ClickTime Software


 

ClickTime is a cloud-based time and attendance human resources tool that helps businesses track, manage, and plan employee time. It is suitable for small and mid­size agencies, nonprofits and consultants. The solution enables users to record hours, approve time, manage budgets, staff teams and track productivity. 

Users can add project-based approvals and configurable billing rates to projects. Workforce management tools include employee capacity measurement and utilization tracking. Users can track employee performance based on their billable hours. Built-in and customizable reports include expense reports, project budgets, workforce planning and project staffing.

ClickTime helps users maintain compliance with overtime, DCAA, SOX and other regulations. Mobile apps for iOS and Android devices let users upload receipts, enter time and approve employee time sheets remotely. Integrations include accounting, customer relationship management and other payroll solutions.

Pricing is per user per month. Phone, email and help desk support is available.

 

ClickTime - Dashboard
 
  • ClickTime - Dashboard
    Dashboard
  • ClickTime - Daily reporting
    Daily reporting
  • ClickTime - Mobile expense reporting
    Mobile expense reporting
  • ClickTime - Company summary
    Company summary
  • ClickTime - Integrations
    Integrations
Supported Operating System(s):
Web browser (OS agnostic)

21 Reviews of ClickTime

Showing 1-20 of 21

 

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July 2017

July 2017

Tracks time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Does the specific task of tracking time very well. If you are looking to do just that, this is definitely worth looking into. it's easy and straightforward to use.

Pros

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

Cons

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

Advice to Others

if you are looking to simply track time and want to use it to export to excell filmaker or other programs, this is perfect.

Source: GetApp
 

Jonathan from TekTeam LLC

May 2017

May 2017

Review of ClickTime

Ease-of-use

Functionality

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It automated time keeping and allowed us to produce up to date reports easily as desired sometimes by customers.

Pros

Ability to run up to the date reports sliced and diced just about any way...e..g by client, by project, by person, by department, etc.

Cons

The Quickbooks integration was supposed to be plug and play. Unfortunately in our experience it was not.

Source: Capterra
 

Gayle from BDR Partners
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

ClickTime makes our billing go smoothly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Pros

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Cons

We briefly tested the expense tool and found that it wasn't as functional as the tool we already use.

Advice to Others

As with any software tool, thoroughly evaluate the functionality before purchasing to ensure it fits your company's needs.

Source: Capterra
 

Lynn from East Coast Metrology

April 2017

April 2017

GREAT PRODUCT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Our company has been using ClickTime for approximately 1 year. It is very easy to track Work Orders, Expense Reports, Time on the Job, and closing them so that you can Invoice correctly. There is limited functionality for customizing. But, if you need a great product to manage your company activities, look into ClickTime!

Source: Capterra
 

Cameron from Spark

February 2017

February 2017

Great software, great people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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We have used Clicktime for many years and it is invaluable to our business. It is one of the best tools on the market to help manage employee's time. The resource planning tool is heavily used by our teams, and the summary reports on the resource planning page give you a clear sense of the project status. With one click, you can quickly drill down to the details. The Clicktime staff makes themselves available and I am always impressed by their attentiveness, resourcefulness, and intelligence.

Source: Capterra
 

Liane from Triple Ring Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

ClickTime is an invaluable tool for time tracking and project budgeting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

Pros

The flexibility of the system

Source: Capterra
 

Julie from Estes Public Relations
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

ClickTime saves Time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Right from the start we knew we made the right decision to use ClickTime. It has been a very valuable tool.

Pros

Ease of use and the support

Source: Capterra
 

Shawn from PinkSuccess
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Not keeping up with the demand in today's business world

Ease-of-use

Functionality

Product Quality

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I used them for 10 years, got the job done, but would take hours to send out invoices. I finally investigated and realized there are tons of other programs that will generate the invoices and email with a click.

Cons

I no longer use them and not save hours a month now and TONS of less frustration and getting paid much quicker now.

Source: Capterra
 

Kevin from Kenzan
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Love me some ClickTime!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
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Quality
Value for Money
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Support

ClickTime has been a very valuable app for Kenzan, providing us with the tools that we need to track projects, resources and all time...both billable and otherwise. They have made great improvements over the years and continue to evolve the app to make it increasingly user-friendly and intuitive. High fives all around to the ClickTime team!

