--- title: "Appointy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Appointy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Appointy is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/appointy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Appointy](https://www.softwareadvice.com/hotel-management/appointy-profile/) / Appointy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/appointy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hotel-management/appointy-profile/alternatives/) # Appointy User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 285 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 204 reviews (72%) - 4 stars: 67 reviews (24%) - 3 stars: 8 reviews (3%) - 2 stars: 3 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Appointy is amazing, you can even create a tab on your facebook page to give access to your clients to schedule meetings on their own! - Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. - The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. ### Most mentioned cons - I DID NOT LIKE THE LIMITED SERVICES AND FEATURES WHILE I WAS TRYING IT FOR FREE - The restricted alternatives for Appointy's software integration are a negative. - Parts and pieces are not functioning after each iOs update. ## Appointy customer reviews Showing reviews 1-25 of 285 (page 1). ### APPOINTY IS ON POINT - Overall rating: 5/5 - Reviewer: MICHAEL A. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have gotten used to Appointy and I now can appreciate what I did not understand my first time around using. #### Cons I still feel like some of the features and services are limited. Maybe an update could fix what Appointy lacks to me. --- ### Great Booking App... No customer end Android/IOS App - Overall rating: 4/5 - Reviewer: Adedapo O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's has been productive and I would still recommend it... It is a massively great App... If they take care of reporting and customer Android and IOS app.....and lastly Add CRM (email marketing) .... Boom they would be the jewel to run after. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I was able to use it for a class booking business. The Design is totally beautiful, I was Able to restrict client account booking as per validity period of class registrations, Cancellation and Rescheduling is amazing, Easy client sign up form. Reminder emails #### Cons Inadequate Reporting Lack of an Android /IOS App for my customers to log into were my major issues #### Reasons for choosing Appointy Appointy has a feature to restrict the validity period of a client booking account. --- ### 2 years of non-functioning iOS app and unsupported browser version - Overall rating: 1/5 - Reviewer: Lena S. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros 2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service #### Cons I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice. --- ### Stop reading reviews and just get Appointy! - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular! #### Cons Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster. #### Reasons for choosing Appointy Been long enough that I don't remember unfortunately. #### Reasons for switching to Appointy We needed a program which would work well on our website (support for an embedded iframe). --- ### Long Term Customer - Appointy Supports Our Entire Business - Overall rating: 5/5 - Reviewer: Isaiah B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software. Appointy's integrations are also very helpful. Their team not only helped me set up 90% of the data collection that I needed, but they also helped me complete the final 10% that was a bit more technical and needed a more experienced developer. #### Cons The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often). #### Reasons for choosing Appointy The quantity of features that I could customize was the biggest factor. Their user interface was also very modern and sleek. #### Reasons for switching to Appointy We needed a software that could filter by zip code, provide discount codes, and so on. --- ### Too Expensive for Businesses - Overall rating: 5/5 - Reviewer: Jesus P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired of paying a programmer to tweak the API when business changed demanded it. We ultimately switched to SimplyBook.Me to save money and use Zapier. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in. #### Cons The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost. #### Reasons for switching to Appointy TimeTrade did not have the features we needed at the time. And they were more expensive than Appointy. --- ### Incomplete Features and Misleading Information - Overall rating: 2/5 - Reviewer: Rachael L. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered After going through the fourteen day trial, duplicating all of our appointments from our existing program, and making the purchase (yearly plan), I discovered that even though I could add additional staff, I couldn't provide them with their own login (with separate priveledges from admin) without upgrading plans to more than 2x original cost. I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund. There are better programs out there for the price. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I liked the mobile app and the ability to track attendance in our group classes. #### Cons Group classes would only show up on the calendar if there were people booked in them. It would have been much easier to use if classes showed up on the calendar to hold that space even if they were empty. I didn't like that the emails and text message templates couldn't be customized, and I wish I could have edited my default client profile. #### Reasons for switching to Appointy I needed a program to handle our group classes which are ongoing without a start and stop date and take attendance. --- ### Amazing Customer Service - Overall rating: 5/5 - Reviewer: Jose A. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers. #### Cons Putting the account on pause do to Covid19 was a little confusing although they responded right away and were able to help pause my account. #### Reasons for choosing Appointy The price and the services provided for the price. It was the best price point and the only one with fast responses. --- ### Appointy is the best software for appointments! - Overall rating: 5/5 - Reviewer: Brooks L. