Microsoft Bookings is a very simple and flexible booking system and i am using this excellent service for last many years and my overall experience is very incredible with this service of Microsoft.

Microsoft Bookings is helping businesses to manage their appointments and online bookings in a very smart way. They are also offering free trial version which is very good for checking and testing of service and later you can purchase it for enjoying complete benefits of this amazing service. You can cancel and reschedule your bookings without any hasstle and this service keeps you up-to-date with upcoming events and developments.

I would like to see more features and simple integration with other microsoft products then this service will further enhance there capabilities.

It was harder to set up than the competitor. But it has additional options so worth it if you could figure it out.

It has all of the same features of the previous system that we were using. It has some features that other systems dont. The clients have been able to use it with no challenges. The reminders are worth it that it sends to people.

We were required to change to Bookings and it doesn't allow us to use Zoom easily with our students. However being forced to change to Teams did not matter since we have the full o365. Wish you could remove the price from the service.

Very easy to implement. Easy to create appointment types and place on our main website. Great flexibility in customer email communications, with reminders of appointments and such.

While it's functional on a basic level, there are many many annoyances that just are unexplainable. First, you can access bookings via the web app, or you can access bookings via a Teams plugin, or use an iOS app The problem is, each method provides you a different set of options when creating the booking. Zero consistency. In order to use bookings, you need to add everyone that uses it to the staff, AND, you have to give them full admin control. If someone gets to create bookings, they can also go in and muck with all of the settings. Horrible! The next access tier down is that they can view bookings, but not create or modify them. That's next to useless, if you ask me. Also, every staff member's calendar now shows up in bookings. If you have a receptionist making bookings, there would be no need for their calendar to show up. In the Teams version of the app, you can remove the useless calendars. On the web version you cannot. But on the Teams version, you only have very rudimentary options for creating a booking, so you need to use the Web app to access it. The home page in the web app is useless. It's got buttons for setting up the first time, but not what you need for day to day stuff isn't there, and there's no apparent way to change it. In the calendar page, you can create bookings. There are boxes for customer notes and internal notes. However, once you put anything in there, the boxes are no longer labeled as to what they are. Horrible design.

I have completely gone hands-off with scheduling my time. I just check my calendar every day and my time with customers is already arranged. I just join the meeting at the time required.

This software has completely removed me from the need to schedule my time with customers. I used to have to reach out to each new customer directly and deal with finding time on my schedule that worked for them. I also had to deal with different time zones which made this task even more difficult. I especially like that it builds in downtime between my calls with clients. This gives me the flexibility to prevent back-to-back meetings without having to manage it myself.

I do wish the software would allow me to create a single SKU and allow the customer to book 1 hour, 2 hours etc rather than having to create a SKU for each number of hours.

I recommend and rate 10/10

I can schedule whole year and can track my day to day tasks. I never miss any appointment or meetings because I can quickly check my daily work load.

The size of the work space is little bit short to show all details about title and times.

I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition.

It was free with my Microsoft 365. Honestly that is probably the one thing I liked.

If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature...

Pretty frustrating. There seemed to be a lot of potential. We used Bookings to schedule an online client event with team members. We managed to make it work, but during the process realized this product is almost specifically designed for a "Hair Salon" type booking structure. Hopefully there will be iterations to make this work more for general business use.

Integration with Office 365, price, booking pages Some of the scheduling features

Cannot get a "bookings" link for an individual Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations.

Microsoft bookings is very easy to use, Especially for first time users,it's easy to syn with outlook calendar.

There is no cons that I have seen while working with Microsoft Bookings.

This system has saved us countless hours and a great deal of confusion for scheduling parent-teacher conferences for 60+ staff and 1000-or-so families. It is easy for those making bookings, and staff have immediate access to the details of their bookings through their O365 calendars.

Ease of use, 24/7 availability for clients, minimal staff time required for setup and administration, automatic calendar / Teams meeting creation for staff, reminder emails for everyone involved.

Initial configuration is time-consuming and not always intuitive, and there is no way to remove the wildcard "Any staff" option from list of staff members clients can choose.

It has allowed me to organize, plan and manage appointments in a completely different way, since it is very practical and speeds up work noticeably.

Program appointments in a different way, allows you to customize and perform them from anywhere online with efficient management tools available hours and automatic confirmations, also allows you to incorporate ads that are considered of interest and reprogramming is another fundamental function, also offers alternatives to enter appointments manuals of the people who booked by phone, so I think it is a tool worth using. What I like most about this tool is that it has an application for the cell phone that allows real-time communication with the aforementioned person to maintain contact and exchange any information that is necessary before or after the appointment.

This is limited for users who have Office 365, which is a bit expensive package, but I think it's worth paying.

I like that i can control my availability with clients.

I like that people who visit my website can book time with me without having to create a big e-mail chain to arrange a meeting time.

took a bit of time to figure out the specifics and how I wanted it set up for me. But is easy to use once that's sorted out.

Fair

Easy to use Integration features Is part of a comprehensive solution.

Bookings is being retired by Microsoft soon.

Overall the experience has been great. Both staff and clients love it.

I like that the software integrates with our Outlook Calendar. I can easily change users availability and it makes it easy for clients and our staff to schedule appointments. Clients like that they receive an email confirmation and reminders of their upcoming appointment.

I wish that their was the option to have the clients name listed as the main heading on the outlook calendar. Currently staff need to open the calendar appointment in order to see who they are going to be meeting with.

I like the concept of bookings online. While this software was easy to set up, the backend work did not function how I had hoped.

This was not easy to maintain. I had issues syncing calendars. We missed appointments and had lots of miscommunication.

Never got it fully configured. Not intuitive. useless.

nothing - I could not figure out how to configure the program.

this app is almost impossible to set up within my organization. I cannot figure out how to add available times and the times that showed for appointments were never complete. What a frustrating experience.

Microsoft Bookings is a very unique software that makes it very easy to book appointments, as the name suggests. It is a solution for people who need to incorporate sophisticated scheduling without much hassle at all.

The polished interface of Bookings provides a very professional look to the application. The ability to add an email reminder is extremely helpful for confirming services.

The interface for notifications is great because it is built off of Microsoft's platform; however, there isn't an easy way to notify someone who isn't apart of the team, such as a company group email.

Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. You can easily put the link as a button onto your facebook and website for your client to set up a meeting with you.

The url for the booking is extremely long!

We use Microsoft Outlook and this software goes great with it. I can easily schedule my meetings on Outlook. Streamlining the booking process is very easy.

Not every one is familiar with this software so you need to guide and train others for using this software.

It’s pretty easy to use from a user and admin standpoint. I assist people with Bookings much more than use it, but I see it’s usefulness

I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details gets funky

Since this is part of the Office subscription we already use in our company this software was a great no additional cost component for our needs

The one thing that is missing was the ability to have the person booking set a time period that works for them instead of being locked into creating set intervals

Honestly, I think we just need to use it more but my initial impressions are that it is just ok. Hopefully with more time we will be able to take better advantage of it's features.

We just started using it and I like the idea of what it can do but getting it setup and the office to use it will take a bit of time. The parts I have played with seem good but again it is kind of tricky to setup and sync things.

We have office 365 but we have to upgrade licenses to use it and share calendars - now maybe there is a better way to use it but so far it does what we want but not the way we want it to work. It also took a bit to figure out how to get it to work/be visible for multiple users.

For my small business clients can easily visit the booking page and make their appointments for when they need. The 24/7 Service allows me to focus on other tasks that are involved with the business. In a digital world this is more than necessary.

There is nothing bad I can say about this software

I feel the application is still very new even though it is already a couple of years old, maybe they are not developing it enough yet but I am sure it can be more useful if it extends outside the Office 365 ecosystem.

It has excellent integration for office 365 so our company uses it daily and the good thing it is very easy and intuitive to use, you can schedule various functions for each one of the staff and make meeting notes.

The problem is it only works with office 365, outside of that ecosystem there is no way to stay connected and continue using this application, I hope it can be used in smartphones soon.

OVERALL EXPERIENCE HAS BEEN GREAT. LOVE THE PRICES

THE DISCOUNTED RATES. WHEN I USE BOOKING I CAN ALWAYS FIND A GOOD HOTEL RATE.

THE ADS ALWAYS POP UP. SOMETIMES THE POP UPS BECOME A DISTRACTION FROM MY TRAVEL SEARCH.