All Dialshree Reviews
1-25 of 71 Reviews
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Vinay
Verified reviewer
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Elision
Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.
PROSDial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.
CONSUnable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.
Vendor Response
Dear Vinay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Hemraj
Consumer Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
DialShree - A Game Changer
Super! Our agents are using it dialy and they are finding it very user friendly.
PROSUsing DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.
CONSSometimes system goes hang due to internet fluctuations, however rest is super good.
Reasons for switching to Dialshree
Lack of functionalities, features & modules. Also VICIdial doesn't provide any support.
Vendor Response
Dear Hemraj, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023
Shantanu
Consumer Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
User Friendly
Overall good.But need to work on agent time details(agent reports).For example agent has completed 09 hours of shift but it is showing only 08 hours from outside & when we check it from inside it is showing 09 hours.
PROShelp us to export reports very easily.All the required details are available on screen(RTA)
CONSSometimes it got too slow that agents are unable to logged in
Vendor Response
Dear Shantanu, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Gourav
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
ELISION DIALSHREE
Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer Easy to use for all functions are available in front at side. elision team are quick support
CONSNothing as of now. Everything is working well.
Vendor Response
Dear Gourav, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied January 2024
Prasad
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
A Simple and Efficient product to resolve all you Call center dialing queries.
We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially [SENSITIVE CONTENT] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable. A special thank to [SENSITIVE CONTENT] as well. very polite person and always guides in right path for the product selection and other services selection.
PROSIts a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way. Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software.
CONSWell there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order along with user mapping will be an additional benefit.
Reason for choosing Dialshree
Cost Effective. User Friendly, purely customizable, Prompt Support.
Reasons for switching to Dialshree
The Previous dialer was not cost effective also it was a outdated technology which was causing issue.
Vendor Response
Dear Prasad, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Nigel
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Reliable Dialer - Highly Recommended.
Our agents are able to use dialshree to contact our customers without much downtime. So far it has been very reliable and highly customisable with our CRM via API.
PROSIt's reliable and highly customisable with our CRM. Comes with lots of reports and very easy to use. Our agents took less than 1 hour to learn how to use the software. I've looked and tested tons of dialer but nothing come close to DialShree. They have a dedicated support team to help us solve any issue with the dialer very quickly.
CONSThere were some small issues with the software in the past but the team solved it quickly. They should also increase the security of the dialer.
Reason for choosing Dialshree
We went with DialShree because of the support we're getting and it looks much more user-friendly.
Reasons for switching to Dialshree
You cannot customise anything with CrazyCall at all.
Vendor Response
Dear Nigel, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
ram
Consumer Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Collection Module supported us automized our operations.
Amazing experience with team elision, they are quick and professional. Always happy to support and help.
PROSDialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones.
CONSWell so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good.
Reason for choosing Dialshree
For better functionalities and quick support.
Vendor Response
Dear Ram, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied July 2023
Shubham
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
DialShree is super helpful with its intelligent call routing methods & productive features!
Great experience with good support team. Very happy to work with [sensitive content hidden].
PROSSplendid platform with super routing methods like skilled based routing, sticky agent, language based routing, it helped us to cut down customer waiting time & repetitive customer calls on same subject. Also lead management module helped us to gain leads by 3x.
CONSNothing as such but fewer more customization will make the product even super.
Reasons for switching to Dialshree
Lack of features & higher call drop ratio with legacy platform.
Vendor Response
Dear Shubham, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied July 2023
Kamlesh
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Dialshree - Recommended
So far so good. Dialshree fulfilling our process requirements
PROSDialShree supports Omnichannel like Phone Calls, WhatsApp, Social Media, SMS, Email, Video Call, and Screen Share. All communication channels will be available as integral features within Dialshree. All the features are impactful. very easy to use as team provide constant support and training.
CONSSMS Templates customization can be difficult at times. But their team assist us with everything.
Vendor Response
Dear Kamlesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied July 2023
Rajendra
Import and Export, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good dailer
Dailshree is very easy dialer and easy use for admin and agents . all reports are correct.
PROSMost like about dialshree is recoding module all recording is download in one time
CONSAll good about dialshree .all module is good and easy to use .
Vendor Response
Dear Rajendra, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied March 2024
Rajeshkumar
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
DialShree is recommended for better agent productivity & efficiency
Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.
PROSDialShree has revolutionized our contact center operations, significantly enhancing our agent productivity and efficiency. The sticky agent feature ensures that customers are consistently connected with the same agent, fostering personalized and seamless interactions. With skill-based routing and a Multilevel IVRS system, our call routing has become smarter and more streamlined, enabling us to deliver exceptional customer experiences. We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service.
CONSNothing as such, but few modules can be added at product level.
Vendor Response
Dear Rajeshkumar, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023
David
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Wonderful Dialer
Dialshree has increased our time management and contact ratio for our sales organization. [SENSITIVE CONTENT HIDDEN] has been a great representative for DialShree and keeps us up to date with the account management. The entire team at Elision has been very helpful with the implementation with the setup, roll out, and everyday use.
CONSI can't say that t his is a con, more of a suggestion. For our use it would be nice to have a feature to automatically reset lists to be contacted on a scheduled basis.
Reason for choosing Dialshree
Control and price
Reasons for switching to Dialshree
Price and features
Vendor Response
Dear David, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Vimal
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
DialShree is recommended not only as a dialer but as comprehensive contact center software
DialShree's cloud-based contact center solution has revolutionized our customer service operations. Its seamless integration and advanced features have significantly improved our team's efficiency and patient satisfaction.The comprehensive reports and call logs provided by DialShree have empowered our management team with valuable insights into our contact center performance. So this really helped us driving better decision making as well as optimising our operations for better patient experience & wellness. DialShree is really recommended.
