PayPro Workforce Management

RATING:

4.7

(10)
Overview

About PayPro Workforce Management

Over the past 30 years, Paypro has grown into a full service Human Capital Management provider, helping its clients in all aspects of payroll, time and labor management, human resources and employee benefits. Paypro has built its business model around world-class customer service. The company’s unique philosophy and approach to service provides each client with a dedicated customer support team facilitating the management of an entire workforce from pre-hire to retire. We are rapidly expanding, paying over 250,000 worksite employees and processing over 5 billion dollars in ACH transactions annually. The Paypro workforce management solution powered by UKG helps you with greater efficiency through automation and greater visibility through real-time data. With Paypro work...

PayPro Workforce Management Pricing

Please contact Paypro Workforce Management directly for pricing information.

Starting price: 

$0.01 per month

Free trial: 

Not Available

Free version: 

Not Available

PayPro Workforce Management Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPro Workforce Management

10 Reviews

User Profile

Khallyl

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Exceptional customer service provided for our business

PROS

We are unable to manage everything internally due to time constraints. Fortunately, PayPro's staff is highly cooperative and handles much of the work for us. their expertise and ability to answer our queries make us feel at ease, and we are very satisfied with their services.

CONS

At present, our experience has been positive, and we have no issues to report

Greg

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

Excellent HR and Payroll Management System

We run our 250-person non-profit HR, time and attendance, and payroll functions on this system. We're basically very happy with it. The implementation staff were excellent!

PROS

Paypro's system has a very extensive feature set, so it seems to be able to accommodate just about anything one could want to implement in terms of payroll, time and attendance, or HR. I love the reporting, which makes it easy for an Excel user to create custom reports. The customer service staff is generally knowledgeable and helpful, and usually quick to respond.

CONS

Due to the extensive feature set, there is a pretty heavy learning curve to understand and use all of the features. That's to be expected with a system of this complexity.

Reason for choosing PayPro Workforce Management

PayPro seemed to offer a more compete feature set and better reporting capabilities.

Reasons for switching to PayPro Workforce Management

We needed to consolidate all of these functions into one modern system.

Charlotte

Individual & Family Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2020

overview

so far it has been very good. there are some kronos issues with year end reports not exporting due to size and although it is July, i have not had an resolution from kronos on this issue that arose for year end 2019

PROS

hr and payroll together is great and all the reporting available

CONS

we are currently being switched to a 'new look'. so far, i do not like it and wish that the classic view would stay as an available choice and not be going away

Reason for choosing PayPro Workforce Management

easier to switch within the same company and other choices did not offer anything wildly different

Reasons for switching to PayPro Workforce Management

that system was only payroll and didnt offer much at all. our business had outgrown it

Debra

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Paypro is a pleasure compared to other payroll companies

PROS

We switched to Paypro from another payroll company that was causing us a lot of grief. The payroll process is very smooth with Paypro. There is always someone available to help if I have any issues with processing or any part of the system. Every part of the process is streamlined and very easy to understand. Five star review from me for sure.

CONS

The only con I can think of is some of the reporting. I had some issues in the beginning but the more i used the system - the easier it has gotten.

Reasons for switching to PayPro Workforce Management

Every payroll day was a problem. It was very hard to get assistance on the phone and when help was available - the phone calls took hours to complete.

Ken

Facilities Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

The Point

Good

PROS

Relative ease of use and the scan in for employees

CONS

The recent change in setup of menus without informing us !!

Reason for choosing PayPro Workforce Management

Their commitment to IT development

Reasons for switching to PayPro Workforce Management

We wanted in-house processing

Aleem

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

PayPro Software User

Great Management team on TLM /Payroll/Tax Dept. Very supportive team members. Enjoy my working experience with [SENSITIVE CONTENT HIDDEN] and Tax Team ([SENSITIVE CONTENT HIDDEN]). Professional and helpful. Listen to issues and provide solutions in a timely manner.

PROS

Different Helpful Modules. Helpful Reports. User friendly.

CONS

Making negative adjustments on paycheck needs some work.

Reason for choosing PayPro Workforce Management

Chose PayPro Management because the product is good and easy to use. Additionally, customer service provided by [SENSITIVE CONTENT HIDDEN] is very good. Product is also competitively priced.

Elina

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2020

Glad we chose Paypro

PROS

Easy to use and navigate. You have a payroll specialist and tech support who are assign to your account.

CONS

Creating a new report could be confusing, but you have support who is always available to help.

Reason for choosing PayPro Workforce Management

Easier navigation and dedicated account manager.

Reasons for switching to PayPro Workforce Management

cost and we were going to be assign an account manager for payroll and tech support.

Mark

Hospitality, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

PayPro has been our "go to" for 2 decades

PROS

The ease of use and ability to process our payroll seamlessly has been a vital part of our operation for 20+ years

CONS

We have been happy with PayPro, and cannot share a "fault" with the product. -for a long time it has helped us to process our payroll and be efficient.

Jordan

Financial Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

PayPro has been a great asset for our company

We have had a great experience. We are a small company but run complicated payroll structure. Paypro has been great at understanding our needs and making things easy

PROS

The software is great but the team and support staff is exceptional.

CONS

We have not had any major issues to date

Anonymous

2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Obious choice for businesses in need of a reliable payroll, compliance and workforce mgmt solution

We use Paypro to manage our HR admin duties around payroll and compliance.

PROS

Paypro takes a typically frustrating part of running a business and makes the entire process easy - anytime I've needed anything, their team was right there to help us along.

CONS

Nothing I can think of. Paypro keeps us compliant, up-to-date and we have not had any issues to date.

10 Reviews