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Appointy is an online scheduling and appointment management system. It allows customers to book appointments 24/7 through a website, social media page, or booking link, which can save businesses a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best things about Appointy is its online scheduling and appointment management system. It allows customers to book appointments 24/7 through a website, social media page, or booking link, which can save businesses a lot of time. Patient management is made easy to use and customer support is always available. Messaging is quick and it’s so easy to access. #### Cons I don’t think there are any cons about this software. I think it is the best value for your money when it comes to appointments. Good security too. #### Reasons for switching to Appointy Because Appointy is better value for money! --- ### Appointy - Top Tier Appointment Scheduling - Overall rating: 5/5 - Reviewer: Dominick G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I started using Appointy a few months ago to help with automating scheduling, and it's been a dream. Appointy is amazing, you can even create a tab on your facebook page to give access to your clients to schedule meetings on their own! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Appointy is super easy to use and incredibly intuitive. I love scheduling appointments through here. It's user friendly and simple to understand. #### Cons I have no complaints! Appointy is perfect at what it does. --- ### Appointy for your appointments. - Overall rating: 5/5 - Reviewer: Wanita C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All my appointments get notifications sent to my phone, so im always ready for my clients #### Cons It needs a payment app so i can take tap and pay payments. --- ### Appointments Simplified for Very Busy People - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros My work schedule is quite erratic and I’m often running from one part of the office to the other side of the building. Aside from my projects and day-to-day tasks, I have weekly meetings with staff and other employees. I’m so glad we have Appointy which is a software that manages appointments. With Appointy, I can oversee my schedule in one system and not get sidetracked with other matters. This system links to my Google calendar and even helps me with booking rooms for our meetings. I get a reminder each time and the software also checks to see if I need to make a recurring appointment. #### Cons There were a couple of times wherein there were glitches when I used the application on my phone, but other than that, I didn’t encounter anymore problems afterwards. It has been very useful for me. --- ### Robust Free Product - but I will probably upgrade to get more customization features. - Overall rating: 5/5 - Reviewer: Paul A. - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Appointy for 2 years now. Many great features for a free product. My clients seem to be able to use it, as most of my bookings now come through Appointy. No one has ever told me "I am calling because I can't figure out how to book online." Really like the Google Calendar integration. Now that my business is taking off I plan to upgrade to the paid version. I would like to further customize the client contact points, which is limited in the free version. #### Cons I am not automatically logged in when I go to the website, and before I can log in I get a customer service pop-up chat window asking me why I have come to Appointy. Its just a little annoying to be asked the same question every day. That said, they've let me use this software for free for 2 years, so trying to engage me once a day is not too high a price to pay. :) --- ### Appointy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great scheduling / reminding tool for everyday use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best features of Appointy is that it sends automated reminder to both parties, which is time saving on my end. Additionally, it is very easy to use and the interface is great. It definitely exceeds all my expectation and I am very happy with it. #### Cons I can't come up with any negative feedback about this service. Overall I am very satisfied and definitely recommend this software to anyone looking to be more organized and on top of their schedule. --- ### Appointy Support is unmatched! - Overall rating: 5/5 - Reviewer: Anthony W. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using appointy for a number of years, and have been very pleased with the scheduling platform. It is very user-friendly and readily customizable. The text/email reminders are awesome and I often get positive feedback from clients. I've used the support for an incident in which I accidently deleted services, and appointments on my schedule, the support techs have been beyond amazing in helping me solve the problem. I'm amazed to see that companies still exist with such great customer support and responsiveness in the online world. 10 stars for Appointy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support, ease of use for patients #### Cons Quite easy to accidently delete information from your schedule --- ### Perfect program for a small growing business - Overall rating: 5/5 - Reviewer: Laura Sue M. - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I had been looking for long time a program for reservations to our High Teas. One that would customize it to meet our needs. About 3 months ago, I found Appointy. From the start I was impressed. In our first texting messages, The support staff asked permission to call. How wonderful. As I gave my list of needs, the reply was "no problem" - wonderful!!. Then for the next week or 2, daily we were in contact working and molding our program to meet our needs. Even when I thought we were done, Yaju was right there willing to make any changes that I needed. So now I have used this program for 3 months and I could not be happier. I find that I am getting less calls because the guests are able to book the reservation themselves and my data entry time has gone from really hours to minutes. In addition, there are many different reports I can look at or create to analyze our business. What I really like is that an email confirmation and reminder emails are sent to the guest. For us