All Flock Reviews
1-25 of 59 Reviews
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Allen
Verified reviewer
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Flock a great choice for an HRIS/Benefits portal
Flock allows onboarding to start quickly, reducing the administrative burden associated with processing new hires. Consolidating and pushing employee data management to the employee further improves the efficiency associated with employee data management.
PROSFlock offers instant onboarding enabling our organization to initiate onboarding with minimal candidate information by deferring data collection until a new hire is invited when they enter their information. The efficiency gains are tremendous.
CONSThere isn't a lot I dislike. Flock does a good job of continuing to make improvements so most issues are fairly minor.
Julie
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
So Convenient!
It really makes my HR tasks easier and more efficient. I can't imagine not having it. I also get a lot of comments from new hires about how easy it was for them to complete tasks before the first day.
PROSI love how easy it is to make an offer to an applicant, fill out the W4 and I9 and do other onboarding tasks, enroll in benefits, and track PTO. Makes my job so much easier and reduces paperwork.
CONSThere always seems to be a glitch or hiccup when we enroll in dental/vision benefits. Partly, it's due to having just one application for both, but the system places the check mark in the wrong box often.
Reasons for switching to Flock
I don't know. It was a year or so before I started here.
Sam
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
If you want 75% of BambooHR
If you are a small company and just want to electronically keep the HR Data on a cloud platform, this could work.
CONSHowever, you will soon grow out of this system. It doesn't meet all your immediate HR needs. For example...you cannot upload your own documents/templates to use for onboarding...you'll have to copy and paste the content unto their template...limited customization on leave of absences...lack of payroll function and limited customization on uploading documents.
Christopher
Verified reviewer
Building Materials, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Flock just keeps getting better with each iteration.
Very, very good. Completely transformed our benefits administration!
PROSOverall the customization and adaptability of the platform are my favorite aspects. Often products like this are over-thought and try to do too much without giving consideration to industries that don't fit the norms. For our company we can keep it simple as we build our systems while gently coaxing an old-school manufacturing firm into the 21st century.
CONSNot much to dislike. Mostly minor items that aren't real hurdles. 1, wish employee tasks could have an expiration or time-out feature. Admin view of employee tasks is clunky with all the employees who ignore their tasks. 2, would be nice if login had a longer window before logging me out.
Reason for choosing Flock
Pricing and design.
Christy
Machinery, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Simple, Clean, Efficient
Flock has allowed me to be more efficient in my position, freeing up my time to work on more employee centered projects and allowing employee's to have a better understanding of the elections they make during enrollment.
PROSI finally no longer need to use 4 different portals when setting up a new employee with benefits. I use just Flock and it sends all of the information needed to my carriers. With a growing business, I needed to be efficient when it comes to data entry and flock has done that for me. The design is very simple to follow and prompts you to the next page, so nothing is missed. Need to add something or upload information, contacting the Customer Support staff for help integrating new features is easy, and they are great to work with.
CONSThere isn't anything that i do not like about this software. Currently there are a few features i haven't fully learned yet, but having played with them a few times, it seems simple to use and follow.
Reason for choosing Flock
Flock integrated with our brokers/vendors.
Kyrsten
Building Materials, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Powerful & Adaptable HRIS
This has helped immensely with streamlining our Open Enrollment process, employee communication, and really Benefit Administration as a whole. The reporting features have been of huge value with the required State and Federal fillings for EEOC, Benefits Census, Self Billing, etc. With 5 locations across 3 states, this platform has made Benefit Administration much less time consuming and empowered our employees to understand and set up their benefits.
PROSHands down a leader in customer service. I have never worked with such a responsive team before and it is a needed breath of fresh air. If for any reason you have a need for something not already set up in the system the team works diligently to build what is needed - and quickly.
CONSThe only possible speed bump we hit on occasion is that our less tech savvy employees have a tough time getting used to FLOCK at first - change is difficult after all.
William
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Product, Highly Recommend
Overall I am extremely happy with Flock. The price and customer service will make me recommend this product 10/10. The limitations are an inconvenience but there is usually a work around so it wouldn't ruin my experience.
PROSThis software is very simple to learn and implement. If there are any question I may have, Flock has an excellent service team to help me the very same day, usually within a couple of hours. The price is another huge selling point. A lot can be managed from this platform at such an excellent price.
CONSMy least liked feature is the software's limitations. The system is so user friendly and less expensive because of those limitation. I know they are current updating as they can but features such as editing a W2 rather than deleting and resubmitting would be helpful for the client.
Rick
Verified reviewer
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
Cleaner, leaner alternative to Slack
After moving over to Flock, no one on my teams misses Slack. We feel quite at home and are getting good work done.
PROSI like the integrated Chrome extension as an alternative to the web version of Flock: it's faster and provides desktop notifications that actually work. My team has appreciated the move from Slack to Flock. It's faster, the UI is cleaner and easy to understand. All the essential integrations are there under the + button and a lot of the unnecessary buttons and links that distracting in Slack are gone in Flock. I really like the image annotation tool. I don't have to install a separate Chrome extension to annotate screenshots. The name is cute.
CONSOK, I'm thinking... The Chrome extension does hog RAM and CPU cycles.
James
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Easy IM
We use Flock at work every day. It’s easy to use, easy to set up, and honestly, fun to use. We never miss a thing, you can set calendars together, share files and many more things
PROSThis software is easy to set up, works great, and helps me connect with my peers at work
CONSThey have an update about once a week. Which I guess is good because they’re keeping their software up-to-date, but also a little annoying to have to update the software very often
Reason for choosing Flock
We use Flock free version. It was the best fremium software for IM.
George
Verified reviewer
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
We are using Flock to reduce our previously intensive paperwork for HR and Benefits! We LOVE the car
I love the customer support. Even though the platform is so intuitive and easy to use, there is always an active follow-up from the customer service team to make sure everything is going great.
CONSThere is nothing as such I dislike about Flock.The customer is always the problem with HRIS companies as I have seen, but till now I haven't faced anything in flock, though extremely helpful customer service.
Irfanudeen
Higher Education, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Connect with your workforce anywhere anytime
I really love to connect with versatile people in my company through flock, sending birthday wishes to the unknown friends, making new team-mates, connecting with various department in the company.
PROSFlock is one of the application which I use most in my routine for sharing the information with my workforce. Every employee in my institute connect easily without wasting time is looking for correct mail id or contact number. We can update our contact number in the flock which allow our employees to reach us in the needy time. Flock is available in mobile application, website, and windows application.
CONSSo far I never felt anything as a drawback of flock, I only reaping the benefits from Flock. I can easily connect with my HR and clear my queries immediately through flock.
Monica
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Stellar Benefits Admin Platform for Small Group
My overall experience with the Flock platform has been EXCEPTIONALLY WONDERFUL AND USER-FRIENDLY AND RELIABLE!
PROSThis platform is really user-friendly for the Administator and the end user. The Technical Support is STELLAR and priceless when it comes to client services and support.
CONSI would like a little more flexibility with the reporting feature.
Reason for choosing Flock
We selected this platform for the technology (features), technical support, and pricing.
Reasons for switching to Flock
We selected this platform for the technology (features), technical support, and pricing.
Hae Rim
Human Resources, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2018
Not quite there yet~
I have a local client who've integrated FLOCK as their HRIS last year. They were with ADP Workforcenow but have decided to move out (long story...) of ADP due to many issues that they have encountered. Fortunately for my client, the cost of FLOCK was paid by one of their partner - so it's a free software for them. In a nutshell, FLOCK is not quite there yet - and I am comparing this to BambooHR and Gusto. It doesn't have built in payroll and doesn't have a standard ATS. It is still trying to figure out e-Signature functionality but it's still very limited. Other than that, it does basic storage of personnel information, upload files, track time-offs, and enroll in medical benefits. It's free so my client can't complain but from someone who've used other leading HRIS, FLOCK isn't quite there yet.
