All ADP HR Assist Reviews
1-25 of 26 Reviews
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Chasity
Verified reviewer
Oil & Energy, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Easy
What I like most is all you have to do is enter the data, the rest is done for you.
CONSCons are it could use some more features.
Tim
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
A great all around tool for payroll, HR, and administrative duties
Another ADP program which will give you peace of mind knowing that they have your back if anything goes wrong or if you need help figuring anything out. This program keeps all of your payroll, HR management, benefits, and other important files all in one easy to use place that everyone can access no matter where they are or what time zone they are working from. Being able to collaborate with timekeepers from across the country on different processes is vital and an amazing part of this program.
CONSThe customer support can be a little tricky to get in touch with if you don't have a dedicated representative who knows your company and is there to assist. It's a little more expensive than we wish it was, but what do you expect when you get one of the best payroll companies in the business who has been around and proven themselves.
Dana
Human Resources, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2019
Needs more features that small business can use
HR assist has great forms if you are looking for a template such as manuals, termination, offer letter.
CONSNeed more support for small businesses. Would like a cloud platform to keep each employees file of papers, etc in that can be supported by HR assist. Would like specific information on compliancy for the state we are in, via email, updates in the platform.
Camila
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Daily user!
I like that the platform allow us to centralize and view all informations related the job, the payments, life events and the time of work. It's really nice to have it in a easy way. The platform is really focoused in security too.
CONSThe features could be improve, for example, for payments we only can have it in pdf, it would be great have it in excel. I think that the views could be more personalized by the user.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Great Concept!
ADP Assist (which I believe was ADP Workforce) helps with HR operations. It has a lot of information for an HR professional to assist with things such as FMLA, policies, keeping track of new hire paperwork, job descriptions. They have a feature called the HR Help Desk where you can ask for assistance with many HR related issues. This is a great feature because so many laws change and you want to have someone on your side in case you have an urgent question.
CONSIt does take a little learning to navigate ADP but once you do, its a wonderful tool!
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Another Great ADP Product
I used it on an almost daily basis whether updating our handbook or job descriptions. I also used it to ensure that we were compliant on all critical issues.
PROSI love that I can complete so many tasks in one place. There are so many rules and regulations when it comes to HR reporting and compliance and this software really helps keep you on track and organized.
CONSIt takes awhile to get use to the software and learn to navigate your way around but once you get use to everything it makes reporting so much easier.
Lakesha
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed April 2018
Sweet! You cant go wrong with this software!
This software has been around for a very long time. This software has a very impressive track record with multiple companies in various fields and ive been impressed with them .
CONSIve been impressed with them so I have not had bad to say abiut them Ive been using them for years and it is very user friendly
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
HR Assist review
it is very effective easy to use easy to handle
CONSNo any problem to handle does not find any problem
Jasmina
Consumer Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
AdP Assist
The features of this software are impactful, because it allows the users to gain access to view things they need and get assistance where they may need it as well.
CONSI feel that there are no missing elements to this software.
Nikita
Computer & Network Security, 10,000+ employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Single point storage of salary related data
Salary payouts, costing, issue for Form 16 all are resolved with this.
PROSAll salary related data are found in one place no need for any assistance from any person. Just login and all information whether pay slip, tax information ,declaration, reimbursements etc all found by just a click.
CONSCustomer support services is not that good, other than that the software is too good and I suggest that a company can trust this.
Kamara
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I have a great experience with ADP.
ADP offer lots of incentives to their customers to help build their company. I like that it helps build a better group of trust with the client and customer.
PROSIt has all my paystubs I need for the past to the present store on this software any time I need them.
CONSI have not had any problems as of yet as with this software, long as I submit my payroll on time I get paid on time.
Katie
Broadcast Media, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
ADP is the ABCs of payroll and HR management
It's easier than finding my HR department to ask questions (like time off balances) ... pay breakout, etc.
CONSCons are sometimes the app doesn't load and has tech difficulty, but it's rare.
Jason
Food Production, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Great all round management System
What I like most about this software is that all your information is stored in one place. You don’t have to be looking around or calling anyone to find your information.
CONSI believe sometimes it takes a while for you to get in touch with customer support, other than that it’s a fantastic software.
Daimyo
Accounting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Simple and easy to use
An overall simple experience that does not overcomplicate an employee's everyday process.
PROSEasy for employee to use so that they can understand Pay, organizational charts and other features.
CONSThe system can be somewhat slow when logging in.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2018
A great tool from ADP
Excellent
PROSA great tool to utilize and save all the necessary files and administration documents under one roof. Maintaining the payroll and benefits program and easily accessible by everyone authorized.
CONSWhen it comes to ADP and their products nothing much to complain about.
shamroz
Staffing and Recruiting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
ADP Review
Awesome BGC software.
PROSIt is a great help to verify the candidate and all the information the candidate has provided. it helps a lot to get genuine candidates for organization.
CONSNothing much everything is good. there is nothing which we can all as complain or problem.
stacey
Translation and Localization, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING: