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SysAid

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Ratings & Reviews

Overall Rating

4.30 / 5 (787)

4.39 / 5 (192)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 25, 2020

March 19, 2020

Pros/Cons

  • Pros

  • Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.

  • Easy to use, streamlined, keeps everything organized and fast. What really sold me was that I was able to submit estimates directly to my customers before even leaving their home.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • I wish it had a few more customable features such as the use of a highlighter option, etc. That may be a feature that I alone would like though.

  • Pros

  • Easy of use, the documentation ton implement the software are really well detailled , great support from the team when you got a small problem.

  • We evaluated several products however this one had it all. It was easy to purchase, configure and implement. Has great reporting features and dashboards.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • The only issues I would say crop up sometimes is support. On the occasion that I run into an issue, I have had trouble getting the support I need.

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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11 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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