I use Balanced Comp once a year during my annual review and also have the ability to go in there throughout the year and make notes on goals, performance, or tasks done throughout the year. Overall my experience with is has been positive.

The things that stands out to me most about Balanced Comp are the ease of use and the attractive set up. It's simple to use and easy to find what I need and its interface is colorful and simply set up, fun would even be a good way to describe it.

The only cons I have, and they are small cons, are the labeling of some of the fields where comments are made. I found myself clicking to read a comment and instead a box opening up to write a comment. Or I would click to write a comment and end up opening the box to read comments instead. Also I often wanted to base the comments I was writing on comments that were previously left but the comment writing box opened up over the previously written comments so that I could not review them.

Using BalancedComp gives me the strength of 10 people. If I were to replicate the same process and results, I would be spending hundreds of hours and tens of thousands of dollars. BalancedComp brings in a variety of salary sources, levels them, and presents the information in a very usable fashion. Additionally, the software gives us a default compensation philosophy we can use to springboard in developing our own. This was particularly helpful when we first started taking a deeper dive into compensation restructuring. Lastly, the support I get from BalancedComp is superb. They can't always provide me with a solution at no additional cost, but they listen to me needs and work really hard to find a way to help me. I always feel helped and to sold to.

As a data guy, I like to splice and dice the information to glean insights on the results of implementing our compensation strategy. I care that we are paying at market and on schedule based on experience in the position. I really heavily on the reports BalancedComp provides. However, there are some views that I want that the system can't generate. So I end up manually entering the data in Excel in order to produce the reports I want. Because I'm only one of a handful of clients that asks for these special reports, BalancedComp just can't justify investing their development into providing these reports.

It was one if the worst companies I've worked with. The lack of ability to provide specific feedback in each section of the review to the drafter, makes the process time consuming and inefficient. Instead of spending time making cute comments that pop up when you exit or submit a review, for example, maybe spend that time making the software functional and user friendly. After we made the mistake of contracting with them, I discovered others in HR at other organizations had difficulty with Balanced Comp and decided to go another direction. Luckily they discovered their incompetence before signing on the dotted line!

We we're excited about automating the performance review process.

The restricted nature of the software. Ex. Must have specific number of approvers assigned to a review, no matter the level the employee is at in the organization. And stop calling performance reviews, "plans". It makes no sense and just shows how out of touch Balanced Comp is.

BalanceComp has been a great company to work with. Their products have really helped HR look well prepared when asked by our CEO and CFO for reports/budgets.

It is a very easy product to use - from inputting your employees to sorting to seeing where the fall in their labor grade (comp ratio). Reports that would take hours to do if you were trying to do it manually to do are generated in seconds. There are lots of templates/samples so you don't have to start from scratch. Love that is is specific to the credit union world. Their customer service is great and they are open to listening to suggestions if you have any way to improve their product.

For the most part there really isn't anything that I don't like about their products (Balanced Comp and Balanced Results)

They are unmatched in customer service. I used Balanced Comp with my prior employer and very readily contracted with them again when I changed to a new employer who didn't have an automated salary program in place.

This software provides a strong salary administration system that is easy to use, defensible, easy to explain internally, and has improved our overall processes related to salary administration tremendously.

I'm stumped on what to say for a con. The only con I can say is the inability to search for a person or title without first bringing up or returning to the complete listing of persons or titles.

Compensation management at my fingertips with the information I need to manager our company's compensation. Electronic performance review program that takes a lot of the labor associated with writing reviews so my employees can get back to business!

It is intuitive, recently they updated the look and feel and I was able to navigate it with little to no instruction. It's clean looking and it feels like the developers really thought of the user rather than standard design, it makes sense to users on all levels!

I honestly can't think of one, it's one of the easiest platforms I use in my day to day! I get the same feedback from my managers which makes my life easier that I'm not teaching the mechanics of writing performance reviews and can focus more on the spirit of them!

Excellent.

The system is easy to navigate and user friendly.The Customer support is great. If you need assistance with any aspect of compensation, such as grading positions, market conditions for a specific position, or compensation trends, they will get you the information you need. The database of benchmark positions is also helpful, and their reports are one click and easy to use.

There is no report writer tool; therefore, you must use the reports that are in the system. Also when scrolling down, column headings disappear, and you lose sight of the content ‘title’ to know what number you are reviewing (such as rate, range mid-point of the range, etc.) It would be helpful to have column headers frozen on employee lists.

The BalancedComp team is extremely knowledgeable and clearly experts in compensation and performance management systems. They are professional, extremely responsive, often on short notice, and find solutions to accommodate our unique requests. The software makes compensation and performance management processes much easier to manage and all of their staff are a pleasure to work with!! I rely on them as an extension of my HR team!

I am so impressed by the functionality and the ease of use of the software.

I don't have any complaints about the software. It has always been easy to navigate.

Our overall experience has been great. I rarely need assistance, but if I do I can reach someone immediately and they are great!

I love the ease of use and the information that it provides. I feel confident knowing we are competitive in our area using the BC compensation system. I love the ability to budget annually as well as the template resource to help guide me when we are changing or adding a new position.

There really is nothing I don't like or have problems with.

In a period of two years, we acquired three companies (two in different states), so we needed a compensation administration system that was able to provide market driven salary ranges for each of our locations. BalancedComp was able to provide the solution we needed.

My company implemented BalancedComp three years ago. I find the software intuitive and easy to use. I like that they specialize in serving financial institutions, and I appreciate the consultative approach they employ when serving their clients. They are very helpful and I rely on them to provide expert advice.

There are some shortcomings with the Budget Builder reporting functionality that I would like to see improved.

I've worked with BalancedComp for about 4 years and it has significantly improved our salary administration process. Great system and the price is right.

The best part of the salary administration software is ease of use and strength of data. It is a robust system that is intuitive to the end user and flows nicely. My experience with the support personnel has been stellar. These folks will go out of their way to assist with anything from a basic technical question to a more complex grading scenario. Reporting capabilities are more than adequate.

The job description resource template section is very helpful; I would love to see more job description templates in the library as the industry changes and gets creative with job titles.

The service is exceptional.

Software is very easy to use. The fun acknowledgments add to the system too.

The reporting is somewhat lacking. For example - I have asked for reports that export the data by position but it is not available at this time. They are extremely receptive when the feedback is provided so I look forward to some enhancements outside of the canned reports that are available. It would also be great if there were different permissions to sign in. For example - we would like one team member to work on job descriptions, but not have the ability to see all comp info and/or change the job evaluations. I look forward to more recommendations / data on incentive and commission plans.

Easy to use, user friendly, edits can be done effortlessly, can export easily. Takes less time to create a document for managers when all the information is right there and can be exported and sorted in a timely fashion.

The BalancedComp website is super easy to navigate through and user-friendly. Love that all the information is displayed on one page and edits can be done quickly and effortlessly.

One improvement would be the sorting functionality when printing. It will not allow you to print when sorting by two functions (ex. You want to sort by grade then by department).

BalancedComp helps us stay competitive with our local labor market, and the team is a wonderful source of valuable information as we continue to refine our compensation strategy. We have loved partnering with them.

It's so simple to use, the interface is fantastic, and the ease with which you get an instant snapshot of your company's compensation stance is wonderful.

Really, my only frustration is that you can get logged out for inactivity fairly quickly. Great from an information security standpoint, but a bit troublesome when you're working in a couple of different systems and have to log back in.

Great value for the money; excellent, friendly customer service!

Easy to use with little training; Works well with compensation package so that salary increases can be handled efficiently.

Better spellcheck; little more space for customization.

The system is easy to use and BalancedComp has a great team with excellent service.

Our only issue is integration with our HRIS. We currently have to upload data into the software every month. It would be great if the system could integrate and eliminate the extra work.

The BalancedComp team has always been available to assist with special studies or evaluate new positions, provide summarized survey data, and act as an extension of our Team. Each of its Team Members that I have worked with is bright, informed, and delivers analytic services as a partner to resolve challenges.

Navigating amongst the various reports, and using the intuitive point factor tool to evaluate new roles.

I need to spend a bit more time to learn how to take advantage of the available budgeting tools - more of a knock on me!

As a small to mid-size credit union, having access to something, with the customer service, is hard to find. This allows us the ability to build a position and the pay scale based on our needs and know we're paying according. And also have a tool to track notes year round, both for the supervisor's eyes only and another place for the employee and supervisor to comment.

I can get salary reports at the touch of a button. As well as pull reports for different managers for their direct reports. We can always see if we're in line with our compensation and can build a position as needed. The customer service is amazing and readily available.

The set up in Balanced Results can be a bit confusing, but help is one call away.

They do not just sell you a software program; they trouble shoot, brainstorm ideas and are very consultative!

Service is fantastic. I've asked for help creating different types of reviews in the system and they are always responsive.

I find this software very easy to use and the tool itself helps us manage our performance management and compensation strategies.

Honestly, there is nothing I don't like. I can get every type of report I need from the system.

I like that their information is industry specific, which is helpful and more relevant that some of the other reports out there.

If it could be a little more user friendly. It has cute prompts, but sometimes it's hard to know where to start.

Challenging to navigate

Relatively inexpensive and allows us to create more formalized and sophisticated employee evaluations.

It's fairly difficult to navigate unless you're in it regularly.

Our experience with Balanced Comp has been very positive. I plan to continue to use this company.

I really like how easy it is to write a job description. Several samples in the library to get started are very well written.

I really do not have any negative feedback about the software.

It has been great.

Ease of use and functionality of the programs.

This is not a con, I would like to have more reports functionality to sort data relevant to my organizational needs.

The company I work for had not updated its salary ranges in many years. I was referred to BC by a prior employer and have been very pleased with the quality of the data. It is comforting to know where we stand with respect to fair market salaries when trying to retain existing employees and attract new talent.

It's ease of use and the support provided by BalancedComp staff.

The report writing functions seem a little complicated.