All vScope Reviews
1-21 of 21 Reviews
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Michael
Verified reviewer
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
vScope is a great reporting tool
We have reduced the stress and time spent on compliance follow-ups significantly
PROSIts easy to generate reports to collaborate with different parts of the organization. Reports that we did manually we can have updated daily and always have ready to share with management or other intrested parties
CONSOne thing we wished would be added would be to see more who made a change in AD objects for example not just that a change has occured
Vendor Response
Thank you Michael for your feedback. We are glad to hear that vScope facilitates collaboration at Systemair and that you experience less stress using the tool!
Replied April 2021
Isak
Wholesale, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Review...
We want to abolish static and out-dated Excel-documents that wrongy details our live environment. vScope really gives you correct and up-to-date data.
PROSIt's very fast, the possibilities with all available data is almost endless. The support is both very quick and they're overall very responsive to implementing new ideas and features.
CONSCan be quite daunting to realise new ideas in the correct way (what is the correct way?). Many possibilities to accomplish the same thing.
Reasons for switching to vScope
Because static Excel-documents are really bad.
Vendor Response
Thank you for your feedback!
Replied January 2020
Jakob
Government Administration, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Well working infrastructure inventory tool
Inventory of hardware and software in a complex on-prem invironment.
PROSEase of use, its smart database and setting possibilities. And the customer support.
CONSI don't have any complaints at this moment in time.
Vendor Response
Thanks Jakob!
Replied June 2021
Lukas
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Short about vScope.
Both pretty easy to use and very, very powerful at the same time! Areas of usage of what to do with the data are many and its flexibility allows you to find a best practise for your needs.
PROSVery easy to set up inventory, a growing knowledge base, and most important an amazingly dedicated and skillfull support that thinks out of the box and are always ready to assist their customers.
CONSSometimes we struggle with performance issues. This have been taken seriously by Infrasight Lab and is said to be resolved completely for us with next generation of database. Unfortunately for us no support for AIX.
Vendor Response
Thanks for the review! Glad to hear that our Customer Success team's efforts are appreciated.
Replied February 2020
Timmy
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
vScope review
Great customer support. Could be a bit hard to see all usecases, but the more you explore the collected data, the more use od vSCope you find.
PROSBilling module, ease of use when "all" (most) data is available in one system.
CONSToday a bit troublesome to add connectors that we need but not in the system.
Vendor Response
Thanks! We continuously develop support for more data sources in vScope – Stay Tuned!
Replied December 2023
Magnus
Government Administration, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Insight into all your infrastructure and possibility to share with others
Great. It's a really valuable tool for someone like me that need to keep track of licenses, patching levels, devices, certificates etc without having to digg around in many differens systems.
PROSI'm no longer blind and can see how many users, devices, software etc we have and have an updated view. Dashboards and tables can be shared with controllers and business so they can see and check their own resources.
CONSIt provides good value but could be cheaper :) It has the ability to track changes on various KPI's and custom values and alert but it's not realtime. That would be nice. More graphs and ways to visualize data on a dashboard.
Vendor Response
Thanks for the review. Great to hear how vScope provides you with full IT visibility!
Replied October 2023
Marko
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Document and Collect Infrastructure Information all in one place!
Overall a great experience out of the box. Really happy with the introduction and demo from the vendor who also keeps in touch after a PoC to help out in specific scenarios. Easy to understand and highly customizable for your particular needs.
PROSEasy to set up Multiple Data Sources (On-prem, Cloud, AD, VMs, Physical machines etc) Easily integrated with AD Good overview Out of the box Dashboards Customizable to fulfill all your needs Reporting Services Service Cards Great support and onboarding process
CONSMinor tweaks in menus, tends to be a lot of clicking around. However a minor con, as soon as you have used the product for a couple of days you get your head around how to create your dashboards tables etc the easiest way.
Vendor Response
Thank you for your feedback! Stay tuned for upcoming news like new datasources and revamped UI.
Replied January 2020
Magnus
Information Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great tool for Asset and Compliance Mgmt
Very good tool for companies that has not already invested in different products for specific purposes. In vScope you will receive a one-stop shop.
PROSThorough overview of all assets in the organization.
CONSSometimes difficult to assess assets that are duplicated among several sources.
Vendor Response
Thanks for your feedback! Check out our support page for tips on how to better manage duplicate assets. You can also use vScope analysis to identify potential duplicates. All the best //Team vScope
Replied December 2023
Andreas
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2019
Smooth and simple overview of your serverinfrastructure
No negatives at all so far from the technical standpoint, the different ways you can use the software might be hard to grasp, but the ease of use is very nice.
PROSThe ease of use! When you have figured out the settings for inventory & access (security & login). Its very much a plug.n play solution.
CONSI miss that there is little or no activity on the community side of things. Would be great if there was some template & guide site like squaredup.com has for its community.
Vendor Response
Thanks for your positive feedback! We are glad to hear that you enjoy vScope. We have always had very close interaction with vScope end-users. We are currently evaluating options to extend this engagement to bring the vScope community together. Hope to see you there!
Replied September 2019
Ola
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Customer service quality
I contacted support and get response within half day, then they investigated our issue and started to fix this issue by a update ASAP.I get feedback when IT was ready for test again, then some more things needed to be adjusted and they did within 24 hours. super great service and support from tech personal [sensitive content hidden] and the team.
CONSNoting yet maybe I will find something further on .. how know !
Vendor Response
Thanks for the review! We are happy to hear that our customer success team's efforts helped you out.
Replied June 2023
Emil
Computer & Network Security, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
vScope help us improve!
To have alll the information about your system at hand, and be able to build your own dashboard with your desired information is really inspiring. Once you try vScope, you know things that you earlier didnt know you wanted to know!
PROSThe tag-manager is super powerful. To create rules for tags is the main strength with this software in my belief. The way vScope automate dokumentation and categorization is amazing.
CONSIt take some time to get your head around some functions, but soon you realise the benifits.
Reason for choosing vScope
The possibility to scan several different platforms and combine the result.
Vendor Response
Thanks for the review! Keep sharing your feedback with us. It inspires us to develop vScope even further.
Replied June 2020
Åsa
Computer & Network Security, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Vscope makes data and statistic fun with no effort
I love statistic and data, and like AI, the more data we have, the better we can be to predict a problem or solve a problem in lesser time, or to be proactive - data is the fuel and thanks to vScope that make data graphical and understandable to anyone Before vScope i used powershell, exported it into excel, made tabs and moved the specific data, made my own graphs and god knows i´ve spent many many hours of doing this sisofys-work, and now i can get alla data i want within a second - it feels like i have a wand.
PROSTo be able to gather all data within an second. See all data it in a graphical view Easy to activate and inactivate a "value", for example to see Last Logon for a user History and Compare
CONSFor me its not easy to find an exisiting KPI or making one on my own When i move a KPI- the dashboard rebuilds (i like to group them in categories - client and user)
Reason for choosing vScope
The only Product we looked up
Vendor Response
Thank you for your positive feedback ?sa! Glad to hear that you enjoy using vScope. I will share the suggestions regarding the dashboard with the team.
Replied February 2020
Roger
Government Administration, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Super fast and super easy
This is by far the easiest report tool i've used. It collects data from all over my infrastructure and merges it into readable, aggregated reports. If the report I need isn't already there, the data sure is, and easy to adapt to my preferences.
PROSHuge amounts of data, yet fast. Bot collecting and presenting. Intuitive GUI with lots of useful out-of-box templates. Historical data for AD objects. "Which users joined that group last month?". Great support.
CONSAs long as you know what to scan for, there's no real cons.
Vendor Response
Thanks for the review! We will continue to expand vScope with more neat features to help you out in your and your team's everyday work.
Replied January 2021
Sean
Information Services, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
VScope is a solid choice for Asset Management
Overall, we are happy with Vscope and the support has been responsive.
