All Inspector Nexus Reviews
1-17 of 17 Reviews
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Adrian
Verified reviewer
Commercial Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
By far the best in the industry
I'm surprised there aren't more reviews for this yet. I highly recommend you try it out if you want to be way ahead of the game.
PROSThe reports BLOW the minds off of agents and clients. Agents especially love the request for repairs feature which is super simple and easy to use. The templates are fully customizable and flow very well. I was even able to import my home inspector pro template in about 30 seconds. Overall it saves me countless hours a day. Customer service is professional and always responds quickly.
CONSI wish they had more tutorial and training materials. They said they are working on that though.
Johnpaul
Consumer Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
My review
I enjoy it, it help keep me on task and is overall the best for small business
PROSThe product is very easy to use and implement. A few bugs here and there but easy to get help.
CONSIt saves every comment for ever. It would betree to have the option to assign a permanent comment or create a temporary that won’t stain the template.
Reason for choosing Inspector Nexus
The ability to create a repair list. The easier it is the better
Reasons for switching to Inspector Nexus
This is more cost effective for a smaller business
Tyrone
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
decently impressed with inspector nexus
It is good and detailed when the system is up and running properly, my business partner who is using a android is having way more issues as well so I dunno if it’s a android issue or not.
PROSI like most about this software when it’s functioning properly is the detailed pics and being able to describe the pictures and section .
CONSSoftware glitches , not being able to edit categories subject lines , clients not being able to open report time to time and having to contact customer service , and you loading pictures sometime take up to 35-45 mins at the end of the report which is long for high speed internet . Also paying near 70 a month Canadian for this product and having all these issues I’m very weary about keeping if nothing is adjusted
Jesse
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Perfect for the budget and small teams
It works great so I can spend more time finding those often missed issues by other inspectors. It's one less thing to worry about when I'm on site.
PROSEast to set up. Good pricing. Great looking reports. The support team has always been very quick to respond to any issue I've had. This can easily be used for other types of inspections and not just whole home inspections.
CONSI wish the price of the inspection could be added to the contract agreement. I have to manually change the wording each time I send a new contract.
Reason for choosing Inspector Nexus
Pricing, it offers similar features, and the reports look professional.
Daniel
Real Estate, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
Good value, comes with kinks
Nice to have the option for mobile use. Needs better syncing from mobile to PC.
CONSNeeds better syncing from mobile to PC and vice versa
Reason for choosing Inspector Nexus
Flexible payment options
Reasons for switching to Inspector Nexus
I found horizon UI to be outdated and ease of use was not optimal
Ian
Construction, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Not Bad Software
Overall not bad. Seems well built, and they update it all the time with fixes and such, so that is good. Kinda clucky to use in the field though
PROSIt has certain features that are pretty good, and it's easy to start and finish an inspection. Pretty easy to use
CONSKinda takes a while to get to the actual nitty gritty. I have to click on 3-4 screens before I can start an inspection
Reasons for switching to Inspector Nexus
I wanted more modern software, but I ended up switching back to Palm Tech
Brandon l
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Product
After switching over to inspector nexus I’ve saved 2 hours or more on every inspection. The app syncs up with my iPad and desktop seamlessly, and everything just works. Overall I am super satisfied with how everything works.
CONSI have experienced a few crashes but the support said they should be fixed in the next update.
Reasons for switching to Inspector Nexus
Wanted something more modern
Daniel
Construction, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2022
Great Inspection software
Overall I'm pleased with software it's ease of use and it's pay-per-use pricing.
PROSThe software is easy to use, set up and even creating a template was pretty straightforward. As a small company doing specialized inspections for mold and toxicity I have months where I'm busy and months where my only do one or two inspections and being able to pay per inspection versus a large monthly fee works really great for me.
CONSI'd like to see the app work better when you're in locations without any data. And would really like to see the addition of a payment processing, and a way to lock the report until payment has been received.
Paul
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Love this program
Works flawlessly and any issues customer service helped right away
PROSHow easy it is to use and how professional the report look
CONSWish you could up load pdfs into the report
Reason for choosing Inspector Nexus
Price
Jason
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Review
Easy to use like the interface great product
CONSI really like everything about it except maybe a cheaper iptikn
Melpo
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2023
So much potential but still lacking
Tech support is lacking and the syncing issues come and go consistently.
PROSWhen the platform works, it’s easy to use
CONSThere are lots of syncing issues that are recurring. They only offer tech support via email, and refuse to troubleshoot issues by phone or text. Very frustrating when you’re on site and can’t get help when you need it.
Britt
Civil Engineering, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Ease of use
I thoroughly enjoy utilizing the software based on the ease of use and pricing schema. For a small firm such as myself having the ability to pay per report or at a monthly fee as I grow makes it easy to plan and budget for growth.
PROSI really like the ease of use building the reports. The pre-build information makes it seamless. The ability to go in on the web and create specific templates for specific projects or clients is very beneficial.
CONSOccasionally the video portion does not attach correctly.
Reason for choosing Inspector Nexus
I chose inspector over the ease of use in the pricing schema. When I first started the business I was determining the best course of action to grow slowly. As I've grown I continue to use the software. I do like the fact that I can integrate with other off-the-shelf softwares for scheduling and billing if needed.
Blake
Real Estate, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Great Software for a Great Price
My business is able to customize the software to meet the needs of our clients at an affordable price. For a small business owner, this is a game changer.
PROSThe software is easy to use for residential home inspections. My favorite aspect is the flexibility that this software allows. I am not required to meet a certain threshold of inspections per month, but I can pay to use the software based on the needs of my company.
CONSThe comment library could be more extensive to save time when filling out reports. I would also like the addition of more templates to add to variety.
Paul
Commercial Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
New Found Home Inspection Services
Overall. Frustrating and dissatisfied
PROSI like how it will save previously entered narratives
CONSThe app shuts down constantly. I have contacted appsupport on this multiple times in the past and has made no difference. Apple or Android it does not matter. We have had reports that quite literally take hours longer because of this major issue. It's a constant frustration for my team. I would suspect we will choosing another provider in the near future
Reason for choosing Inspector Nexus
Seemed ok when we tried the trial
Tom
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Bam
Overall I love the app. It is easier to operate from phone then desktop which is not ideal on some days.
PROSThe interface of the software and the simplicity of the reports is what I like most. It has a good feel and easy to operate.
CONSThe crashing of the app and getting to uploaded photos is a lot of buttons.
Noel
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
satisfied user
Proffesional reports. reports are easy to read and are organized.
PROSeasy to organize reports. compatibility with devices.
CONSareas where phone signal is low, the software/app is slow to process.
Jeff
Real Estate, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Nexus review
The look of the report. Its simple yet effective.
CONSThere really isn't anything I find wrong with this software.