Not being able to compare one device against another device side by side is a bit of a headache. Mapping is very difficult for an average user even with Admin access, it causes a lot of grief.

Analytical insight into our website to gain knowledge into customer user experience.

Overall, i love the platform. Its easy to use and when I am curious about finding specific metrics, i am always able to get them quickly and efficiently.

Very powerful visual representations of data - making it clear, easy to interpret and impactful. Responsive and engaged customer support team.

Contentsquare really helps bring data to life with visuals that are easy to understand and use. This is important when sharing analysis with other people to keep the data engaging.

The alerts module is not very customizable, and often I receive “false alarms.

Coren, Debs and the team have been really useful as well providing guidance and help along the way.

With the metrics I gather using the tool, I am able to make updates and execute certain changes on site that in the end benefit the customer as well as increase our conversion rate.

This tool has been a great resource for locating customer friction points across our site and continues to help with brainstorming new ideas for A/B tests and overall site optimizations.

Wish internal adoption was better - 30% due to tech integration issues, 70% due to internal challenges.

A really positive experience using a tool that helps my team and I make informed decisions. Support is always exceptional.

Some of the different areas within the tool can be inconsistent in layout/functionality which confuses users.

I really like how you are able to play out the customer journey, from acquisition through to last click, gaining valuable insight throughout.

Ease of use, exceptional customer support and great visualisation of website analytics. Simple presentation and analysis of complex information.

There are some glitches that I sometimes come across, which can be frustrating, e.g. when you are part way through doing something all of an error message will appear.

Very easy to quantify you GAINS in money. Empowering the business team to test hypothesis quickky, without IT.

So overall this has meant greater visibility of website performance and richer understanding of behaviour.

It's a great tool, essential in customer experience analysis. Their different platforms are very intuitive, the e-learning platform is just great and their support is of excellent quality.

Customer support - strong analytics teams to make us increase our level on the solution.

Very useful tool, the layout is super easy to navigate and very user friendly. By using Content Square it backs up opinions made and we can see how the customers interact with our website.

Being able to see directly how every element of any page affects the customer journey is just amazing useful in making key strategic UX decisions.

Great Product for Insights into your Customers.

Content Square is very easy to use. I find it most useful to dig a little deeper when looking into results for experiments.

There isn’t much really to fault about the software.

The employees that I've dealt with are genuinely helpful and want to see you succeed. Everyone on the ContentSquare team seems to be knowledgeable and responsive.

Training sessions have been fun and informative, and support has been great through the first week and months of teething issues.

Some features are missing (cross domain behavior, limit the access to the data based on the user profile, App coverage...) but are in the 2018 roadmap.

Great platform for analysing customer behaviour.

We've used CS on countless use cases and it has made our insights more effective. The best part is also being able to quantify the impact which has really upped our level of reporting & insights.

The UI is interesting and engaging and the tools are generally quite intuitive, with lots of features able to be figured-out if unsure.

CS is key to shaping and optimising UX, CX and ultimately business performance.

Mappings and keeping them up to date can sometimes become a pain, but not a massive issue.

The support from Content Square in implementing the software was fantastic, not only was the technical integration seamless, but the training and aftercare has been second to none.

Ability to integrate with AB testing tools also helps us provide additional insights as to why a test version performed well or poorly.

Issues around bugs found across the platform. Not show stoppers but can be frustrating when using day-to-day.

Fantastic user interface. The data visualization functionality is very powerful and really helps tell the stories behind the data.

Its greatest strength is its flexibility to accept almost any kind of data and form them into displays with each other.

I helped integrate our project with tableau (embedded in our page html files). Overall a good experience with nice results and happy users.

I use this on a daily basis to check the stats of my surveys for my job. I love how convenient it is to see how great of a job I am doing for customers.

I love this software because its easy to pull in data from excel and create meaningful visualizations like stories and dashboards.

Have a good community support and documentations. It dose provide a 30days free trial on the tableau application, after which we need a product key.

Amazing and interesting its support and community support available online makes it more better then thought of.

Main business problems for using Tableau are analyzing metrics for daily operations, specifically failure rates and tracking completion.

There are some limitations (eg. email alert layout is extremely limited, you can only drag the date range filter as opposed to selecting dates). Some of our dashboards load very slowly.

There are great visuals right out of the box, and very clever interactions that allow you to drill down.

Great at helping us understand our clients better and using data more effectively.

Overall a high value application, with planty of options and gave me an excellent solution for a costum dashboard.

I for one use it to visualize our budget spend and how we're doing. It helps when creating presentations, no likes looking at numbers.

Tableau does lack functionality and is hard to use. There are scaling issues.

Tableau is one of the best business intelligence tools available in the market. The visual interface is really good and easy to use.

I loved the graphics and the ability to integrate large amounts of data. It gives tutorials right in the application so you can get assistance.

The support we pay for is almost worthless. We frequently solve the problem ourselves and it is time consuming to submit everything via their helpdesk with nothing to show for it.

Very powerful engine with capability to connect to varied data sources. It can be used to make some exceptionally amazing visualizations.

Overall experience is quite awesome This tool provides great insights from the data as we can use variety of charts to visualize our data.

If one is really skilled with the tool, complex visualizations can be created. I was thrilled to see a new feature that connects tables and was released in 2020, called noodles.

If a cheaper license is provided for small businesses, it will help lift improve its ROI. Tableau training was super helpful to me in grasping its user interface.

It is difficult to navigate and get started on the platform. Requires some training before you can be let loose on the platform and create your own reports.

In addition, there are large amounts of libraries of visualizations that you can use as inspiration (a great online community).

Working with Tableau has been a great experience. The time the implementation team took to help me out was great.

All in all, this is a great software with a lot of abilities to make an impressive presentation.

Some limited features/functionalities prevent you from doing basic things (such as formatting) or require complicated workarounds.

Reasonably priced, attractive graphics and ease of use is nearly unparalleled.

I dislike how it can be difficult to give end users access to the live updating dashboards that we do make through the software.

I love the interface of the dashboards and the ease of use once they are assembled. The dashboards are really cool.

Easy integration with existing data sources and nice charts analyzing all the data. Any one can understand without any prior training on the analyzed charts.

Tableau has great visuals, fairly intuitive UX, a big plus is the huge online community.

Love the ease of sorting through data and organizing into an attractive presentation.

US Dollar

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. 

From optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. 

Features include 
- Session Replay
- Customer Journey Analysis
- Zone-based Heatmaps
- Merchandising Analysis
- Mobile App Analysis 
- Impact Quantification 
- AI Insights
- Struggle and Error Analysis 
- Web Performance Monitoring
& more.

Contentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.


LongDescription

Analytics

Third-Party Integration

Real-Time Analytics

Engagement Tracking

Funnel Analysis

A/B Testing

Website Analytics

Prototype Creation

Text Analysis

Performance Management

Customizable Reports

Activity Tracking

Customer Segmentation

Real-Time Monitoring

Referral Tracking

Sentiment Analysis

Usability Testing

Behavioral Analytics

Event Tracking

Sales Trend Analysis

ROI Tracking

Data Import/Export

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Content Management

Conversion Rate Optimization

Mobile Access

Dashboard Creation

Multi-Channel Data Collection

Real-Time Data

Pageview Tracking

Performance Metrics

User Interaction Tracking

Web Traffic Reporting

Real-Time Notifications

Time on Site Tracking

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Data Visualization

Visitor Tracking

Visualization

Conversion Tracking

For Mobile

Issue Tracking

Revenue Tracking

Dashboard

Customer Journey Mapping

Alerts/Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Customer Profiles

Monitoring

Screen Activity Recording

Action Management

Third-Party Integrations

Element Analytics

Search/Filter

Feedback Management

Please contact Contentsquare directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Contentsquare

In Person

Live Online

Webinars

Documentation

Videos

Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as SQL databases, spreadsheets, cloud apps like Google Analytics and Salesforce to create a collective dataset.


Tableau's live visual analytics and interactive dashboard allow slicing & dicing datasets for generating relevant insights and exploring new opportunities. Users can create interactive maps and analyze data across regions, territories, demographics and more. Tableau helps to create a narrative story of the data analysis with interactive visualizations that can be shared with their audience.


Tableau can be customized to serve a number of industry verticals including banking, communication, education, healthcare, real estate, manufacturing and technology. The solution can be either installed on-premises or hosted on the cloud as a SaaS application. Users can also view and analyze data on their Android and iOS smartphones with Tableau Mobile app.

User Research Analysis

Forecasting

Integration into Third Party Applications

Multivariate Analysis

User Management

Embeddable Maps

High Volume Processing

Master Data Management

Database Support

Access Controls/Permissions

Data Storage Management

Territorial Mapping

Templates

Visual Discovery

OLAP

Publishing/Sharing

Ad hoc Reporting

Mixed Methods Research

Natural Language Search

Query Builder

Campaign Tracking

Strategic Planning

Relational Display

For Education

Categorization/Grouping

Public Dashboards

For Science

Customer Database

Sensitive Data Identification

Scheduled/Automated Reports

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Association Discovery

Functions/Calculations

Geographic Maps

Demand Forecasting

Offline Access

Quantitative Analysis

Event Logs

For Healthcare

Self Service Portal

Self Service Data Preparation

Private Dashboards

For Individuals

Tableau Creator: $70 USD/user/month, billed annually

For Teams & Organizations 

(On-premises or public cloud)
Tableau Creator: $70 USD/user/month, billed annually
Tableau Explorer: $35 USD/user/month, billed annually
Tableau Viewer: $12 USD/user/month, billed annually | min. 100 Viewers required

Fully hosted by Tableau

Tableau Creator: $70 USD/user/month, billed annually
Tableau Explorer: $42 USD/user/month, billed annually
Tableau Viewer: $15 USD/user/month, billed annually | min. 100 Viewers required

Contentsquare vs Tableau

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons