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> Reviews of ADP Comprehensive Services. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ADP Comprehensive Services is a good fit for you!

Source: https://www.softwareadvice.com/hr/adp-comprehensive-services-profile/reviews/

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ADP Comprehensive Services Reviews

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# ADP Comprehensive Services User Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(134)

4

(91)

3

(29)

2

(10)

1

(3)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4

Value for money

3.9

Functionality

4.2

* * *

### Pros

"The Comprehensive Services model also provides access to HR, payroll, and compliance professionals who can answer questions and help us navigate complex employment issues, which has been a valuable resource for our team."

"ADP Comprehensive Services helps us manage complex HR tasks like payroll, benefits administration, compliance, and employee support all in one platform."

"They provide excellent customer service for all aspects of payroll and HR whether it is payroll support, tax compliance, HR support, Open Enrollment, etc."

### Cons

"Leave management also requires additional paid modules, which can be disappointing if you're expecting a more complete HR solution out of the box."

"Reporting is powerful but often feels bloated and difficult to navigate, making it challenging to quickly find the information you need."

"The system can quite often be 'clunky', often when I am using the field grabber tool for generating reporting, I don't have access to all fields until I clear my cache which is an inconvenience to other parts of my job."

* * *

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ADP Comprehensive Services Reviews, Pros and Cons - 2026 Software Advice