Eventbrite vs TrekkSoft

RATING:

4.6

(5020)

Eventbrite has 5020 reviews and a rating of 4.61 / 5 stars vs TrekkSoft which has 229 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (5020)
4.5 (229)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 19, 2024
February 8, 2024
Pros/Cons
  • Pros

  • Their reach is far greater than mine is, as a small non profit, so their built in marketing and promotion is a true feature.
  • The cost - FREE - of course is great. The ability to create and collect custom fields of information.
  • Cons

  • I don't have any reason to hate or dislike this software actually. Unless its page load that sometimes takes more time than other website.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
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  • Pros

  • It is easy to use, the customer service is great. They respond very quickly and all the team, specially the Munich team has been awesome.
  • Once I had had all the information added to the program, I made some test reservations and it was really easy to use and could ask all the information that I needed to make a reservation.
  • Cons

  • But this is rather the problem of the activity provider and not trekksoft and this is not a major issue. Further I dislike that tours have to be entered always in all choosen language.
  • What I mean by that is that the person complaining doesn't seem to be learning enough about the system to understand it but rather just complaining that things don't work.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos