Our experience with Day force has been great from Implementation on. We never felt alone.

Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.

Pros

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Managing your own settings means lots of potential for success and mess

Honestly, I am pretty neutral at this point. For each thing that has changed for the positive, there is something else that has changed for the negative. I am still optimistic this will work out for the better in the long run but as in my previous comment, implementation has been extremely difficult and we are in a severe situation with our clients and investors on the 401K funding situation.

Pros

-Ability to control the majority of your settings -Real time gross to net calculations -Great payroll auditing tools -Many standard reports and ability to tweak them to your needs -Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Cons

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place. We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process. Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required. I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

Payroll and scheduling needs all under one roof

Dayforce has really trained me into using numbers to schedule employees so that I am accurately staffing and not wasting money overpayment

Pros

I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget.

Cons

I really believe there are quite a few feature on this software that are completely redundant and repetitive.

Dayforce - Implementation Beware

Bumpy at best. Some days I actually say I miss ADP.

Pros

I like the 'one' database aspect the best.

Cons

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Phenomenal Human Resources Software, Highly Recommended!

My overall experience with Dayforce HCM has been great. It took me only a couple of minutes to set up my payroll administration preferences, my benefit preferences, as well as several other aspects of the on-boarding experience which employers typically ask of their new employees. I have not experienced any issues thus far in using Dayforce HCM, and I have been using it for quite a while now.

Pros

There are multiple things that I enjoy about Dayforce HCM, some of which include the ability to simply and efficiently administer payroll information such that employees would be able to enter their personal bank account information, how they would like their pay distributed among multiple bank accounts, if applicable. I also very much like the simplicity of the user interface when dealing with benefit administration, which can get very confusing with other HR softwares, but not with Dayforce HCM. Keeping tracking of PTO is also very streamlined, as the amount of PTO available increases, or decreases, in real time. Paystubs are easily accessible, also. Lastly, customer service, whenever needed, is always happy to help and is always available to answer the call in a just a few minutes. Highly recommended.

Cons

The only possible aspect that I can point out as a negative when it comes to Dayforce HCM is its pricing brackets. Compared to other HR services, the price is a bit more expensive, which may become an obstacle for some, but when considering the value of the service you would be getting, I feel it is well worth it. Outside of the potential pricing barrier, I honestly have nothing else to point out as a negative, as the service does everything it promises to be able to do, and efficiently.