--- title: "Arcoro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Arcoro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Arcoro is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/birddog-candidate-acquisition-management-system-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Arcoro](https://www.softwareadvice.com/hr/birddog-candidate-acquisition-management-system-profile/) / Arcoro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/birddog-candidate-acquisition-management-system-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/birddog-candidate-acquisition-management-system-profile/alternatives/) # Arcoro User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 283 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.1/5 - Value for money: 3.7/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 133 reviews (47%) - 4 stars: 84 reviews (30%) - 3 stars: 38 reviews (13%) - 2 stars: 12 reviews (4%) - 1 star: 16 reviews (6%) ### Most mentioned pros - We like that Arcoro makes it so easy, not only for us to remain in compliance, but to also organize all of our applicant data in one place efficiently. - My score is as high as it is due only to the service I received when interacting with the company itself. - Moving to Arcoro was one of the best decisions we've made for our recruitment/job posting process! ### Most mentioned cons - It also did not connect with any of our benefit vendors or even our payroll system - requiring hours of manual input in what seemed like hundreds of systems and leaving room for multiple errors on every front. - The only downside to this tool is that, due to its wide range of professional features, it is not suitable for small businesses. - The modules all feel like they were acquired not native to the original system. ## Arcoro customer reviews Showing reviews 1-25 of 283 (page 1). ### Arcoro works fine with our HR and time tracking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered This product eliminates the mess of using paper forms, spreadsheets and physical paperwork for payroll & onboarding. Type this on a sticky keyboard at my desk right now, however, essentially – the product keeps core workforce management functions from turning into total chaos. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked that i could find all the employee information including clock in/out and benefits in one convenient location on my phone. It made it very easy to simply log-in to request time off or look at my schedule without calling or asking HR for assistance. I am extremely grateful it didn’t crash on me while i was entering my hours today. #### Cons Sometimes the app seems slow and takes way too many clicks to access the timesheet screen. Also, making me verify authentication each and every time i launch the app is extremely annoying when all i want to do is quickly punch-out. --- ### Arcoro is better than most HR programs as long as you are willing to be patient - Overall rating: 5/5 - Reviewer: Jonah S. - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It prevents you from using paper forms and multiple spreadsheets for every single small HR tasks. It has onboarding, benefits and payroll in one location so everything communicates with each other. When someone new is hired, it doesn't require spending hours manually entering data into the systems. The employees are able to manage their own basic info updates on their phone. All the sensitive HR docs are stored in one secure location so they aren't lost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I will admit I like that everything HR related is in one place. It has worked well most of the time. As an example, I don't have to log out and then back into five different platforms to view PTO or see a pay stub. All the information is inputted and then automatically synced up silently in the background. The Self Service Portal is pretty good too; Employees can simply enter their own direct deposit info rather than bugging me about it. Gladly, it didn't crash when we brought on board those ten new guys last week. #### Cons If you have an issue with tax reporting, they'll take weeks to resolve it and sometimes you get fined due to them dragging their heels. Occasionally little things will simply fail for no reason (like adding random extra vacation hours to someone). It is slow and clunky when trying to perform something custom (for example; it won't allow you to create custom deductions without making you complete a million steps). --- ### Phenomenal Customer Service - Lacking Functionality - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service was fantastic when I had a question. Learning sessions were much needed and so incredibly helpful. My score is as high as it is due only to the service I received when interacting with the company itself. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros It had all of the modules I needed as an HR Professional. ATS, Payroll, Performance, Employee Management - total full-service system with potential. #### Cons The modules all feel like they were acquired not native to the original system. So much information had to be entered in multiple different areas because the modules did not link to each other. It is the least back-end user-friendly software I have come across. Incredibly complex to set up - especially events such as open enrollment. It also did not connect with any of our benefit vendors or even our payroll system - requiring hours of manual input in what seemed like hundreds of systems and leaving room for multiple errors on every front. --- ### Arcoro Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: 1-3 years · monthly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a positive as well as a negative experience with Arcoro. I have seen two sides to the system. While it is great for hiring workers and managing payroll through the system, I have had issues with the customer service being insufficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Arcoro makes it easy to streamline processes such as onboarding, compliance, and performance tracking. It is helpful to new employees learning the obligations and safety protocols in the workforce. #### Cons I would say for the money users pay for this system, there should be an easier way to have issues resolved in a timely manner. --- ### Great for Time Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Arcoro has been a great one. From submitting time off requests to approving them, the software is easy to use and understand. Its quick and efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use, its efficient and it allows me to see everyone's time and their requests very easily #### Cons Sometimes you have to re in-put your logins to actually get logged in. That takes extra time and then sometimes it also times out. --- ### Senior Partner, Talent Acquisition & EVP - EMEA & APAC - Overall rating: 3/5 - Reviewed: November 2026 - Industry: Computer & Network Security - Company size: 10000+ employees The all-in-one nature of Arcoro allows for efficient management of HR functions, which is beneficial for reducing administrative workload. Still, the user experience could be enhanced with a more streamlined interface to improve usability. Full review available after login on Software Advice --- ### Management, Training, and Development - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered This tool not only offers excellent accessibility and efficiency but has also significantly supported my work area in a professional manner, especially in documentation and legal requirements. Likewise, it has made managing hiring processes and candidate management much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Arcoro has been a great help in my professional role, as its tool is very easy to use and highly effective when it comes to working and maintaining personnel organization through its cloud-based technology. Additionally, it offers multiple features, such as monitoring employee hours, attendance, and payments. #### Cons The only downside to this tool is that, due to its wide range of professional features, it is not suitable for small businesses. --- ### Easy to use and saved us money! - Overall rating: 5/5 - Reviewer: Tiffany M. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Moving to Arcoro was one of the best decisions we've made for our recruitment/job posting process! It is easy to manage, convenient to cross post to numerous sites, and has saved us so much in ad-placement costs! #### Cons It seems it is focused for certain industries, not healthcare, but despite that we have used it and has been great! --- ### BirddogHR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nice layout, organized, easy to use, many options #### Cons Reporting features lacking, great product overall --- ### BIRD DOG IS AN AWESOME RECRUITING SOFTWARE - Overall rating: 5/5 - Reviewer: Jeremy L. - Industry: Consumer Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we have loved the partnership with Birddog. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bird Dog is a great software for gathering resumes and candidates that meet the criteria we are looking for. The software is very user friendly and has ease of access to the admin to create other users on that account for the different hiring departments. The postings also fully integrate with our Website Careers page. #### Cons Would love to have the software integrate with our CRM so that once a candidate is hired they can be added seamlessly to our system. --- ### Our first Mobile time system - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered The system was okay for the original dollar amount that we were charged. After a year, they raised the rate to 4 times what we were originally paying. They shut off the cloud and wouldn't allow us to gain access to our timecards to close out the system. So if you're with them, you might want to back up information daily. Ours ended on a Friday night after hours, and the following week when we went to gather information, it was gone. With other programs out on the market, I went with a different company. The new company is half the cost with an extremely user-friendly platform. My service technicians love it and really appreciate how the new system saves them so much time daily inputting information. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The only thing I liked about this system was that our employees could access it from their phones to log in and the fact that it tracked their timecards and we no longer need to mess with paper time cards. #### Cons My personal experience was that this company needs to make it easier to take notes, add addresses and calls when technicians get called out from their homes on an after-hour call. Our system ( their cloud) would crash and the technicians would get frustrated with the technology. They also need to work on the customer service end of things. I felt that they just wanted the "sell" and after you sign up, you are on your own. Yes, they have videos to watch, but actual help is nice too. #### Vendor response We truly appreciate your feedback. We strive to meet all of our customer's HR management needs and we understand that any disruption in service is frustrating. We'll be reaching out to discuss any concerns you have and steps we can take to make sure Arcoro's software is streamlining your HR processes as expected. Replied June 2021 --- ### Review your contract - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Frustrated in support; frustrated in using the Applicant tracking service. Not as easy it was described / sold to. Candidates uploading their resume did not work for them. May be better for a higher skilled positions, but not good for lower skilled workers. Our Account manager did not follow up after product was sold. We only heard from account rep, when he tried to upsell Learning Management Software platform. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros We thought that the software was going to help us on board folks. #### Cons You need to have a dedicated person to run and or take of HR. If you are a smaller company and wear many hats, it is not user friendly. You will not hear from them until after your account renews on automatic renewal. They refuse to let you out of contract; and will put you into collections, regardless that we paid for the software upfront for the entire. Required to pay for software upfront. We do not use the software. and do not recommend, --- ### Does the Job It's supposed to do - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered It seemed to do the job just fine, I felt like the overall user experience was good. I think the aesthetics of the website could have used some work, or an update at least. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Good program for managing company announcements, and personal goals #### Cons Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating. --- ### Compliance made easy - Overall rating: 5/5 - Reviewer: Deneen S. - Industry: Utilities - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, this application absolutely serves our purposes when it comes to hiring choices, candidate selection and applicant tracking. I would recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We like that Arcoro makes it so easy, not only for us to remain in compliance, but to also organize all of our applicant data in one place efficiently. No paper needed and all of the information/characteristics are easily located in the same place. #### Cons Not a huge thing, but there seems to be a lot more functionality/capability associated with this application that we haven't really been introduced to. This could be because our initial inquiry was only related to applicant tracking. --- ### Too Expensive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Not too bad; decided to move on because there was no price match per different company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to track employees on jobs per times. #### Cons Nothing really until my subscription came due and was going to double after paying the same rate for the last 3 years. --- ### Inefficient and glacial - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Functionality: 1/5 #### Pros Mobile phone app is useful and works well event hough the tools available are limited #### Cons Editing and adding punches to a timesheet is terrible. Updates don't appear on screen until a long time has passed. The software often screws up punches so they overlap. It defaults to the wrong items all the time forcing more edits. Often displays confusing warnings saying it will discard changes even after updating and recalculating. Recalculated and saved changes do not display for 10-15 minutes making it extremely inefficient to verify edits and add punches. --- ### Customer Service is very poor - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Very poor customer service. Great attention when it is time to give them a check. Otherwise problems are not fixed. Current clocks are no longer going to be supported with no advanced notice. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When it worked the company saved money by tracking employees attendance. #### Cons Customer Service. No warning when the clocks you purchased are no longer going to be supported. --- ### Works in some aspects, definitely not in others. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We purchased the ATS, Onboarding and Talent Management modules within BirdDog. One of my biggest concerns when shopping around was trying to find a product that we could use from the time of application through review periods without a lot of extra work. Our salesman, Sean assured us that these products would work together. Upon implementation we discovered that these products in fact DO NOT speak to one another. The talent management module is essentially a completely different product. You have to enter information separately in order to add an employee to this system. And on top of that, it has way to many functions for which to choose from. If I simply want to send an evaluation I have to click through a million boxes. It's probably easier for me to take the time to email someone an evaluation then it is to click through the options. I appreciate that they were trying to be thorough, but something user friendly was more of what we were looking for. We also had trouble with the functionality in the onboarding piece. I find it frustrating that after an employee submits their paperwork, they have no access in coming back to make a change. We are a company trying to be as green as possible. When I asked what an employee should do if they need to change their w-4 deductions or direct deposit information, I was informed that we would need to print the document in order to submit it to our payroll department. This is defeating the very purpose of implementing the program. This was supposed to eliminate the need for extra paperwork. Other snags we have run into involve the reporting features within the ATS. They do not always populate after you have entered dates. We have also run into issues with scheduling. The system has sent out wrong dates and times for different interviews causing major confusion and scrambling on our end when a candidate shows up unexpectedly. We loved our implementation specialist, My rep, but are very disappointed in our salesman. There are functions we have enjoyed, but this may not be the system we were looking for. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Vendor response We appreciate your feedback about our product, service and personnel. Customer satisfaction is very important to us therefore your concerns have been escalated to multiple VPs. We’ve also reached out to schedule a call with your team so we can put a plan in place to improve your experience. Replied November 2016 --- ### More Time Spent on Development and Customer Service - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered There is a lot of potential, but I would not recommend this as a solution to anyone. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The software has potential but is not ready to be marketed. #### Cons Their customer service is terrible. The response time is terrible, so hopefully you do not have issues as you are trying to process payroll. Their settings are very black and white. If you want something excluded you have to exclude all options. Their time-rounding features sound great in theory but do not work reliably. There is a lot of time spent making sure that time is entered correctly. At this point, I don't think we will ever be able to retire paper timesheets as the entry is not trustworthy. --- ### Accounts Payroll/Payroll User - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Employee tracking and tying clock-in and outs with jobs #### Cons Exaktime works well for our purposes. I'm not certain that I have a complaint with it. --- ### Arcoro Review - Overall rating: 3/5 - Reviewer: Sandra W. - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would give this product a 5 out of 10. It helps with keeping information in one place for HR but the downside is the software reports are not all customizable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It seemed to be a good product when we had the demonstration. Once we started using the product too many bugs needed to be worked out. In fact some could not be fixed. #### Cons i really dislike when the system goes down and we have to contact support because we can not get in and do our jobs. This really disrupts the work day as well as creating more work to fix what was missed during that time. --- ### Great customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have walked step-by-step with [SENSITIVE CONTENT HIDDEN] setting up and implementing the system. We are impressed with her professionalism and explaining the system. It has been a great experience. #### Cons We would have liked to have had a app that employees could have downloaded to make it easier for them to access the system. --- ### Overall, very happy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: 1-3 years · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Each employee is in full control of their own hours- no more blaming managements, or their foreman. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All of the features in the program itself are great. We like the geo-fence a lot for tracking where guys punch, and the selfie is great for accountability. #### Cons The software patches are glitch-y at times- as is the case with most patches. We have had issues almost every other month with some portion of the patch --- ### Company uses the Hornet job clocks to send data and now clocks do not work because of the 4G-5G - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Product and software worked fine for 2 plus years. #### Cons Clocks are outdated and company did not prevent clock from going down. As others have said they hurried and got our money for service contract for year before we had clocks going down. We ordered new and received a few and had bad ones that have RMAs and have to wait for replacements. At this time we are manually entering about 150 hand written time cards in to website and it is very costly. --- ### Recruiting software that is for too difficult for others to easily use. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very little. I don't like the software at all. It is too difficult and time consuming to manage. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Once a job is entered/posted, it is easy to repost it to other locations if needed. It is value priced so that is the reason my company uses it. #### Cons Difficult for the site managers to use. It is a program built for recruiters - not the common manager. BirdDogHR will do updates that will mess up what you have established such as an application but you don't know until applicants say something. It is cumbersome and not at all easy to navigate. ---