Source: Capterra
 

Vicky from Emas Pharma Limited

November 2016

November 2016

Professional Handy Timekeeping System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

We spent a long time looking for a time management system that would work for our specific needs - when we found ClickTime we knew we had found the perfect system for us.
It is so simple to use, online tutorials mean users can get up and running in a very short space of time. We are just at the beginning of our ClickTime journey but are excited to see what lies ahead.
Customer support is second to none, the team are responsive and professional despite being on different time zones.
I cannot recommend ClickTime highly enough

Source: Capterra
 

B from GHGMI
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Simple to use with lots of functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I set our organization up with Clicktime 3 or 4 years ago and it's worked beautifully for us ever since. It was easy to set up, which allowed us to start to use it immediately - and it was customizable in the areas that we needed it to be flexible. I can run just about any report I might need and export them in either PDF or Excel (Excel was a must for us). I was having trouble finding a simple timekeeping system that would fit our small non-profit budget and number of staff and it boiled down to Clicktime and one other system. We opted for Clicktime because it was particularly easy to use and would appeal to the less technically-inclined among our staff. We've been pleasantly surprised at the amount of muscle behind such a simple user interface. The only potential drawback I could see is that their model of paying per employee/month could become quite expensive very quickly in instances where an organization hires many contractors or employs more staff as they grow. But overall, this has been a great system for us.

Pros

Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

Cons

The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

Advice to Others

Don't hesitate to call their customer support. An actual human has always answered my calls and spent as much time as necessary fielding questions, or walking me through something. A rare level of customer service.

Source: Capterra
 

Robert from MMI Public Relations
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Valuable Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clicktime has helped us gain insight into our business that was not possible with other software. From the robust reporting tools to the innovative ERP system, Clicktime has been a valuable product for us. We have relied on their system for over a year now and will continue to for years to come. Also, their customer support team has been top notch and always resolves issues quickly. I know I can always count on them to help with anything within the Clicktime program. I have and will continue to recommend Clicktime to my colleagues within the PR field.

Pros

ERP system. Mileage and costs expense forms.

Cons

Does not integrate with Quickbooks online.

Advice to Others

It is a fantastic product.

Source: Capterra
 

Cheryl from University of Alberta
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

ClickTime has enabled us to better analyze operational and project costs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

We were faced with budget cuts, which required us to make sure we were investing our time on the right activities. Clicktime has been a valuable tool and has assisted us in understanding the cost of our activities, which has supported our decision making.

Pros

Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

Cons

There are only 3 security roles available, even though you can configure access at an individual level it can be somewhat time consuming.

Source: Capterra
 

Ira from 120 West Strategic Communications
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love this ClickTime!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Really having a great user experience with ClickTime. It helps me find the balance necessary between working ON the business and IN the business. It also keeps that pesky service creep out of our day!

Pros

easy to use. Great tracking and really helps me efficiently run the agency.

Cons

Took longer than I thought it would to get up to speed.

Advice to Others

Just be diligent. Use it every day!

Source: Capterra
 

Susanne from Oregon Health & Science University

November 2016

November 2016

ClickTime Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is flexible and meets our needs for project management. It is easy to learn and very easy to implement. Customer service has been prompt and helpful.

Pros

Very easy to use and implement.

Cons

I have been using this software for five months and haven't found anything yet that I wish that it did, but doesn't.

Source: Capterra
 

Corinna from Pony Salon

August 2015

August 2015

Fully Customizable Time Tracking

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

ClickTime makes it easy for us to track time and expenses. The support team made it really easy for us to set up our account, and it fits our business perfectly.

Source: Capterra
 

Katrina from Flight Design Co

July 2015

July 2015

ClickTime saves our business time and money. We are very happy with it.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
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Support

Really powerful reports and tools for planning resources, budgeting, and staffing projects.
Easy to use.
Affordable.
Customer service is excellent.

Source: Capterra
 

Kathy from TRACE International, Inc

June 2015

June 2015

Easy to Use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

-The sales team follows you through implementation which is terrific. They understand the product and do not over sell. They can explain exactly what it can do. Any questions or problem was addressed and solved immediately.
-All the employees were able to adjust to the new system with little or no confusion.
-The reporting functions could be improved. All the information is in the system and you can get it, but it could be streamlined. It would be nice to have a saved report literally be the same requested data then you can adjust dates or add employees if need be.

Source: Capterra
 

Ankit from Legacy Data Access

June 2015

June 2015

Clicktime is an excellent product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We depend on them for all our time tracking, cost tracking and reporting requirements. They have some really great tools for generating custom reports which are hard to find anything else.

Source: Capterra
 

Jerri from Nidec Motor Corporation

June 2012

June 2012

Powerful Reporting

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I recommend this program to anyone needing a time tracking program that is intuitive for users and rich with information for management. It is an easy to use program with powerful reporting, using either the standard reports or individually customized exports.

Pros

The purpose of time tracking is to have useful information about what people resources are doing. Clicktime has a large number of reports that takes the data users enter and converts it to this type of useful information. In a few clicks of a button I can create valuable reports by person, by project, by task or by division. There are also reports that perform calcuations on this information to show man hour costs for projects or compare against the forecast. These simple to create reports are attactively formated can be exported into Excel, Word or a pdf to easily share information.

Cons

Sometimes I need information compiled in a format other than the standard reports Clicktime provides. While I can export all the data I need, it can be timeconsuming to compile the information I want to display. However, Clicktime Customer Support eliminated this con for me by creating customized exports and showing me how to easily compile the information I need.

Source: Capterra