What are ADP HR Assist users saying about the software?

Read what people like you have said about using ADP HR Assist software through verified user reviews

User Review Highlights

4.48

21 Reviews

5
12
4
7
3
2
2
0
1
0
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"You have all your HR needs in one spot. You have your pay, benefits and retirement account information in one spot."
  • icon"ADP is quick and easy to use/set up and offers everything you need to manage HR in one convenient place."
  • icon"User friendly, Good utilization for resources, Easy to Use - Background Check."
  • icon"Nothing much everything is good. There is nothing which we can all as complain or problem."
  • icon"Cons are sometimes the app doesn't load and has tech difficulty, but it's rare."

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Showing 1 - 21 of 21 reviews

User Profile

Chasity

Verified reviewer

Company size: 51-200 employees

Industry: Oil & Energy

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2018

Easy

Pros

What I like most is all you have to do is enter the data, the rest is done for you.

Cons

Cons are it could use some more features.

Tim

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

April 2018

A great all around tool for payroll, HR, and administrative duties

Pros

Another ADP program which will give you peace of mind knowing that they have your back if anything goes wrong or if you need help figuring anything out. This program keeps all of your payroll, HR management, benefits, and other important files all in one easy to use place that everyone can access no matter where they are or what time zone they are working from. Being able to collaborate with timekeepers from across the country on different processes is vital and an amazing part of this program.

Cons

The customer support can be a little tricky to get in touch with if you don't have a dedicated representative who knows your company and is there to assist. It's a little more expensive than we wish it was, but what do you expect when you get one of the best payroll companies in the business who has been around and proven themselves.

Marta

Company size: 51-200 employees

Industry: E-Learning

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

January 2022

Interface lacking

Pros

Allows for everything to be in one place

Cons

Difficult interface, glitchy, hard to set-up

Katie

Company size: 201-500 employees

Industry: Broadcast Media

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2021

ADP is the ABCs of payroll and HR management

Pros

It's easier than finding my HR department to ask questions (like time off balances) ... pay breakout, etc.

Cons

Cons are sometimes the app doesn't load and has tech difficulty, but it's rare.

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

October 2018

Great Concept!

Pros

ADP Assist (which I believe was ADP Workforce) helps with HR operations. It has a lot of information for an HR professional to assist with things such as FMLA, policies, keeping track of new hire paperwork, job descriptions. They have a feature called the HR Help Desk where you can ask for assistance with many HR related issues. This is a great feature because so many laws change and you want to have someone on your side in case you have an urgent question.

Cons

It does take a little learning to navigate ADP but once you do, its a wonderful tool!

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2018

Another Great ADP Product

I used it on an almost daily basis whether updating our handbook or job descriptions. I also used it to ensure that we were compliant on all critical issues.

Pros

I love that I can complete so many tasks in one place. There are so many rules and regulations when it comes to HR reporting and compliance and this software really helps keep you on track and organized.

Cons

It takes awhile to get use to the software and learn to navigate your way around but once you get use to everything it makes reporting so much easier.

Anonymous

Company size: 201-500 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

HR Assist review

Pros

it is very effective easy to use easy to handle

Cons

No any problem to handle does not find any problem

Nikita

Company size: 10,000+ employees

Industry: Computer & Network Security

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Single point storage of salary related data

Salary payouts, costing, issue for Form 16 all are resolved with this.

Pros

All salary related data are found in one place no need for any assistance from any person. Just login and all information whether pay slip, tax information ,declaration, reimbursements etc all found by just a click.

Cons

Customer support services is not that good, other than that the software is too good and I suggest that a company can trust this.

Jason

Company size: 2-10 employees

Industry: Food Production

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

Great all round management System

Pros

What I like most about this software is that all your information is stored in one place. You don’t have to be looking around or calling anyone to find your information.

Cons

I believe sometimes it takes a while for you to get in touch with customer support, other than that it’s a fantastic software.

Anonymous

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

September 2018

A great tool from ADP

Excellent

Pros

A great tool to utilize and save all the necessary files and administration documents under one roof. Maintaining the payroll and benefits program and easily accessible by everyone authorized.

Cons

When it comes to ADP and their products nothing much to complain about.

Kamara

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

I have a great experience with ADP.

ADP offer lots of incentives to their customers to help build their company. I like that it helps build a better group of trust with the client and customer.

Pros

It has all my paystubs I need for the past to the present store on this software any time I need them.

Cons

I have not had any problems as of yet as with this software, long as I submit my payroll on time I get paid on time.

Lakesha

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

April 2018

Sweet! You cant go wrong with this software!

Pros

This software has been around for a very long time. This software has a very impressive track record with multiple companies in various fields and ive been impressed with them .

Cons

Ive been impressed with them so I have not had bad to say abiut them Ive been using them for years and it is very user friendly

shamroz

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2018

ADP Review

Awesome BGC software.

Pros

It is a great help to verify the candidate and all the information the candidate has provided. it helps a lot to get genuine candidates for organization.

Cons

Nothing much everything is good. there is nothing which we can all as complain or problem.

Aaditya

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

ADP Reveiw

Pros

This software service is great for a total background verification of a candidate

Cons

nothing much , every thing is great about this software

Doris

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

July 2021

Great HR Platform

ADP is easy and quick and has all of your benefit and pay accessible anytime you need.

Pros

You have all your HR needs in one spot! You have your pay, benefits and retirement account information in one spot!

Cons

Not much to dislike so far, easy to use and always accessible to view all your benefits and pay. Recommend!

Lisa

Company size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

August 2021

Great HRIS Platform

Huge benefits to the organization, from document building, storage and communication, to overall organization of employee information.

Pros

ADP is quick and easy to use/set up and offers everything you need to manage HR in one convenient place.

Cons

Nothing negative to say about ADP and/or any of their products.

User Profile

Robert J.

Verified reviewer

Company size: 51-200 employees

Industry: Commercial Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2019

HR in a Box

Pros

Easy to navigate FInding Checks, PTO Balance etc is simple

Cons

Newest UI is cumbersome and requires some getting used to

Anonymous

Company size: 201-500 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

ADP HR Assist - Review

I will recommend this for Background, as it very helpful.

Pros

This software is very helpful to complete background verification smoothly

Cons

The process can be more simpler, and fast

User Profile

Milan

Verified reviewer

Company size: 51-200 employees

Industry: Staffing and Recruiting

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2018

ADP Review

Pros

User friendly, Good utilization for resources, Easy to Use - Background Check

Cons

Nothing as all good till now. As per all is going good if any issues will reach as the Support center - responded last time

Dana

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

February 2019

Needs more features that small business can use

Pros

HR assist has great forms if you are looking for a template such as manuals, termination, offer letter.

Cons

Need more support for small businesses. Would like a cloud platform to keep each employees file of papers, etc in that can be supported by HR assist. Would like specific information on compliancy for the state we are in, via email, updates in the platform.

User Profile

Adam

Verified reviewer

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

February 2019

Good product

Pros

Easy to use Clean interface Organized well Downloading paystubs etc. is easy

Cons

I have nothing negative to say about ADP at this time of writing this review.

Showing 1 - 21 of 21 reviews
ADP HR Assist

ADP HR Assist

4.48/5 out of 21 reviews
icon1 recommendations
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