ClickTime is a cloud-based time and attendance human resources tool that helps businesses track, manage, and plan employee time. It is suitable for small and mid­size agencies, nonprofits and consultants. The solution enables users to record hours, approve time, manage budgets, staff teams and track productivity. 

Users can add project-based approvals and configurable billing rates to projects. Workforce management tools include employee capacity measurement and utilization tracking. Users can track employee performance based on their billable hours. Built-in and customizable reports include expense reports, project budgets, workforce planning and project staffing.

ClickTime helps users maintain compliance with overtime, DCAA, SOX and other regulations. Mobile apps for iOS and Android devices let users upload receipts, enter time and approve employee time sheets remotely. Integrations include accounting, customer relationship management and other payroll solutions.

Pricing is per user per month. Phone, email and help desk support is available.



32 Reviews of ClickTime

Overall rating

4.56 / 5 stars

Filters:

Showing 1 - 20 of 32 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

November 2018

So difficult to use

Pros

Time tracking is a necessity in service-based organizations, ClickTime was a necessary evil at our PR agency. It got the job done.

Cons

Not user friendly, would often have to start over from the beginning if one small mistake was made. Arduous to use.

October 2018

Alexandra from GreenLight Fund

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

4 of 5

October 2018

Useful tool for Timesheets and Expense Recording

Pros

I like using the app for doing expenses. Adding photos of receipts is a breeze with this app.

Cons

The user interface is not user friendly. It's difficult to find buttons you need for function.

May 2018

Aimee from Branches, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

We use clicktime to track hours for a unique group/classification of our stipended employees.

Clicktime is an inexpensive way to track employees' time. It is fairly customizeable and easy to use.

Pros

Its easy to use and pretty customizeable. The reports are easy to run and provide a good visual layout of weekly or monthly hours. It's easy to add employees and/or make them inactive. I also appreciate the feature that managers have to 'sign off' on hours.

Cons

We haven't been able to 100% customize it to meet every need, but it actually comes pretty close. For example, per the regulations of one of our funders, we needed to add a certifying statement. We worked around it by having each employee add the statement to a notes section.

April 2018

Hunter from BioPoint Inc

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Good at tracking time and expenses

Pros

It is a great software to track peoples time worked and expenses. The reporting features are nice and encompass a lot of valuable information.

Cons

The website is a bit outdated and the service is very expensive when compared to other services. We recently switched services simply due to price.

April 2018

Tonja from Hallmark Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Clicktime has been a game changer

This software has made it much easier to bill multiple projects and to keep up with non billable time to specific proposals.

Pros

I love the robust reporting of Expense and Time. It has greatly facilitated our client billing process.

Cons

There is one data entry thing that drives me nuts. When you enter new tasks it automatically tags the new line item to every open project. I have yet to figure out how to prevent this. I try not tagging to any project and then going back and editing but this doesn't seem to work either.

February 2018

Tamara from DMG

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Product is easy to use, customer service is quick to respond and very helpful!

Pros

The capabilities of the software are great and there is ease of use on the user, manager and admin level.

Cons

Based on our needs, there are some limitations on customization of features. For example, the ability to limit access for reporting within the manager role.

December 2017

Andrea from CDFA Division of Measurement Standards

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

I needed a quick simple way to track time for a 6 month contract and seasonal employees.

live stats, premade reports, PLUS the ability to dowwnload excell spreadsheet to sort my own way. VERY USER FRIENDLY for new staff, GREAT SUPPORT assistance. Affordable and safe.

Pros

Easy to get up and runing, easy totrain new staff. Reports are wonderful, plus excel xport helped us monitor productivity and expenses.

Cons

Limited to only 500 sites/locations/projects. We would like to use this for our year round projects by tracking productivity, but we need 10,000 projects/locations. So for now, unfortunately, limited to our seasonal project.

November 2017

Leanne from Peacemaker Resources

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Customer Service far exceeds expectations. They have written the book! Fast response time.

Pros

This software is easy to use, has great report features. Best part of all is the help and support. Whenever I had a question, they were quick to respond and help me figure things out.

Cons

I wished the stopwatch feature could be restarted, once I had stopped it. If I was working on financial things, for example, and then later went back to financial projects, it would have been convenient to be able to just restart the timer I had used earlier in the day.

October 2017

Rob from SPI Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

ClickTime is very easy to use. It's ability to generate reports in seconds is fantastic.

Pros

Ease of use and ability to generate a wide range of reports can help businesses work more efficiently and run smarter. Customer support is fast and very helpful.

October 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Clicktime has been extremely helpful

Pros

With ClickTime, it's been extremely easy to track hours worked while juggling multiple projects. It's helpful for our team to stay on budget managing productivity. The Clicktime team has been very responsive in getting us set up

Cons

The UI could use a bit of a refresh. There seems to be a difference in the UX between the Website and App

July 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2017

Tracks time

Does the specific task of tracking time very well. If you are looking to do just that, this is definitely worth looking into. it's easy and straightforward to use.

Pros

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

Cons

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

May 2017

Jonathan from TekTeam LLC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

May 2017

Review of ClickTime

It automated time keeping and allowed us to produce up to date reports easily as desired sometimes by customers.

Pros

Ability to run up to the date reports sliced and diced just about any way...e..g by client, by project, by person, by department, etc.

Cons

The Quickbooks integration was supposed to be plug and play. Unfortunately in our experience it was not.

April 2017

Gayle from BDR Partners

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2017

ClickTime makes our billing go smoothly!

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Pros

The reporting functions are numerous and easy to use. You can get the data you need any multiple formats to fit most needs. The app and web interface are easy to use in the office and in the field.

Cons

We briefly tested the expense tool and found that it wasn't as functional as the tool we already use.

April 2017

Lynn from East Coast Metrology

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

GREAT PRODUCT!

Our company has been using ClickTime for approximately 1 year. It is very easy to track Work Orders, Expense Reports, Time on the Job, and closing them so that you can Invoice correctly. There is limited functionality for customizing. But, if you need a great product to manage your company activities, look into ClickTime!

February 2017

Cameron from Spark

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Great software, great people

We have used Clicktime for many years and it is invaluable to our business. It is one of the best tools on the market to help manage employee's time. The resource planning tool is heavily used by our teams, and the summary reports on the resource planning page give you a clear sense of the project status. With one click, you can quickly drill down to the details. The Clicktime staff makes themselves available and I am always impressed by their attentiveness, resourcefulness, and intelligence.

February 2017

Liane from Triple Ring Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

ClickTime is an invaluable tool for time tracking and project budgeting.

We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

Pros

The flexibility of the system

February 2017

Julie from Estes Public Relations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

ClickTime saves Time

Right from the start we knew we made the right decision to use ClickTime. It has been a very valuable tool.

Pros

Ease of use and the support

December 2016

Shawn from PinkSuccess

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

2 of 5

December 2016

Not keeping up with the demand in today's business world

I used them for 10 years, got the job done, but would take hours to send out invoices. I finally investigated and realized there are tons of other programs that will generate the invoices and email with a click.

Cons

I no longer use them and not save hours a month now and TONS of less frustration and getting paid much quicker now.

December 2016

Kevin from Kenzan

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Love me some ClickTime!

ClickTime has been a very valuable app for Kenzan, providing us with the tools that we need to track projects, resources and all time...both billable and otherwise. They have made great improvements over the years and continue to evolve the app to make it increasingly user-friendly and intuitive. High fives all around to the ClickTime team!

November 2016

Vicky from Emas Pharma Limited

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Professional Handy Timekeeping System

We spent a long time looking for a time management system that would work for our specific needs - when we found ClickTime we knew we had found the perfect system for us. It is so simple to use, online tutorials mean users can get up and running in a very short space of time. We are just at the beginning of our ClickTime journey but are excited to see what lies ahead. Customer support is second to none, the team are responsive and professional despite being on different time zones. I cannot recommend ClickTime highly enough