We are unable to manage everything internally due to time constraints. Fortunately, PayPro's staff is highly cooperative and handles much of the work for us. their expertise and ability to answer our queries make us feel at ease, and we are very satisfied with their services.

At present, our experience has been positive, and we have no issues to report

We run our 250-person non-profit HR, time and attendance, and payroll functions on this system. We're basically very happy with it. The implementation staff were excellent!

Paypro's system has a very extensive feature set, so it seems to be able to accommodate just about anything one could want to implement in terms of payroll, time and attendance, or HR. I love the reporting, which makes it easy for an Excel user to create custom reports. The customer service staff is generally knowledgeable and helpful, and usually quick to respond.

Due to the extensive feature set, there is a pretty heavy learning curve to understand and use all of the features. That's to be expected with a system of this complexity.

so far it has been very good. there are some kronos issues with year end reports not exporting due to size and although it is July, i have not had an resolution from kronos on this issue that arose for year end 2019

hr and payroll together is great and all the reporting available

we are currently being switched to a 'new look'. so far, i do not like it and wish that the classic view would stay as an available choice and not be going away

We switched to Paypro from another payroll company that was causing us a lot of grief. The payroll process is very smooth with Paypro. There is always someone available to help if I have any issues with processing or any part of the system. Every part of the process is streamlined and very easy to understand. Five star review from me for sure.

The only con I can think of is some of the reporting. I had some issues in the beginning but the more i used the system - the easier it has gotten.

Good

Relative ease of use and the scan in for employees

The recent change in setup of menus without informing us !!

Great Management team on TLM /Payroll/Tax Dept. Very supportive team members. Enjoy my working experience with [SENSITIVE CONTENT HIDDEN] and Tax Team ([SENSITIVE CONTENT HIDDEN]). Professional and helpful. Listen to issues and provide solutions in a timely manner.

Different Helpful Modules. Helpful Reports. User friendly.

Making negative adjustments on paycheck needs some work.

Easy to use and navigate. You have a payroll specialist and tech support who are assign to your account.

Creating a new report could be confusing, but you have support who is always available to help.

The ease of use and ability to process our payroll seamlessly has been a vital part of our operation for 20+ years

We have been happy with PayPro, and cannot share a "fault" with the product. -for a long time it has helped us to process our payroll and be efficient.

We have had a great experience. We are a small company but run complicated payroll structure. Paypro has been great at understanding our needs and making things easy

The software is great but the team and support staff is exceptional.

We have not had any major issues to date

We use Paypro to manage our HR admin duties around payroll and compliance.

Paypro takes a typically frustrating part of running a business and makes the entire process easy - anytime I've needed anything, their team was right there to help us along.

Nothing I can think of. Paypro keeps us compliant, up-to-date and we have not had any issues to date.