





User and role-based dashboard






Supported Operating System(s):
Web browser (OS agnostic), Windows 8The Arcoro human resources (HR) management solution is the bridge to better HR. With over 10,000 customers and 360,000 daily users in 20 countries around the world, Arcoro offers 11 configurable, easy-to-use, cloud-based HR software modules that are designed to give organizations the competitive edge needed to scale and grow effectively while maintaining compliance.
The solution features an award-winning applicant tracking system with recruiting AI, onboarding, HRIS, time & attendance, benefits management, ACA compliance reporting, payroll, online training (LMS), performance management, compensation management and succession planning to help companies streamline HR processes.
Customer success is a huge focus for Arcoro. All customers receive a cus...
User and role-based dashboard
Supported Operating System(s):
Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2018
Bridget from Romanoff Group
Company Size: 501-1,000 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
I have had a very positive experience, and always have all question and concerns handled quickly.
This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers.
Pros
Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback.
Cons
I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device.
December 2020
Slam from Klim
Company Size: 51-200 employees
Industry: Apparel & Fashion
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2020
Does the Job It's supposed to do
It seemed to do the job just fine, I felt like the overall user experience was good. I think the aesthetics of the website could have used some work, or an update at least.
Pros
Good program for managing company announcements, and personal goals
Cons
Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating.
Reasons for Switching to Arcoro HR Management System
My employer made the switch, I just went along with it!
November 2017
Anne from Story Construction
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
November 2017
Keep Looking for a Better Solution
Look at other options. There are so many out there, many that are more integrated with an HRMS and that have responsive customer service. Consider your candidate experience as well and you'll find a better solution.
Pros
*It's geared to my industry (Construction). *It's also used by several others in my industry which can help people in our industry find postings for open jobs. *They also manage some of the free boards that are specific to the construction industry. *The system does make it easy for multiple people to be informed when an application is completed.
Cons
*The user experience leaves a great deal to be desired. Both for applicants and recruiters. When I used this system, I often wondered how many people abandoned the application mid-way through the process. (I was hired using this system and I was certainly not impressed by the ATS.) *The system is not very intuitive. *The system tries to rate candidates for you but we found the criteria used to be very poor. The 5-star applicants were often very poor candidates and the low scoring candidates were often a better fit. *Emails informing you of new applications are sent only once per day rather than as they happen. *When there were concerns, customer service rarely had solutions. They are not terribly responsive (except in the last few days before your contract is up for renewal).
Response from Ann
Replied November 2017
As a former customer we will take your feedback and perceptions under careful consideration. These concerns are very easily addressed and resolved by open communication with customer care and configuration changes to the system. We feel we endeavored to help you and meet your needs. We appreciated our multi-year business relationship with Story Construction.
December 2020
Tanya from Seattle Staffing LLC
Company Size: 51-200 employees
Industry: Retail
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
4.0
December 2020
Seattle Staffing LLC review from HR Director
Pros
The software allows for our needs, really enjoy the benefits platform and BirdDogHR for applicant tracking and onboarding purposes.
Cons
Would like to see onboarding direct from BirdDogHR into InfinityHR vs manual input of new hires.
Reasons for Switching to Arcoro HR Management System
They were VERY expensive and did not provide good customer support
January 2018
Debby from Bodell Construction
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Using BirdDogHR as our primary ATS resource has saved us time and money!
Pros
It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.
Cons
We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.
Response from BirdDogHR
Replied January 2018
Thanks for your comments. As you mentioned this is an "Indeed thing" so unfortunately we don't have control over it but we will continue to work with Indeed to get a resolution.