Ease of use. Very little training needed for everyday tasks. Candidate submitting, job building etc can be done in no time.

Reporting - all reporting can be done, training could be better. While reporting functionality is there, it is not easy to locate on your own.

The only reason I rate BrightMove as 4 Stars instead of 5 Stars (and 9 instead of a 10) is because I don't believe there is a perfect system for everyone.

Having worked in Recruiting / Hiring since 1993, I have used lots of systems over the years and can confidently say BrightMove is my favorite system. I think it is very intuitive and easy-to-navigate. And if-when I am ever not sure how to do something, I can find an answer to my question fairly easily on my own or by contacting a Customer Support person in the U.S. who is easy to understand (instead of someone overseas who has a thick accent and makes me repeat everthing multiple times).

I wish there was a Auto-Login feature or a "Keep Me Logged In" feature so I wouldn't need to put in my Username and Password every single time I want to use BrightMove.

Pros - Easy to use, more additional functions (although most don't work very well) and cheaper than other options Cons - If you are operating in Canada many features are not yet functional; its annoying to use their LinkedIn integration, the resume formatting is so bad we often have to ask candidates to resubmit resumes directly to our e-mail; some issues with the interface/workflow; customization is time consuming or will cost you extra $ to do; the real CON is their customer service team I have asked questions several times, and if the issue is really basic they do okay, otherwise it can take weeks of e-mails back and forth, only to be told that the solution is either your problem or will cost extra to fix if you want........for instance I noticed that we were not able to integrate our BM account with our Monster account in 2014, at that time when I asked the CS team to address the issue it took several days of communications, and then I was told it was fixed, it was not fixed. Rather than continue to argue with the CS team at BM, we left it as is. Then in 2015 I again brought the issue to the CS team's attention, they said it worked again, and this time I decided it point out it still didn't work....they asked for our Monster rep's info to talk to Monster, only to then tell us it was our responsibility to deal/talk with Monster....urgh. Terrible customer service - exactly how do I communicate to one service provider about an tech issue that one of our other vendor's products has? It was the same with issues with Twitter integration, and several other requests I have had - basically figure it out on your own or pay us a lot to deal with our own crappy product bugs. Honestly, I wish looking back we had of gone with CATS. I have used that ATS in the past, and way fewer issues. Buyer beware!

You can easily parse resumes and create profiles. We have a chrome extension added to this site (Text Recruit) that allows us to text from Brightmove and stores the conversation history that is super helpful. It would be great if Brightmove had similar built in features without having to manage a separate software.

Refreshing the jobs is cumbersome. The website is less user friendly with too many options that we don't use. The reporting is less useful...if I want to pull all candidates in submitted status I just want to click a button and not run a full report. Better yet, I would like that report to have hyperlinks to the candidate's profile or job so I can work off of the report.

BrightMove is very easy to use and helps to streamline my process. The customer support live chat feature is wonderful, and allows me to continue to work instead of staying on the phone with a customer service rep. There are a couple of features that I would like to see come back (hourglass resume function, being able to print out placement details). Overall it works very well for my recruiting needs.

User friendly, bright move chat feature

New update has lots of bugs, took away good features.

The vendor has excellent customer service. The product provided is decent for the price you pay. The functionality makes it easy to train new employees on. Searches are easy to maneuver and the customization for this system is very flexible. I would recommend this to a start up company.

I least like the following: Implementation is lacking: While there are tools in place to teach you how to put triggers into place unless you understand technology on what I'd describe as an intermediate level they may not function the way you'd like them to. The owner of our company stated that when they purchased the system for use any customization beyond the standard template software had to be completed on their own. When I started working with Brightmove there were many triggers that did not function the way they were intended to for what the owner needed. Simple operator error that I was able to fix, but it's not exactly simple for a person not as familiar with some of the tech intel. Data Manipulation: Data Analytics is hard to gain with this system accurately. There are multiple ways to manipulate the data and therefore makes it almost impossible to set tiered goals for the staff as the data is then not broken down completely. The numbers can be spoofed due to this oversight.

It help us a lot on our day to day work.

Easy to use, excellent customer service, new Gmail integration, new ad-hoc report, good reporting tools,

The limited configuration for users in the dashboard, the ad-hoc reports need to be improved all user-defined fields should be available to create a report.

Great program to post jobs and manage candidates. I like the ability to rate candidates and post jobs to multiple sites.

Definitely would like the ability to connect the program to Outlook to email candidates. Currently, I have to jump out of BrightMove to send emails.

It is so easy for us to organize all of our client and candidate information so that unnecessary information isn't in the way of the specific things that I am working on!

I love that Brightmove allows me to put my jobs into a folder for just me, because I can find what I'm looking for very easily and go through my co-workers jobs if they need me to do something for them. I also really love how we can customize all of the templates that we need!

My least favorite thing is that after you rate a candidate, the page re-adjusts while loading so you might accidentally click on a resume that you didn't mean to click on.

The power search options make it easy to narrow down what you're seeking. Since I help create and post the jobs, the templates provided also ensure that you don't miss the most crucial information in the job postings.

No cons that I've experienced. Is it possible that the software is too amazing? Honestly, the only issue I've had is the information sorted didn't stay that way when I switched from job posting to list again. My overall user experience is not tainted by this in the least.

I love the ease of use. The platform is very easy to understand and user friendly. I like the customer service options as well.

Some glitches. Wish it had more reports. They are adding new features often, so that is great! I also like that BrightMove gives its customers the options to add features and actually moves forward with them. Great!

What I like most about the software is being able to figure out new tools and functions so easily. The system is very user friendly and the support staff is always available to help out when needed!

What I like least about Brightmove is that at times it can be slow. There seems to be system errors randomly and sometimes it doesn't seem compatible with Google Chrome.

Am a long-time user of Brightmove and am always satisfied. Have used another ATS and this one is superior. I can run and ad at anytime which has helped me make placements. The Brightmatch feature is a winner!

(1) Easy to use (2) Can run ads through ATS--so don't have to pay separately (3) Friendly and knowledgable staff (4) Brightmatch feature is a winner

Don't have 24/7 customer service and name recongnition is lacking--most of my clients never heard of Brightmove

IT's our Bread and butter.

The UI is excellent - Our recruiters love the software and it's easy to manage. Not major challenges, and no issues with ease of use.

Not sure yet..... The jury is still out, but so far so good and we have no complaints on the software.

Thus far I have had a pretty painless experience. The provided template emails help for a non-seasoned recruiter and the ATS is very easy to just jump right in to !

Allowing you to bounce between accounts easily, recognizable tabs for quick clicking, and overall color scheme keeps the experience bright and engaging,

A few useless tabs that take up space and could be used for better information gathering. The Notes tab does not have a time snap- so for a new recruiter knowing to bounce between the two can be confusing and irritating. Notes and activities are essentially the same. The tab with the graph has absolutely no use. If graphs were clickable and gave legitimate information, it may be useful.

Manages everything I do throughout my day. Outlook paired with Brightmove is all you need to recruit.

Intuitive and well organized. No matter what you need to do in Brightmove, the answer is either obvious or just a live chat away.

The reporting leaves a little to be desired. Other ATS systems I have used allow you many more options.

Great value for functionality. Easy to use, integrated well with our careers site and the customer support is amazing.

Custom report function can take time and will cost a little. Most of the reports are available but if custom report needed, will incur time and cost.