We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

When I came on board, we were a four-person company using Excel spreadsheets to track everything on our individual hard drives. As we've grew -- we're now four times the size we were -- we needed a way for managers to see where we were on hours in somewhat real time. ClickTime allows us to do so. Managers can run reports to see who's on vacation, how everyone is doing against their time allocation budget, where we stand on clients to date. It's a great tool that lets them see their clients' status without solely relying on the accounting department.

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

I use Clicktime to track budgets and resource for my team of 8 people. Half of them forget to do their timcards and the other half do them incorrectly. It's always the lowest priority and often times takes hours to do if you are behind on them. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job.

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours? The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard. Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that. Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Our experience has been excellent. Anthony, my customer service contact, has been amazing. Super responsive, available to help, but does not overwhelm me with questions or check ins. I appreciate that.

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier. We are currently working to implement the expense portion of the product.

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly. I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup. It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

Hopefully this will help streamline our timekeeping. The ability to have multiple layers of approval is fantastic and I am very excited to see if it works correctly.

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Overall, our experience with ClickTime has been exceptional. As we were looking to upgrade our account, the support team was extremely helpful in providing in depth information regarding the various features available, allowed for a 30 day free trail, and walked us through the various functions of the upgrade through an interactive webinar. ClickTime is not only cost effective, it is user friendly, has a wide array of features and upgrades and the customer service is professional and easily accessible.

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate. Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

With Click Time we are able to manage the time spent on projects and subsequently generate management indicators that assist in invoicing and productivity verification.

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

It's been excellent. The ability to export timesheets quickly is integral to our reporting.

The interface allows you to add timesheets quickly and efficiently. We're a law office, so we bill in 6 minute increments. On average, I have 10 - 15 time entries daily, which is nightmarish. We've evaluated numerous tools, and Clicktime is just the most efficient in terms of it's UI.

The integration with QB Online is still being worked out and the integration with QB can be tricky.

It helps us track what we need and is easy to navigate. Any time I need to contact customer support, they are super helpful, professional and timely!

ClickTime is very straight forward and easy to use. And there are so many types of reports available to run, which is great. We even use the custom report generator for some special reports we need and with some guidance from support, they were able to help us get what we needed.

When employees use the stopwatch feature and forget to stop the clock, they don't always know to go back and fix the time entry. I only catch it when I'm trying to lock timesheets for all employees at the end of the month and it won't let me lock those with open stopwatches. Perhaps if the user received an email from the system, when that occured, they would be more likely to fix it. It would also be nice if the "Notes" feature could be required for certain projects only, rather than all or nothing.

Very Helpful. Pricing and project run rates are a very easy task. YOY comparisons.

Flexibility when it comes to adding new projects, clients, and activities. Reporting on time spent on projects are a very simple task. Excel linking and custom reporting has made day to day operations much smoother and let us track the run rate on certain projects and give our clients a heads up. The Resource planning module is a very nice feature that helps keep employees on track.

The Resource planning module is very clunky. Compared to the rest of the interface it seems somewhat behind with all the script errors I run into. If there could be a possible import function from excel to the resource planning module it would make adjusting employees time a very simple task instead of fighting with filters that cause the module to crash after a while.

Its fantastic and scalable - meaning that it suits an expanding business such as ours perfectly. As highlighted above - no software is any use without a great support team and they are brilliant at ClickTime which makes all the difference and enables us to fully understand how to use the software to meet our specific needs and at our own pace

It is easy to use and adds value to several parts of our business, in particular, time recording, resource planning, billing and expense recording. It enables us to monitor our productivity, assess our rates and charges and understand true project costs. The software reports are pivotal to our monthly billing and also inform our ongoing rates and prices The support team are fantastic with particular mention to [SENSITIVE CONTENT HIDDEN] who's been brilliant and provided us with exceptional customer service

There is nothing that we don't like about this software

Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks. One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform. The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Overall Clicktime has been a great tool for our company, does what we need it to. There are some nice to have features that I would like to have seen but nothing that was a major impediment.

The interface is simple and easy for users. The resource planning tool is very useful.

There are some UI things that caused issues. Some examples: when setting up rate lists and I'm using my scroller on my mouse rates will change causing errors, the resource planning tab isn't easy to tab back and forth between cells, would be useful for populating hrs & budgets. The report creation tool is nice but wish more fields were included (budgets, allocations, etc).