All ADP HR Assist Reviews

1-25 of 27 Reviews

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User Profile

Chasity

Verified reviewer

Oil & Energy, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Easy

PROS

What I like most is all you have to do is enter the data, the rest is done for you.

CONS

Cons are it could use some more features.

Tim

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2018

A great all around tool for payroll, HR, and administrative duties

PROS

Another ADP program which will give you peace of mind knowing that they have your back if anything goes wrong or if you need help figuring anything out. This program keeps all of your payroll, HR management, benefits, and other important files all in one easy to use place that everyone can access no matter where they are or what time zone they are working from. Being able to collaborate with timekeepers from across the country on different processes is vital and an amazing part of this program.

CONS

The customer support can be a little tricky to get in touch with if you don't have a dedicated representative who knows your company and is there to assist. It's a little more expensive than we wish it was, but what do you expect when you get one of the best payroll companies in the business who has been around and proven themselves.

Dana

Human Resources, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2019

Needs more features that small business can use

PROS

HR assist has great forms if you are looking for a template such as manuals, termination, offer letter.

CONS

Need more support for small businesses. Would like a cloud platform to keep each employees file of papers, etc in that can be supported by HR assist. Would like specific information on compliancy for the state we are in, via email, updates in the platform.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Great Concept!

PROS

ADP Assist (which I believe was ADP Workforce) helps with HR operations. It has a lot of information for an HR professional to assist with things such as FMLA, policies, keeping track of new hire paperwork, job descriptions. They have a feature called the HR Help Desk where you can ask for assistance with many HR related issues. This is a great feature because so many laws change and you want to have someone on your side in case you have an urgent question.

CONS

It does take a little learning to navigate ADP but once you do, its a wonderful tool!

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Another Great ADP Product

I used it on an almost daily basis whether updating our handbook or job descriptions. I also used it to ensure that we were compliant on all critical issues.

PROS

I love that I can complete so many tasks in one place. There are so many rules and regulations when it comes to HR reporting and compliance and this software really helps keep you on track and organized.

CONS

It takes awhile to get use to the software and learn to navigate your way around but once you get use to everything it makes reporting so much easier.

Lakesha

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2018

Sweet! You cant go wrong with this software!

PROS

This software has been around for a very long time. This software has a very impressive track record with multiple companies in various fields and ive been impressed with them .

CONS

Ive been impressed with them so I have not had bad to say abiut them Ive been using them for years and it is very user friendly

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

HR Assist review

PROS

it is very effective easy to use easy to handle

CONS

No any problem to handle does not find any problem

Jasmina

Consumer Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

AdP Assist

PROS

The features of this software are impactful, because it allows the users to gain access to view things they need and get assistance where they may need it as well.

CONS

I feel that there are no missing elements to this software.

Nikita

Computer & Network Security, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Single point storage of salary related data

Salary payouts, costing, issue for Form 16 all are resolved with this.

PROS

All salary related data are found in one place no need for any assistance from any person. Just login and all information whether pay slip, tax information ,declaration, reimbursements etc all found by just a click.

CONS

Customer support services is not that good, other than that the software is too good and I suggest that a company can trust this.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2018

A great tool from ADP

Excellent

PROS

A great tool to utilize and save all the necessary files and administration documents under one roof. Maintaining the payroll and benefits program and easily accessible by everyone authorized.

CONS

When it comes to ADP and their products nothing much to complain about.

Camila

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Daily user!

PROS

I like that the platform allow us to centralize and view all informations related the job, the payments, life events and the time of work. It's really nice to have it in a easy way. The platform is really focoused in security too.

CONS

The features could be improve, for example, for payments we only can have it in pdf, it would be great have it in excel. I think that the views could be more personalized by the user.

Kamara

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

I have a great experience with ADP.

ADP offer lots of incentives to their customers to help build their company. I like that it helps build a better group of trust with the client and customer.

PROS

It has all my paystubs I need for the past to the present store on this software any time I need them.

CONS

I have not had any problems as of yet as with this software, long as I submit my payroll on time I get paid on time.

Katie

Broadcast Media, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

ADP is the ABCs of payroll and HR management

PROS

It's easier than finding my HR department to ask questions (like time off balances) ... pay breakout, etc.

CONS

Cons are sometimes the app doesn't load and has tech difficulty, but it's rare.

Jason

Food Production, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Great all round management System

PROS

What I like most about this software is that all your information is stored in one place. You don’t have to be looking around or calling anyone to find your information.

CONS

I believe sometimes it takes a while for you to get in touch with customer support, other than that it’s a fantastic software.

Daimyo

Accounting, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Simple and easy to use

An overall simple experience that does not overcomplicate an employee's everyday process.

PROS

Easy for employee to use so that they can understand Pay, organizational charts and other features.

CONS

The system can be somewhat slow when logging in.

shamroz

Staffing and Recruiting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

ADP Review

Awesome BGC software.

PROS

It is a great help to verify the candidate and all the information the candidate has provided. it helps a lot to get genuine candidates for organization.

CONS

Nothing much everything is good. there is nothing which we can all as complain or problem.

stacey

Translation and Localization, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great functionality and ease of use

I like using this for payroll entries.

PROS

I like that all resources are easy to access for employees

CONS

Sometimes i end up on the phone with support for a while when having to fix an error.

Aaditya

Staffing and Recruiting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

ADP Reveiw

PROS

This software service is great for a total background verification of a candidate

CONS

nothing much , every thing is great about this software

Doris

Marketing and Advertising, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Great HR Platform

ADP is easy and quick and has all of your benefit and pay accessible anytime you need.

PROS

You have all your HR needs in one spot! You have your pay, benefits and retirement account information in one spot!

CONS

Not much to dislike so far, easy to use and always accessible to view all your benefits and pay. Recommend!

User Profile

Robert J.

Verified reviewer

Commercial Real Estate, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

HR in a Box

PROS

Easy to navigate FInding Checks, PTO Balance etc is simple

CONS

Newest UI is cumbersome and requires some getting used to

Travis

Law Practice, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Makes Human Resources a breeze

PROS

Incredibly user friendly, have all I need at my fingertips.

CONS

Have had a few outages with it, but nothing too bad.

Anonymous

201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

ADP HR Assist - Review

I will recommend this for Background, as it very helpful.

PROS

This software is very helpful to complete background verification smoothly

CONS

The process can be more simpler, and fast

Lisa

Electrical/Electronic Manufacturing, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Great HRIS Platform

Huge benefits to the organization, from document building, storage and communication, to overall organization of employee information.

PROS

ADP is quick and easy to use/set up and offers everything you need to manage HR in one convenient place.

CONS

Nothing negative to say about ADP and/or any of their products.

Rashunda

Education Management, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2022

Reliable platform

PROS

I like that they platform is from a reliable violent. I have used Thai other payroll management systems and this product is just as user friendly.

CONS

I feel we can add a way to integrate video chatting with the platform

Marta

E-Learning, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2022

Interface lacking

PROS

Allows for everything to be in one place

CONS

Difficult interface, glitchy, hard to set-up

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