Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
5
4
3
2
1
Ease-of-use
4
Customer Support
3.9
Value for money
4
Functionality
4.1
"I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive."
"Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great."
"I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect."
"Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll."
"Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing."
"The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed."
Have you used Ascentis and would like to share your experience with others?
1-25 of 56 Reviews
Sort by
