All Inspector Nexus Reviews

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User Profile

Adrian

Verified reviewer

Commercial Real Estate, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

By far the best in the industry

I'm surprised there aren't more reviews for this yet. I highly recommend you try it out if you want to be way ahead of the game.

PROS

The reports BLOW the minds off of agents and clients. Agents especially love the request for repairs feature which is super simple and easy to use. The templates are fully customizable and flow very well. I was even able to import my home inspector pro template in about 30 seconds. Overall it saves me countless hours a day. Customer service is professional and always responds quickly.

CONS

I wish they had more tutorial and training materials. They said they are working on that though.

Johnpaul

Consumer Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

My review

I enjoy it, it help keep me on task and is overall the best for small business

PROS

The product is very easy to use and implement. A few bugs here and there but easy to get help.

CONS

It saves every comment for ever. It would betree to have the option to assign a permanent comment or create a temporary that won’t stain the template.

Reason for choosing Inspector Nexus

The ability to create a repair list. The easier it is the better

Reasons for switching to Inspector Nexus

This is more cost effective for a smaller business

Tyrone

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

decently impressed with inspector nexus

It is good and detailed when the system is up and running properly, my business partner who is using a android is having way more issues as well so I dunno if it’s a android issue or not.

PROS

I like most about this software when it’s functioning properly is the detailed pics and being able to describe the pictures and section .

CONS

Software glitches , not being able to edit categories subject lines , clients not being able to open report time to time and having to contact customer service , and you loading pictures sometime take up to 35-45 mins at the end of the report which is long for high speed internet . Also paying near 70 a month Canadian for this product and having all these issues I’m very weary about keeping if nothing is adjusted

Jesse

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Perfect for the budget and small teams

It works great so I can spend more time finding those often missed issues by other inspectors. It's one less thing to worry about when I'm on site.

PROS

East to set up. Good pricing. Great looking reports. The support team has always been very quick to respond to any issue I've had. This can easily be used for other types of inspections and not just whole home inspections.

CONS

I wish the price of the inspection could be added to the contract agreement. I have to manually change the wording each time I send a new contract.

Reason for choosing Inspector Nexus

Pricing, it offers similar features, and the reports look professional.

Daniel

Real Estate, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

Good value, comes with kinks

PROS

Nice to have the option for mobile use. Needs better syncing from mobile to PC.

CONS

Needs better syncing from mobile to PC and vice versa

Reason for choosing Inspector Nexus

Flexible payment options

Reasons for switching to Inspector Nexus

I found horizon UI to be outdated and ease of use was not optimal

Ian

Construction, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Not Bad Software

Overall not bad. Seems well built, and they update it all the time with fixes and such, so that is good. Kinda clucky to use in the field though

PROS

It has certain features that are pretty good, and it's easy to start and finish an inspection. Pretty easy to use

CONS

Kinda takes a while to get to the actual nitty gritty. I have to click on 3-4 screens before I can start an inspection

Reasons for switching to Inspector Nexus

I wanted more modern software, but I ended up switching back to Palm Tech

Brandon l

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Product

PROS

After switching over to inspector nexus I’ve saved 2 hours or more on every inspection. The app syncs up with my iPad and desktop seamlessly, and everything just works. Overall I am super satisfied with how everything works.

CONS

I have experienced a few crashes but the support said they should be fixed in the next update.

Reasons for switching to Inspector Nexus

Wanted something more modern

Daniel

Construction, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2022

Great Inspection software

Overall I'm pleased with software it's ease of use and it's pay-per-use pricing.

PROS

The software is easy to use, set up and even creating a template was pretty straightforward. As a small company doing specialized inspections for mold and toxicity I have months where I'm busy and months where my only do one or two inspections and being able to pay per inspection versus a large monthly fee works really great for me.

CONS

I'd like to see the app work better when you're in locations without any data. And would really like to see the addition of a payment processing, and a way to lock the report until payment has been received.

Paul

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Love this program

Works flawlessly and any issues customer service helped right away

PROS

How easy it is to use and how professional the report look

CONS

Wish you could up load pdfs into the report

Reason for choosing Inspector Nexus

Price

Jason

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Review

PROS

Easy to use like the interface great product

CONS

I really like everything about it except maybe a cheaper iptikn

Melpo

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2023

So much potential but still lacking

Tech support is lacking and the syncing issues come and go consistently.

PROS

When the platform works, it’s easy to use

CONS

There are lots of syncing issues that are recurring. They only offer tech support via email, and refuse to troubleshoot issues by phone or text. Very frustrating when you’re on site and can’t get help when you need it.

Britt

Civil Engineering, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Ease of use

I thoroughly enjoy utilizing the software based on the ease of use and pricing schema. For a small firm such as myself having the ability to pay per report or at a monthly fee as I grow makes it easy to plan and budget for growth.

PROS

I really like the ease of use building the reports. The pre-build information makes it seamless. The ability to go in on the web and create specific templates for specific projects or clients is very beneficial.

CONS

Occasionally the video portion does not attach correctly.

Reason for choosing Inspector Nexus

I chose inspector over the ease of use in the pricing schema. When I first started the business I was determining the best course of action to grow slowly. As I've grown I continue to use the software. I do like the fact that I can integrate with other off-the-shelf softwares for scheduling and billing if needed.

Blake

Real Estate, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

Great Software for a Great Price

My business is able to customize the software to meet the needs of our clients at an affordable price. For a small business owner, this is a game changer.

PROS

The software is easy to use for residential home inspections. My favorite aspect is the flexibility that this software allows. I am not required to meet a certain threshold of inspections per month, but I can pay to use the software based on the needs of my company.

CONS

The comment library could be more extensive to save time when filling out reports. I would also like the addition of more templates to add to variety.

Paul

Commercial Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

New Found Home Inspection Services

Overall. Frustrating and dissatisfied

PROS

I like how it will save previously entered narratives

CONS

The app shuts down constantly. I have contacted appsupport on this multiple times in the past and has made no difference. Apple or Android it does not matter. We have had reports that quite literally take hours longer because of this major issue. It's a constant frustration for my team. I would suspect we will choosing another provider in the near future

Reason for choosing Inspector Nexus

Seemed ok when we tried the trial

Tom

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Bam

Overall I love the app. It is easier to operate from phone then desktop which is not ideal on some days.

PROS

The interface of the software and the simplicity of the reports is what I like most. It has a good feel and easy to operate.

CONS

The crashing of the app and getting to uploaded photos is a lot of buttons.

Noel

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

satisfied user

Proffesional reports. reports are easy to read and are organized.

PROS

easy to organize reports. compatibility with devices.

CONS

areas where phone signal is low, the software/app is slow to process.

Jeff

Real Estate, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Nexus review

PROS

The look of the report. Its simple yet effective.

CONS

There really isn't anything I find wrong with this software.

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