PROSWe like the ability to provide non-technical staff the ability to view asset details and Active Directory information without providing them access to make changes. Vscope provides excellent dashboards and reporting without providing any access to servers to other assets directly.
CONSThe alarms and notifications are adequate but could be improved.
Vendor Response
Thanks for the feedback! Stay tuned for our upcoming release of improved Alerts & Analysis!
Replied December 2023
Shawn
Packaging and Containers, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Useful Product - Excellent support
Although new, I see the benefits of this powerful tool. The support is among the best I have encountered on over 20 years of IT administration.
PROSVery dynamic and useful. If you have the knowledge and need, you can find exactly what you need.
CONSTakes some time to learn and master. Somewhat confusing filters but you get use to it.
Vendor Response
Thanks for the feedback, Shawn! Stay tuned for updated functionality and user experience.
Replied May 2021
Fredrik
Building Materials, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Modern and Easy-to-use
In my daily work i often turn to vScope to quickly get information I need instead of maybe using built-in administration software in our infrastructure enviroment. The easy-of-use and modernt UI makes it a perfect tool for me.
PROSimmediately when you start using vScope you are struck by how easy the information is to access. You dont need to set up a lot of things to get most of your infrastructure data. Easy connections to cloud services makes it an ideal platform to use to get reports from services where reports are hard or cumbersome to make. It's also very easy to customize to get your own dashboards, or scheduled reports to effortlessly get your information you need.
CONSSometimes I struggle with the more advance filtering options, maybe beacuse there are a lot you can do, and I seldom have time to give it enough time to really understand it.
Vendor Response
Thanks for the review! Whenever you are in need of help, we'll be more than happy to assist and teach you more about filtering in vScope. You can reach our customer success team at customersuccess@infrasightlabs.com.
Replied February 2021
Jonas
Security and Investigations, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Promising product that constantly improves
Very positive thinking support personnel that either helps you solve your issue immediately or bring it up for review to solve it via an update. It is fast to work with and easy when you learn a few basic quirks and tricks.
CONSDashboard function needs improvements in its customization abilities. Very limiting from an UX perspective.
Vendor Response
Thank you for your review and for choosing vScope!
Replied December 2023
Anonymous
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great software for organizing users and systems
The most impactful feature for us was the search feature. Espicially from a day to day basis use it to search for users or machines instead of the clunkiness of going to a remote desktop and using the active directory directly. Another impactful feature for us was some case specific tables that we were able to setup with ease instead of crafting and running Powershell scripts for the same information.
CONSSome few integrations that we would find useful is missing but the contact with their support and development team has been superb. They don't shy away from keeping their customers happy and really strive for betterment of their product. Overall I can't pinpoint anything else that I really disliked about this software.
Vendor Response
Thanks for the review! We are currently focusing on developing integrations with Adobe and Jamf. Feel free to reach out and tell us what integrations that should be developed next.
Replied June 2020
Hans
Public Policy, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
VScope is an important product for governance
I am very satisfied with the tool and can see that it is even more useful to my collegues.
PROSIt is possible to set up your own reports in the system. Very useful. vScope is also a very good tool to use for service mapping.
CONSIt takes some time to understand how the gui works.
Vendor Response
Thank you, happy to hear about vScope helping you improve your IT Service Delivery for the public sector!
Replied December 2023
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easy to start with
A number of very important infrastructure reports and tech data are very easy to access now for whole the team. The UI is logical and friendly, easy to start with.
CONSI don't have any complaints, good product.
Vendor Response
Thanks for your feedback!
Replied April 2021
Brian
Banking, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Management, Searching and reviewing of IT Estate made so Simple
Connector setup to different sourcesBuilt in tables and dashboardSearch capabilityCustomer Support every step of the way when we had any issue
CONSThe integration connectors for SQL, having to create 1 for each server. would have liked to have a IP range and PORT numbers for 1 connector