HxGN EAM vs JumpCloud Directory Platform

RATING:

3.5

(22)

HxGN EAM has 22 reviews and a rating of 3.5 / 5 stars vs JumpCloud Directory Platform which has 206 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (22)
4.7 (206)
Ease-of-Use
3 / 5
4.5 / 5
Value for Money
2.5 / 5
4.5 / 5
Customer Support
3 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 10, 2022
November 17, 2023
Pros/Cons
  • Pros

  • Filter functions in all list are good. I's quite easy to customize list views.
  • In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Screen designer is helpful to identify the related tables.
  • Cons

  • It turned into a paper trail again with one person trying to keep up with the WO. Setting up BINs and knowing what BIN to goto was too confusing for the majority of users (myself including!).
  • It was far too complex to setup compared to MP2. Individual users were at a loss of what to do for WO's.
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  • Pros

  • The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.
  • JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
  • Cons

  • Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
  • Dont have any feature which is bad in jumpcloud.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

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FrontRunners

2023

Advisor Recommendations

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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos