Ascentis


Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll.

Ascentis HR provides insights into trends with deep analytics within employee metrics. Ascentis’ mobile experience for HR managers and employees offers access to data.

Ascentis Time is a fully-automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more.

Ascentis Payroll allows clients to process payroll in real time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide range of built-in reports.

Ascentis Talent Management allows managers to fine tune performance in real time, through a mobile interface.

Ascentis Recruiting supports applicant portals delivered directly to the business’ website for corporate branding and control.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

34 Reviews of Ascentis

Showing 1 - 20 of 34

Start your review of Ascentis

Click to start
  • Mark from Accounting

    Specialty: Non-Profit

    Number of employees: 501-1,000 employees

    July 2018

    Employee self-service solution works OK but has room to improve

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.

    Cons

    Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lillia from Embrace Home Loans

    June 2018

    Great HRIS system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great!

    Cons

    Unfortunately the remote desktop style was not for us and we moved to a cloud based HRIS system. But I do miss the flexibility of HRO.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Good product needs some tweaks

    Ease-of-use
    Functionality
    Quality
    Support

    Easily update and track employees and payroll.

    Pros

    Finally getting away from useless paper! I used the HR side and information updated was easily transferred to the payroll side. Employee self service is great (if your employees know how to use computers) they can update all of their information and can even complete open enrollment online.

    Cons

    The transition was a nightmare. I'm not sure how of that was on their end or ours. When did calls about the implementation their team often did not understand our concerns and questions making the transition even more difficult than it needed to be.
    I did not handle payroll but our payroll specialist said it was missing features our old basic software could handle such as different pay rates for employees who work different shifts.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nathaniel from MRM//McCann

    Specialty: Banking

    Number of employees: 501-1,000 employees

    May 2018

    Everything you need under one roof.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Lots of integrations, great for tons of people, well managed and thoughtful design.

    Pros

    Employee information, comfortably managed. Useful links provided to everything you need to manage employees, or as an employee, everything you need to keep yourself on track.

    Cons

    Organization can be cumbersome and annoying, but it's a good problem to have. Slow, clunky load times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Caley from La Cantar Animal Hospital

    May 2018

    Good for HR but not very user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for posting jobs and applicant review. Very easy to use in that aspect. Keeps track of salary input and review status as well as employee longevity.

    Cons

    Back end of Ascentis is not very user friendly at all for mass communication and employee portal information unless you are very experienced in HTML format.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    We use Ascentis for our entire HR/payroll system. Overall has helped but lack of flexibility hurts.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The biggest is having an automated solution for our employees who work in may different locations and areas.

    Pros

    The ability to roll out HR solutions for all employees and customize into our internal website has been helpful.

    Cons

    Ascentis does not have its own in-house timekeeping software and so we interface with an external software which makes the process more difficult than necessary. Add-ons are also generally costly while the software package itself without add-ons is fairly expensive as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shea from Universal Services

    Specialty: Construction / Contracting

    Number of employees: 201-500 employees

    April 2018

    It is just an ok program for recruiting and HR functions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is user friendly, easy to edit, and organized. It can pull reports and send candidates automated responses.

    Cons

    It could have a better layout, seems a bit repetitive in certain sections. When calling support sometimes it does take a while on the phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chris from ALTA IT Services

    Specialty: Staffing Agency

    Number of employees: 201-500 employees

    February 2018

    Good for small businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product was easy to use and the interface was easy. You can customize a lot of the features you want.

    Cons

    As your organization grows you will need to put in more work updating a lot of records (as a lot of the software out there)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kyle from VSC Fire and Security

    Specialty: Construction / Contracting

    Number of employees: 1,001-5,000 employees

    January 2018

    Ascentis fills a niche that has a vacuum but is not complete

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    What took it over the top with poor satisfaction is that they tried to be good partners but as of late they just throw in the towel and want money.

    Pros

    Ascentis does the benefits, applicants and other HR functions on a basic level. Let me stress basic level.

    Cons

    If you want any integrations or some of the complexities when have beyond 100 employees, would suggest not utilizing Ascentis. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ashley from Prime Retail Services, Inc.

    Specialty: Construction / Contracting

    Number of employees: 201-500 employees

    January 2018

    Good experience, has made my work load easier to handle and saved a lot of time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think this product is great. Our company is uniquely structure and has difficulty with systems fitting our needs. Ascentis gives us control to customize the system to how we need it, the only draw back is understanding the details on how things flow and what changes effect other areas.

    Pros

    The best part about Ascentis is the versatility and customization. Everything flows together so it cuts down on duplicate work. The reporting is great and I like how we can basically create any report we need.

    Cons

    Sometimes it is hard to determine what flows to what and how certain things / changes effect other parts of the system. Can be complicated to figure out. Deadlines for Quarterly and annual filings are hard to meet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Donna from Summit Resource International

    Specialty: Other

    Number of employees: 51-200 employees

    January 2018

    starting out

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our first week using, we've had a few things that needed fixed. Par for the course for anything new. Hope we grow to love it. It's our first HR software.

    Pros

    Adjusting to this new software, all first-time users. Getting used to the format and all it has to offer.

    Cons

    Some employees are asking HR to check with Ascentis to see if an app is available for mobile users. Hope so!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Terrie from Ocean Gold Seafood

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    October 2017

    We transitioned a few months ago. The experience was fantastic!! Awesome support and training.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would definitely recommend Ascentis to anyone ... large or small company. Our transition to Ascentis was well supported and has opened our processes up to today's world.

    Pros

    Ascentis is very user friendly. I'm still getting familiar with a lot of the features but I have not found anything to this point that is overly challenging or difficult to get understand. I like the way HR and Payroll sync, which eliminates double entry. And our supervisors love the access to their crews through Self Service

    Cons

    The reporting features are somewhat challenging only because I'm still getting used to them. There are a lot of selections and I'm still finding my pathways

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Angela from Keypoint Intelligence

    Specialty: Consulting

    Number of employees: 51-200 employees

    October 2017

    Moving to Ascentis Was the Best Decision We Made for our Organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have never worked with a vendor who was so organized and supportive of us reaching our goals. There was never a gap when we needed help--calls and emails are always returned promptly. They are a great organization that employees top-notch experts who are there to help you. Wish other organization ran this smoothly.

    Pros

    The implementation process is so well-planned. You have a team of experts supporting you for each module and they really work with you to learn and get through building. They also hold you accountable for your "homework assignments" to keep you on-track for your go-live date. This was helpful to us because we are so busy but they held our feet to the fire with deadlines (and we met our go-live date with ease). Our employees like the easy to use system and we have received much positive feedback since rolling out.

    Cons

    Needing to use a Remote Desktop to access the back-end for set up and maintenance is cumbersome. I had to invest in a second monitor to make it easier. The end-user's interface (Employee Self Service) is 100% web-based, so no issues there. This is truly my only complaint. Everything else they said they system could do really is possible. They are honest in what they sell.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Connie from Durham Convention & Visitors Bureau

    Specialty: Other

    Number of employees: 11-50 employees

    September 2017

    Long-term user of HR Office

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've used HR Office for about 20 years now -- started out with the in-house Access version and have used the .asp version since about 2001/2002.

    Pros

    I like that it's cloud-based, but most importantly for us, it offers employee self-service for PTO requests and information updates. The key reason we've stayed with this system is that it provides automatic calculations of paid time off based on a formula we set up, automatically changing accruals on employee anniversary dates. It also allows us to easily calculate PTO that will be earned through the end of the fiscal year since we allow staff to schedule (and generally use) PTO in advance of accrual. The calculations take into consideration any accrual rate changes and adjusts out any dates already scheduled. There are other HR solutions with a simpler interface, but this feature was a deal-breaker for us. The PTO request workflows can allow for more than one approval level and sends email alerts. Support has generally been very good in all the years I've used it.

    Cons

    We only have 30 staff members, but years ago, they implemented a rate based on a minimum of 50 users. We recently implemented the self service to manage PTO requests and overall, we're thrilled to have made that move (we have multi-tiered approvals, which they didn't have in the past). I would really like to have more customizable fields in the request form to prompt the user for key information the supervisor needs to make an approval decision. The interface is sometimes very slow to load for the HR admin (it's a remote desktop configuration). Some of it's not intuitive -- when setting up a new employee and their PTO accrual, we get a prompt that the person is not employed 40 hours (part of our PTO calculation criteria), but rather than the person's hours worked being in the main employee tabs, you have to click out and go to a completely separate area to indicate that they are full time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dipika from Microsoft

    Specialty: Engineering

    Number of employees: 10,000+ employees

    September 2017

    My experience with Ascentis HR has been one of ease. It is an intuitive software.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Simple and easy to understand interface
    It is very intuitive
    Has many usable and functional modules

    Cons

    Maybe add more modules to help on other areas apart from collecting compensation details
    Make section for performance reviews within it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Margaret from ThreeCs

    Specialty: Other

    Number of employees: 51-200 employees

    September 2017

    We switched from an old-fashioned punch clock to this software a couple of years ago

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a vast improvement to our old system and we are generally pleased.
    Multiple areas to personalize the system and classify the employees (ability to assign departments, etc.)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shea from Universal Services

    Specialty: Construction / Contracting

    Number of employees: 51-200 employees

    August 2017

    Great so far

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy implementation, user friendly. Lots of nice features and functions, customizable to our company!

    Cons

    Feel like implementation could be done more quickly. Other than that I think it is good over all and I would recommend.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Vanessa from DPS

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    July 2017

    The best!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Highly recommend!

    Pros

    Very knowledgable, practice and quick .
    Able to keep track of hours and benefits without having to wait on HR.

  • Karen from TruStone Financial

    June 2017

    small and customizable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customizable, more one-on-one support when you wanted to set up the programs. The initial consult was involved.

    Cons

    You have to know exactly what you want/need or it gets set up incorrectly. This most likely due to inability of small org to really recommend a best practice, or detail consequences to the business of decisions.

    Review Source: Capterra
  • Anita from Business Health Solutions / Michigan Urgent Care & Occupational Health

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    June 2017

    Overall quite pleased with Ascentis

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really do like the Ascentis system and would highly recommend it because it offers a lot of functionality and great value for a mid size employer. Many similar systems are often priced significantly higher or out of reach.

    Pros

    The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good. It's a very good system for a mid size employer group.

    Cons

    It is not a single sign on system and the HR changes don't automatically update in Payroll. Once changes are made in HR you have to go in to Payroll and individually approve the changes. While it is a good feature as a last step to double check your changes, it can also be time consuming depending upon the amount of changes to be approved. Also, it is easy to forget to update the change in Payroll if you get busy or distracted.

Do you use Ascentis?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 675-2849