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> Reviews of ADP Comprehensive Services. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ADP Comprehensive Services is a good fit for you!

Source: https://www.softwareadvice.com/hr/adp-comprehensive-services-profile/reviews

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ADP Comprehensive Services Reviews

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# ADP Comprehensive Services Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(134)

4

(89)

3

(29)

2

(10)

1

(3)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4

Value for money

4

Functionality

4.2

* * *

### Pros

"What I like the most about ADP comprehensive services is the ability for it to manage our taxes owed to each state for us."

"ADP Comprehensive Services helps us manage complex HR tasks like payroll, benefits administration, compliance, and employee support all in one platform."

"They provide excellent customer service for all aspects of payroll and HR whether it is payroll support, tax compliance, HR support, Open Enrollment, etc."

### Cons

"The system can quite often be 'clunky', often when I am using the field grabber tool for generating reporting, I don't have access to all fields until I clear my cache which is an inconvenience to other parts of my job."

"Some lag in timely and responsiveness from the customer service team."

"Customer support can be improved. If we don't get our assigned rep on the phone, we seem to get someone that puts us on hold for an hour+ and cannot provide the response we are looking for."

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ADP Comprehensive Services Reviews, Pros and Cons - 2026 Software Advice