karmaCRM vs SalesNexus

RATING:

4.5

(27)

karmaCRM has 27 reviews and a rating of 4.46 / 5 stars vs SalesNexus which has 64 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (27)
4.5 (64)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 22, 2019
January 5, 2023
Pros/Cons
  • Pros

  • Very responsive tech and customer service staff. Reasonable price too (based on user numbers).
  • Karma was a pleasure to use. It had 2 critical features I wanted: 'Autosave' and 'Save with Followup.
  • Cons

  • When I first startyed using it some features were a bit tricky to find for first time users.
  • When a feature is broken, it NEVER gets fixed. They are always doing improvements and updates, but the original problems never get addressed.
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  • Pros

  • Quick eblast capability. Customer support was outstanding.
  • It is easy to see how we could expand our use of this tool for a greater business benefit.
  • Cons

  • Plus you then have to pay them to have a new lead set to automatically enter a drip marketing campaign.
  • But that's just me. I'm an old dog learning new tricks.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos