ClickTime software


30 reviews(4.5/5)
30 reviews(4.5/5)

ClickTime is a cloud-based time and attendance human resources tool that helps businesses track, manage, and plan employee time. It is suitable for small and mid­size agencies, nonprofits and consultants. The solution enables users to record hours, approve time, manage budgets, staff teams and track productivity. 

Users can add project-based approvals and configurable billing rates to projects. Workforce management tools include employee capacity measurement and utilization tracking. Users can track employee performance based on their billable hours. Built-in and customizable reports include expense reports, project budgets, workforce planning and project staffing.

ClickTime helps users maintain compliance with overtime, DCAA, SOX and other regulations. Mobile apps for iOS and Android devices let users upload receipts, enter time and approve employee time sheets remotely. Integrations include accounting, customer relationship management and other payroll solutions.

Pricing is per user per month. Phone, email and help desk support is available.

Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of ClickTime

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  • Aimee from Branches, Inc.

    Number of employees: 51-200 employees

    May 2018

    We use clicktime to track hours for a unique group/classification of our stipended employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Clicktime is an inexpensive way to track employees' time. It is fairly customizeable and easy to use.

    Pros

    Its easy to use and pretty customizeable. The reports are easy to run and provide a good visual layout of weekly or monthly hours. It's easy to add employees and/or make them inactive. I also appreciate the feature that managers have to 'sign off' on hours.

    Cons

    We haven't been able to 100% customize it to meet every need, but it actually comes pretty close. For example, per the regulations of one of our funders, we needed to add a certifying statement. We worked around it by having each employee add the statement to a notes section.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hunter from BioPoint Inc

    April 2018

    Good at tracking time and expenses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a great software to track peoples time worked and expenses. The reporting features are nice and encompass a lot of valuable information.

    Cons

    The website is a bit outdated and the service is very expensive when compared to other services. We recently switched services simply due to price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tonja from Hallmark Group

    Number of employees: 11-50 employees

    April 2018

    Clicktime has been a game changer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software has made it much easier to bill multiple projects and to keep up with non billable time to specific proposals.

    Pros

    I love the robust reporting of Expense and Time. It has greatly facilitated our client billing process.

    Cons

    There is one data entry thing that drives me nuts. When you enter new tasks it automatically tags the new line item to every open project. I have yet to figure out how to prevent this. I try not tagging to any project and then going back and editing but this doesn't seem to work either.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tamara from DMG

    February 2018

    Product is easy to use, customer service is quick to respond and very helpful!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The capabilities of the software are great and there is ease of use on the user, manager and admin level.

    Cons

    Based on our needs, there are some limitations on customization of features. For example, the ability to limit access for reporting within the manager role.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andrea from CDFA Division of Measurement Standards

    December 2017

    I needed a quick simple way to track time for a 6 month contract and seasonal employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    live stats, premade reports, PLUS the ability to dowwnload excell spreadsheet to sort my own way. VERY USER FRIENDLY for new staff, GREAT SUPPORT assistance. Affordable and safe.

    Pros

    Easy to get up and runing, easy totrain new staff. Reports are wonderful, plus excel xport helped us monitor productivity and expenses.

    Cons

    Limited to only 500 sites/locations/projects. We would like to use this for our year round projects by tracking productivity, but we need 10,000 projects/locations. So for now, unfortunately, limited to our seasonal project.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Leanne from Peacemaker Resources

    November 2017

    Customer Service far exceeds expectations. They have written the book! Fast response time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is easy to use, has great report features. Best part of all is the help and support. Whenever I had a question, they were quick to respond and help me figure things out.

    Cons

    I wished the stopwatch feature could be restarted, once I had stopped it. If I was working on financial things, for example, and then later went back to financial projects, it would have been convenient to be able to just restart the timer I had used earlier in the day.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rob from SPI Group

    October 2017

    ClickTime is very easy to use. It's ability to generate reports in seconds is fantastic.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and ability to generate a wide range of reports can help businesses work more efficiently and run smarter. Customer support is fast and very helpful.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    October 2017

    Clicktime has been extremely helpful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With ClickTime, it's been extremely easy to track hours worked while juggling multiple projects. It's helpful for our team to stay on budget managing productivity. The Clicktime team has been very responsive in getting us set up

    Cons

    The UI could use a bit of a refresh. There seems to be a difference in the UX between the Website and App

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2017

    Tracks time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Does the specific task of tracking time very well. If you are looking to do just that, this is definitely worth looking into. it's easy and straightforward to use.

    Pros

    Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

    They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

    Cons

    It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

    Review Source: GetApp
  • Jonathan from TekTeam LLC

    May 2017

    Review of ClickTime

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It automated time keeping and allowed us to produce up to date reports easily as desired sometimes by customers.

    Pros

    Ability to run up to the date reports sliced and diced just about any way...e..g by client, by project, by person, by department, etc.

    Cons

    The Quickbooks integration was supposed to be plug and play. Unfortunately in our experience it was not.

    Review Source: Capterra
  • Gayle from BDR Partners

    Number of employees: 11-50 employees

    April 2017

    ClickTime makes our billing go smoothly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

    Pros

    The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

    Cons

    We briefly tested the expense tool and found that it wasn't as functional as the tool we already use.

    Review Source: Capterra
  • Lynn from East Coast Metrology

    April 2017

    GREAT PRODUCT!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company has been using ClickTime for approximately 1 year. It is very easy to track Work Orders, Expense Reports, Time on the Job, and closing them so that you can Invoice correctly. There is limited functionality for customizing. But, if you need a great product to manage your company activities, look into ClickTime!

    Review Source: Capterra
  • Cameron from Spark

    February 2017

    Great software, great people

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used Clicktime for many years and it is invaluable to our business. It is one of the best tools on the market to help manage employee's time. The resource planning tool is heavily used by our teams, and the summary reports on the resource planning page give you a clear sense of the project status. With one click, you can quickly drill down to the details. The Clicktime staff makes themselves available and I am always impressed by their attentiveness, resourcefulness, and intelligence.

    Review Source: Capterra
  • Liane from Triple Ring Technologies

    Number of employees: 51-200 employees

    February 2017

    ClickTime is an invaluable tool for time tracking and project budgeting.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

    Pros

    The flexibility of the system

    Review Source: Capterra
  • Julie from Estes Public Relations

    Number of employees: 11-50 employees

    February 2017

    ClickTime saves Time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Right from the start we knew we made the right decision to use ClickTime. It has been a very valuable tool.

    Pros

    Ease of use and the support

    Review Source: Capterra
  • Shawn from PinkSuccess

    Number of employees: 2-10 employees

    December 2016

    Not keeping up with the demand in today's business world

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used them for 10 years, got the job done, but would take hours to send out invoices. I finally investigated and realized there are tons of other programs that will generate the invoices and email with a click.

    Cons

    I no longer use them and not save hours a month now and TONS of less frustration and getting paid much quicker now.

    Review Source: Capterra
  • Kevin from Kenzan

    Number of employees: 51-200 employees

    December 2016

    Love me some ClickTime!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ClickTime has been a very valuable app for Kenzan, providing us with the tools that we need to track projects, resources and all time...both billable and otherwise. They have made great improvements over the years and continue to evolve the app to make it increasingly user-friendly and intuitive. High fives all around to the ClickTime team!

    Review Source: Capterra
  • Vicky from Emas Pharma Limited

    November 2016

    Professional Handy Timekeeping System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We spent a long time looking for a time management system that would work for our specific needs - when we found ClickTime we knew we had found the perfect system for us. It is so simple to use, online tutorials mean users can get up and running in a very short space of time. We are just at the beginning of our ClickTime journey but are excited to see what lies ahead. Customer support is second to none, the team are responsive and professional despite being on different time zones. I cannot recommend ClickTime highly enough

    Review Source: Capterra
  • B from GHGMI

    Number of employees: 11-50 employees

    November 2016

    Simple to use with lots of functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I set our organization up with Clicktime 3 or 4 years ago and it's worked beautifully for us ever since. It was easy to set up, which allowed us to start to use it immediately - and it was customizable in the areas that we needed it to be flexible. I can run just about any report I might need and export them in either PDF or Excel (Excel was a must for us). I was having trouble finding a simple timekeeping system that would fit our small non-profit budget and number of staff and it boiled down to Clicktime and one other system. We opted for Clicktime because it was particularly easy to use and would appeal to the less technically-inclined among our staff. We've been pleasantly surprised at the amount of muscle behind such a simple user interface. The only potential drawback I could see is that their model of paying per employee/month could become quite expensive very quickly in instances where an organization hires many contractors or employs more staff as they grow. But overall, this has been a great system for us.

    Pros

    Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

    Cons

    The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

    Review Source: Capterra
  • Robert from MMI Public Relations

    Number of employees: 11-50 employees

    November 2016

    Valuable Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Clicktime has helped us gain insight into our business that was not possible with other software. From the robust reporting tools to the innovative ERP system, Clicktime has been a valuable product for us. We have relied on their system for over a year now and will continue to for years to come. Also, their customer support team has been top notch and always resolves issues quickly. I know I can always count on them to help with anything within the Clicktime program. I have and will continue to recommend Clicktime to my colleagues within the PR field.

    Pros

    ERP system. Mileage and costs expense forms.

    Cons

    Does not integrate with Quickbooks online.

    Review Source: Capterra
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