Zest

RATING:

5.0

(5)
Overview

About Zest

Zest is a benefits management and employee engagement software that can be customized and personalized to deliver an engaging employee experience. Zest aims to build a future where any organization can offer employee benefits without compromising on the cost of technology, user experience, or performance. The software is designed to ensure every employee remains fully engaged through intelligent scheme design, an exceptional user experience, and precisely targeted communications. Zest provides an employee benefits platform that was created using fresh, creative thinking with over a decade of industry experience.

Zest Pricing

Pricing infomation provided on request by Zest Technology.

Free trial: 

Not Available

Free version: 

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Insights Dashboard

Zest Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Zest

5 Reviews

Andy

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Zest Benefits Platform

Very positive and would highly recommend.

PROS

The ability to implement an online benefits solution for our clients in matter of days not weeks is really important, as it allows us to scale up our business whilst also managing cost. The user journey is simple - most of the queries we would have from users on a previous benefits platform I used were due to struggles navigating the system. This hasn't been the case with Zest which really reduces the amount of time we spend administering the scheme; it's better experience for the employee too. The technical support we get from the Zest team is excellent and they are a great business to work with.

CONS

We would like to be able to configure more of the homepage design.

Reason for choosing Zest

Ability to configure any benefit, look and feel, data automation and simplicity of the user journey. Zest were also willing to demonstrate all of the functionality, particularly how data processing is automated.

Vendor Response

Thank you Andy!

Replied August 2021

Edward

Design, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Fantastic experience, great team, transformational technology

As a company to work with they are first class. A friendly bunch who deliver on what they say they will deliver when they say they will deliver it. They were much quicker in setting it up and gave greater value for money than the other competitors we explored.

PROS

It has transformed how we manage our employee benefits. All the processes we previously had to do manually have been automated and the platform is compatible with all the benefits we need. It now takes a fraction of the time to administer and is so simple and easy to use.

CONS

I have nothing negative to say about the platform

Reasons for switching to Zest

They gave us all the services and functionality we need but were more reasonably priced and could set it up faster than their competitors

Vendor Response

Thank you for leaving a review Edward!

Replied July 2021

Kathryn

Outsourcing/Offshoring, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Excellent product & customer service

Overall, very impressed with our Zest experience and we will continue to use this benefits platform for the foreseeable.

PROS

The attention to details and customization is impressive. The software helps minimise payroll errors and the customer service team and always quick and effective.

CONS

Our life assurance beneficiary selection could be improved.

Reasons for switching to Zest

Improved capabilities, more modern appearance, ease of use.

Justyna

Alternative Medicine, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Easy to use and manage

Overall I am fine with the system, only using few times a week.

PROS

This software is relatively user friendly, easy to manage and display is easy to understand for the employees, does not have performance issue and the customer service team and quick on respondind and dealing with querys.

CONS

The only thing i don't like is the upload folder library as it stores the documents with a random names which is dificult to recognise and if any new document ends up having the same name would not allow to upload it unless the old copy is found and deleted, which is tricky to locate withing such small icons.

Reason for choosing Zest

This was chosen prior to me joining the company so cannnot comment on this.

Vendor Response

Thank you for your kind words Justyna. We appreciate your feedback!

Replied July 2021

Henry

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great Support made implementation very easy.

Great support made implementation easy.

PROS

The software has enabled us to consolidate management of all our employee benefits and also encouraged us to look for more.

CONS

As time goes by I would like them to add more features.

Reason for choosing Zest

We already had benefits in place and wanted to manage them better, so this works perfectly for us.

Vendor Response

Thank you Henry for leaving such a nice review.

Replied July 2021

5 Reviews