Horizon

RATING:

4.8

(96)

About Horizon

Horizon is best-in-class home inspection software designed to help streamline operations and grow your business. It offers a host of features such as scheduling, report writing, Android and iPhone mobile applications, automated marketing and more. It allows users to generate custom inspection reports to gain insights into inspections and the performance of processes.

Horizon Pricing

Monthly plans at $79/month, or annual at $799 (billed $67/month)

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Available

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Horizon Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Horizon

1 - 5 of 97 Reviews

Chris

Verified reviewer

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Love it!

The customer service department is outstanding! They are constantly adding new features and upgrades.

PROS

Very clean and professional report! Myself an my clients like the live links to switch between sections of the report.

CONS

There not very many options in the infield app in regards to the annotations on the pictures which means more time at home on the computer verses spending time with the family.

Vendor Response

Hi Chris, we appreciate your review. We're proud of how unique and effective the report is to use for Home buyers. If your clients love your reports then we've done our job.

Replied April 2019

Jeff

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

In all these years Horizon keeps adapting and has never let us down

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

PROS

Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

CONS

A little more flexibility in the data capture would be ideal.

Reasons for switching to Horizon

I wanted office management integration to accompany our home inspection software. Palm-Tech had a good option for office management and stopped supporting it understandably.

Vendor Response

We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Replied October 2020

Daniel

Construction, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

4

Reviewed August 2022

Good value, comes with kinks

For the price, the value is pretty good, I did move to a different product as I felt the interface was old and not as user friendly as other programs

PROS

Lots of options to customize verbiage and templates

CONS

I felt the UI was old and ease of use could be better

Reason for choosing Horizon

I did not

Vendor Response

Thank you for responding Daniel. We hope you'll revisit when we release the rebuild UI/UX (interface & experience) coming in this fall.

Replied August 2022

Dirk

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

It isn't for everyone, not everyone wants to have amazing reports they just want the bare minimum.

Honestly, if you take the time and effort this is the go-to product for myself and my customers.

PROS

It can be used for many functions and add ons to make the software personal to each customer, it allows you to be in control and write it as if you were writing a manual for the homeowner.

CONS

It takes a little time to get everything you want in the right section including verbiage.

Reason for choosing Horizon

There were a few more choices, but can't remember them all, even the free software that the school provided. I find that Horizon is the number one choice and choosing the software that fits the best for me and my clients is crucial.

Vendor Response

Hello Dirk, Thank you for your sharing your experience using Horizon. Homes are complicated, your software should help cover it for you.

Replied March 2022

Mark

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

This Horizon should be in your future

FANTASTIC support team - truly. Did not take very long to make the software "my own."

PROS

Speed - ease of use - a searchable database of deficiencies and descriptions.

CONS

The ability to describe a photo from within the mobile app. There needs to be a place to add a paragraph if needed under a picture from within the app itself. Even on the computer, there is a very limited amount of space for comment under a picture.

Reasons for switching to Horizon

They are not supporting their software any longer - had to find another.

Vendor Response

Thank you for your feedback Mark! Happy you made the switch to Horizon and how easy the support and training team made it .

Replied February 2022