ADP HR Assist

RATING:

4.54

(26)

About ADP HR Assist

ADP HR Assist helps small businesses manage HR with easy access to tools, resources, and expert advice from one place. This helps small businesses spend less time on HR, focus on the correct priorities, and be confident that their HR is managed in compliance with regulatory standards. ADP is uniquely positioned to serve small businesses with expertise from certified HR experts and vast experience through serving 35,000 small business customers in Canada.

ADP HR Assist Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for ADP HR Assist

1 - 5 of 26 Reviews

User Profile

Chasity

Verified reviewer

Oil & Energy, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Easy

PROS

What I like most is all you have to do is enter the data, the rest is done for you.

CONS

Cons are it could use some more features.

Tim

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2018

A great all around tool for payroll, HR, and administrative duties

PROS

Another ADP program which will give you peace of mind knowing that they have your back if anything goes wrong or if you need help figuring anything out. This program keeps all of your payroll, HR management, benefits, and other important files all in one easy to use place that everyone can access no matter where they are or what time zone they are working from. Being able to collaborate with timekeepers from across the country on different processes is vital and an amazing part of this program.

CONS

The customer support can be a little tricky to get in touch with if you don't have a dedicated representative who knows your company and is there to assist. It's a little more expensive than we wish it was, but what do you expect when you get one of the best payroll companies in the business who has been around and proven themselves.

Camila

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Daily user!

PROS

I like that the platform allow us to centralize and view all informations related the job, the payments, life events and the time of work. It's really nice to have it in a easy way. The platform is really focoused in security too.

CONS

The features could be improve, for example, for payments we only can have it in pdf, it would be great have it in excel. I think that the views could be more personalized by the user.

Dana

Human Resources, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2019

Needs more features that small business can use

PROS

HR assist has great forms if you are looking for a template such as manuals, termination, offer letter.

CONS

Need more support for small businesses. Would like a cloud platform to keep each employees file of papers, etc in that can be supported by HR assist. Would like specific information on compliancy for the state we are in, via email, updates in the platform.

Jasmina

Consumer Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

AdP Assist

PROS

The features of this software are impactful, because it allows the users to gain access to view things they need and get assistance where they may need it as well.

CONS

I feel that there are no missing elements to this software.

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