Great for use with employee benefits!

Ease of use and functionality

Pros

We use Infinity HR for our employee benefits and love it! Enrollment is a breeze and tracking employee benefits, including elections, beneficiaries, changes, etc., make the tracking of the benefits side of HR a breeze. My favorite feature with this software is just simply how easy it is to look up employees, what their benefits are, how much their premium is, who their beneficiaries are and the newest updates give this software a more contemporary feel, also.

Cons

I think the only area where Infinity could improve is in reports pulling. The reports are separated into different areas which make it difficult to quickly log in and pull a report as you have to weed through to the appropriate section for the report you are looking to pull.

Applicant tracking system that saves time & money!

Great overall system. Meets all of the Government contracting requirements. BirdDog actually pushes out updates to ensure we are compliant. Great people, great product. Customizable system is great, and allows us to use their system in different ways than initially intended.

Pros

The Customer Service at BirdDog is truly second to none. Customer Service reps are knowledgeable, friendly, and will help with whatever your needs are. They even will make enhancement recommendations on your behalf. While we were implementing the system, I made suggestions for things I wanted to see in the system as future enhancements. They implemented them very quickly! They actually ask for feedback and are always looking to improve their product. While the product isn't perfect, a company who is interested in fine tuning and keeping the customer happy is a welcome change. (We recently left a much bigger, much more expensive product that never quite worked right, and there was no desire to help us fix it.)

Cons

There very little documentation, because of how customizable the system is, however, Customer Service will gladly walk you through any issues.

Keep Looking for a Better Solution

Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.

Pros

*It's geared to my industry (Construction). *It's also used by several others in my industry which can help people in our industry find postings for open jobs. *They also manage some of the free boards that are specific to the construction industry. *The system does make it easy for multiple people to be informed when an application is completed.

Cons

*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) *The system is not very intuitive. *The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. *Emails informing you of new applications are sent only once per day rather than as they happen. *When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).

pretty easy to navigate and use.

Pros

I like the ease of the system, structure and use of the options. The options to run reports are great, the capabilities this software has to accommodate working with the construction industry is very helpful and convenient.

Cons

There has been some issues with returning back to the same page and at same state with back arrow option.. it appears everything is lost and you have to start you progress all over.. from setting up a search list or even just opening up a job list and specific employee, once you hit that back arrow you return back to the starting your process over again. ugh I also would like see the option to share applications with other entities within our company.

InfinityHR - Could use some improvements

The software itself is conceptualized very well. However, I think the design needs to be improved to make the software more user-friendly and less intimidating.

Pros

InfinitityHR makes tracking both work hours and paychecks very easy. I work in more than one place on campus, but with the authorization of the employer, InfinityHR provided me with the option of adding more than one workplace tab so keeping a record of where I worked and how many hours I worked there is incredibly easy and efficient now than ever. Plus you can even add comments as to make the information more detailed, which is a nice side feature. The software also has a calendar built into it which really comes in handy for me when clocking in and out.

Cons

I don't like that the software isn't very user-friendly, and that's probably because it makes sense for some of the information in there to be a little hard to access. But the software itself feels a bit aversive. Softening the features and just rearranging the UI design could really help out the users a lot, I think.