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> Reviews of Escapia. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Escapia is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/escapia-profile/reviews

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Escapia Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/escapia-profile/)

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# Escapia User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(144)

4

(27)

3

(8)

2

(2)

1

(5)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"The updated connection to the Platforms (Escapia Connect) is efficient and fast to upload properties and connect (this could be a little more efficient- we load all the information in the New Units page, then we have to correct it in Escapia Connect manually, e.g. the Amenities - Internet/WiFi, bed configuration, parking."

"The onboarding process was very thorough, it has all the features I needed and wanted, and support was responsive and helpful at every turn. "

"Seamless integration to quick responses via support i find Escapia to be a great solution to property management, trust accounting and distribution of my properties."

### Cons

"We currently have to use third-party companies for housekeeping, maintenance and guest communication functionality as the version offered in Escapia does not meet our current needs."

"It’s difficult sometimes to pull up web based screen and get the info needed on a phone."

"Uploading vendor invoices at end of month for owners not efficient"

* * *

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Escapia Reviews, Pros and Cons - 2026 Software Advice