being a very small business, I feel that Appointy was our perfect match to help our business move forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That the program was customized to our needs, with no extra uneeded stuff. Easier for the guest and for us on the business end. #### Cons Just a few items we would have liked BUT they said that all those things were going to be in the version --- ### Appointy saves you time! - Overall rating: 5/5 - Reviewer: Presley D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All I had to do is input the days and times I can take appointments. After that Appointy did the rest. Makes it so easy for scheduling appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of customers being able to set up appointments with my business. #### Cons I like everything about Appointy ! I wouldn’t change a thing. --- ### Great app and great support - Overall rating: 5/5 - Reviewer: Franco S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered I'm been in touch with Appointy recently and i really it. I had to start a new business and i was looking for a perfect app and i tried different platform but Appointy is the perfect solution for me. Good price and very great support. All the staff is ready to help you right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good price, great support, very interesting functionallity. Mobile app also available #### Cons Some little bugs that i'm sure will be set soon. --- ### I have had a very positive experience with Appointy thus far, and definitely expect it to continue! - Overall rating: 5/5 - Reviewer: Laura S. - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software provides all the booking options we need for our clients, and seems very customizable as well. What I like the most, however, is Appointy's top-notch customer service. The online Live Chat feature is key, and employs very helpful people who really take the initiative to not only answer questions, but to actually make the changes you're looking for, right on the spot! I felt like a highly valued customer throughout our online exchange, and was glad to save time with the help of a knowledgable employee. #### Cons All I can think of is that I don't yet feel comfortable with the monthly fee. And it's hard to justify paying for a year in advance (even with the savings) when we need to use a booking system only seasonally (April-November). Our previous booking system was free, so we were perhaps a bit spoiled by that! Perhaps it is within the range of other appointment software? --- ### Good but limited - Overall rating: 3/5 - Reviewer: Selene G. - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered I still use this one. The support online is amazing, best ever! But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule. The customer info is very limited, I have to use a extra software that is not compatible to save records and extra info from my clients. But the site works perfect, not so difficult to use anyway they can help you step by step even with share screen. You can also promote discount coupon. Overall is good but the things I need are important for my business and the price is not the best one around. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 #### Vendor response Thank you Selene for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Just want you to know, we support Finnish language. We also seamlessly integrate with Facebook, to bring you ever increasing customers. You can use our custom form feature to gather customer details. Once again, thank you for your kind words. We look forward to improving our services to serve you better. Always at your service- Customer Happiness Team @ Appointy. Replied July 2015 --- ### Life Saver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program saved my life. It helps you make an appointment book to make sure you don't overbook appointments and helps keep you organized with a calendar. #### Cons I wouldn't change anything about this program. Good work! --- ### Great product that helps with organizing our bookings - Overall rating: 5/5 - Reviewer: Philip G. - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Impressive Customer Service. Very quick response time and very helpful. A lot of the default settings are already very useful easy to customize your page #### Cons 100% customization not possible, --- ### Tackling Scheduling Issues - Overall rating: 5/5 - Reviewer: Christine A. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Sid was amazing and helped me out with several scheduling issues. I am very grateful for his expertise and patience. Chris Alfano #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is simple to use once you get the hang of it. #### Cons Nothing at this time. It seems like this system will work nicely with our needs. #### Reasons for choosing Appointy Was guided by a reputable group of people in our field. #### Reasons for switching to Appointy To try something new and innovative. --- ### Good for collaboration with people outside your organization - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros We use this for scheduling meetings with an outside partner organization. Great to be able to schedule meetings without any back and forth. #### Cons Users need to be on top of making sure their calendars are successfully integrated with this software. There were times that I would schedule a meeting, then have to cancel it, but since I had canceled it via appointly and not my home calendar, I have to go in to physically change or cancel the appointment. --- ### If I could leave ten stars for Customer Support I would!! - Overall rating: 5/5 - Reviewer: Andrea Y. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Happy customers, and less frazzled staff!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, and looks good!!! It's has helped our business already and it's only been live about three weeks. Our biggest complaint from our customers has been booking. Having to wait for a call back and not being able to plan their day was a BIG problem. #### Cons I'd like more filters for running reports, and notifications when a purchased package has run out or is close to running out would save the day! :) ## More reviews [Next reviews](https://www.softwareadvice.com/hotel-management/appointy-profile/reviews/?page=2) --- Appointy Reviews, Pros and Cons - 2026 Software Advice