CONSNeeds to improve its e-signature functionality and the ability to take any PDF/Word file and able to use it as e-Signature document. No payroll, ATS, performance management, etc.
Barbara
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
You'll Love Flock!
We went from a manual paperwork process to having Flock as our HRIS. Overall the experience was easy from set up to daily use.
PROSFlock is easy to use, for myself and my employees.
CONSI can't think of any cons of using Flock. The system works great for us.
Donna
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Flock is a great tool to assist any HR office.
As a one man HR Department it saves me time, helps keep compliance and provides custom reporting I need.
PROSEase of implementation, on boarding and benefits enrollment are all time consumers and with Flock it saves manhours.
CONSWould like more integration with other vendors.
Reason for choosing Flock
Great product that is very affordable for a small business.
Reasons for switching to Flock
Onboarding and open enrollment needs.
Maura
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
The best HR management tool
I have found Flock to be the best tool for employee time off and company wide calendar viewing.
PROSIt's easy for all employees to access to view their benefits/time off
CONSThe calendar has limited space to view time off
Mahara
E-Learning, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2022
Great application for frequent follow-ups
Portal is very easy to use for a bingers also. Can track every thing in a single window.
CONSIf you dint follow the task regularly , its hard to re- create in again. Since higher management need to approve for it.
Randy
Insurance, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Beneefits Administration
Flock works very good for a Company that wants to offer online benefits enrollment for their employees.
PROSFlock is very easy to work with and set up for online benefits enrollment and administration.
CONSUnfortunately, the system doesn't integrate with Payroll software, so their is an extra step in the payroll deductions for benefits.
Reason for choosing Flock
At the time, it was an easy transition to offer online enrollment with out having to worry about changing the Company payroll system.
Chris
Information Technology and Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2020
Great tool for our company
It keeps up with our accrual of PTO very well and keeps things easy to track.
PROSThe ability to see our employee documents in one place is great, and the ability to see important dates within the portal and when people are taking vacation is very useful. We have the ability to add calendars to Outlook that sync with this information.
CONSSometimes the calendar sync breaks (but I'm leaning towards it being an Outlook issue).
Reasons for switching to Flock
Cost, ease of use.
Melissa
Legal Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Very Easy to Use
Support is really quick and helpful. We had an issue where it was breaking down premiums bi-weekly instead of semi-monthly and they helped us get it fixed literally within hours.
PROSI really like the easy of use of the system. Getting employees setup to elect benefits is really simple and I get an email with all their elections once done. I also like that it breaks down employer costs versus employee costs so that employees can play around with adding dependents etc.
CONSI haven't come across anything that I dislike about the system as of yet.
Melanie
Biotechnology, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
HR/Accountin Use
We are solving the issue of HR management and document retention. Once I have time, I will integrate it with ADP our payroll software to make that process seemless.
PROSI like that it has all the information for employees and we get notified if employees make changes
CONSNothing honestly. I have not incurred any issues.
Gina
Biotechnology, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2019
Love this product!
Makes Benefit Administration for new hires, employees and open enrollment run so much smoothly. Love not having employees have to fill out enrollment paper forms.
CONSI would like to see more custom reports that I can create
Mohammed
Online Media, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Flock is the way
Really good and hope it gets better every year.
PROSI like how the UI makes it easy to navigate and use.
CONSI do however think they should send out more emails on new updates.
Reasons for switching to Flock
Something more cheaper and affordable.
Keith
Accounting, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy to Use and Great User Interface
Great experience. Very easy to use and great user interface for the end user.
PROSFlock is very simple and easy to use. My company uses Flock for management employee benefits and I login to it once a year and can easily navigate without additional instructions.
CONSNo cons - great product. The user interface is very user friendly and easy to navigate.
Alison
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Love Flock
Very easy to use and communicate instantly with my co-workers.
CONSCannot thing of anything I do not like about Flock.