Sequoia
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Most Helpful Reviews for Sequoia
1 - 8 of 8 Reviews
Jeremy
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A great PEO
Overall positive. They do a wonderful job of helping us take care of our most important asset: our people.
PROSExcellent customer service with quick response times. They have knowledgeable staff who can assist with tricky situations. They make payroll, benefits, and compliance much easier than handling it all by yourself.
CONSThe prism HR software can be a bit clunky, although I know that have constantly rolled out updates to improve their software platform.
Vendor Response
Thank you for sharing your experience with Sequoia One, Jeremy! We're ecstatic to hear you're happy with our client services' response times and expertise. Since the time of your review, we've made numerous changes to help our clients streamline their operations and scale more efficiently. We'd love to walk you through these changes if you haven't experienced them already! Please reach out at contactus@sequoia.com so we can discuss.
Replied May 2024
Anonymous
10,000+ employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2024
A good analytical tool what you need for daily reporting
1. UI design if flawless 2. ML and BI works very well 3. It does import data from other tool easily
CONS1. A bit expensive 2. Not mobile friendly 3. Downloads are not regulated
Vendor Response
Thank you for taking the time to provide feedback! We share these notes with our team and immediately get to work on improving experiences. It looks like you used our platform during a free trial and all capabilities may not have been available to you at that time. Our Sequoia consultants would love to learn more about your needs and walk you through additional functionality. Please reach out at contactus@sequoia.com so we can discuss.
Replied May 2024
Stefania
Public Safety, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2023
All in one software
The few software bugs involving paystubs were frustrating to deal with but once customer service was contacted it was resolved swiftly.
PROSSequoia is compact with all aspects of HR management, benefits administration, and payroll all in one! It was convenient to be able to locate all company necessities in one portal.
CONSSequoia’s software had a few IT bugs that did not allow users to see their paystubs.
Vendor Response
Thank you for leaving a review and sharing your experience with Sequoia, Stefania! It's great to hear that our client services team immediately helped you when you ran across some technical issues. We're continuing to make platform improvements that give you the best experience possible — if you have any additional feedback on how the platform could help you even more with your HR workflows, don't hesitate to drop us a line at contactus@sequoia.com.
Replied May 2024
Joshua
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Great PEO - Sequoia One
Easy to use, great partnership to help us scale our business
CONSSome tools could be improved, but the Sequoia team has them on their roadmap so it's a temporary inconvenience
Vendor Response
Thank you for taking the time to provide feedback, Joshua. We're happy to hear that Sequoia One is helping you scale your business, and you would 10/10 recommend us to others. Since the time of your review, we've had numerous improvements to our platform and offerings. We hope you've had a wonderful experience with those. Feel free to reach out at contactus@sequoia.com should you have any feedback!
Replied May 2024
Chelsea
Human Resources, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Sequoia Team is Great and Platform is Great
The Sequoia platform is very intuitive, updated, and organized. It is easy to find what I need in relation to benefits. If I have a question regarding my benefits, the Sequoia Advocate team (their help team) is very responsive and helpful.
CONSN/A - best benefits system I've used thus far.
Vendor Response
Thank you for sharing your experience with Sequoia, Chelsea! We are so happy to hear that we're the best benefits system you've used. Our product and services teams consistently work hard to ensure we come through for our clients, and it's wonderful to know we hit the mark.
Replied May 2024
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2022
HR solution for future
All the benefits, payroll info are in one place. Very easy to input time, manage benefits. And the best part is I can retrieve all my health insurance IDs.
CONSThe user experience is not as seamless.
Vendor Response
Thank you for sharing your experience and leaving a review. We love to see that you would 100% recommend using Sequoia to others. Since the time of your review, we've made additional improvements that enhance the user experience. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss.
Replied May 2024
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2023
Ok product
Simple to navigate for timeclock, payroll services, and benefits enrollment
CONSHard to login to, slow to update, didn't have easy connections to benefit vendors
Vendor Response
Thank you for providing feedback! Reviews like yours help us to improve experiences with Sequoia, across the board. Since the time of your review, we've made numerous changes to improve the speed and reliability of the platform, as well as help clients streamline their workflows. We'd love to walk you through these changes and have you experience our new improvements. Please reach out at contactus@sequoia.com so we can discuss.
Replied May 2024
Rebecca
Marketing and Advertising, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2021
Good platform but could be better
I liked that the features were all on the left side
CONSIt was very difficult to navigate and payrolls weren't clear enough
Vendor Response
Thank you for taking the time to provide feedback, Rebecca! We take our clients' reviews to heart and immediately get to work on improving experiences with our platform and service team. Since your review, we've made numerous platform updates, including a refreshed admin dashboard that makes certain features and workflows even more accessible. We'd love to walk you through these changes if you'd like to see how client feedback like yours has helped us improve! Please reach out at contactus@sequoia.com so we can discuss.
Replied May 2024