All RevivingCare Reviews
1-11 of 11 Reviews
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Abdulwahab
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The best home care software you can think of
Great experience
PROS1) The flexibility of accommodating your specific needs. 2) Great for the billing. 3)Comprehensive for all management needs. 4) The quick response to address any issue. 5) Price is very reasonable
CONSI liked everything in it. As a matter of fact whatever you don't like the team will fix for you.
Reason for choosing RevivingCare
It complies with all needs of an agency
Reasons for switching to RevivingCare
I always look for the best product in the market.
Vendor Response
Thank you so much for your honest feedback and recommending RevivingCare! As mentioned we are always here to listen to our customers' needs and are always open for any ideas and recommendations to make things easier for our users. Regards, RC Team
Replied October 2022
Noah
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Revivng Care REview
Reviving Care is a really solid software. Overall, my experience has been very good. There are some quirks that I mentioned above that I hope can get resolved.
PROSThe billing functions are the most that I like about this software. It is easy to organize and filter by what is paid, not paid, etc. It is also easy to send claims out to DHS or insurance companies. Scheduling is also a breeze - I like how you can see in a calendar view what an employee's schedule is.
CONSOne of the things that makes it difficult to operate Reviving Care is the integration of two companies. For example, I work for About U but constantly am confronted by information only relevant to Caring Professionals, whether that be clients, SA's, schedules, etc. Another thing is that it sorts information by employee/client first name. This is a bit frustrating, as I think it is standard to sort people by their last name.
Reasons for switching to RevivingCare
Cashe's EVV platform, Pavilio, was very broken, buggy, and unreliable.
Vendor Response
Thank you for taking the time to leave a detailed review of our software, we appreciate your feedback. We are thrilled to hear that our billing functions and scheduling features have made managing your business easier. Regarding the integration of two companies, we apologize for any confusion this may have caused you. We are constantly working to improve our software and will take your feedback into consideration to make it easier for users in similar situations. Just to clarify, our software already has the option to sort information by last name, and we would be happy to enable this feature for you upon request. Please don't hesitate to reach out to our support team if you would like to enable this user-based feature. We are glad to hear that you have had a positive experience using RevivingCare overall and appreciate your comments on our software's reliability. If you have any further suggestions or concerns, please do not hesitate to reach out to our support team.
Replied February 2023
Cassandra
Individual & Family Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Reviving care
Easy to use and has access to important documents all in one place
CONSThe time that it takes for the back end to add important documents and make it look correct
Vendor Response
Cassandra, Thank you for recommending RevivingCare Software! We apologize for the delay in getting your documents customized, our team was making sure everything works and flow smoothly. Going forward will do our best to get things done a bit faster, we appreciate your feedback.
Replied October 2021
Joann
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
5-STAR **** Home Care software program
I am extremely satisfied with Reviving Care software and would highly recommend it to any home care agency which provides PCA and/or 245-D waivered services. The forms developed within the software program are very comprehensive and meet MN statutes and DHS regulations.
PROSPro’s: Easy navigation, ability to record very detailed care plan info, quick access to support staff (never on-hold), ability to scan & upload document directly into client’s file, very comprehensive medication directory, able to complete required vulnerable adult assessments, supervision form is nicely layer out and can electronically texted to obtain signature - lots of nice features other programs don’t have.
CONSWhen other users log-in, a notification displays across my screen - I can’t permanently shut that feature off.
Vendor Response
Thank you for your honest feedback and recommending RevivingCare to other agencies! We're glad to see QP's/Nurses utilizing the platform to go paperless for their clinical forms. Appreciate it!
Replied October 2022
Denita
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2022
Trust
We used to in house bill our service, which took hours to do. With Reviving care, a billing time cut down extremely.
CONSStatus updates delays sometimes can cause confusing.
Vendor Response
Thank you for taking the time to leave a review of our software. We're thrilled to hear that Reviving Care has significantly reduced your billing time and made the process more efficient for your team. Regarding your feedback on status updates, we understand how delays can be frustrating and confusing. Sometimes DHS respond time to send electronic status updates takes some time and we have no control over that from our end, but we want to assure you that we are continuously working to improve our communication channels and reduce any delays that may occur. We appreciate your feedback and are committed to providing you with the best possible experience using our software. If you have any further suggestions or concerns, please do not hesitate to reach out to our support team.
Replied February 2023
samuel
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Home Care Software
My overall experience , is great. I wish, I used this company years ago. Makes things easier for myself, staff and clients. I was with another popular company but I end up switching due to their system not making it easier for users and I'm happy I did !!!!!!!!
PROSUser friendly and makes task and job much easier by going paperless and general reminders. Then have option to zoom if you need help or if you need staff trained
CONSSmall bugs but they get it handled quickly
Reason for choosing RevivingCare
Best software out and affordable !
Vendor Response
Samuel, Thank you for your feedback and recommending RevivingCare, we're glad to see that our platform is making a difference and reducing the use of paper by going completely digital!
Replied October 2022
Khadija
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2021
Good overall
It’s easy to fill out daily and is way better than having to drop paperwork off at the office every week
CONSit’s super finicky, sometimes it won’t let the patient sign or times out
Vendor Response
Hello Khadija, Thank you for your feedback, we are working to make our app much more user-friendly, you will see some updates soon!
Replied October 2021
Veronica
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2021
Needs improvement
Your old app worked more consistently. This new version needs work.
PROSSeems straight forward to use for clients care and employees hours to log in.
CONSOften unable to punch in,app freezes up. Should give employees and/or clients a daily, weekly, monthly total of hours worked.
Vendor Response
Hello Veronica, Thank you for your honest feedback, we are working towards improving our new app and getting it to work smoothly and user friendly.
Replied October 2021
Sada
Hospital & Health Care, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Re
We had a great experience
PROSeasy to use and friendly staff that is ready to help.
CONSwe still need to use the payroll function.
Reason for choosing RevivingCare
user friendly
Vendor Response
Sada, thank you for giving us a 10 out of 10 recommendation. We value our customers and your feedback! Will have someone reach out to you for payroll function - It's good to see you are utilizing all the features.
Replied February 2021
Fardowsa
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great software
Amazing experience. Great customer service.
PROSI like how everything combined and convenience.
CONSSometimes things get disappeared but when I get called they fixed very quickly.
Vendor Response
Hi Fardowsa - Thank you for the positive feedback! We're committed to provide robust user friendly platform and great customer service to all. Thank you for your business and the trust you have in RevivingCare!
Replied February 2021
Mohamed
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Alchemy
N/A I love reviving care
PROSI love. Using a program is been helping me a lot thank you
CONSN/A The program is really good thank you again
Reason for choosing RevivingCare
N/A it’s been helpful using the reviving care
Vendor Response
Mohamed, Thank you so much for your feedback and recommending RevivingCare!
Replied October 2022