The software has made marketing our agency much more effective from a recruiting perspective. The experience of the recruiter, hiring managers and most importantly, the candidates, has been extremely satisfactory.

I'd like to see more flexibility and robustness in the reporting functionality of the software. The out-of-the box reports aren't that useful for my needs and I'd like to be able to customize reports without having to download to Excel and manipulate data in that way.

I like the ease of the system, structure and use of the options. The options to run reports are great, the capabilities this software has to accommodate working with the construction industry is very helpful and convenient.

There has been some issues with returning back to the same page and at same state with back arrow option.. it appears everything is lost and you have to start you progress all over.. from setting up a search list or even just opening up a job list and specific employee, once you hit that back arrow you return back to the starting your process over again. ugh I also would like see the option to share applications with other entities within our company.

Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.

*It's geared to my industry (Construction). *It's also used by several others in my industry which can help people in our industry find postings for open jobs. *They also manage some of the free boards that are specific to the construction industry. *The system does make it easy for multiple people to be informed when an application is completed.

*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) *The system is not very intuitive. *The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. *Emails informing you of new applications are sent only once per day rather than as they happen. *When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).

The software itself is conceptualized very well. However, I think the design needs to be improved to make the software more user-friendly and less intimidating.

InfinitityHR makes tracking both work hours and paychecks very easy. I work in more than one place on campus, but with the authorization of the employer, InfinityHR provided me with the option of adding more than one workplace tab so keeping a record of where I worked and how many hours I worked there is incredibly easy and efficient now than ever. Plus you can even add comments as to make the information more detailed, which is a nice side feature. The software also has a calendar built into it which really comes in handy for me when clocking in and out.

I don't like that the software isn't very user-friendly, and that's probably because it makes sense for some of the information in there to be a little hard to access. But the software itself feels a bit aversive. Softening the features and just rearranging the UI design could really help out the users a lot, I think.

Once the decision was made to purchase the ATS module we were up and running very quickly. Our contact helped set up our first job posting and walked us through various options--customer support was great. They still check in to see how we are doing and what they can do for us. Our job postings look neat and professional. Links all worked perfectly .

Would like more flexibility for our landing page for ATS. Some choices in layout or background and imbedded links or photographs or video. I'm not sure how effective the upgrades for various job boards is for us. Posting with colleges through Handshake would be nice. A little less clicking would be nice.

I've never used BirdDog HR until my company decided to try it out. Initially, it was hard for me to adapt. I was able to get in contact with a team member and after receiving training on the systems capabilities and options, it had a lot offer and was pleased.

It is easy to understand how the system works.

System is slow and times out quickly. I don't like how when I want to filter through, I don't have the option to filter open, closed or all requisitions.

Ease of use and functionality

We use Infinity HR for our employee benefits and love it! Enrollment is a breeze and tracking employee benefits, including elections, beneficiaries, changes, etc., make the tracking of the benefits side of HR a breeze. My favorite feature with this software is just simply how easy it is to look up employees, what their benefits are, how much their premium is, who their beneficiaries are and the newest updates give this software a more contemporary feel, also.

I think the only area where Infinity could improve is in reports pulling. The reports are separated into different areas which make it difficult to quickly log in and pull a report as you have to weed through to the appropriate section for the report you are looking to pull.

Having new employees fill out their required documents through BirddogHR software ensures me they will be filled out correctly without missing important signature blocks, etc.

I would like to see the application and onboarding portals work with each other more seamlessly. I find I have to jump from one to the other too often and wished it could all be done from one site.

Excellent Customer Service - Any time we need assistance, our Account Manager is quick to respond with a helpful answer. User Friendly - The system is very easy to navigate, of course there was a learning curve, primarily because it was our first ATS. Customizable - The more we use the ATS, the more we make it our own; emails, logos, job posting, sort and search functions, etc.

The whole layout of the portal seems convenient and it's even easier to note down how many hours you worked in which department and at what time. There is even a space to write down the description of what you did during your working hours which I find very helpful as the employer who will confirm the payroll can be informed about the employees' work and diligence. The other feature of this portal is we can print out either PDF or Microsoft sheet of the timetable which we can use for reference. Overall, Infinity-HR is a great circulation for both employees and employers to track their needs and time in a workspace.

I didn't really find a fault in this portal but, there were times when the portal mixed up working hours and departments especially if you worked more in one department of the same organization. Nonetheless, it still stands as a decent portal solution for employees.

The customer service and support just makes this company downright terrible. If you could get help in a timely manner it would be decent. However, we have had the same issues occur time and time again and it still takes weeks to get a resolution.

The applicant tracking software is the only good portion of the software.

Absolutely the worst HR software company out there. We have been utilizing arcoro for a little over two years now. In that time frame we have had countless issues with the software and it takes well over a month to get most issues resolved. The customer support it terrible and when you try to take the concerns to their supervisors, you just get met with more frustrations. We have a designated account rep who cannot help with anything and is out of the office most of the time. I would not recommend this software especially for the cost as well. Many other great options out there.

Once you learn the system its very easy to navigate. It keeps my expired documentation organized. It allows me to track training's.

Infinity has a lot of software updates, without explaining how to use the new features. Some of the features in infinity could be moved around to make software easier to use.

Huge timesaver.

BirdDogHR is so simple to learn and easy to use. Even the Hiring Managers who are not very tech-saavy love the ATS. And if there is ever a question, the Customer Service representatives always answer the phone and are willing to assist.

good record keeping of appicants

Good record keeping- good customer service on phone- Good response time from our account manager- conference was also helpful.

There is no offer letter available online for new applicants and this is a very important feature which I know is being worked on.

We track our time and vacation pto on here. Very user friendly!

Love this software in keeping track of our time and pto/vacation time. Very user friendly in between all of the screens. Love it!

I haven't found anything negative about the software. We don't use it to request time off so haven't really used that part of it.

Has made my job a LOT easier with a ton of their features: one-click job postings to multiple sites, streamlined applications, automatic tracking, ability to send emails directly from the ATS, ability to link with calendars, audit trail of communications and documents, templates for emails and job postings, etc.

Many aspect of the software can easily be customized to company needs, instant updating to website, easy organization, makes job posting a breeze with one-click posting to multiple sites. They have reports available for any tracking and reporting purposes. Their customer service and training is very hands on they are always there when you need them. All the employees I have worked with to get the system up and running have been exceptional!

Wish there were a few more ways to "hard code" or customize things based on our needs, but overall they are minor things.

Easy to use platform, aesthetically pleasing. Customer service is by far the best in the business. They are attentive and take may needs, questions and concerns seriously.

Has so many features of an HRIS. Adding info about benefits and time off (PTO) management would be great.

BirdDog HR is an outstanding product. Easy to use, great customer support, all around wonderful product.

I would like to see more sorting features and reporting options. The good thing is, BirdDog HR is always listening to their customers and constantly installing updates, keeping their customers informed as well.