About Zest

Zest is a benefits management and employee engagement software that can be customized and personalized to deliver an engaging employee experience.

Zest aims to build a future where any organization can offer employee benefits without compromising on the cost of technology, user experience, or performance. The software is designed to ensure every employee remains fully engaged through intelligent scheme design, an exceptional user experience, and precisely targeted communications.

Zest provides an employee benefits platform that was created using fresh, creative thinking with over a decade of industry experience.


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5 Reviews of Zest

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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July 2021

Andy from Bartlett Group

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Zest Benefits Platform

Very positive and would highly recommend.

Pros

The ability to implement an online benefits solution for our clients in matter of days not weeks is really important, as it allows us to scale up our business whilst also managing cost. The user journey is simple - most of the queries we would have from users on a previous benefits platform I used were due to struggles navigating the system. This hasn't been the case with Zest which really reduces the amount of time we spend administering the scheme; it's better experience for the employee too. The technical support we get from the Zest team is excellent and they are a great business to work with.

Cons

We would like to be able to configure more of the homepage design.

Reasons for Choosing Zest

Ability to configure any benefit, look and feel, data automation and simplicity of the user journey. Zest were also willing to demonstrate all of the functionality, particularly how data processing is automated.

Response from Zest Technology

Replied August 2021

Thank you Andy!

June 2021

Edward from Chaos Design

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Fantastic experience, great team, transformational technology

As a company to work with they are first class. A friendly bunch who deliver on what they say they will deliver when they say they will deliver it. They were much quicker in setting it up and gave greater value for money than the other competitors we explored.

Pros

It has transformed how we manage our employee benefits. All the processes we previously had to do manually have been automated and the platform is compatible with all the benefits we need. It now takes a fraction of the time to administer and is so simple and easy to use.

Cons

I have nothing negative to say about the platform

Reasons for Switching to Zest

They gave us all the services and functionality we need but were more reasonably priced and could set it up faster than their competitors

Response from Zest Technology

Replied July 2021

Thank you for leaving a review Edward!

August 2021

Kathryn from Huntswood CTC Limited

Company Size: 201-500 employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2021

Excellent product & customer service

Overall, very impressed with our Zest experience and we will continue to use this benefits platform for the foreseeable.

Pros

The attention to details and customization is impressive. The software helps minimise payroll errors and the customer service team and always quick and effective.

Cons

Our life assurance beneficiary selection could be improved.

Reasons for Switching to Zest

Improved capabilities, more modern appearance, ease of use.

July 2021

Justyna from Eisai Europe Ltd

Company Size: 501-1,000 employees

Industry: Alternative Medicine

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy to use and manage

Overall I am fine with the system, only using few times a week.

Pros

This software is relatively user friendly, easy to manage and display is easy to understand for the employees, does not have performance issue and the customer service team and quick on respondind and dealing with querys.

Cons

The only thing i don't like is the upload folder library as it stores the documents with a random names which is dificult to recognise and if any new document ends up having the same name would not allow to upload it unless the old copy is found and deleted, which is tricky to locate withing such small icons.

Reasons for Choosing Zest

This was chosen prior to me joining the company so cannnot comment on this.

Response from Zest Technology

Replied July 2021

Thank you for your kind words Justyna. We appreciate your feedback!

June 2021

Henry from Barracuda Digital

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great Support made implementation very easy.

Great support made implementation easy.

Pros

The software has enabled us to consolidate management of all our employee benefits and also encouraged us to look for more.

Cons

As time goes by I would like them to add more features.

Reasons for Choosing Zest

We already had benefits in place and wanted to manage them better, so this works perfectly for us.

Response from Zest Technology

Replied July 2021

Thank you Henry for leaving such a nice review.