--- title: "Eddy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eddy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eddy is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/eddy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Onboarding Software](https://www.softwareadvice.com/hr/employee-onboarding-comparison/) / [Eddy](https://www.softwareadvice.com/hr/eddy-profile/) / Eddy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/eddy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/eddy-profile/alternatives/) # Eddy User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 33 reviews (69%) - 4 stars: 12 reviews (25%) - 3 stars: 3 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The team they have assembled at Eddy is everything you would hope to find as a customer - polite, friendly and relatable, all while maintaining a professional profile. When team members who are well-versed and knowledgeable, whether the topic be technical or business-related(ie., navigating the online platform/app and onboarding guidance), are confident while also maintaining a high level of approachability, it creates an environment where customers feel supported, valued, and empowered to effectively address any challenges. - Eddy is easy to use and has everything that I need to see as an employee about my employment in one place. - EddyHR is user friendly, clean, not cluttered, and has the features that we needed the most - time tracking, time off management, important document management/storage. ### Most mentioned cons - It's a bit cumbersome. ## Eddy customer reviews Showing reviews 1-25 of 48 (page 1). ### great hris that allows contractor only and custom onboarding - Overall rating: 5/5 - Reviewer: Saad M. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great hris that allows contractor only and custom onboarding. great pricing #### Cons unexpected billing practices at year end #### Reasons for switching to Eddy terrible UI, no custom onboarding available, horrible customer support. --- ### User friendly! - Overall rating: 5/5 - Reviewer: Kayli P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Eddy for 3 years now and the experience blew our previous company out of the water when it comes to user friendly and quick response time with support when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Eddy is set up clean and simple. Very user friendly! #### Cons Doesnt integrate with another platform we use for keeping track of our tech's utilization. #### Reasons for switching to Eddy Heartland payroll was not easy to use and required too many functions for our wants and needs. --- ### Good value for money - Overall rating: 3/5 - Reviewer: Seth R. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been frustrating at times but most of the time does what we need it to. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It works well and gets the basic functions done at a lower cost of other systems. #### Cons The reporting is tricky and doesn't always get what we want how we need it. It also doesn't handle rehires very well. When we rehire someone it overwrites their previous work data and that data is lost. --- ### Great product for a good price! - Overall rating: 4/5 - Reviewer: Kayla A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Even more than the product itself, the EddyHR team has been incredible! They are so responsive, professional, friendly, and I trust 100% that they are here to help me the best they can. Having a great specialist at EddyHR who is available any time on any day to answer my questions is so great!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EddyHR has been very easy to use for recruiting and employee management, as well as time and PTO tracking, and document retention. For the price, we couldn't have asked for a better starter HR platform for our small compan #### Cons While EddyHR is a great platform, I do wish there were a few more features available. The features currently in place on the platform are good enough for now, but it takes a lot of leg work on the back-end since I can't customize it exactly to my specific needs. I wish it was built out a little more, and more easily customizable to my company's specific processes. But again, for the price I can't complain! I use this system every single day and it does get the job done well. #### Reasons for choosing Eddy I chose EddyHR over Bamboo HR because of the extra HR advisement that you offer through your partner, Mammoth. Having an HR advisor available at such a low cost is incredible and made the decision to go with Eddy even easier. --- ### I'm new to HR, so EddyHR has made my HR role easy - Overall rating: 5/5 - Reviewer: Adriana L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. What I like best is the customer service. Once we signed on, we were immediately assigned a rep that is always there to answer questions and help me walk me through new functions. The other great feature is the ability to access EddyHR's HR Support Center which is a great resource for all things HR - it's easy to ask a question of the HR Concierge, or scan the state-specific laws, tools, and videos. This has been great since I'm not a HR profession by trade. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EddyHR is user friendly, clean, not cluttered, and has the features that we needed the most - time tracking, time off management, important document management/storage. It has a simple employee portal that's easy to use. #### Cons The software is fairly new so there are some features that haven't been rolled out yet like ability to have more than one vacation policy. It's not a big deal since I know more is to come and I already love what I see. #### Reasons for choosing Eddy I really liked the customer service and the cost. They do everything from hire to fire. I know that they will be doubling down on engineering so will be faster and have more features in January and they said they won’t raise the cost. --- ### Employee Database - Overall rating: 5/5 - Reviewer: Wendy J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I appreciate the availability of the technical staff and training. Eddy is always improving the product to better meet our needs. I am very happy with the program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros **Having our employee documents digitally stored and easy to access. **I love the ability to email a form for review and signature to our employees. **Tracking hours for Payroll **New employee onboarding is much easier **Advertising for new employees is coordinated with Job search sites **Training tracking and much more #### Cons It took me some time to adjust to a new program #### Reasons for choosing Eddy Eager to try something better than the product we were using. #### Reasons for switching to Eddy To begin with we were impressed with the Employee document storage and tracking now it has become so much more --- ### Great implementation & Follow up! - Overall rating: 4/5 - Reviewer: Julie L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Eddy's team from beginning to end has been phenomenal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Installing and getting employees used to a new software is challenging, but Eddy's team were amazing. They have continued to help us through the process and as a new team ourselves, they've been patient and helpful when we have shifted our needs during the process. #### Cons There's still some future functionality I wish was available now, the challenge of having future leave taken out prior to it being earned and balances has been tricky, but in general, the system is solid and super helpful. #### Reasons for choosing Eddy Our [SENSITIVE CONTENT HIDDEN] loved Eddy and I love the integration with payroll! #### Reasons for switching to Eddy Workforce Now was WAY too much for what we needed and so unfriendly to the users and to me, the payroll administrator. --- ### Great Product - Overall rating: 5/5 - Reviewer: Cathryn H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The staff are super helpful and very friendly. The product is great and I am very happy with our decision. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the combination of all the features. It made purchasing the software worth it compared to other options. #### Cons Its a little annoying that in order to go from one employees profile to another that I have to go all the way back to the list of employees and search for the next. It would be nice if you were in a profile that you could either drop down and select another employee or have an option to go to the next employee in the alphabetical order. #### Reasons for choosing Eddy The staff were more knowledgeable and friendly. The prospective product additions that will be available in the next year were also not available at other companies. --- ### Xima Software's Eddy experience - Overall rating: 5/5 - Reviewer: Blake B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far it has been a pretty good experience. Our transition from our last product to EddyHR could have had a lot more hiccups, but it was overall really smooth. If nothing else, their team has been VERY helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to add someone into Eddy Software! We also really enjoy the ability to configure different levels of PTO/Sick Time. Additionally, it's fairly easy to adjust the missed/incorrect time punches. #### Cons While it's easy to adjust someone's punches, you can't do it until after the employee clocks out. It's a bit cumbersome. Additionally, in my old system I used to be able to adjust someone's 401K contribution, or enter their benefits elections and what not. Now, I have to email my rep at EddyHR to enter those for me. She's great, and always willing, but it's extra steps that I wish I could just do. #### Reasons for choosing Eddy Sweet deal and good people! #### Reasons for switching to Eddy Kronos was end of life through our payroll company. --- ### Streamlining workflow process - Overall rating: 5/5 - Reviewer: Gabriel T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is easy to use, well organised and the overall functionality is impressive. #### Cons The only setback with this software is for you to use the app effectively you must pay more. --- ### Hands down the best of the best! - Overall rating: 5/5 - Reviewer: Kelly S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not only is Eddy super user-friendly, but they are affective and efficient! Jordan provides the best customer support for any and all needs! They are quick and attentive! Eddy is the real deal! #### Cons I honestly can't think of any! I swear by them, and so does everyone I recommend to them! --- ### EddyHR - Overall rating: 4/5 - Reviewer: Jody N. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great. Just looking forward to finding out when the essential things we need can be integrated #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of learning. Anyone can do it. #### Cons There are some functions we still need. Scheduler and the ability to get videos and powerpoints to upload into onboarding and training. THese are vital functions for our operations. #### Reasons for choosing Eddy NA #### Reasons for switching to Eddy Ease of EddyHR and the onboarding tracking system along with training and performance tracking --- ### Great! - Overall rating: 4/5 - Reviewer: Jeff D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The company is great and willing to listen to suggestions that will make their product better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team at EddyHR made our transition great. They helped us to understand the functionality and to use the features. Their responsiveness was great. The software is also pretty intuitive. #### Cons I wish that the clock-in function had geo-locking so that users could limit an employees ability to clock in at certain locations. Also, Customiforms are #### Reasons for choosing Eddy Value, and customer service --- ### EddyHR - Overall rating: 4/5 - Reviewer: Ryan L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EddyHR has been easy to work with. The software if fairly intuitive and easy to use so with only a little training we are up and running. Customer service has been prompt and easy to work with when we do have questions. Overall I would give EddyHR an A. