Ascentis vs Paycor
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.3 / 5
Value for Money
3.9 / 5
4.2 / 5
Customer Support
3.9 / 5
4.2 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
June 19, 2023
September 4, 2024
Pros/Cons
Pros
- I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect.
- I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive.
- Our overall experience with Ascentis has been amazing. We always get the support we need and feel very confident with the software.
Cons
- Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.
- Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.
- The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.
Pros
- The general experience is perfect, the framework permits us to accomplish such a great deal and assists us with advancing our organization in a positive manner.
- Love how you can view Paid-Time Off, Pay-Stubs, and Valuable Human Resource Information anytime, anywhere, and even on the go. Love the ability to use this software as an HR database.
- The platform's interface is easy to navigate, making it a great option for individuals who prioritize simplicity and ease of use. Overall, Paycor is a reliable tool for direct payment management.
Cons
- They hand your employ a manual, give them a call in center, and call it a day. We had to hire a a separate consultant to guide us through implementation because Paycor failed miserably.
- Horrible time getting answers. Horrible experience in setting up our company in the beginning.
- If not for all the work involved, the loss of history that occurs when you change companies, I'd be out shopping now.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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83 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