CONSNothing such a bad thing that we observed. But few reports are available on demand, they can be covered as default as well.
Vendor Response
Dear Vimal, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied July 2023
vyankatesh
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Finest Cloud based Call Center Solution
Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with [sensitive content hidden] is really great.
PROSSwitching to a cloud-based call center solution with DTMF IVR was a game-changer for our business. The seamless setup process and intuitive DTMF IVR interface allowed our customers to resolve queries independently, reducing wait times. Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.
CONSSometimes call drop issue happens, but that is not frequent.
Vendor Response
Dear Vyankatesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023
Feeroz
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good services
With new technology and easy to use and timely updates with good customer support
CONSA few patches to be updated. Sometimes the software does not come with required features and need to be deployed separately.
Reasons for switching to Dialshree
Easy to use and cost effective solutions
Vendor Response
Dear Feeroz, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
omkar
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
DialShree is recommended - Best in class for Healthcare
Super experience, from start to deployment - They are swift and super supportive. Deployment happened smoothly & platform is led with all the features and call distribution along with in depth reports made our life super easy.
PROSThe ACD facility offered by Elision has significantly improved our call routing efficiency. It has streamlined our operations, reduced wait times for patients, and enhanced our overall patient experience. The customized reports provided by Elision have revolutionized our contact center operations. Highly recommended
CONSNothing at the moment, so far so good. Support is also supportive & onsite experience is also good.
Vendor Response
Dear Omkar, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023
Nikhil
Market Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Best as unified communication platform
Our process was suffering with previous platforms & our agents were not able to get best result out of it, but Dialshree did good job for us.
PROSIVR and unified communication made our work and process lot easier, omnichannel platform made client interaction uniformed & IVR and skill based routing method saved our time & increased customer satisfaction.
CONSInitially it took time to understand that how platform works, but gradually it turned into the best platform we have used so far.
Reason for choosing Dialshree
Platform has best features and true unified communication platform. Really happy using it so far.
Vendor Response
Dear Nikhil, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023
Nabarun
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Superb! user friendly and flexible application
As of now seems Great! as team is Very supportive to equipped us with all requirement of call center hassle free
PROS1. This software support all major technologies which help easy integrations with various software of company. 2. It has all the standard services required to run a call center plus flexible to customize as per our requirement. 3. in overall 2 years we had hardly any downtime you can consider not even 8hrs overall as of now.
CONS1. Customization time & cost for a specific requirement can be high sometimes. 2. few Business analytic cannot be extracted directly in view formats however same can be downloaded in raw format and can make report.
Reasons for switching to Dialshree
applications was not supportive in WFH solutions (mobile applications)
Vendor Response
Dear Nabarun, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Sunil
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2019
Dialshree over Ameyo
I have been associated with Dialshree since 7 years now, used in my last organisation as well. You guys are doing good job.
PROSReal time Screen, where we can actually view agents real time activity.
CONSNothing, You guys are doing good job and keep doing the same.
Reason for choosing Dialshree
Price.
Vendor Response
Dear Sunil, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Muthu
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Structural Importance of Dialshree
If you really want to understand the flexibility then once we should use the dialshree. As a Quality Monitoring executive, I have enjoyed call recording applications, checking customer details, analysis on reports, etc., are designed in a wonderful way and user friendly also
CONSWe can go on adding more features to it and Dial Shree technical is always ready to supportive so my suggestion would be improving reports part - There are so many reports which we can add to it
Vendor Response
Dear Muthu, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Samson
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
DialShree comes with vast customizable Reports & call routing methods!
Really great experience working with them
PROSBest on our nature of business, workflow automation is a key. Call routing methods including sticky agent, language based routing helped us to reduce the time & given our customers personlized experience, entire process was smooth & support team is apt.
CONSWell couple of features we had to implement considering our process on top of solution, though Elision has advanced team of professional, hence we didn't face any issue.
Reasons for switching to Dialshree
For feature rich solution and quick support.
Vendor Response
Dear Samson, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied August 2023
Gajendra
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Very smooth and user friendly - Omnichannel works like magic for Customer experience!
Great experience, especially [sensitive content] is really supportive and helpful whenever required.
PROSwidely customizable without any limitation is such a great feature in comparison of other product, super user friendly UI & customer support is cherry on the cake!
CONSSome reports should be added upfront, rest is good
Vendor Response
Dear Gajendra, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied June 2023
Vishal
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
User & Customer Centric Call Center Solution
It's user interface and in depth, insightful reports does our major work! Support team is very active & knowledgeable. Customization is also one of the major plus point associated with platform.
CONSSometimes call drop happens, other than that all works fine.
Vendor Response
Dear Vishal, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied June 2023
Jai
Verified reviewer
Gambling & Casinos, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Elision : Dialshree, ease of usage
Amazing product & service. Milan Rathi who looks after our account is proactive in handling and helping us in our existing concerns. He is quick to understand and help in implementation of our new developments.
PROSYou can micro manage what you would like to do with your campaign.
CONSNothing. Everything is very well thought of. What ever you need can be done by the team under user specific development in no time.
Vendor Response
Dear Jai, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec
Replied October 2022
Nagendra
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Always preferred
We are recommending Dialshree to our business partners as well
PROSEverything is perfect for our business, All modules helping us to improve our business.
CONSAs of now we have not seen anything which is not as per our business.
Reason for choosing Dialshree
We never considered any other product
Vendor Response
Dear Nagendra, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec
Replied June 2023