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software has helped us tremendously with our hiring and onboarding procedures. Much easier to use than the onboarding software we were using. #### Cons We are still learning but so far we don't have any complaints. #### Reasons for switching to Eddy Much more user friendly. --- ### Great Software for small business! - Overall rating: 5/5 - Reviewer: Landon S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great HR Software and excellent customer service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and great value and my employees love it. #### Cons I wish it had a scheduling function and a way to breakdown bi-weekly payroll reports by each week instead of reporting for the whole period. --- ### Most user friendly product on the market - Overall rating: 5/5 - Reviewer: Heath W. - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros So easy to use. Anyone in your organization can use Eddy with little to no training. Communication with applicants is incredibly easy and smooth Assignment of tasks is laid out very clearly #### Cons Waiting on a few more functions to be built out. Currently a con but will be fixed soon Coming out with new features regularly --- ### Eddy.Com - An Exemplary Customer Service Experience - Overall rating: 5/5 - Reviewer: Anna S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered As a customer of Eddy.com, I have consistently been impressed by their exceptional customer service. The team they have assembled at Eddy is everything you would hope to find as a customer - polite, friendly and relatable, all while maintaining a professional profile. When team members who are well-versed and knowledgeable, whether the topic be technical or business-related(ie., navigating the online platform/app and onboarding guidance), are confident while also maintaining a high level of approachability, it creates an environment where customers feel supported, valued, and empowered to effectively address any challenges. Whatever your goal is, it's Eddy's goal, and there's a whole team of people to back you up and help you get there! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -Customer Service -Availability -All-In-One onboarding system #### Cons While my experience with Eddy.com has been overwhelmingly positive, it would be an added bonus if certain featuers of their platform which are not relevant to my needs (ie., payroll and hours) could be removed with an interface customization option. --- ### Effective Employee Management - Overall rating: 4/5 - Reviewer: Suzanne W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been really happy with the Eddy program. Eddy has helped me to keep our employees up to date on the documents required for our licensing. Eddy is a good source for our employees to find the documents they need for their jobs and referral. We have used Eddy for hiring, it has streamlined that process and saved us a lot time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the features I like most about the software, is the onboarding for new employees. I love that I can send an invitation with a welcoming message and all the paperwork needed for our new hires. I have heard from our new hires that it was so easy to get their paperwork finished and at their own time. I like that I can track how far along the new hire is, in the onboarding experience. #### Cons One of the things I think could be improved in the software is searching the employee database. When I have to look up multiple employee profiles for information, I have to return to the 'People' tab and scroll back to the top of the list to search again. --- ### Great for small to medium business - Overall rating: 5/5 - Reviewer: Carol G. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience has been great. Our company had explosive growth and I would not have been able to manage everything. It has met my expectations as a full-service HRIS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the full functionality of the software and that it's very easy to use. It's great for smaller or medium size businesses. I like the hiring, onboarding, people management and document filing. We recently implemented the payroll. #### Cons I wish it had a messaging function and ability to track more than 2 PTO categories. I would also like to be able to have direct access to the payroll functionality if I need it. I would like more and customized reports. #### Reasons for choosing Eddy I looked at a number of different systems but they were all too expensive and had less functionality. --- ### Positive Customer Experience - Overall rating: 5/5 - Reviewer: Morgan B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our companies overall experience with Eddy has been a very positive one. Although they are missing a few software details, they have gone above and beyond in meeting our companies very personalized needs. They have been great to work with, and we plan to continue using their product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This product is very easy to use and understand. The customer support for this product has been excellent. The integration into this product was very smooth. #### Cons This product is not completely integrated with their payroll product they offer. We would also like to see more reporting