Ascentis

RATING:

4.2

(55)

About Ascentis

Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll. Ascentis HR provides insights into trends with deep analytics within employee metrics. Ascentis’ mobile experience for HR managers and employees offers access to data. Ascentis Time is a fully-automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more. Ascentis Payroll allows clients to process payroll in real time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide range of built-in reports. Ascentis Talent Management ...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Ascentis Home Dashboard
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Ascentis Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Ascentis

1 - 5 of 54 Reviews

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2022

User friendly time coding and clock in/out

Overall this is a super easy performance review, time coding and tracking and PTO interface. I’ve also successfully done training within the platform for HR.

PROS

I love the one button punch in/out as well as easy time tracking for PTO and my timesheet.

CONS

You may need initial training to use time coding settings/categories. Easy to use once you get the hang of your project codes.

Frank

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

If support is important to you, go with Ascentis

Overall, our experience with Ascentis has been positive. We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker.

PROS

The best part about Ascentis is their support, hands down. It is very rare that we have to wait more than 1 or 2 business days to get an issue resolved or an answer to a question. If it is an urgent matter, they are on it immediately. In addition, we get a dedicated Account Manager that is very responsive and helpful. Even when our account managers have changed, they are always brought up to speed and haven't dropped a ball yet.

CONS

The modules are somewhat segmented. We log into one application for payroll, another application for HR, and another application for timekeeping. They are working toward getting everything centralized and web-based, but they aren't quite there yet.

Reason for choosing Ascentis

Neither of these companies showed up for the initial meeting that was set up, so we went with the only one that did, Ascentis.

Reasons for switching to Ascentis

ADP had virtually zero support, and it was expensive. We would go months without hearing back from anyone at ADP. Our "Account Manager" would sporadically respond to us but never solve any issues. And it was about a billion clicks to get payroll processed.

Joanie

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2022

Not a good product

Not good at all. Implementation was never complete, the system was outdated. The customer service was non-existent. It was not cost-affordable for the lack of services provided and we had to sign a contract.

PROS

The only thing that seemed to work with Ascentis was the timekeeping. However, it did not bridge to our payroll system causing us to manually enter any non-productive time into payroll every other week

CONS

The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

Reason for choosing Ascentis

I was not with the Agency at the time that the selection with Ascentis was made.

Yoh

Banking, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2023

Ascentis user

Ok experience, wished it saved previous years info.

PROS

One website to track all benefits, time and payroll.

CONS

Did not save the previous years information. Like if I wanted to change my 401k elections I can’t go back years and see what I selected.

Noelia

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Human Resources Manager

I love it.

PROS

Everything in one location and the security measures to make sure your documentation is safe.

CONS

To be honest nothing really, the user friendly portal is vital.

Reason for choosing Ascentis

ADP could not handle the different levels of employees