused by the reminder and check-in/out glitches. Rest assured, we are actively working to refine these features. Your loyalty and trust in staying with MioCommerce, despite other offers, mean a great deal to us. We're here to support and resolve any issues that arise, ensuring a smooth and efficient service for you and your customers. Looking forward to continuing our partnership!

Replied January 2024

Thank you for your positive review, Mo Ali! It's fantastic to hear that you appreciate our ongoing efforts in updating and developing new features. We're thrilled that our customer service and subscription fees meet your expectations. Your satisfaction without seeing any cons is a great compliment to us. We look forward to continuing to serve you excellently! If there's anything more we can do to enhance your experience, please feel free to let us know.

Replied January 2024

Nelson thanks for the feedback and the great review. We are delighted you are enjoying our many features especially our fully customizable Live Pricing & Real Time Booking pages. We are looking forward to watching your business grow.

Replied March 2022