--- title: "Findmyshift Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Findmyshift. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Findmyshift is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/findmyshift-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Findmyshift](https://www.softwareadvice.com/hr/findmyshift-profile/) / Findmyshift Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/findmyshift-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/findmyshift-profile/alternatives/) # Findmyshift User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,204 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 822 reviews (68%) - 4 stars: 328 reviews (27%) - 3 stars: 48 reviews (4%) - 2 stars: 5 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It's great service for staffs shift management and providing support to staff with scheduling and payroll. - Once you get to grips with it, the programme is easy to use, it's quick and simple to make changes and things like being able to select what the staff can and can't see/have access to, making data protection easier to abide by. - It's an excellent resource for staff shift patterns and holiday allowances. ### Most mentioned cons - Also, I would prefer a discount for annual membership and The pricing structure has a major gap between the free plan (for 5 users) and the next paid tier, which forces small teams (7-10 people) to significantly overpay for licenses they don't need. - The web interface is very basic and it is hard to colour-code employees, this has to be done manually and I would prefer to assign a colour to each staff member. - My staff who are self-schedulers don't like that they can't update their shifts on the app on their phones. ## Findmyshift customer reviews Showing reviews 1-25 of 1,204 (page 1). ### The best rota software - Overall rating: 5/5 - Reviewer: Rob P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Great. I have used other similar software, and just found it clunky. the ease of use is great and have no plans on looking elsewhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for the most part. Makes scheduling a teams patterns very easy. Also makes scheduling annual leave easy a long way into the future. Online help is usually quick too. For the cost of the software, its very good, as the pros massively out-way the cons of financial output. I personally have had no issues with security when using the system. #### Cons Occasioanlly can throw cells information elsewhere and you dont see it untiul too late, but becomes something you learn to watch for. Could be more flexible with holiday hours for team members who work different shifts as I have hit limitations here. But just means some more manual input rather than not being able to use the system well. #### Reasons for switching to Findmyshift that was with another company for which I had no control. clunky and difficult to use. --- ### Small Business Rostering - Overall rating: 5/5 - Reviewer: Katelyn P. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered A valuable business tool that works well for our team with functions that we regularly utilize. Great planning tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Streamline process that allows the team to interact, make requests and gives real time updates when changes are made. Reminders and notifications are very handy. Copy and paste function is such a time saver and the layout is easy to use. Notifications are not published until sent out meaning progress can be saved and rosters can be returned to later. #### Cons It would be good to have the ability to look at all the shifts at once on the app from the employee side. #### Reasons for choosing Findmyshift We researched many company's and tested free demos, this was the most affordability and included needed features --- ### Easy Peasy! - Overall rating: 5/5 - Reviewer: Ashley M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Making the staff schedule is so much easier with this service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that there is a mobile app that my staff can use and check their schedule easily. #### Cons I haven't found anything specifically I like the least about find my shift! --- ### It works but it's fiddly. - Overall rating: 3/5 - Reviewer: Sean R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I think it's a good system. Easier than say Teams Shifts in parts but not as easy as it could/should be. You get what you pay for I suppose. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I can see my staff scheduled and where there are gaps across where shifts are. The mobile app to my 'regular' team is very useful and they can see what's going on nice and easily. #### Cons It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available. Sometimes the order of shifts is very difficult to get too - what I see on my screen makes sense yet the team when applying for shifts on their phone see it in a sometimes bizarre order. Facilities being 'locked' to times would also be really handy. Bar / Box Office / Technician need to all be claimed separately to times. Shift Cancellations also requiring acceptance but then not automatically returning the shifts back into the 'availables' is also quite annoying sometimes. It would also be very helpful to send an automatic message out to certain groups to say "There are shifts available now on these dates". #### Reasons for choosing Findmyshift Boss told me she used it and liked it, and it was inexpensive. #### Reasons for switching to Findmyshift Teams Shifts doesn't allow casuals (guests) in without a company Teams account. --- ### Findmyshift helps me sortmystaff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent their customer service is responsive with any queries - they are straight back with easy to use instructions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Colour coding of staff makes it easier to group staff You can add your own comments Easy for staff to check in at home to see their shifts #### Cons It does all it says it does! The only thing I would like is to be able to have the full rota view on my phone I have to log onto a PC which can sometimes be difficult if I am out and about and have a short notice absence I have no negative comments about it #### Reasons for switching to Findmyshift easier to use this system and share with staff --- ### Easy and Good Value - Overall rating: 5/5 - Reviewer: Leonora B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been an extremely useful platform for my business over the years, making it easy to add and remove staff and keep ontop of their weekly hours. I love being able to colourcode the departments! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's one of the more efficient online rota systems at a good price! we've used it for nearly 10 years now at this point. #### Cons It can be a bit buggy, sometimes when trying to copy shifts over the screen can jump all over the place and undo shift placements already done. #### Reasons for choosing Findmyshift Price point! It was much better value than RotaCloud for effectively the same product. --- ### We love you - Overall rating: 4/5 - Reviewer: JM L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered very easy to operate, we are your custumer for over 10 years. it use to be about £10 a month. it will be grand if there is a special price for loyal customer. And thanks for make our life easier, we love you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier. #### Cons if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish #### Reasons for choosing Findmyshift Easier to operate and can see future schedule via mobil app --- ### Good product for small teams - Overall rating: 5/5 - Reviewer: Eleanor F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. Helpful tool for a small business. Has improved accuracy and data processes, making payroll caculation much easier. It is also a better indicator of staff presence than previous paper system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a good value shift and staff management tool. We use it to schedule shifts for one team and the staff log hours, using the app. Everyone reports good usasbility and a clear layout. It has improved our payroll process by producing a digital hours log. #### Cons The web interface is very basic and it is hard to colour-code employees, this has to be done manually and I would prefer to assign a colour to each staff member. #### Reasons for choosing Findmyshift Better value and had been recommended by another business owner. --- ### Great small business tool but could do with some small business pricing - Overall rating: 5/5 - Reviewer: Rob O. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Been very good from start to finish aside from the renewal costs which is a pretty big outlay for us as a small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes it easy for management and staff to know exactly who is in. It also helps with totalling staff hours for our pay run. Have found the customer service to be prompt in responding when I've had questions. #### Cons Do feel like it is a quite a big cost for us as a small business. We operate on the finest of margins. We do find it helpful however there could be a lighter version at a cheaper rate which gives you more of the absolutely necessary functions like Rota, Timesheets and Hours reports. --- ### Better than a spreadhseet - Overall rating: 4/5 - Reviewer: Stuart R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is a straightforward upgrade from spreadsheets, making it easy to pick up and use while offering better flexibility for our staff #### Cons I think it could be more competitively priced, especially when you have multiple locations you want to schedule staff for but don't want to have them all in the same team --- ### Simple, Effective and Reliable Scheduling Tool - Overall rating: 5/5 - Reviewer: Huma A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Findmyshift has been very positive. It has significantly reduced the time spent managing schedules and improved communication across the team. The platform is reliable, accessible, and well‑designed, helping us stay organised and avoid rota errors. It has made our day‑to‑day operations smoother and more transparent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Findmyshift very easy to use, with a clear layout and intuitive scheduling tools. The ability to update shifts quickly, communicate with staff, and access everything from any device made managing the rota much more efficient. The reporting features and real‑time updates were especially helpful for keeping everyone aligned. #### Cons Some features required a bit of initial setup, and a few customisation options felt limited. It would be helpful to have more flexibility in how notifications and templates can be personalised. However, these were minor issues once the system was fully up and running. --- ### The Rufus Centre - Overall rating: 5/5 - Reviewer: Mathew E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Been using the system for over 5 years and our team love it. Considering exploring the clocking in feature. We have a team of 12 staff who use it frequently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Incredibly simple GUI. Does exactly what it says on the tin! Love the flexibility of the platform and its stability. #### Cons It would be nice if the App had the same flexibility as the desktop platform. We hope this is in development for the future. --- ### Findmyshift Review - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Findmyshift has become an important tool for my team of 20 across 3 retail locations and a warehouse, enabling us to track and manage work schedules effectively and efficiently #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and straightforward to use with clearly presented rotas/ schedules. Easy to tailor to individual requirements and very good human support from the Find My Shift team whenever we have run into problems. #### Cons Would like a system which integrates with our payroll, and this may come in time. Individual staff admin can be a little fiddly. --- ### Game Changer - Overall rating: 4/5 - Reviewer: Penny S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It has been really easy to learn and then teach other members of the team, and all of our managers have loved using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has been an absolute game changer for our operations as a Centre. Having everything in one place makes planning so much easier, and our day to day operations more streamlined. #### Cons I wish there was a way of having separate rotas without paying separate subscriptions, so we could break them down a bit more rather than filtering. This way we could make available shifts different for each department, instead of lumping them all together. --- ### JS Sports & Education - Overall rating: 5/5 - Reviewer: Jamie S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve been really impressed with FindMyShift. The app is simple to use, makes organising staff schedules effortless, and saves a lot of time compared to doing everything manually. The interface is clean, the features are practical, and it’s been reliable from day one. Overall, it’s a great tool that makes managing shifts much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been really impressed with FindMyShift. The app makes organising staff schedules effortless, and what stands out most for me is the layout. It’s clean, easy to navigate, and everything is exactly where you expect it to be. The clear design makes managing shifts quicker and far less stressful. Overall, it’s a great tool that does its job extremely well. #### Cons Nothing really, we have really found Findmyshift a real help in our day to day scheduling. Our staff know where they are day to day --- ### Great would highly recommend - Overall rating: 5/5 - Reviewer: Jemah T. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Great! This program has saved so much time with rostering. Its a better way for our team to stay connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set up and use. I really like the week-by-week copy-and-paste feature. I also appreciate how it breaks down hours clearly and the convenient clock-in feature. #### Cons I don't know how to delete the second team created I have on my account so when I clock in it asks which team I want to clock in for and there should only be the one. --- ### Great Software - Overall rating: 5/5 - Reviewer: Emily F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing scheduling tool, easy enough to use, easy reports, holiday management and reasonably priced. Makes my life easier. #### Cons Mobile App Limitations It's definitely not easy for you on the app; I prefer to use it on the desktop. Also, I would prefer a discount for annual membership and The pricing structure has a major gap between the free plan (for 5 users) and the next paid tier, which forces small teams (7-10 people) to significantly overpay for licenses they don't need. --- ### Consistency & Ease with Find My Shift - Overall rating: 4/5 - Reviewer: Vennture H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Find My Shift has been reliable. We have been able to managing large numbers of volunteers with ease. It is accessible and user-friendly for all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Shift management has been brilliant and consistent for many years. User friendly ways to manage large groups of volunteers. #### Cons We haven't had any issues with Find my Shift. The only feature that may be of use to for URL links to be active when send out as a mass communication, at present they have to be copied and pasted into a search engine. --- ### Excellent software and systems - Overall rating: 5/5 - Reviewer: Colum M. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent, ,recommend it . its great to use it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is super easy to use and does everything we want . Findmyshift helps us manage our staff rota and atendence well. #### Cons Costs could be slightly lower . Although the costs could be lower. --- ### Good program overall - Overall rating: 3/5 - Reviewer: Danielle P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered As an administrator, I have found it fairly easy to use. Our staff are all very familiar with it, and we haven't had many issues with scheduling or time-off requests. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ability to schedule across various teams and departments. The program is very easy to navigate as an employee #### Cons Our payroll program doesn't easily integrate with Findmyshift, so our payroll process is tedious. Wish activity log allowed a range of dates, rather than having to go through each date individually. Also, I wish that it allowed for employees to enter a default availability, rather than the program default being that employees are always available. This would make it much easier for scheduling our casual/on-call staff. --- ### "Simple and Effective Staff Scheduling Tool" - Overall rating: 5/5 - Reviewer: Asim J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Findmyshift has been positive. It saves time, reduces scheduling errors, and improves team communication. With a few improvements to reporting and integrations, it could be a near-perfect tool for workforce management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Findmyshift is very intuitive and easy to set up. I like how quickly I can create and adjust staff schedules, track hours, and manage shifts without complicated processes. The cloud-based access makes it simple for the whole team to stay updated, and the notifications help reduce confusion around shift changes. #### Cons Some of the reporting and payroll integration features could be more streamlined. While the core scheduling tools work well, a few advanced features require extra steps or feel a little outdated --- ### Great product - Overall rating: 4/5 - Reviewer: Selina W. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very good for what we needed, easy to use, with help available and will be renewing our annual subscription #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to start processing the teams, help available via Whats-app and telephone, giving piece of mind. able to work reports. #### Cons Waiting for a call back if there was an issue, would of preferred someone being available, even if there was a short wait --- ### Brilliant Platform. - Overall rating: 4/5 - Reviewer: nathan w. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Brilliant for what we need. We only use the basic functions but this is enough for us tone able to put our ROTA's out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really good to track shifts and AL. We have used FMS for around 8 years and will continue to use it going into the next phase of services we commission. #### Cons Sometimes difficult to use other functions because of how our services run. We only use basic functions. --- ### Manage staff with best App in market - Overall rating: 5/5 - Reviewer: Prakash M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and simple way to manage organisation rota and staff. Our individual staff loves this app to manage to their shift on the go. #### Cons Need to improve bit on Mobile friendly, bit more user friendly and navigation across App. Most other feature are fine --- ### Find My Shift - Indispensable - Overall rating: 5/5 - Reviewer: Angela T. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Exceptional - such a great tool for the rota, holidays, monitoring time off and for wages. The longer we have had it the more uses we find for it. Really saves time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Everything in one place. Staff can apply for annual leave Makes calculating hours worked so easy. #### Cons None that I can think of at the moment. We have used if for a few years now and we have built up the various uses it has and it supports the needs of the business very well. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/findmyshift-profile/reviews/?page=2) --- Findmyshift Reviews, Pros and Cons - 2026 Software Advice