All Findmyshift Reviews
1-25 of 995 Reviews
Sort by
Tony
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
Simple to use, easily accessible
Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes
CONSIts incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen
Vendor Response
Thanks for the review Tony. Get in touch with our support team so we can work through the issues you're having on your touch screen devices.
Replied November 2017
Ian
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Easy to use, with information clearly displayed. Great access across all devices.
A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.
PROSInitial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.
CONSThe inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.
Vendor Response
Thanks for the review Ian!
Replied March 2018
Robert
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2024
Great Planning and Communication tool
Overall I am very happy with the platform and it is a very good communication and planning tool, in relation to work scheduling.
PROSI think it is a great platform for scheduling work and projects in advance and providing that information to the team/crew. It is also great for checking back and reviewing time spent on each project, and it is great for recording Employee days off in advance and reviewing them when necessary.
CONSOverall it is a great platform, I think it would be useful to have a parallel surface for admin to schedule the work in advance and add project notes. This data can then be reviewed and finalised before it is available to the Employees to view on their own device.
Amanda
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2023
Glitchy at times but nice product
I have to buy it because the owner requires we do but I find the product to be unreliable and glitchy
PROSEveryone can use their phone to clock in and out
CONSIt is a very glitchy app and most of the time my team can not sign in and out on it, or they do sign in but when they go to sign out it says they haven’t.
Samantha
Primary/Secondary Education, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Simple and practical
Findmyshift is an easy-to-use platform that keeps my Team in the know about when they are expected to be at work. That's all we need it for, and it works perfectly.
CONSThe communication tools are not very sophisticated (we've used Deputy previously and it was a bit more swish), but we don't need much more than Findmyshift offers.
Reasons for switching to Findmyshift
It was just too expensive when they rolled out a new pricing structure.
Gyo Seok
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Feedback for the use of Findmyshift with workers
The pros of using Findmyshift is that I can easily communicate with my workers so that they know what time their shifts are and also easy to adjust the hours they are going to work and extra hours past shift time.
CONSSome workers are not used to the app so they get things mixed around with hours and days but that’s a minor cons as they can improve. Happy with the app!
Georgina
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great for busy employers
This is a great tool to help with day to day task of scheduling staff, it does exactly what I wanted and staff are able to request holidays and see their shifts easily
PROSStaff are able to see their shifts, no print out of rota's required Being able to repeat weekly rota's without having to repeat typing
CONSThat staff are not able to make changes to their shifts or see that other staff are on holiday
Timothy
Health, Wellness and Fitness, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Easy to use and affordable
Findmyshift is very easy to use. Most of the time, I only have to copy and paste the schedule, but changes are also easy to make. My employees can also use an app and get easy updates.
CONSThe calendar organization throws me off now and again.
Reason for choosing Findmyshift
Price
Tianna
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Over love Find My Shift
Love find my shift. Makes everything easier
PROSI love the connivence of find my shift, and the hands on functions it offers.
CONSNot knowing all the functions i can know. I would like for there to be a tutorial option.
Reason for choosing Findmyshift
Its an app that everyone loves and easy to download and easy to understand.
Mandeep
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Can't work without it
Very easy for me and my staff to use without a doubt.
CONSIn need of modernization for sure. Love the layout but could use a refresh.
Kel
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2024
Great for rostering
The ease of access and use. It allows for clearer communication with staff and the opportunity for them to view rosters etc.
CONSWould be good to be able to view via specific days also, rather than just an entire week at a time.
brenda
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best addition to any business !
We have used Fingerpick My Shift for several years, no hesitation to keep renewing.
PROSLove the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.
CONSNo consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.
Reason for choosing Findmyshift
It was down to price and overall Find My Shift had what we needed.
Jerome
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Hannah Marys Shop
The fact that it is so user friendly and easy to access on the go and out of the office with the app!
CONSIt would be great if there was a feature that you could block off days so that employees cant book them off!
Reason for choosing Findmyshift
Cost was the main factor on our decision to purchase Findmyshift!
Wolfgang
Restaurants, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Decent and easy to use solution for flexible shift planning
It solved our problem immediately, and employees get along with it from the start. For me as an admin, I have found out how the inputting works mostly through trial and error, which was not always intuitive. I think the system is more easy for end-users than for the admin to learn.
PROSThe software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.
CONSI think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.
Reason for choosing Findmyshift
Pricing, as I had virtually no experience what we needed, and what is out there. Initially, it was about not making a costly mistake, but FindMyShift looks to be a good choice regardless.
Grace
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2017
We have been using this website for a few years for our busy cafe/bar, a great site!
Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.
CONSNot really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.
Vendor Response
Thanks for the review Grace! If you ever have trouble with the cells not lining up try resetting your browser's zoom. The keyboard shortcut is normally CTRL + 0. I hope this helps!
Replied October 2017
Adel
Hospitality, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Seamless Workforce Management with Findmyshift
Findmyshift has revolutionized our approach to workforce management, making the entire process incredibly streamlined and efficient. This user-friendly platform has proven to be an invaluable tool for our business, allowing us to effortlessly handle various aspects of staff management. Managing schedules has never been easier. Findmyshift's interface allows us to create, modify, and distribute schedules with unparalleled ease. The drag-and-drop functionality simplifies the process of adjusting shifts, and the real-time updates ensure that everyone is on the same page. The ability to pre-plan schedules has been a game-changer for us, allowing us to strategize and allocate resources efficiently.
PROSOne of the standout features of Findmyshift is its ease of adding and managing staff. The intuitive interface makes it simple to input new team members, ensuring that our employee database is always up-to-date. The process is not only quick but also remarkably user-friendly, making it accessible to team members at all levels of technological proficiency. Perhaps one of the most appreciated features is the seamless distribution of each employee's timesheet. This functionality has significantly reduced the administrative burden associated with tracking hours worked. Employees can easily access their timesheets, promoting transparency and accountability within the team.
CONSFindmyshift may lean towards the higher end in terms of pricing, but its robust features and seamless functionality make it a worthwhile investment for businesses seeking comprehensive workforce management solutions.
Garet
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
FindMyShift for Service Contractor
We love it and use it everyday. For our company it is a tremendously useful planning tool.
PROSBefore using my shift we were using a white board to schedule individual employees. Many of our projects/jobs are only 1-2 day duration projects and work flows are changing constantly, even hour by hour in some cases. We juggle keeping our employees working weekly so the ability to create a job in the system put it on the calendar and then if we need to move it its simply a copy and paste. We can plan out months of work in advance and then as we get closer we can fine tune and adjust.
CONSI wish it had a better feature for displaying the schedule. We update the schedules from our office and we have a Large Monitor in our shop where the employees gather in the morning. Right now we have created a user just for the shop TV and we sign into that user so that the employees can view their schedules in the shop. FindMyShift does have a broadcast link (not sure if that's what you call it) however it does not update instantaneously and therefore does not work for us.
Russell
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Does what we need for managing 30 staff across 10 locations
We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.
PROSThe ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.
CONSSometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.
Vendor Response
Hi Russell! Thank you for your positive comments. A tip for the time off planner, if you look under options you can narrow it down to just specific types of time off. It will make it less busy and much easier to see. If you ever have any questions or issues, please let us know, we are happy to help!
Replied September 2017
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
beautiful app to manage employees from anywhere
findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser. allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs. very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification. As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll. and all this we can store it in a completely secure way in the cloud with backups. findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches
CONSIt is very difficult to see something negative in this application, since it has several years in development and improvement. the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems. It should be developed in more languages.
Vendor Response
Thanks for the review!
Replied May 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
exceptional value for money - Mobile app needs improvement
We're a cafe/bar employing a team of 20+. We use the back office constantly - amending hours and shifts is a daily chore made simple and easy with Find My Shift. The ability to have a working calendar months in advance at our staffs fingertips is priceless. Barely having scratched the surface in regards to reporting functions, from an administrative point of view it is exceptional. The only issues we've faced are in regards to our staff accessing and using it themselves. The mobile site isn't great and the last time I checked the app to help a staff member out, it was awful.
PROSWe love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.
CONSOur staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.
Vendor Response
Thanks for the honest review!
Replied December 2016
Verity
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
Creating test rotes on FMS
great way to communicate with staff at once and generally very satisfactory.
PROSability to email and sms staff excellent.
CONSEditing rota on mobile device not an option (useful for on the fly changes when administrator is not at desk.) After selecting new date range, page goes to end of date range selected rather than start, so have to scroll up to continue making rota on most current date. Apparent inability to make test or dummy rota other than using publish/unpublish function on live rota. We have complex shift patterns in order to try to give staff certain days off without this resulting in too many consecutive days worked before getting to those days off and it would be good to have a dummy rota to work on to see an overview of potentially workable patterns before committing to live rota.
Vendor Response
Thanks for the review, Verity! Take a look at the "Templates" area of the schedule. Here's you can add/edit shift patterns without assigning them to the schedule itself. It's a good place to test your patterns before publishing them out to your staff.
Replied January 2020
Barry
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2017
We manage our contracted hours and zero hours staff through this system for the last few years.
Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.
CONSRows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.
Vendor Response
Thanks for the great review Barry! Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues. Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply. I hope this helps!
Replied September 2017
Zachary
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Fast and easy rostering for the Health and Social Care industry!
Findmyshift is an easy to use rota system for us, we have a very busy and changing workforce with multiple facilities where our staff can work and we were worried about having a difficult system that wasn't easy for our administrators to use or the staff to access however findmyshift ticks all the boxes! We are able to quickly rota our staff on in various facilities, send them immediate notification to confirm their shift and then pull reports for payroll and other purposes. Staff can also add their availability on and everything works amazingly! The support team have always been on hand to help where we have needed them - I'd highly recommend the system to others!
PROSIt's so easy to use and very tech friendly to explain to our staff. The online rota is so easy to set up and make changes to and then sends immediate notifications to the employee.
CONSNothing - honestly the system is a breeze it has all the features we need and just works very well.
KD
Verified reviewer
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Makes Scheduling easy
We converted from spreadsheets to using findmyshift, and have been very happy. We no longer have problems with employees not checking the schedule, we can email it to them. It has also helped our time off requests being tracked. My only problem is when an employee forgets to clock in, we can't change the time, so we aren't using that feature. Overall saves us a lot of time making and changing the schedules and keeps our employees informed.
PROSEasy to change and send to all employees the updates Time off Requests are easy to track
CONSClock in times can't be corrected if someone forgets to clock in
Vendor Response
Thanks for leaving your review! The time clock times are kept read-only so that they can be used as an audit trail of exactly who clocked-in and out at that time. Of course, this is not going to work for payroll and reporting, which is why payroll and reports all hang off timesheets (approved time clock times). For more information, please see these help articles (or just chat with us live on the site): https://www.findmyshift.com/help/what-happens-if-staff-forget-to-clock-out https://www.findmyshift.com/help/what-is-the-difference-between-time-clock-data-and-timesheet-data https://www.findmyshift.com/help/how-do-i-change-the-times-on-time-clock-report I hope this helps!
Replied December 2016
Katie
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Product Easy To Use
It's easy and available on my phone. Love the shift reminders for my "forgetful" staff
CONSCan't think of anything off the top of my head