options. --- ### The software you can't live without! - Overall rating: 5/5 - Reviewer: Chelsey S. - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered I have used 3 other HR Softwares and none of them compare to Eddy. This is a very easy to use software that you can figure out on your own. The customer service team has been so quick to answer any questions that I've had and the engineering team to fix any bugs that I've came across. The design and use of this software is better than anything I've used or demoed. I am super excited to continue to use eddy and be apart of what this company has store for us in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Very easy and fast to use. - Clean, organized, and beautiful design. Anyone in the company can hop on and learn how to use it. - Only takes minutes to set up to fit your companies needs. - Moving applicants to stages actions is so easy with the drag and drop and has a great overview of everyone in the process. - Automatically posts to job boards to gain more candidates. - The interview guides are amazing with the various questions you can choose from for each stage action. - The communication with applicants is smoother. The email chains are easy to read and go back to previous conversations without the html mess you see in others. - There are so many small features that you don't think about until you actually are using it where you realize you can't live without it and eddy has many of those. I love the amount of days the applicant has been in our system display and being able to move applicants to other jobs without having to manually add them. - Customer service team is awesome to work with. They are very quick on answering questions and giving updates on what the software is releasing next. #### Cons - Still a young company with features I wish it had like tagging system and onboarding, but all those features are coming soon! --- ### Great product - Overall rating: 5/5 - Reviewer: Dave M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works... We don't have problems.. I like products that do their job #### Cons Don't have complaints at the moment. Will update if needed #### Reasons for switching to Eddy Good sales team at eddy.................. --- ### Great product and amazing customer service - Overall rating: 5/5 - Reviewer: Joyce R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having one software to have people clock in and/or out, request time off, recruit and sort through resumes... everything thus far has been super handy and making my job a whole lot easier! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most difficult part of my job was tracking the complex PTO and vacation days for our staff. Having to calculate that fiasco on an Excel sheet was a nightmare. Eddy HR made that process so simple. Especially adding our various schedules for both PTO and vacation days and how they are earned. I don't even have to think about it! The software does it all itself. #### Cons It would be nice if all reports could be printed/saved in an Excel or CSV format. Currently, I've only been able to process certain reports that way. It would also be nice if they Pay Periods were sorted by Most Recent to Oldest. --- ### The ATS/HRIS I Never Knew I Needed - Overall rating: 5/5 - Reviewer: Oscar E. - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered The team that I dealt with at eddy has been nothing short of amazing. From my initial contact with them to completing our partnership, the communication, and understanding of what we needed in an ATS as a company has been incredible. I feel that we have received a tailor-made product and attention in getting the ATS integrated into our recruiting process. Our company has tried many other ATS's and even though eddy have claimed this product is still evolving, it is an amazing product. I foresee us using eddy heavily now and into the future. A necessity for my recruiting process that I did not know I needed. Super excited to continue to use eddy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Easy to use (plug and play) -Well organized/Process well thought out -Simplified Pipeline setup and building -Streamlined Initial contact with candidates -Integration with job sites and posting job ads -Integration with current careers page or direct replacement for current careers page -AMAZING Customer Service and response time to inquiries -Frequent updates and great communication in regards to what is coming next for the platform #### Cons -There are a few missing functions that I would like to see like a job order submission process from Hiring Authorities as well as a tagging system, but the communication in regards to what is coming up next is great. --- ### Very well done and easy to use! - Overall rating: 5/5 - Reviewer: Diana H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Eddy keeps me so organized. I don't have to worry about losing important information or keeping track of things in a million places. I have been able to streamline my hiring process to be simple and easy to go through. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The hiring features within eddy are self explanatory and easy to use. When I am looking to hire, I can easily check the candidates that have applied or are in the middle of the process. It has made communication with my HR manager seamless, as we can both check on things whenever we have the time. The time off feature is also very easy to use and track when my employees will be out of the office, and how much vacation time they have taken. The employee profiles have made it easy for me to track my employees performance reviews, raises, etc. #### Cons Switching to eddy was completely painless, and has made my life much easier! ## More reviews [Next reviews](https://www.softwareadvice.com/hr/eddy-profile/reviews/?page=2) --- Eddy Reviews, Pros and Cons - 2026 Software Advice